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CCleaner Help Requests

Need help installing or using CCleaner on your PC? Be sure to check the the CCleaner support website. If you need information on your paid CCleaner licences, expiry dates, registration information and download links you can get that directly from the CCleaner licence lookup. Can't find the answer in the FAQ files? Maybe it has already been asked and answered here - or start your own thread.
IMPORTANT: You may experience problems running CCleaner if your AV definitions are out of date. If your CCleaner has stopped working and you are using an old version of Trend Micro antivirus protection, you will need to update your Trend Micro from here https://esupport.trendmicro.com/en-us/home/index.aspx.

1,556 topics in this forum

  1. For those who wonder why ccleaner still cleans internet explorer on win 11

    By Nergal,
    • 0 replies
    • 616 views

  2. Automatic licence credit for early renewal

    By jon529320,
    • 9 replies
    • 1.5k views

  3. CCleaner virus false positive?

    By DenisPritula,
    • 5 replies
    • 2.9k views

  4. Existing license, but it has been disabled?

    By Bonnie L,
    • 2 replies
    • 42 views

  5. I BEEN TRYING TO GET HOLD OF YOU ALL (retrieving licence keys)

    By ALLEN TAYLOR,
    • 1 reply
    • 33 views

  6. ccleaner bug report.exe steals focus

    By Rol4nd86,
    • 2 replies
    • 48 views

  7. How do I turn off automatic extension?

    By theplayfulgoose,
    • 1 reply
    • 58 views

  8. Lose Photos {Thumbnails} After Running CCleaner Pro (Windows 11)

    By Jan Groshan,
    • 4 replies
    • 119 views

  9. Can't disable "auto extension" on my 30 day free trial

    By Shaeffect,
    • 1 reply
    • 56 views

  10. Refund help

    By kingdjw,
    • 4 replies
    • 94 views

  11. Automatic Renewal - Cancellation Problem.

    By Scamed,
    • 4 replies
    • 81 views

  12. Solicitud de reembolso no procesada

    By Mauricio Espinoza,
    • 0 replies
    • 44 views

  13. Can't Manage my subscription or Disable Auto Extension/ Support Doesn't Respond

    By KhaledSholkamy,
    • 6 replies
    • 129 views

  14. Select ALL duplicates for deletion with 1 click

    By Coach Dean,
    • 1 reply
    • 73 views

  15. Why does Ccleaner have a "contact Us" link

    By LogicalRon,
    • 1 reply
    • 66 views

  16. CCleaner cuts Teamviewer Remote Sessions

    By Compbck,
    • 6 replies
    • 555 views

  17. Looking for help

    By screwed _over1,
    • 1 reply
    • 66 views

  18. Unable to pay and renew my license in India

    By mohankrajan,
    • 8 replies
    • 1.4k views

  19. Looking for refund but not heard anything back for almost a week

    By JordanMcneilage,
    • 0 replies
    • 47 views

  20. Unable to cancel auto-extension

    By ErolSh,
    • 4 replies
    • 136 views

  21. Refund Help.

    By brent4588,
    • 2 replies
    • 79 views

  22. Trying to get a refund

    By nadsternada,
    • 1 reply
    • 71 views

  23. ES UNA ESTAFA!! EN LA APP NO SE PUEDE CANCELAR SUSCRIPCION

    By leo cervantes,
    • 3 replies
    • 103 views

  24. Refund

    By cameronabab,
    • 2 replies
    • 71 views

  25. Upgrade from Pro to Pro Plus

    By bizzbum,
    • 3 replies
    • 81 views
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