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nukecad

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Everything posted by nukecad

  1. That sounds like a Windows glitch, especially as it disappears when you open CCleaner. Which Windows version is running on that machine? On the one that still has the system tray icon don't open CCleaner but open Task Manager and see if anything 'CCleaner' is actually running in the background. For example: If there is an entry for CCleaner there then watch it for a minute and report if it uses any CPU or if it starys at 0%. PS. It would be interesting if the CCleaner icon also disappears when you open Task Manager.
  2. It sounds like you may have deleted a registry entry that Outlook 2016 needed. Did you make a backup of the changes before cleaning the registry when CCleaner asked you? If you did make the backup then in your 'Documents' folder there will be a file called something like 'cc_20210317_120330.reg' (The numbers are the date and time when you made the backup). To restore the backup right-click on that file and select 'Merge', that should put back the registry entries that you deleted. PS. As Windows 7 is now end-of-life it is no longer supported by Microsoft and I would be very, very, careful if using the Registry Cleaner. You may remove a registry entry that you are unable to get back from either Microsoft or the developer of the affected app. (Now that it's EoL you will find you will have more problems with Windows 7 as time goes on). You may be better leaving registry cleaning alone in future. PPS. Are you aware that you can still upgrade Windows 7 (or Windows 8.1) to Windows 10 for FREE ? (As long as your computer hardware is compatible with Win 10). Yes, the free upgrade to Win 10 is still working in 2021, Microsoft have just stopped telling people about it. Microsoft don't shout about it anymore because they'd rather sell you a new Windows 10, (and it would upset computer manufacturers who want to sell you a new computer), but you can still do the upgrade easily for free. https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/
  3. @gmxd Update: The staff have comfirmed that they can replicate this issue with Ashampoo Snap 12 and the developers are investigating. Thanks again for the report.
  4. In Options>Smart Cleaning set Edge Chromium to "Automatically clean on closing without notification". Em Opções> Limpeza inteligente, defina o Edge Chromium como "Limpar automaticamente ao fechar sem notificação".
  5. Fine, there are 2 further option that also put an icon in the System Tray - 'Keep CCleaner updated automatically' and 'Smart Cleaning'. You don't say if you are using those? 'Launch the CCleaner app window each time the computer starts' simply runs a clean on startup. It does put a flashing icon in the system tray, but only briefly while it cleans, it doesn't leave it there. Regarding your second setting 'Minimize to system tray'. That is a legacy command for older Windows versions. As you have Win10 then I suggest that you untick that and instead pin CCleaner to the taskbar. Open File Explorer navigate to C:/Program Files/CCleaner and right-click on ccleaner64.exe In the menu that pops up click on Pin to taskbar. That puts an icon on your taskbar so that you can launch CCleaner with a single click. That icon will survive a Windows Explorer restart. You will still also see a second icon in the System Tray as long as Automatic updating and/or Smart Cleaning is running in the background. Restarting Windows Explorer will kill the Automatic Updating task, and/or the Smart Cleaning task, and so remove the System Tray icon, and there is no trigger to restart them in those circumstances. Automatic updating is triggered to start/check for updates on startup and then every 12 hrs. So it would eventually come back on it's own 12hrs after you last booted or last opened CCleaner. Smart Cleaning is triggered to start/check for junk on startup and remain running checking for junk buildup or a browser close. You can restart either/both manually it by simply opening and closing CCleaner, no need to do anything else just open/close. It should be possible to use Task Scheduler to set an advanced trigger to restart either task automatically if it fails, but I'm not sure that restarting Windows Explorer deliberately would count as the task 'failing' - and it's easy enough just to open/close CCleaner after restarting Windows Explorer, or simply ignore that it's not running until next time you boot or launch CCleaner.
  6. How are you setting it to do that? There are a few different ways it can be done.
  7. Whether you are kept logged into sites or not is controled by 'Sessions' in CCleaners Custom Clean browser sections. (It's nothing to do with the browser history). Two possibilites spring to mind: 1- You are using Health Check. - Ticking/unticking Custom Clean's boxes has no effect whatsoever on Health Check. 2- You have your browsers 'synced'. - Syncing will just put back from the cloud whatever CCleaner has cleaned. Startup Boost is only for Edge Chromium so wouldn't affect Firefox anyway. But if you are not seeing it then your Edge is not up to date. What version/build of Windows 10 do you have? (The latest is 20H2, build 19042.867 unless you are on 'insider' builds). You may want to update your Windows 10. I note that you do have 'Continue running background apps when Microsoft Edge is closed' turned on - that will also prevent CCleaner from cleaning Edge until those background apps are closed. PS. I'm not sure if this also applies to yahoo, but the way things work with google changed a while ago, if you stay logged into your google account then you will be automatically logged into your Gmail account as soon as you open google. And you stay logged into your google account unless you physically sign out of it. When you sign into your google account then you will not (never) be automatically logged out of it again - you stay signed in until you physically sign out. So even if you have logged out of Gmail, if you haven't also logged out of your google account then google will automatically log you back into Gmail next time you open google.
  8. Thanks for sharing that, it may be helpful to others. (And to the Ccleaner developers). I don't know that app, or why it should give a problem with cleaning Edge Chrome in particular. I'll pass your findings upwards.
  9. If you are actually online, then getting that 'It seems like you're offline' indicates a different cause, which is why I asked if you would check. If you are getting that message when you are connected to the internet then it indicates that something on your machine is blocking outgoing/incoming connections to certain servers. That's usually either your AntiVirus app or your firewall settings. So the next question is what AV are you using, and if it's not Windows Defender then what version is it at? (Plus what Windows version and build are you using?). Then- Have you made any changes to your firewall settings, either through Windows or a 3rd party app? We are aware that some CCleaner users set their firewalls to stop CCleaner 'Phoning home'. That can stop some of the features from working because they need to 'Phone' various servers to work properly. PS. For others reading- If you have a similar problem that only started happening this week then it may be related to this fire at a major server centre in Europe: https://www.bleepingcomputer.com/news/technology/ovh-data-center-burns-down-knocking-major-sites-offline/
  10. Are you saying that when you close Edge Chrome Smart Cleaning runs but then closes itself? Was it working OK until recently? If so then it's possibly/probably because of the new 'Startup Boost' in Edge Chrome, it leaves background processes running so CCleaner can't clean it properly. Try turning 'Startup Boost' off. https://www.bleepingcomputer.com/news/microsoft/microsoft-edge-is-now-41-percent-faster-with-new-startup-boost-feature/
  11. This is a user forum and by far the majority of users here run Windows rather than Mac, so knowlegable Mac users are a bit thin on the ground. You both have CCleaner Pro so you are paying for support from the company. The best way to contact contact support is by email. Email them with your problem at; support@ccleaner.com It's best if you can use the email address that you registered CCleaner from, or at least tell them what the address was.
  12. The error is though to be caused by incorrect information coming from the server of one of the applications that CCleaner has found has an update available for. Whilst some have been sorted out in the past, it's always possible that yours is on ethat wasn't caught, or than an application is now giving new incorrect information. Instead of using Health Check click on Tools>Software Updater, wait a second or two, and tell us if that says 'It seems like you're offline'. If it doesn't say that then tell us what (if anything) it finds in "Programs to update" and in "Up-to-date Programs" Screenshots of what it finds for both the "Programs to update" and "Up-to-date Programs" screens of Software Updater would be useful if you can post them.
  13. They do a check everytime you run Health Check - but will only show something if they find something that needs attention. You can do the checks yourself if you want to see more about they are looking at on your machine. Go to 'Tools>Software Updates' - that's the same as 'Privacy' - it will tell you that your apps are up to date, if you click on 'Up-to-date Programs' it will tell you what programmes it is checking on your machine. Go to 'Tools>Startup' - that's the same as 'Speed' - it will show you 4 tabs of things that are set to start automatically (Yes or No) when you turn on the computer. If you are not sure what those are then leave them alone and let Health Check decide which are not needed.
  14. How do you mean that they 'don't work'? If it's simply that they always show zero then that's normal. Speed looks for unneeded entries in your Startup schedule - It should almost never find anything, (apart from the very first time that you run Health Check). Security looks for updates to certain apps that you have installed - It will only show a number if something on it's list of installed apps is found to have an update available.
  15. Yes if you keep one of the new style cookies than you get all thoses extra partitioning chracters, as said the problem is working out which to keep. The testing done in that other thread suggests that it's usually still the 'top level' one without the partitioning characters, although some of them only have a partitioned version. Like anything else new it's going to take some testing and working out. Not sure why your searchboxes changed? Mine is still doing it. There isn't a solved button here, but we will sometimes manually change the thread title to show that it's been solved or explained. As I'm not sure the charater cut-off has been solved I'll change the title to add the second query about new style Firefox cookies and add 'Explained'.
  16. Are you meaning similar to this with the up-arrows and %'s? That's simply the new Firefox 'Total Cookie Protection' that was introduced recently; first in Firefox version 85 for Supercookies, and now in version 86.0 for all cookies: https://blog.mozilla.org/security/2021/02/23/total-cookie-protection/ It means that if you use Firefox there are now more cookies, each website you visit has it's own 'cookie jar' - which can make things more difficult when working out which 'Cookies to keep'. (I suspect that Chrome and other browsers will soon be following suit with similar 'cookie jars'). See this post from another user who did some experimenting with keeping cookies in this new Firefox: https://community.ccleaner.com/topic/59957-firefox-85-supercookies/?tab=comments#comment-326909
  17. Hopefully that new registry entry will be whitelisted in the next CCleaner update and no longer show. In the meantime you can always whitelist it yourself. When it shows in the scan results simply right-click on it and 'Add to exclusion list'.
  18. CCleaner Browser is Chromuim based so you should just add the extension as you would with Chrome browser, see this post:
  19. Ignore it, it is meant to be there and if you remove it then Windows will just put it straight back again. See this earlier thread about it: https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326797
  20. The icon partialy covers the first character for me, but it is readable unless the first character happens to be an 'i'. Probably just needs the size/position of the searchbox(es) adjusting. I've flagged it up to the staff.
  21. A thousand apologies. I seem to have edited your post instead of quoting it. I could blame technical reasons from the forum moderator options, I could blame my disability causing lack of concentration - But no excuses - I made an error, sorry about that.
  22. It can happen that you lose settings if you uninstall/reinstall. You could use Options>Advanced> Save all settings to INI file. As part of helping here I will often do uninstalls/reinstals, and do other unusual things to the settings. So I keep a backup of the ccleaner.ini file that I can copy/paste back into the CCleaner folder to get my preferred settings back.
  23. Two things CCleaner start at boot and stay running in the background, either one will put a CCleaner icon in the System Tray. Neither of them take up many resources. Options>Updates>Keep CCleaner Updated automatically - Checks on boot, and then every 12 hrs, for a new version of CCleaner. Options>Smart Cleaning - Monitors for junk building up and cleans it when it reaches a set level, and/or monitors for a browser being closed and then cleans the browser leftovers. There is also Options>Settings>'Launch the CCleaner app window each time the computer starts'. That runs a clean on startup and then closes, it doesn't remain running in the background. You will briefly see a flashing icon in the System Tray while it is cleaning on start.
  24. As said above this particular registry entry is for future use by Windows version 21H1. (Although some things are using it now). Some components of 21H1 are already on your computer, but not all of them will be there yet. Some are already there but are hidden from you by Windows itself. They will only be fully activated when the update to version 21H1 is 'Enabled' by Microsoft. It's simply the way that Microsoft are doing updates by downloading things in a gradual fashion and then 'Enabling' them when the time is right. They are doing it that way so that the 'Enablement' is quicker than downloading a new version all at once.
  25. I've changed the wording of that post a bit. (Just in case you are going to stick it in front of a judge).
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