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Everything posted by nukecad

  1. Update - this seem to be a problem with the software updater. Another user has reported the same error.
  2. I understand that, but maybe the 'official' Piriform documentation could/should also explain it more prominently. Espically as winapp2 is so popular. As I've said before it's good that Pirifom allow such user customisation, many wouldn't.
  3. Can you give anymore details? I just a couple of hours ago downloaded/installed the slim build on a Windows 10 - 1803 with no problems.
  4. Maybe a note somewhere in the official CC documentation? TBH though most of the Piriform documentation is out of date. I guess it's another thing on the 'to do' list?
  5. As long as those boxes are pre-ticked than as the old song says - "There may be trouble ahead..." I don't see why it should be a big issue to have them unticked, it should just be a simple change to remove the word 'checked' from a couple of lines of the code. Of course, that's if you want to change it - which I guess is down to company policy.
  6. I believe it's the new CCleaner browser doing this when it installs. (By itself?). I saw on another thread that someone had got it when installing the 5.59 CC update. Pre-ticked box issue again maybe? (Or is it doing 'stealth' bundleware again?) PS. Here in the UK being "pissed" has a different meaning. (I'm in the pub now working towards it).
  7. It's a setting in Windows, see this for how to turn it on/off : https://www.thewindowsclub.com/system-restore-disabled-turn-on-system-restore-windows EDIT: Once you have turned it on it will take some days/weeks for Windows to build up a list of restore points. You can manually create one straight away when you turn it on, there is a 'Create' button, see the first screenshot in the link above. Then Windows creates them on a schedule, or when there is a Windows Update, PS. Note that is the free version, Manage Restore points is not only a CC Pro feature it's in the Free version too.
  8. The professional features within the programme will keep working after a year. What you lose if you don't pay again is the ability to get direct support from Piriform by raising a support ticket, and I belive that automatic updates also stop. You can still get support/advice from other users on this forum, just like with the free version, and will still get notification of new versions to install yourself (and they will still be Pro). The registry cleaner is still there in Pro - Don't use it; it is not necessary with modern computers and may even 'break' them, especially Windows 10.
  9. Just to make sure here; Can we assume that "c:\Pogram Files\CCleaner\CCleaner64.exe" is a typo? "The extended attributes are inconsistent" is a Windows Operating System Error, (not CCleaner or Avast) see the following for possible fixes: https://www.thewindowsclub.com/extended-attributes-are-inconsistent EDIT One of the solutions there involves running SFC. You may want to hold off doing that for a couple of days, see this post by Hazelnut -
  10. nukecad

    Drive Wiper

    I've just taken a look with CC v5.59.7230 (64-bit) on Win 10 1903 and have no problem selecting the drives. Which does suggest to me that it may well be a Win 7 / CC version issue, especially as you are seeing this on multiple Win7 systems.
  11. nukecad

    Drive Wiper

    It seems odd that it's affecting multiple devices, but you gave me an idea. When I tried before it was with version 5.58 and Win 10 - so it may be a glitch with the 5.59 and Win7? It's known that newer versions of CC can be tempramental on older Windows and some users avoid updating for that reason. I don't have Win7 to try it here, but you could try using an older CC version to see if it cures the issue. You can find previous CC versions on the Filehippo website, they are listed to the right of the CC download page there.
  12. nukecad

    Drive Wiper

    Sorry, I don't know then. I can select both my drives to wipe free space. (But not C: for entire drive). One thing that springs to mind is that CCleaner may be seeing the drive as SSD rather than HDD, it is a well known problem. However, you say this is with 'multiple laptops' so you wouldn't expect it to see all of them wrong. It does seem odd that you are seeing the same issue on multiple laptops. Are you installing CCleaner on each of these multiple laptops, or are you using the Portable version? It might also help others to help you if you can tell us what CC version you are using, and what OS(s) are on the latop(s).
  13. nukecad

    Drive Wiper

    Drive Wiper can take a long time to complete, hours or even days depending on the size of your drive and how many passes you have specified. It has to write meaningless data (Xs and 0z) to every 'free' cluster on the drive, whether it previously contained data or not. (Or all clusters if you are wiping an Entire Drive). And then it has to delete that meaningless data again, to leave the space free again. If you've specified multiple passes then it repeats this for the number of times you have specified. Note that if you are trying to wipe 'Entire Drive' then for safety reasons it won't work on the system drive. (Usually C: where the Windows system files are). Drive Wiper documentation: https://support.piriform.com/hc/en-us/articles/204043884-Using-CCleaner-s-Drive-Wiper
  14. Nice to see the explanation of 6 month and 3 month offer dates for the different types of offer. That is exactly the sort of information we 'helping' users have been missing to be able to offer focused help.
  15. It may not be a business use @Dave CCleaner I recall starting a previous thread about Windows Pro home users suddenly showing as Windows Enterprise. One or two had been confirmed as company laptops, but the rest remained mysterious. Never really got to the bottom of whether it was a Microsoft error, or if they were dodgy installs bought of ebay and the like.
  16. Firstly you need to note the distinction between "Update" and "Upgrade". "Update" is keeping your application (Free or Paid) current with the latest version. "Upgrade" is changing from the Free to the paid for 'Pro' application with extra features. So even with "Update" notifications turned off you will still get "Upgrade" offers. (Summer Sale, Black Friday Sale, Winter Sale, etc). Everybody using the Free version gets shown them, and many complain about them. It's marketing though and they are not going to stop anytime soon. Having said that, it shouldn't be being offered every day - when it shows it should set a cookie/reg. entry to say you've seen it and not to show it again. They do usually stop after a few days. PS. That is quite an old CCleaner version that you are using there, updating to v5.59 (Free version) may calm down the offers. PPS. I also note that it says you have Windows 10 Enterprise. That is a business version of Windows and shouldn't be available to Home users?
  17. The problem as I see it is the more 'clone' browsers that are added as standard then the longer CC will take to look/scan for the files associated with those browsers. And so that is obviously going to slow things down for those who don't use them. TBH I think that Winapp2 from the user community is an excelent way to handle that problem. Credit where it's due. Not many software companies would even let users to have that much control over the 'standard' programme.
  18. I think that you would have to ask Pandora. Once the box has been opened you can't put things back. (But there is always hope).
  19. You could simply make the cache file a specific exclusion so that CCleaner will leave it alone. Simply right click on the path/filename after you have analyzed and select "Add to exclude list". Or go to Options>Exclude and enter the full pathname there.
  20. They have recently stopped offering the Google toolbar, which may be why you are now seeing the Avast offer instead. Most of us still disagree with any offer being pre-ticked to catch the unwary. EDIT I see that in the screenshot above the offer is not ticked. So if it installed anyway that would seem to be a different issue.
  21. There are a lot of Norton FPs being reported this week. Unconfirmed speculation is that they are pushing a new 'protection' product.
  22. You can install the new version over the old version without uninstalling first. The only real issue that we see is that if CCleaner is already running in the background then the install will fail until the background process has been stopped. That can happen when 'Smart Cleaning' is in use so that CCleaner is running in the background.
  23. It's not exactly obvious though for an 'Easy' feature that is supposed to be for non-technical users. Maybe a large 'Settings' button below 'Analyze' on the EC landing page would be clearer/simpler for non-techie users to use? (And a warning that EC does not use the ticked/unticked boxes from the Custom clean?)
  24. Sorry, but exactly the same argument was/is used for the main product when users keep suggesting putting the Registry Cleaner into Tools. "It's too difficult to change the sidebar". But that seems not to be the case, a new button for Easy Clean was soon put in there when wanted. I note that in another thread it has been said that they are now looking at moving the Reg Cleaner. BTW. It is good to see that, in the person of @Dave CCleaner, Piriform does seem to be taking more of an active role in the forums and listening to user opinions. As regular members here we can sometimes be pretty critical of what we see as faults with CCleaner, mainly as a desire to see an improved product.
  25. Are you using 'Easy Clean' or 'Custom Clean'? Easy Clean uses Piriforms own set defaults, which I think includes emptying the bin. So if you don't want it to do that the use Custom Clean, which is simply the way things used to work before EC came along.
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