DenisPritula Posted August 11, 2019 Share Posted August 11, 2019 (edited) Is this a virus in the installer? I checked the installer on the VirusTotal website and Trojan.Agent seemed! KfmOoKkQb5g. https://www.virustotal.com/gui/file/00be05f95e08eb4f181ccde15403e782150a616cb93fd74525c99920f53a2cea/detection Edited August 11, 2019 by DenisPritula wrong wrote Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 11, 2019 Moderators Share Posted August 11, 2019 I presume you are talking about the CCleaner installer which you got from the Piriform website? Looks like a false positive by Yandex. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted August 12, 2019 Admin Share Posted August 12, 2019 To confirm: That is the hash of the install from the 5.60 download build from the CCleaner website As you can see from one one engine out of 62 detecting anything (and none of the major AV engines) this is indeed a false positive. This sort of thing happens now and then. Conservative engines may err on the side of caution for "new" files - and we're always new since we release updates about once a month. Also, behavioural analysis engines can get a bit suspicious of a tool that wants to change registry entries, delete files, etc, etc - which is all, of course, intended behaviour for a cleaner. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
creditos Posted January 3, 2020 Share Posted January 3, 2020 Hello, Don't download software from other sources different to official website. To be sure download it from CCleaner website and check checksum number to be sure that the file is good. Regards Link to comment Share on other sites More sharing options...
Theodor007 Posted March 5, 2020 Share Posted March 5, 2020 My computer got the virus and now my screen is only black after log in please help me!! Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 5, 2020 Moderators Share Posted March 5, 2020 Please stop making repeated posts on old threads. I have given you a reply here, it is a Windows Update problem and I also tell you how to fix it: *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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