Jump to content
CCleaner Community Forums


  • Content Count

  • Joined

  • Last visited

Everything posted by nukecad

  1. nukecad


    I've already posted a moan about it here: https://forum.piriform.com/topic/52098-intrusive-ccleaner-pop-up/?tab=comments#comment-296921
  2. Hi Nitebeat, There is no need to post twice, I just answered where you posted in the other thread.
  3. As I said above 30 minutes ago I downloaded and installed v5.44.6575 from filehippo with no problems. (The previous version was 5.43.6522). I've just reinstalled 5.43 and then downloaded 5.44 again this time from the builds page, and that also installed with no problem. Where are you downloading it from? I see from your other post that it was filehippo, try using the builds page that I linked to above. And it may be useful if anyone having a problem says which Windows version they are using. (I'm on Windows 10 1803).
  4. So you want the CCleaner icon on the taskbar when you start up but dont want it to run a clean? Right click on the desktop icon (or the .exe file in File Explorer) and select 'Pin to Taskbar'. It will then stay there through reboots until you 'Unpin from Taskbar'
  5. W.T.F. I just downloaded and installed CCleaner v5.44 and 5 minutes later got a pop-up advert in the Windows notification area. Something about 'The CCleaner Summer Sale'. (It faded out before I read it properly). I really hope it was a one time thing and it is not going to keep popping up. Once is bad enough. What are you thinking Piriform? OK I understand the need for advertising, but keep it in the CCleaner UI itself. People use CCleaner to remove crap, we don't want CCleaner itself adding crap and junk notifications to our systems.
  6. SaffyStars, I just tried this from the notification, through the links (to filehippo) and it downloaded the 5.44 installer fine for me. (Which installed without problem). It may have been a timing issue and you got the notification shortly before filehippo had loaded the new version? If you are having trouble with that filehippo link then try downloading the installer directly from the CCleaner 'builds' page. https://www.ccleaner.com/ccleaner/builds TBH, I, and many others, usually dismiss the link in the update prompt, and then go and download updates directly from the builds pa
  7. Good to hear it sorted itself (eventually). Windows 10 does seem to recognise these kinds of problems eventually, but it takes it's own sweet time to notice something is wrong in the first place, then more time fixing it. I'm thinking that it was an issue with Win10's method of shutting down with Fast-Startup ( a combination of hibernate and shut-down). This will save an image of your loaded kernel and drivers to disk on shutdown so that they load faster on the next boot. Looks like it was trying to write information about those drivers from ram to disk, but because they weren't
  8. Presumably you are currently turning it off with the power button? Have you tried right clicking the start button and shutting down from the extended menu? You can also shut down from a command prompt - "shutdown /s". There are a few other methods listed here: https://www.digitalcitizen.life/7-ways-shut-down-or-restart-windows-10-pc-or-device Windows 10 not shutting down is a fairly common problem. The usual first steps to sorting it out are: 1- Boot into safe mode and disable/reset the 'Fast startup' feature which can cause this problem. (Quick way to safe mode in Wi
  9. It does. But the terms you use there (analyze & clean) are in the standard file cleaning section not the registry cleaner, the standard file cleaner does not touch the registry. In the registry cleaner use 'Scan for Issues' which will find any potential issues in the registry. When the results show use the scrollbar at the bottom to scroll across to the right to see the registry keys found. (Or drag the separators at the top of the colums to change the column widths). The usual caveat about using the registry cleaner- Don't use it unless you know what you are doing and
  10. Ah, I thought we were just talking about the desktop icon only, from your screenshots I see that it's the File Explorer icons as well. Does CCleaner launch if you double click the icon in File Explorer rather than the desktop? I'm guessing not. It does look more like a corrupt installation rather than an icon/path problem. I would try the uninstall, check in 'C:\programm files\' that the CCleaner folder has completely gone, reboot/restart, and then reinstall CCleaner with a new download from here: https://www.ccleaner.com/ccleaner/builds That's the latest 5.43 version, but
  11. Go to Options > Advanced Untick the box next to "hide warning messages". Generally CC skips if the browser or one of it's components is still open. Give it a bit of time (10 seconds?) between closing the browser and running CC to give everything time to close properly and it should stop the skipping.
  12. First were you running as an administrator or as a user account when you installed the update? You should install updates as an administrator, if you are a user account then you should right click on the 'ccsetup###.exe' installer an select 'Run as Administrator' to install the update. Second, are you installing CCleaner in it's default location, or in another drive or folder? Right click on the desktop icon and select 'Properties' for the popup menu. Click on the 'Shortcut' tab and see where 'Target' is pointing to. It should be ""C:\Program Files\CCleaner\CCleaner.exe" (or CCleane
  13. I always do the same when I put it on a computer for a friend. I usually go a bit further and untick a few of the items in the regular cleaner that I know can sometimes cause problems with their particular OS. (Font Cache on Windows 10 1803, and so on). Of course they can always tick them again. Which brings me back to Ken's issue. Ken, which version of CCleaner are you running? And did you clean the Font Cache? It's probably unlikely, but I ask because Win 10 1803 introduced a bug that could prevent 1803 from booting if the Font Cache was cleaned. Although that was r
  14. It wasn't a 'drama' question Ken, just pointing out that it's usually the last thing you did before something breaks that has broken it. The way to troubleshoot a problem is to work backwards from when the problem arose. In this case the last thing you did was a Windows Update and so that is probably what caused your BSOD. Various Windows Updates have been notorious for BSOD'ing a number of computers. It's a particular issue with Win10 Home when automatic updates are pushed out to a lot of people before a problem with the update shows up. Hope one of those solutions works fo
  15. So you ran CCleaner and your laptop was working. You then did a Windows Update and your laptop stopped working with a BSOD. So you are now blaming CCleaner rather than Windows Update? Try going to Google, on another machine, and searching for "windows update bsod". OK leaving that. You tried a reinstallation of Windows on advice from MS. A hard drive not being found after an installation/reinstallation of Windows is not common but it is not unknown either. Try taking a look here for 6 different fixes depending on just what the problem is: https://www.partitionwizard.com/
  16. If CCleaner was set to clear the browser history then it would have cleaned all the browser history up to the last time you used the browser. I don't use Chrome but that sounds like Chrome itself clearing anything more than 3 months old from it's history. I would imagine it's a setting you can change in Chrome, maybe a Chrome user can confirm that? Unfortunately if it's gone it's gone, unless you bookmarked it or refered to it somewhere. Maybe another search will find it again if you can remember how you found it first time.
  17. Note:- Use of a third party add-on is not recommended and may cause a clash with Husband 1.0.
  18. It's usually because IE, Edge, or something that uses their storage, is still running in the background. Take a look at this from last Saturday, another user had a similar problem and with a bit of testing found that it was IE that was being slow to close.
  19. What happens if you double click that white Icon? If CCleaner still runs then your icon cache has probably become corrupt, it happens and once it does it tends to happen again until you rebuild the icon cache. This tells you how to rebuild the icon cache in Windows 7/8/10 https://www.howtogeek.com/232779/how-to-rebuild-a-broken-icon-cache-in-windows-10/
  20. Good that you tracked it down to your satisfaction. Now as to why IE is taking it's time fully closing......?? Maybe something that you did differently in your first IE session (when it closed quickly) and you second IE session (when it closed slowly) could give you a clue?
  21. Seems to be an issue with Windows servers based systems and Avast since the April Windows update. This thead suggests that you will need upgrade to Avast Business Edition on server based systems. (Which you have done with the trial). https://forum.avast.com/index.php?topic=218584.0 Sorry no further clue with CCleaner stopping, (I'm not sure that Piriform do yet either). As with a few recent problems it's hard to tell if it's CCleaner, Windows Update to 1803, or something else, that is causing it for some but not all users.
  22. When CCleaner skips something it's usually because (some of) those files are in use. Many apps other than Internet Explorer also use IE's files and storage. Which is what Nergal was getting at. The fact that you were able to sucessfully clean straight after a restart also points to the liklihood that it was/is open files that was/is causing CCleaner to skip IE. (After the restart CC did the cleaning, sucessfully, before the offending files had been opened again). It could be that something else is using those files, again Nergal listed some but there are many other Microsoft apps
  23. I've not had this problem myself. But from the descriptions I've seen I would say it is an antivirus, antimalware, or similar that is closing down CCleaner. It's happy when CC is just scanning, but as soon as CC tries to delete or modify something the AV/AM shuts it down. Personally if this was happening to me my first step would be to disable my AV/AM/AE/AR and see if CC would clean then. If it did I would then turn my A# back on and make CCleaner an exception in it. If you try this and it works for you then please- 1: Let the forum here know. 2: Let your A# provider
  24. That's why I save all contacts to sim in the first place, for portability to a new phone. And I've also got the previous sim, not up to date with contacts of course but 60/70%. The point of backing them up to the laptop (where they'll also get backed up to an external drive) is in case the phone, c/w sim, gets lost or stolen. I will still have my latest contact list to put on a new sim. With the Kies installed I can now quickly make a new contacts backup from the sim whenever I want. (I can now also easily put the updated contacts onto that old sim, can't have too many backu
  25. Probably the end of this. Bit of a palava, but I got there in the end. Kies 2.6 would not install at first - It was "blocked by another administrator", even though I'm the only account and have admin privileges. (Probably a certificate error). OK I've seen this before so know what to do; Run an elevated command prompt, enable the 'hidden' administrator account, log out, log in to the hidden administrator account (no password that's why its 'hidden'), install the programme, log out, log in as normal user, run an elevated command prompt, disable that administrator account agai
  • Create New...