Jump to content

nukecad

Moderators
  • Posts

    7,775
  • Joined

  • Last visited

Everything posted by nukecad

  1. nukecad

    Costs

    You don't have to pay for updates. You only pay if you have CCleaner Free and you want to upgrade from Free to Pro. Just open CCleaner and click on 'Check for Updates' and then 'Update Now' - and CCleaner will update itself to the latest version. Even easier is to go to Options>Updates and set it to update automatically whenever there's a new version, or turn it on using the switch in the screenshot below. (PS. Speccy hasn't had a new version for a while now).
  2. If you open CCleaner and click on 'Check for Updates' you should see this: Click on 'Update Now' and it will update itself. (at no cost).
  3. I'm not sure why twice an hour but that doesn't sound like CCleaner at all. Do you have any other Software Updater or Driver Updater installed? Can you post a screenshot of the message? That may help tell us where it is coming from. I know that you say it's from Windows "Security and Maintenance" but there may be something else there in a screenshot that gives another clue. Have you been to the Audicity website and tried updating from there?
  4. If your licence is still valid then the 'form' where you enter it is in CCleaner itself, Options>About>Upgrade to Pro. See this article for how to register CCleaner: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#what-do-i-need-to-have-to-register--0-2 If you mean that you can't remember what your registered name and/or licence key is then you need this page (and yes it could be easier to find): https://www.ccleaner.com/support/license-lookup To use the licence lookup you do need to use the email address that you used when you bought the licence, and the licence will be reconfirmed to that email address. If you cannot access that email address anymore then you will need to contact support from your new email address and tell them what that old email was. You can email support at - support@ccleaner.com
  5. Whether you use it as a browser or not update Chrome as advised by that article, it's not just the browser that Chrome affects it's threaded throught Android. If you use gmail you are using parts of Chrome. And then turn off/restart your phone to refresh the settings.
  6. It may simply be that it's an older machine, older tech did tend to get more overheated more often. If it's running cooler in the evenings that suggests that the ambient air temperature may be too high during the day for the fan to cool it sufficently? As Andavari says the heat conducting grease may have 'dried out' so heat from the chip is not being conducted effectively to the heat sink fins that the fan is blowing cooler air onto.
  7. I'm not sure what you mean by 'corrupted'? Do you mean 2021 wouldn't work, or simply that you didn't want it? I'm guessing that you ran Health Check, which found an update was available for PSP, and so updated/installed it for you. That is what it is supposed to do. If you don't want it then the easiest to try now would be to simply reinstall the PSP version that you do want again. Be aware that if you reinstall PSP 2020 then Health Check will try to upgrade it to PSP 2021 again every time you run Health Check. You can stop it from updating it by clicking on 'Security' and unticking PSP - but you'd have to remember to do that everytime you run Health Check. It would be easier to set your CCleaner to use Custom Clean (Options>Settings>CCleaner home screen) and not using Health Check in future. If you don't want PSP 2021 and still have problems getting rid of the entry for PSP 2021 then you could try Revo Uninstaller. The Pro and Trial versions of Revo have a 'Forced Uninstall' option that can get rid of stubborn leftovers from apps you uninstalled prior to getting Revo. Use with care, especially when removing leftover registry entries, and I'd do it before reinstalling 2020 to avoid confusion. https://www.revouninstaller.com/how-to/use-forced-uninstall/
  8. There was a bugged update to Android on Monday that is/was crashing multiple apps and is most likley the cause of your problems. A fix has now been released and you need to update both Google Chrome and Android System WebView. See this for more details:: https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview
  9. There was a bugged update to Android on Monday that is/was crashing multiple apps and is most likley the cause of your problems. A fix has now been released and you need to update both Google Chrome and Android System WebView. See this for more details:: https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview
  10. There was a bugged update to Android on Monday that is/was crashing multiple apps and is most likley the cause of your problems. A fix has now been released and you need to update both Google Chrome and Android System WebView. See this for more details:: https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview
  11. So it was Smart Cleaning after all, good to hear you have now sorted it. Why it got stuck in the Windows Task Scheduler like that so that turning Smart Cleaning off didn't remove the task I don't know. As you say Windows does strange things at times.
  12. Yes. I've also been wondering about that. However it seems like Windows 7 is wanting to put some icon in the system tray at startup, whatever that icon may be. But it may be that it's using the CCleaner icon because it can't find the one it wants to use? Odd but possible. And I don't see it doing that unless there is a task set in Task Scheduler? Might not be a 'startup' task, as you know you can set a startup trigger on other tasks. That does sound like what is being described here. Let's see what t_2 comes back with, a refreshing of the icon cache may well be in order and can't hurt.
  13. I would check what version of 'Audacity' you have installed, and what version CCleaner Software Updater is offering to 'update' you to. Version 3.0.0 of Audacity was released on 17th March 2021. https://wiki.audacityteam.org/wiki/Release_Notes_3.0.0 TBH it's not that unusual for a version number to be written differently in different places, which can confuse software updaters. It can be as simple as the difference between something like "3.0" and "3.0.0" being written in different places. We can see it's the same, but computer software is dumb. (Fast but still dumb). And so CCleaner may think your Audacity needs an update even when it doesn't. If CCleaner tries to install the version that you already have then Windows will generate that error. I'll also flag this up to the CCleaner staff.
  14. Yes, that why I pointed out that the Malwarbytes helpers don't do that. They only look at the logs that you provide, and tell you what any problems are and how to fix them. You could try reading one or two of the threads there to see how it works. https://forums.malwarebytes.com/forum/7-windows-malware-removal-help-support/
  15. Nothing 'identifying' by default, but it will indicate some of the apps you have installed, and if you have made any Includes/Excludes the pathnames will be listed in there, any 'Cookies to keep' will also be listed. I'd have no qualms about sharing mine, but some people like to be ultra-cautious about sharing info/log files on an open forum, especially if they are not sure just what info may be in the file. (Which I why I suggested doing it by PM if that would make you more comfortable). There is no guarantee it would help anyway but it's something else I could take a look at. 'ccleaner.ini' is basically in plain text with some added flags to tell CCleaner what your settings are, so you can easily read what yours contains by opening it in notepad or similar. Mostly the flags are True or False, which correspond to Ticked or Unticked for that option. Mine currently starts off like this:
  16. Scratching my head. Would you be willing to attach, or Private Message to me, a copy of that .ini file so that I can give it a whirl in Ccleaner here? I don't have Win7 here so would have to try it in Win 10, but it may give a clue to if this is a CCleaner problem or a Windows one.
  17. Did you check if the tray icon was there BEFORE you restored the .ini file? Just looking back up this thread there is a setting that we seem to have overlooked, and which could also explain why there's an icon in the system tray that disappears when you open CCleaner. But it has to be used in a very particular way:- It only puts an icon in the system tray if you 'minimise' CCleaner rather than closing it, and only disappears again if you open CCleaner from that icon itself. (It's a legacy setting used / left over from older Windows versions, nowadays you would usually 'Pin' CCleaner to the taskbar instead). Is this option checked on the problem machine?
  18. Recovering to the same drive is never a good idea as it will probably, almost certainly, overwrite the data that you are trying to recover. Note also that Recuva may ask for more space to recover to than it actually needs, that's because not everything that it finds on a scan may be recoverable. See this thread from a user who's scan found more that the size of his drive: https://community.ccleaner.com/topic/59422-external-hard-drive-bigger-size-than-internal/?tab=comments#comment-324522 Whilst you should be able to change the scan options to find/recover certain files to one disc, then change the scan again to find/recover different files to another, personally I'd wait and get the new bigger disc anyway, it's aways handy to have an extra drive.
  19. I believe that "CCleaner Update Helper" is part of 'Software Updater' and runs when you tell it to or whenever you run 'Health Check'. That "error status: 1603" usually indicates that you are trying to install something that is already installed. So I suspect that you are using Health Check and it may be trying to update something that Windows says is already updated? (Or possibly if you are on an older CCleaner version it may be CCleaner itself that is trying to update). Does Health Checks 'Security' show one or more apps to be updated? Try this: Open CCleaner and click on Tools>Software Updater then wait for it to tell you if it has found something that it thinks needs updating. Let us know if Software Updater finds something to update, and if so what it found. Please also let us know: Which version of CCleaner you are using? Is CCleaner Home Screen set to Health Check or Custom Clean? Which version of Windows you are using? Are you using any Antivirus other than Windows Defender?
  20. We get such a complaint about registering now and again. (It's always turned out to be a mistake the user is making). If there was something wrong with the registration server then we would get hundreds of such complaints at once, not just the odd one now and again. The most common mistake we see is mixing up number and letters in the key. eg 5 & S, 8 and B. The second most common mistake we see is that the user has misspelled their own name when registering - check carefully on the confirmation email that your name is spelled correctly. If it is spelled wrong then you will have to enter it exactly as it is on the confirmation email. Copy/pase it from the email into the registration box. Be careful when you are copy/pasting from the email to check that you don't have a blank space before or after the name (or the key if you are copying that). We also occasionally see users trying to put their email address (or forum username) into the registration box instead of the name that they registered and which is confirmed on the email. See this about registering your CCleaner, and suggestions what to do if you get an error: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#if-you-get-an-error-saying-that-your-license-key-is-not-valid--0-9 If you are stil having problems thne contact support by email from the email address that you used when purchasing CCleaner. (If you can't use the same address then you will need to tell them what email address you used when registering). email to: support@ccleaner.com For your security and privacy you should not give any details of your personal email or licence key on this open forum where anyone could see it.
  21. From what you describe there then I think that you may want get your computer checked over for FREE by an expert. We are not allowed to do that here on this forum, but we can point you to those experts who can. They usualy check for viruses and the like, but are quite happy to check for other problems, and are very helpful generally. Follow their instructions and if you don't understand anything then ask - Like I say they want to help you. I suggest that you start here: https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Forget the title, like i say they usually check for nasties, but even if you don't think that you are infected one of the experts will check your computer for other errors. PS. They don't 'take remote control' of your computer, I'd be suspicious/cautious of anyone who wants to do that. Instead they will ask you to run some tools to create logs to see what the problem may be and then tell you exactly what to do to fix it. (In some more difficult cases they may write a 'personalised' script file for you to execute to fix errors on that particular computer).
  22. Drive wiper is used to securely delete your old files from a computers drive before you sell it or give it away - there is no other (genuine) reason to use it. That is to prevent the new owner from being able to use a recovery tool to recover and look at your files that used to be on the drive. 'Crash dumps' are something totaly different and are produced when Windows itself or an application crashes (stops working suddenly) for some reason. If you are getting multiple crash dumps then it indicates that something is wrong - either with your Windows installation, or with a particular app. If you can give more information of just what these crash dumps are then someone may be able to help sort out the problem. (PS. I always thought that Rupert Holmes song (Escape) was way too twee/cheesy I do like with the Manuel Romain song used in the Laurel and Hardy film though. - Gazing at the sea? Carly Simon?).
  23. The problem is that Frank M wants to find files that are not duplicates, they are different versions of the files with similar names. I don't beieve that CCleaners Duplicate Finder can do that, it's meant to find duplicates and not 'similar' - and so it's limited as to the wildcard options for names. (and I don't think the underscrore and dash helps, they may means something to the Duplicate Finders internal code). There are other apps out there that can find files with similar names, but as I have not used them I am loath to give any links. (You should also be able to do it with a batch file/script in cmd or Powershell, if you know how to write one or can find one already written). A web search for "find similar file names windows" will throw up some suggestions for other apps to try for finding files with similar names.
  24. It shouldn't be if you don't have 'Launch the CCleaner app window each time the computer starts' checked. It may have been if that was checked. It does seem that the Task Scheduler may have a task related to CCleaner that has not been cleared when it should have been, which is why I believe an uninstall/reinsatll should fix it. To be sure you may want to uninstall, reboot, and then check Task Scheduler for anything at all 'CCleaner' related (which shouldn't be there because you have uninstalled CCleaner) and if there is something remove it before installing CCleaner again. RE saving settings: If you want to keep the current settings over an uninstall/reinstall then in Options>Advanced tick 'Save all settings to INI file' which will put a file called 'ccleaner.ini' in the CCleaner folder. (Typically C:\Program Files\CCleaner). Make a copy that ccleaner.ini file anywhere else convienent, maybe the documents folder, and then once you have uninstalled/reinstalled but a copy back into the CCleaner folder and when you open CCleaner it will pick up the settings from the ini file I mess with settings, and uninstall/reinstall lots of times, when answering questions here and that's the way I put my personal settings back. (Note though that if it is somehow a setting in CCleaner that is causing the problem on this machine then putting the same settings back may repeat the issue).
  25. You need to download/install each one seperately and enter you registered name and key into each. It's done that way so that you can pick and choose which you want to download/install and which you don't need. To avoid all the marketing information you can download the installers for each from these simple pages: CCleaner: https://www.ccleaner.com/ccleaner/builds Defraggler: https://www.ccleaner.com/defraggler/builds Recuva: https://www.ccleaner.com/Recuva/builds Speccy: https://www.ccleaner.com/Speccy/builds Once downloaded and installed you go to 'Options>About' or 'Help>About' and click on 'Upgrade to Pro', enter your registered name/key, and then click 'Register'.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.