Jump to content

Installer stalls out at 81%


13IlGal

Recommended Posts

Hi, all. Brand new Windows 10 machine. Had CCleaner for years on my old machine. Trying to get this installed on new Dell. The .exe file downloads and when I launch it (double-click) I get a status window that rolls up to 81% complete. The window then closes and .... nothing. I've disabled my AV, tried to redownload (direct from ccleaner.com), and done a reboot. No joy. Any advice?

Link to comment
Share on other sites

  • Moderators

Does the same thing happen if you download and install the Slim Build from here? (last in list on page)

https://www.ccleaner.com/ccleaner/builds

Also do a quick check that ccleaner isn't running in Taskmanager.

 

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.