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jon529320

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  1. Hi Today I took advantage of upgrading and updating my account early with Ccleaner (Piriform) they are discounting to cost for the year It said any unexpired days between now (24/11/2021) and the original expiry date in February 2022 would be added to the new contract. But when I check my account I see it says the contract will expire on 24/11/2022 not in February 2023? Can you please advise me on who I should contact (and how) to get this resolved? Thanks John
  2. I needed to clean out some confidential details from previous client "A" held on a USB stick. So, I deleted client "A" file(s) from the USB stick, leaving clients "B" & "C" files on the stick. Then to make sure they were properly deleted and unrecoverable I used the wiping tool from CCLean Pro. To check they had gone I then ran RECUVA on the USB and low and behold the files were recovered? So, I then copied the remaining clients' files; "B" & "C" to my hard drive - something I was loath to do as usually I only keep clients details on removable media as a security measure, and fully formatted the USB Stick. I ran RECUVA Again and this time no client files were found. So, what is the purpose of the wipe utility if files can be recovered? Your comment welcome. John
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