nukecad

I'm not sure what you are meaning by "I lose the google list off accounts"? Do you mean that you are being logged out of websites? Can you tell us if you are using Health Check or Custom Clean in CCleaner? And it always helps it you tell us your Windows version and which antivirus you use. How often are you running CCleaner? If running CCleaner doesn't normally cause a problem then it wouldn't suddenly do something different (unless you told it to). CCleaner would not touch Lastpass. If something is deleteing your Lastpass master password then you may have a bigger problem.

I believe that you need to download the FREE version of each one seperately and then go to Help/Options, click 'Upgrade to Pro' and enter your 'Bundle' licence into them. That way you only download/install the ones you want to use. https://www.ccleaner.com/speccy/download https://www.ccleaner.com/recuva/download https://www.ccleaner.com/defraggler/download eg. for Defraggler you would install the FREE version and then go to Help>About and click the Upgrade to Pro:

Are you using Health Check or Custom Clean? You can't change what Health Check cleans as standard, but can change what Custom Clean does. You can set Custom Clean to be your default screen by changing Options>Settings>CCleaner Home Screen. Once using Custom Clean you have to find the files associated with the app and 'Exclude' them. In CCleaner set Options>Advanced to show the File List rather than the Advanced Report In Custom Clean right click each of the entries that you currently have ticked and 'Analyze' from the popup menu. Then look at the files found for anything obviously related to the app. When you see a file that is obviously related right click on it and 'Add to Exclude list'. Go through them all one -by one (except the browsers) because there may be related files in more than one category. (You can do all the ticked categories at once by using the big blue 'Ananyze' button, that would include the browsers and could give a lot of files to look through at once though). Once Excluded Custom Clean will leave those files alone. (Health Check will still clean them).

It sounds as if it's being blocked by an AntiVirus or firewall. You say this is a work computer, and that you "purchased CCleaner through work". Is this a works networked computer connected to a server, do you have an IT department?

Good to hear that you found the files to Exclude and sorted it out. When you find the specific file if you could post what/where it is (replacing your name with [user name] of course) it may save others having to search in future. I don't know why photoshop is not in the standard CCleaner. That's a Piriform management/developer decision. Obviously they can't include everything or CCleaner would get too big and too slow. There is a solution for that though: The 'winapp2' addon. Winapp2 adds cleaning for most apps out there, so if using it you should 'trim' it to remove things that are not installed on your computer or as said above cleaning gets too slow. It's not developed or supported by Piriform it's a user developed tool, it is 'approved' by Piriform and has it's own user development/support thread of this forum. It's meant for advanced users, you may want to take a look: https://community.ccleaner.com/topic/32310-winapp2ini-additions/ Photoshop cleaning is in winapp2 but I'm not sure that adding winapp2 would stop standard CCleaner from clearing your fonts link though.

@Gregarious Greg What you describe with the Purchase,/Register/Cancell screen is what you see if you you click on 'Upgrade to Pro' from the Options>About screen. (You also see it if you have used the Pro installer download when not already registered). Are you saying that you are seeing it when clicking from somewhere else? To your install problem: That would seem to be the key to why you are having a problem. It indicates that there was a problem with the internet download, or that something on your computer is blocking the installation. To find out which it is then follow Andavari's suggestion and download the installer from the 'builds' page he links. I suggest downloading the 'Slim' installer. It's the same CCleaner just a different installer. If that downloads OK then double click on 'CCsetup577', or 'CCsetup577_slim' if using the slim, to install CCleaner free. If it downloads but won't then install that indicates that something is blocking the install and we can sort out what that is. In your next post could you tell us what Windows version you have (if it's Win 10 then which version of Win 10) and what antivirus you are using. PS. The reason you are not seeing the '.exe' on the files is simply because you have the View settings in File Explorer set to not show any file extensions.

To answer your question first: While the browser is not closed then it will be building up junk files on the system, even if not being used browsers are doing things like pre-loading in the background. If you have Smart Cleaning enabled the that junk will be cleaned if/when it builds up to the junk limit specified. For CCleaner Free that limit is fixed , with CCleaner Pro you can change it to whatever you want. So to solve your issues simply turn off Smart Cleaning and it won't clean anything so won't notify you of anything. Everything else that you are asking for is already there on the Smart Cleaning page. Turning Smart Cleaning on/off, and turning on/off the notifications that you are complaining about can both be done in CCleaner Free. With CCleaner Pro you can set everything that you ask for above. You can set the level of junk that builds up before Smart Cleaning cleans, with extra options as to whether it gives you an on screen notification or not. (In the screenshot below it's set to clean when junk builds up to 1 GB, clean with no notification) Automatic browser cleaning cleans a browser when you close it - if you set it to do so. You can customize it for each browser you use to clean on closing or not, notify you or not. You can set Junk and Browser cleaning on or off independently, so you can have one but not the other. Or you can turn Smart Cleaning off altogether.

There is a new update just out, as to why you are being informed have a read of this: https://support.piriform.com/hc/en-us/articles/360052107891-Why-have-I-been-updated-to-CCleaner-v5-74-#1-to-ensure-your-pc-gets-the-deepest-and-safest-clean--0-2 Also you will find in todays release notes: Of course if you don't update then you won't get that fix.

Health Check does it automatically but you can stop it as you know. You have to stop it everytime you run Health Check though, you can't change the Health Check default settings. (If you could change them then it would become just a different version of Custom Clean). If you change to using Custom Clean instead of Health Check then the Software Updater won't even run unless you run it yourself from Tools. You can set Custom Clean as the default when you open CCleaner by going to Options>Settings and changing the 'CCleaner Home Screen'

Don't know the answer, just letting you know I removed that other post in the wrong forum for you.

LOL, I got the same thing with Irfanview last time it had an update available. CCleaner installed the 32 bit rather than updating the 64 bit. The staff know about it.

When you say opening do you mean actually showing the CCleaner window on screen? Or do you mean giving you a prompt to clean or a notificatification that it has cleaned? The first shouldn't happen, the second could happen depending on your Smart Cleaning settings. If it's the second then you can either turn off Smart Cleaning altogether, or change the option so that it just cleans junk without showing you any notification. You can also set a level for junk before it will be cleaned. You can do the same for browser cleaning, turn it off for all, or set different options for each browser:

Oh well, it was a first guess because Registry Cleaner will clear font references. Just to be sure here, you are certain that it is CCleaner that is removing them? From my reading it seems that the favourite fonts not working as it should and losing it's 'stars' is not an uncommon problem in photoshop. Assuming that it is CCleaner removing them: I take it that the fonts themselves are not being removed and having to be reinstalled, just the favourite links to them are going missing? In which case it's a matter of finding out where photoshop is saving those links and then making them (or the folder) an exclude in CCleaner. From a quick online search I believe that it's in the folder- C:\Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop <version>\CT Font Cache\ See: https://helpx.adobe.com/uk/photoshop/kb/troubleshoot-fonts-photoshop.html (You will have to turn on 'hidden items' in File Explorers View menu to see the 'AppData' folder and below in File Explorer). So make that folder an Exclude in Custom Clean: https://www.ccleaner.com/docs/ccleaner/using-ccleaner/excluding-files-folders-and-registry-entries Note that Excludes, and Includes, only work in Custom Clean, Health Check ignores them. Alternatively, (or if Excluding that folder doesn't work): In CCleaner set Options>Advanced to show the File List rather than the Advanced Report In Custom Clean right click each of the entries that you currently have ticked and 'Analyze' from the popup menu. Then look at the files found for anything obviously photoshop related. When you see a file that is obviously photoshop related right click on it and 'Add to Exclude list'. Go through them all (except the browsers?) because there may be photoshop stuff in more than one category.

Mmm, it could well be those background tasks that are building up caches, etc. and slowing things down if they are not cleaning themselves. CCleaner (or Disk Cleanup) won't be able to clean them while they are running in the background. A restart may well clean them up. If you have multiple instance of the same thing running at the same time then it could be fighting against itself? Obviously it's not our place to say what you should have running on your machine, but do you realy need them all? (I only have 2 enabled in Startup, and 3 in Scheduled tasks). I'm not sure what all those you list are but (my view): Windows Update will take care of any driver updates needed. Software Updaters are marginal use - do you need to update softwares that are on your machine but that you don't use often? Anything you do use often should prompt you itself when there is an update available or at least have a 'check for updates' button. Skip_UACs are only useful for apps that you open regularly, if you are not opening them that often then what's an extra click or two? If you want to cut them down then I suggest you start by using AdwCleaner from Malwarebytes. It's designed to remove unwanted/uneeded bloat, stuff that came bundled from the machines manufacturer, stuff you've downloaded, and even some of the Microsoft bloat. After scanning (it's very fast) it gives you a list of what it found so you can chose whether to keep it or junk it. Take a look for yourself: https://www.malwarebytes.com/adwcleaner/

I found the problem, the Remote NDIS Network Device had gone totally missing from Device Manager. After a bit of head scratching on how to get it back I reset the phone (actually I took the battery out to force a full reset), plugged it back into the laptop USB and turned on tethering. Bingo, a new, phone specific, RNDIS in device manager and USB tethering working again.

I was just typing the same as Hazelnut, plus another couple of questions: Do you have many 'Live tiles' on your Start menu? I'm meaning things that show video/animation, or update information such as news or weather apps? Do you have much starting with Windows or Scheuled Tasks? CCleaner's Tools>Starup will show you lists of what is enabled. (Health Check's 'Speed' can remove some surplufluous ones for you).

What capacity is your SSD? The fact that it was fine following a reinstall of Win 10 and then slows down over time suggests that system junk is building up. (Junk that CCleaner can't touch). Try running the built in Windows Disk Cleanup with 'Clean up system files' selected, before you clean take a look at the results to see what is taking up the space. Run it at least one a month or whenever you notice a slowdown. As your internet also seems to be slow I'd use a speed checker such as ookla to check your internet speed. https://www.speedtest.net/

I'm guessing that you are using the Registry Cleaner tool in CCleaner. If so then stop using it, it's deleting the registry links between photoshop and you favourite fonts. You should not use any Registry Cleaner with Windows 10 anyway. (Unless it's to try and fix an already faulty computer). Here is Microsofts stance on using Registry cleaners: https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities Here is CCleaners advice: https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804

Malwarebytes Free will not interfere with an install. And there is nothing in there to disable. Malwarebytes Free does not run in real time to protect you, it is an 'on-demand' file scanner only. You need the paid for Malwarebytes if you want it to give malware protection in real time. If you have no other AV then Windows Defender should turn itself on to protect you. Your situation is a puzzle, especially as it's so long running. It does seem as if it may well be machine specific. You say you install CCleaner for others, any problems there? Another suggestion you've probably already tried; have you tried right clicking on CCsetup576.exe and selecting 'Run as Administrator'? And one more; again right click CCsetup576.exe, select Properties>Compatibility and check that you are not trying to run it in compatibility mode for an older Windows version. One other thing I'm wondering, that screen looks to be in a high resolution, does changing the resolution to standard make any different to the installer blank page?

The first thing I'd try, if you haven't already, is: Uninstall CCeaner. Restart (not shutdown/reboot) your computer. Try installing CCleaner again. The restart is important there. Note: Uninstalling will cause you to lose your CCleaner settings and you'll have to reset them after reinstalling. If you tell CCleaner to 'Save all settings to INI file' (Options>Advanced) you can make a copy of the ccleaner.ini from the CCleaner directory before uninstalling and paste it back after reinstalling. If that still doesn't work then many install problems are due to an AntiVirus programme interfering and blocking the install. Yours seems to be being blocked after the setup and when it comes to actually install the files, which is indicative of AV blocking. Which AV are you using? and if it's not Windows Defender then what version is it at? Try disabling your AV before installing CCleaner. (or boot Windows into Safe Mode so the AV is not running and try installing CCleaner there).

Are you installing to a non-standard location? If so do you have full access rights to that location? What happens if you just do the standard install without going into the customise options?

CCleaner can find duplicate files, but only you can decide which ones to keep or not. Only delete duplicates of your own files. Do not delete any duplicates of system files. (Unless you are entirely sure that they are not needed). Duplicates of system files are often needed for your computer to work properly. CCleaner puede encontrar archivos duplicados, pero solo usted puede decidir cuáles conservar o no. Elimine únicamente los duplicados de sus propios archivos. No elimine ningún duplicado de los archivos del sistema. (A menos que esté completamente seguro de que no son necesarios). A menudo se necesitan duplicados de archivos del sistema para que su computadora funcione correctamente

Thanks @Nergal I'd just posted a cut/paste about the system tray icon without checking, I've now removed references to Windows options.

The time remaining on the old licence should be automatically be added to the new one, but it may take a few days for that to show. But there are a few reasons why this might not happen, if you bought a new/different licence key, if you used a different email address, or if there were more than 90 days on the old licence. In which case email support to get the licences merged so that the new one starts when the old on ends. https://support.piriform.com/hc/en-us/articles/360039530092-Will-I-lose-any-time-on-my-subscription-if-I-take-an-offer-to-renew-early-

'0x6: The handle is invalid' is a Windows error code, something is stopping Windows from fetching/applying the update. It is more prone to happen following a Windows update, and is occasionally seen when updating CCleaner (or any other app). Try one (or both) of the two suggestions given here: https://community.ccleaner.com/topic/58573-0x6-the-handle-is-invalid/?tab=comments#comment-321089