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About nukecad

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    Nuclear (and Beer) Powered
  • Birthday 26/02/1960

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    Cumbria UK (Lake District)
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    Beer, beer, and did I mention Whisky?

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  1. For those who don't have a ccleaner.ini, or don't want to edit it manually, you can apply the exclusion/workaround like this: After using Firefox close it, open ccleaner and go to Custom Clean. Click on Analyze Double click on 'Firefox - Internet Cache' (You may need to expand the window to see the full pathnames, but they may be the only two files there). Right click on '...\storage-sync-v2.sqlite-wal' Click on 'Add to Exclude list' Right click on '...\storage-sync-v2.sqlite-shm' Click on 'Add to Exclude list' Job done. Note also that Exclusions only apply to Custom Clean, Health Check ignores Exclusions. PS. If you don't have your Firefox synced with a Firefox account then you don't need this workaround.
  2. Speed of defragmenting depends on quite a few things, including the total size of the drive, the free space available for the defragmenter to work with, and just what type of 'Defragment' you are doing. As said above there are different types of 'Drefragment' see the link below for more information. The larger drives available for home use these days means that of course they are going to take longer to do a full disc defrag (consolidation), the solution is to do a file defrag instead. With larger drives you are unlikely to be running out of free space, so what you want from a defrag is different to consolidating files to free up space. See this for more information on the different types of 'Defragment' that Defraggler can do, and how to specify each or a combination: https://community.ccleaner.com/topic/58213-program-increases-fragmentation/?tab=comments#comment-319520
  3. ESET is currently doing that. You should note that the detection says 'Potentially unsafe application' which does not mean that what it is flagging is unsafe. AV's use that wording when there is something in the file that you may not want, although normally they say 'Potentially unwanted application'. (ESET likes to be dramatic). At the moment a few AV's have taken issue with the fact that the Standard CCleaner installer contains a 'bundled' offer for other software. Many free-to-use programmes (and some paid ones) include offers like that, it doesn't make them unsafe - If you don't want the offered software then simply don't accept the offer. Some AV's have also suddenly decided to take exception to CCleaner itself because it contains a Registry Cleaner - which can cause damage if used unnecessarily or incorrectly. (Some AV's are getting a bit "Granny knows best" overprotective). You can either tell ESET to ignore the warning, or try using the 'Slim' installer (which is the same but doesn't contain offers) from here: https://www.piriform.com/ccleaner/builds PS. The CCleaner installers work on both 32-bit and 64-bit, one installer does both - another indication that ESET may be being overzealous?
  4. If it's not been automatically updated then it does look like you will need to contact support to chase this up; we don't have access to individual licences on the forum The standard contact form is found here: https://support.piriform.com/hc/en-us/requests/new Or you can email them: support@ccleaner.com
  5. Accepted, Have you had time to look at the testing/debugging issues that I raised yesterday?
  6. I resent that somewhat. I didn't 'find a way to break it' - it was broken at the server end. I can't replicate it because I haven't tried to, - no point trying because it was broken at the server end.
  7. I hope that's going to be something useful like which AV/version/definition is being used? Which Windows 10 version (and maybe build) would also be an improvement over just 'Windows 10 64-bit'.
  8. Yes it's all a bit odd. PS. I've just been fixing up a laptop for a friend and after reinstalling Windows set the user account name to 'User' so they could change it to what they want later. So for now that one does have "C:\Users\User\....." as a valid pathname.
  9. Just for info- You can achieve that with Snipping Tool, (at least with Win 8 or 10 - not sure about Win 7), I do it all the time. That's what the 'Delay' button in Snipping Tool is for. Simply set a delay for the snip (3 seconds is usually enough), click 'New', and drop down the context menu during the delay. Then after 3 secs the tool will freeze the screen with the menu dropped while you take the clip, eg:
  10. Good spot on the filename @lmacri. That also seems an odd location to be downloading .exe files to. (But I guess some browsers may put '.part' files there?) Just what 'WQchxgI+.exe' is I don't know, and can't find anything on google. So why ESET thinks that file is CCleaner is also an odd one? An in-progress CCleaner installer download would be called 'ccsetup569.exe.part'. File Explorer shows it like this while it is downloading to your Downloads folder (this is a download from Firefox): Once the download is completed the '.part' file disappears and 'ccsetup.exe' will show the full filesize. (26,320 KB for ccsetup569.exe). PS. I'd still be careful at the moment with ESET and CCleaner or other already installed Piriform apps, as seen from my link above ESET may remove them unless you have made them exceptions.
  11. I wasn't suggesting a scan in Defender - I was meaning a clean of Defender using CCleaner.
  12. I'd tell ESET to 'Ignore' it for now, and be careful with ESET settings: Untick 'Copy to Quarantine' and tick both 'Exclude from detections'. Another user reports that ESET removed all his Piriform apps: https://community.ccleaner.com/topic/59009-eset-cleared-ccleaner-out-of-my-pc/?tab=comments#comment-322477
  13. This was originally posted in a thread about Windows Defender - I've split it, and the relevant replies out into it's own ESET thread.
  14. I'm not sure if running Custom Clean with Windows Defender selected would remove them? (OR - Applications tab, right click on Windows Defender and select clean). I do know that if you do clean that then Defender thinks that it has never scanned your machine. Mine resets back to last scan in Sept 2018 if I do that.
  15. There has been something going on this week with Microsoft flagging the installers for CCleaner and the other Piriform apps as PUA's (Potentially Unwanted Applications). It was only the installers, not the apps themselves, and MS Defender didn't go as far as removing anything. It's ostensibly to do with the offers in the 'Standard' installers and nothing to do with the apps themselves once installed. It's supposed to have been sorted out with MS, at least partially, and the 'Standard' CCleaner installer has been slightly altered as well. Yours is the first report I've seen of any AV actually removing the apps themselves, I've left an alert about it for the staff. I'm guessing it's a knee jerk overreaction on the part of ESET. Try downloading and installing CCleaner using the 'Slim' installer from here (not the Standard installer): https://www.piriform.com/ccleaner/builds However ESET may block it or simply remove it again, at least until ESET have a rethink and put their definitions back as there were. Please let us know how it goes.
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