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Everything posted by nukecad

  1. Yes, Simply go into Options>Smart Cleaning and change the cleaning options for both Junk and Browsers to clean without notification. Or turn off Smart Cleaning altogether? PS. if you change that 0.5 GB to a higher value then it will take longer between each automatic Smart Clean as it will take longer for junk to build up to the trigger level.
  2. There is a very infrequent issue where the offer image does not load and only the 'Decline' and 'Accept' buttons are showing. It is being worked on to try and find what may be causing it. There may or may not also be a circle of dots and some grey text showing. It happens so infrequently that it has been difficult to even capture a screenshot of it happening, but that has now been managed - If this should happen to you then simply click on the 'Decline' button and nothing other than CCleaner itself will be installed. The developers are looking into what may be causing it, but as it happens very infrequently it's proving hard to pin down any cause.
  3. nukecad

    Health Check

    Just to add that Health Check should not be cleaning any logins/passwords that you have saved to your browser. (Custom Clean can clear those if you tick the box). But it will always log you out of sites by clearing the cookies for that site. Custom Clean will also log you out of sites by clearing their cookies unless you have told it to 'Keep' (not to clear) those particular cookies. See Option 2 here for how to 'Keep' cookies: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep TBH I always let CCleaner clear the cookies and log me out of sites, it only takes seconds to log back in again next time.
  4. nukecad

    Health Check

    No there isn't. Health Check uses it's own cleaning rules, you can't change those rules. As you already know Custom Clean can be modified so as to leave things alone, or add things that you want to clean. If Health Check could be modified in the same way that Custom Clean can be then there would be no point to having both. You can change which one CCleaner shows you when it starts by going to Options>Settings and changing the 'CCleaner Home Screen'.
  5. So what you are saying is that another software took 20 minutes to defrag 8%; even AFTER Defraggler had done all the hard work. That's hardly an objective, or fair, comparison is it? I admit that defraggler can seem slow, but have you tried running Windows own defrag/optimise recently? I never take any notice of 'Esitmated time to complete' in any software - it's just a guess. TBH I don't know why programmers bother including it in any software. They are almost inevitably wrong, often wildly over-guessing by a factor of tens or hundreds. Watch even a Windows Update, it will suddenly jump from 35% complete (or similar) to 95% complete (or similar), it hasn't done that 60% in half a second it's simply made another recalculation (guess).
  6. I'm not sure what you are asking for? Any defragmentation app will analyse the drive and report the current level fragmentation, and then reduce that fragmentation if you tell it to. How fragmented your drive will get between defrags depends on how you are using your computer, ie. if you have saved/installed/updated something, if there has been a Windows update, etc. If you want to keep a record of that then you could write it down, or take a screenshot, each time you analyse. I'm not sure just how useful that would be for anything meaningful? PS. There are 2 different things that are called 'Defragmenting' depending on what you are trying to achieve, Defraggler can do either one or a mixture of both depending on how you use it. See this for more information: https://community.ccleaner.com/topic/58213-program-increases-fragmentation/?tab=comments#comment-319520
  7. I'm only guessing here, but I suspect that CCleaner has cleared your connections/logins to those devices. Those are usually stored in cookies, and CCleaner will clear the cookies. So you will have to connect/log into the IOT devices again. I'm not sure if CCleaner Android allows you to set 'Cookies to Keep' like the PC version does? If it does then you could tell it to keep any cookies associated with those IOT devices. TBH I tried CCleaner for Android on my phone a few years back and decided that I didn't like it so uninstalled it.
  8. Sorry, what are you meaning by "multiple wipes of data"? Are you meaning Wipe Free Space in Custom Clean, the Drive Wiper tool, or something else?
  9. Is that a typo and you can't find your email? Check your email applications spam folder to see if the email has been put in there by mistake.
  10. This thread is 2 years old. Both CCleaner and Windows have changed quite a bit since then.
  11. I don't know for sure but it sounds as if they are keeping that information in a cookie. (*unless you are running the Registry Cleaner) Are you using Health Check or Custom Clean? If it is a cookie then Health Check will always remove it, anytime/everytime that you run Health Check. Custom Clean can keep cookies so that they do not get deleted. You need to identify the cookies from that website, and in Options>Cookies move them to the 'Cookies to Keep' side. See 'Option 2' in this article, the article is a bit old but the option still works like that: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep Custom Clean will then leave them alone. (But Health Check will still delete them if it is run). To set Custom Clean as the default screen that CCleaner opens with got to Options>Settings and change 'CCleaner Home Screen' * If you are running the Registry cleaner then don't do that. It is not needed and is not recommended except as a technicians tool to help fix a broken computer. Running a registry cleaner when not needed can stop your computer working properly.
  12. That is normal behaviour for a modern operating system and modern browsers. You clean them, they come back again emptied of old entries. See this explanation of what 'trackers' actually are, and why some of them will come back straight after you have cleaned: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043
  13. Nah, I don't touch the active stuff, (well maybe a little active test/calibration piece now and again), I was an engineering designer for equipment/pipework/fabrications/robots/etc. needed on the site. My first job here was designing a new cooling system for the 4 decomissioned Calder Hall reactors, specifying the equipment/piping for it and laying it all out to fit in the old buildings. They haven't had fuel in for years but the casings are still radioactive and hot, I changed the old Carbon Dioxide cooling system which was used when it was active to a dried air system, much more environmentally friendly (and cheaper to run). Now beer I do touch, about an hour from now I'll be in the pub.
  14. Good to hear it seems to be sorted for you. Many of the people in my town work, or have worked, in the nuclear industry. We've not blown up yet, but a reactor did catch fire 63 years ago. It's an interesting story if you don't know it, - people in PVC overalls and WW2 gas masks pushing uranium fuel rods out of the burning reactor with scaffolding poles: https://www.mirror.co.uk/news/uk-news/windscale-fire-britains-chernobyl-covered-15774677 More technical: https://en.wikipedia.org/wiki/Windscale_fire We are still cleaning it up. (Not me personally). https://nda.blog.gov.uk/2019/10/10/sixty-two-years-on/
  15. nukecad

    Analyse v Cleans

    It's a known issue, Health Check does similar as well. The developers seem to be having trouble tracking down just what is causing it, or if they have found the cause then finding/implementing a cure. Or maybe as it's a reporting rather than functional bug it's just not a high priority to investigate the cause and fix it? I suspect that the majority of users never even notice it. Interesting that you say it doesn't happen on your laptop, it does on mine. That begs the question of what is different on your laptop to your PC? (I have my own suspicions of a few things that may be causing it, but I'm just a user and not one of the devs).
  16. The remaining days will/should be added to your new subscription, but it may take up to 15 working days to see that reflected. (Allowing for weekends call that 20 actual days). See this article: https://support.piriform.com/hc/en-us/articles/360039530092-Will-I-lose-any-time-on-my-subscription-if-I-take-an-offer-to-renew-early-
  17. It's a 3.5 TB disc so a full disc defrag will take time, and is not needed here. Looking at your screenshot the disc is nicely consolidated (the space used is all in one block) so it's the files themselves that are fragmented. That is what Windows was reporting, that all your files were in one block so zero cluster fragmentation (Although some files were fragmented). Do a file defrag, it's quicker. It will still take a while with that level of fragmentation, but nowhere near as long as a full disc defrag of a 3.5 TB disc. Analyze, then click on 'View Files' (or open the File tab), in the window that opens click on the box top left to select all the fragmented files found, then click on 'Defrag Checked'. A quick explanation of the difference: A full disc defrag gets all the files together into one block to free up space on a disk. You don't need that here, your files are in one block and you have plenty of free space. (Doing that will fragment some files to pack them into the minimum number of disc clusters). A file defrag gets each file into one contiguous piece, so that it loads (slightly) faster. (Doing that may leave a few 'holes' in the block of files, because some clusters will not be' full to the top', but you won't notice that). So in your case a file defrag is all you need. Once you have got the first one done then your files should not get into the same 45% fragmented state again, so future weekly/monthly file defrags will be much quicker. EDIT- TBH defragmenting is something of a hangover from the past days of small discs and slow processors, it's rarely needed with modern computers. Modern computers usually have plenty of disc space, and faster discs and processors mean files load pretty quickly even if they are fragmented. But we all like things to be neat and in one piece, so defragging is not going to go away even if it's not realy necessary.
  18. Good, please keep us posted. Unfortunately with things like this (laptop going to sleep) it takes a while to properly test and see if changing something has worked. You have to let it go to sleep and wake up as you would normally use it, which of course takes time if you only normally let it sleep once a day.
  19. So it was turning OFF 'suspend inactive tabs' that solved it for you?
  20. Yes they did; The one constant in this thread is that those reporting a delay in CCleaner have altered their firewall settings to block CCleaner. Nobody who has not altered their firewall settings is reporting seeing any delay. (If they were, which has happened in the past and I was the first to shout about it, then that would be a different matter). That it didn't affect you before 5.66 doesn't alter the fact that it's your actions in blocking CCleaner in your firewall that has stopped CCleaner from working properly for you.
  21. LOL, I'm not an employee of Piriform so I don't risk losing any customers at all. I'm a user just like yourself. (OK a user who has shown reliable and capable of moderating the forum). It's no skin of my nose whether you use CCleaner or not. If I see a genuine bug with CCleaner then I'm probably more likely to shout about it than others, and I do. But if I see that it's what a user is doing themselves that is causing their problem then I'll say so, and suggest what they should do to stop it. If they are unwilling to take that advice then that's their choice, but it's not a bug to be fixed it's a choice that particular user has made. In either case I'm not defending or attacking anything, just saying what it is. PS. CCleaner works fine on my computer, but I haven't been messing about with uneeded firewall blocks.
  22. Thanks for that, not sure if Evernote was the issue but it's something to bear in mind for the future. As Dave says we spend quite a bit of time fighting spam and are used to certain signs/flags that a post may be a setup for future spam, we usually give the benefit of the doubt until something actually happens though. Unfortunately your original post managed to hit 3 of those flags at once, I won't share what they were on the open forum (why tip the spammers off).
  23. ??? Is your problem solved or not? If solved then would you care to share with others what you did to solve it?
  24. It might have been better to mention all that in the first place, the more info you can give about an issue the better. What, typically, is in these 20 tabs that you have open? (A forum, a shopping site like Amazon, You tube videos, TV/film streaming, etc.?). There's couple of tests you can do to try and narrow down what the problem may be. Suspend Inactive Tabs is a fairly new setting so let's look at that first: (I do have a suspicion of what might be happening if you put a laptop to sleep with that setting on). As you say you currently have 'suspend inactive tabs' set to ON then try setting it to OFF, visit each tab in turn then close the lid and wait a while, reopen the lid and see if that has changed the time it takes those tabs to refresh/reload. That will tell you/us if it's that setting causing an issue with waking from sleep. If nothing has changed then: What happens if you only have one or two tabs open (say to something simple like the google homepage) when you close then reopen the lid? Is it still as slow to reload that single tab? (Does it change if you have 'suspend inactive tabs' on or off?) If it's only affecting CCleaner browser, and only recently, then you have to suspect that it's a change to the browser causing it. Although it doesn't help that Win 10 updates at least every month so you always have to bear that in mind as well. For instance I've noticed a slowdown in the loading times of various apps since I updated to Win10 2004, but not to the extent that you report. After that Windows update my Firefox in particular did get very slow to load, around 40 secs, but a Firefox refresh sorted that out and it's back down to about 5 or 6 secs. We haven't seen any other reports of tabs in CCleaner Browser suddenly becoming slow to load. (yet?). It may be that there is an issue with closing the laptop to put it to sleep when you have multiple tabs open, but without further reports/testing it's hard to tell. Obviously if it's a widespread problem then it needs to be looked at by the browser developers. On the other hand if it isn't widespread then it's more likely to be a setting (or an application conflict) on a particular users machine and modifying/updating the browser would be unlikely to fix that.
  25. Registry cleaning is not needed for a working computer, it will not save more than a few KB of space, and will not speed up a computer in any way. Registry cleaning is a tool for use when fixing a broken computer, using it indiscriminately on a working computer can stop that computer working. It is especially recommended that you do not use any registry cleaner with Windows 10, see this from Microsoft: https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities
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