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Everything posted by nukecad

  1. To do some testing I've just unzipped/run the v5.62 portable and the notifications for product updates were enabled by default even back then. I do note though that I also got a notification in the Windows notification area that v5.62 is now 17 versions out of date. That notification is a different system and is issued as part of the changes in v5.75/5.76; Piriform are nudging everyone to get up to date if their Windows version allows it. Is it that you saw which prompted you to update from within CCleaner and thus do an install?
  2. Arrgh, Please, No. Not something else new for them to c**k up, and you know that they would.
  3. Again this had nothing to do with the new Automatic Updates in Free - Other than the fact that 'New version' notification got turned on by default which I assume you had turned off before and is why you weren't seeing it. (It's nothing to do with having v5.74 or not either). It has always been the case that if you updated CCleaner from within the portable it would install the new version. I'm not sure if the 'new version' notification was on or off by default previously, I'd have to check that. EDIT- It was on by default, see my next post. In that respect then as Andavari notes
  4. Don't use CCleaner's Registry Cleaner with Windows 10 - Don't use any registry cleaner with Windows 10. Here is what Microsoft have to say about it: https://support.microsoft.com/en-us/topic/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities-0485f4df-9520-3691-2461-7b0fd54e8b3a The Registry Cleaner needs making less prominent in CCleaner, that has been promised for a while now but it is taking an inordinately long time for it to actually happen.
  5. Fair enough I am a moderator and not an employee; but an employee can't tell you any differently. Again - this is the way that CCleaner (even the portable) is intended to work when you install it by updating from within CCleaner itself, - it is not a bug. If you want to use the uninstalled Portable as an advanced user then never update it from within CCleaner itself. If you are an advanced user you should already know that. Sorry, but I don't know how to say it any clearer - don't update from within CCleaner if you don't want it to be installed.
  6. Apparently this is not quite the case. What this bug does is merely tell the operating system that the drive is corrupt, thus 'tricking' it into running a disk check. The filesystem is not actually corrupt. Take a look at this: https://www.youtube.com/watch?v=PtHTqmp-Jt8
  7. You can have both the emergency updater and the associated Scheduled Task set as Includes, I have them both as Includes in my installed CCleaner Pro to remove them following any update. However that is not going to alter the fact that the Portable is simply CCleaner Free that hasn't been installed, and updating it from within CCleaner (rather than downloading and unzipping the new version) will install the new version. If you don't update/install it then the emergency updater and task won't be there to remove anyway.
  8. No, and they shouldn't need to because that is the way that the Portable has always worked, even before the new update system. And the change hasn't 'corrupted' CCleaner Portable in the slightest. As I said Portable is exactly the same as CCleaner Free. It isn't a 'special' version, it's the same programme just not installed. (So it doesn't put in the installation stuff like registry entries and the emergency updater). To make changes specifically to apply only to a portable version would mean creating a whole new version. Even before the new updater if you clicked 'Check for U
  9. As I said above: The Portable is not meant to be updated through CCleaner itself because that will do an install, you have to update Portable yourself by downloading a new Portable zip each time there is a new version. You unzip a new Portable, you don't update/install it. It's preciscely because you updated/installed from within CCleaner that you got the emergency updater, etc. Instead you should have downloaded a new zip and then unzipped it to you USB stick. (To overwrite the old one). To clear up what you have done by using the update from within CCleaner you will no
  10. That is not unusual for a Chromium based browser (or any modern browser come to that). They tend to launch a number of processes and then add a process for each new tab. (My Firefox is currently running 11 processes, 6 of which are tabs). Any browser can become slow at times, for various reasons from slow internet, to clashing extensions/processes, to having too many tabs open. Getting more advanced your AV and firewall settings can also slow connections down, especially for something that's newly installed. As CCleaner Browser is Chromium based then try some of the suggestions
  11. I have redacted your personal information and re-posted it where only the staff can see it. It is never a good idea to put information such as that in plain sight on a forum, or anywhere else.
  12. Recuva is looking at all the deleted files and calculating the total of how much space each one used to take up. As it's likely that some of them have been overwritten then that total can add up to more space than is actually on the disc that you are recovering from. So some of the files found can be ignored, see below. You could use a larger drive to recover to, (one with over 1,780GB), or could try to do the recovery in smaller stages rather than all the files at once As said above some of the files found can probably be ignored as they have been overwritten, see this for so
  13. Download the 'Slim' installer from here and use it to install v5.76: https://www.piriform.com/ccleaner/builds That will be the latest Free version, so go to Options>About and click on 'Upgrade to Pro'. Enter your key and the registered name from your confirmation email and click on 'Register'. This gives more info about registering and how to deal with common registration problems: https://support.piriform.com/hc/en-us/articles/204043844--Problems-activating-or-registering-CCleaner-Professional
  14. See this for how to turn Chrome syncing on and off: https://support.google.com/chrome/answer/185277?co=GENIE.Platform%3DDesktop&hl=en-GB However if you are syncing between more than one device, and want to keep syncing, then you will need to clean/clear the synced data using Chrome itself. CCleaner cannot delete things from Googles sync servers they are protected, CCleaner can only clean your own device. https://www.howtogeek.com/408617/how-to-delete-synced-information-in-chrome/
  15. I'm not familiar with Diskstation, and am not even sure if CCleaner can recognise it. One thing I would try is to Map it as a Network Drive to give it a Windows style drive letter rather than \\DiskStation, and then use the 'Browse' in Duplicate Finder to specify the path to search https://www.synology.com/helpfile/help/DSM/5.2/dsm/enu/Tutorial/store_with_windows.html
  16. We need a bit more information. Which browser are you trying to clean? You are ticking/unticking boxes in Custom Clean, but are you using Health Check or Custom Clean to do the actual cleaning? TBH though I suspect that your issue is that CCleaner is cleaning your files, but they are then being put straight back by browser syncing. Have a read of this which explains why some files will come straight back after cleaning, (syncing is one reason) and what you can do to stop that from happening:
  17. Thanks for testing that and fidning that it was the 'History' checkmark for IE causing it. I'll try to remember that in case someone else reports they are seeing a similar error. I doubt that there are many people still using IE as a browser, but Windows and other apps do use it's temporary storage locations as a convinient dumping ground. (CCleaner itself uses IE's 'Temporary Internet Files' each time you launch CCleaner). I keep 'Temporary Internet Files' and 'Cookies' ticked for IE in Custom Clean, just to catch these temporary files from other apps. I'm not sure about He
  18. Where did you download CCleaner from? Just want to make sure that it's genuine before continuing. SmartScreen will sometimes throw a block for a day or so after a new version of CCleaner is released until Windows Security Centre gets updated with the new signatures, etc. But CCleaner v5.76 has been out for a week and no one else has reported this problem. (Are you using a metered connection? If you have told Windows your connection is metered WSC definitions won't get updated). Try downloading the 'Slim' installer (3rd down) from here and install using that: https://www.piriform.
  19. I assume that your CCleaner running OK? A bit of searching found this post in the Microsoft community asking about the same error, the same error code and process ID: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/event-10000-distributed-com/5644a2da-4166-4244-a288-6f7bc54dc9cf The answer is that it's a Windows error (so not a CCleaner bug, although running CCleaner seems to trigger it for you) - The advice from the Windows Tech expert is:
  20. Well not sure just what happened to them, although as a library repair got them back it sounds as if they were actually still there but just not being shown by the OS. It was probably just an OS glitch on your machine rather that anything that CCleaner did, as I say no one else has reported photos going missing after running CCleaner on Big Sur. (Have you had a recent update to Big Sur? I see that there was a beta release of v11.2 on 13th Jan but I'm not sure if that has made it to general release yet). Good to hear that you got your photos back OK.
  21. It is not a problem that needs fixing, that is in fact a common message to get when doing a file defragment. Mine actually says - "Some files were not defragmented", see the screenshot below. Most files have been defragmented but there are a few that couldn't be. If you look at the file list you will see that most of them now are in 1 piece, but there are a few that are still fragmented. Tip- Close the warning to scroll up and down the filelist to find what wasn't defragged. Or if you run another analyze it will just list which files are still fragmented; these are usually ce
  22. @RogerOverwhich CCleaner version are you using? (And which Windows version/which AV?) This thread is seven months old and the original poster was using CC v5.66 which is an old version. The latest CCleaner is v5.76, a whole ten version later than this thread. There was an event log error being generated, but that has supposedly been fixed with newer CC versions. PS. WebCacheV01.dat stores information about which websites have been visited with IE/Edge (and some other stuff like windows searches). It can sometimes be left in a 'dirty shudown' state, which can cause issue
  23. As I say I'm not familiar with Mac but we haven't seen any similar report from other Big Sur users. PS. I like your typo in the first post above. (Big Slur). Are you sure that it was CCleaner that removed them? There have been reports elsewhere of photos going missing during the update to Big Sur. Have a look at these to see if you can recover them: https://www.cisdem.com/resource/lost-photos-after-macos-update.html https://www.fireebok.com/resource/three-ways-to-recover-lost-data-after-upgrading-macos-big-sur.html
  24. I'm not familiar with MACs, but seeing as no one answered since you first asked on Friday: Where were the photos saved? If they were in a temporary directory, where the OS stores temporary files, then it's probably been cleaned out. If they were in the Photo Library then that could be another question.
  25. There is no need to post the same question twice, I've merged then together so that any answers will be in the same place. (and it is the same question, even though one is Health Check and one is Custom Clean it will be the same files that you are seeing). When you have run a Custom Clean does it tell you the the browser files have been 'Skipped'? If so that's because the browser or some component of it is still open - CCleaner can not clear files that are open. Like this clean done when Firefox was open: If it's not showing 'Skipped' following a Custom Clean then what is it sh
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