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CCleaner Help Requests

Need help installing or using CCleaner on your PC? Be sure to check the the CCleaner support website. If you need information on your paid CCleaner licences, expiry dates, registration information and download links you can get that directly from the CCleaner licence lookup. Can't find the answer in the FAQ files? Maybe it has already been asked and answered here - or start your own thread.
IMPORTANT: You may experience problems running CCleaner if your AV definitions are out of date. If your CCleaner has stopped working and you are using an old version of Trend Micro antivirus protection, you will need to update your Trend Micro from here https://esupport.trendmicro.com/en-us/home/index.aspx.

1,719 topics in this forum

  1. Old Chrome bookmarks etc. returning after free space wipe.

    By Wookborm,
    • 3 replies
    • 358 views

  2. 5.60 Update Problem

    By cekt,
    • 5 replies
    • 1.3k views

  3. Always Stuck at 43%

    By MattInLA,
    • 2 replies
    • 593 views

  4. All pdf files have the CCleaner icon after cleaning

    By atikovi,
    • 3 replies
    • 1.6k views

  5. Updater finds 8 out of 208 Apps only!?

    By tamaleus,
    • 3 replies
    • 530 views

  6. Last 2 versions of Free version won't install (Windows 10)

    By onebrow,
    • 4 replies
    • 2.7k views

  7. upgrades doesn't work

    By leone guaragna,
    • 1 reply
    • 360 views

  8. saving passwords

    By 32george,
    • 1 reply
    • 786 views

  9. Cannot stop Monitoring

    By Casey4444,
    • 1 reply
    • 919 views

  10. Retaining User IDs after cleaning

    By Tanga,
    • 3 replies
    • 1.2k views

  11. Recycle Bin Files - Cleaning Complete Advanced Report

    By pserpas,
    • 2 replies
    • 1.3k views

  12. ccleaner deletes info i dont want deleted.

    By ucked again,
    • 4 replies
    • 1.1k views

  13. CC Cleaner is now skipping Int. Expl.

    By Bethy54,
    • 0 replies
    • 373 views

  14. automatic or ask cleaning not work to microsoft Edge browser

    By user20182019,
    • 3 replies
    • 770 views

  15. I can't uninstall CCleaner

    By Ruslan,
    • 1 reply
    • 2k views

  16. routine clean

    By daniel landa,
    • 1 reply
    • 826 views

  17. CCleaner update problem

    By tigerbill88,
    • 1 reply
    • 682 views

  18. duplicate finder

    By coldrunning2002,
    • 2 replies
    • 428 views

  19. Long time

    By johnp57,
    • 3 replies
    • 857 views

  20. Browser Smart Cleaning options

    By Darkbluesky,
    • 6 replies
    • 2.6k views

  21. Installer stalls out at 81%

    By 13IlGal,
    • 2 replies
    • 710 views

  22. Failed to make connection (26)

    By Jamin4u,
    • 2 replies
    • 1.4k views

  23. Wipe left large file I can't delete

    By dlampkin,
    • 0 replies
    • 456 views

  24. CCleaner Backup CD

    By rtl34,
    • 4 replies
    • 1.6k views

  25. Does IE "Temp Internet Files" remove ALL temp Internet files

    By David12846,
    • 3 replies
    • 622 views
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