nukecad

I'm not sure why you would be trying to use the CCleaner Browser to uninstall apps? Use CCleaner itself - Tools>Uninstall. (Or use Windows - Settings>Apps )

This PDF opening happens when during the install of CCleaner browser you tell it to associate PDF's (and other filetypes) to open/read by default in CCleaner browser. It's one of the options during the install. If you then uninstall the browser then obviously you can no longer use it to open/read files. Windows doesn't know what you then want to open those files with and so has to ask you. Reassociating the files to open with something else cures the problem. The link that John gave you is fine, but a bit long winded, see this for a quick way to reassociate PDF (and other files) to open with a particular app:

Of course in this case the corrupted bin is E:\$Recycle.bin and not C:\$Recycle.bin - so you should modify that command line accordingly to reset the bin on E:.

Moved to CCleaner for Mac.

If you renew early then the time remaining on the existing subscription is automatically added to the new one, but it can take a while for the updated information to show in CCleaner itself, and in the user subscription/licence manager. (It's usually fairly quick though, hours not days). Although in light of the early renewal I would follow Nergal's advice and contact support who can see all your licence and subscription details. This is an open user forum and so for security we can't see or deal with details of licences here.

@Mathew Firstly to note that this thread is over a year old, both Firefox and CCleaner have changed quite a bit since then. (The main concern on the original thread was with bookmarks which shouldn't be cleared, and you say they are not being cleared so that's as it should be). I'm guessing (I'm almost certain) that you are using Health Check. Health Check is meant to delete your browser history; it will delete the browser history for all your browsers every time that you run Health Check. If you don't want to delete browser history then you have to use Custom Clean instead and untick 'History' for each browser where you want to keep it. Custom Clean will then leave your browser history alone, unless you tick it again. (If you run Health Check it will still clear the browser histories though, the ticks/unticks only apply to Custom Clean). You can set Custom Clean to be your default option by changing Options>Settings>CCleaner Home Screen. See here for a bit more informationon the difference between Health Check and Custom Clean when it comes to cleaning browser history: https://community.ccleaner.com/topic/61168-firefox-history-sometimes-disappears-in-health-check/?tab=comments#comment-331797

If you renew early, and there are less than 90 days left on the old license, the remaining time is automatically added to the new license, but it may take a while to show in CCleaner itself. or in the subscription manager. We are told that it usually takes around 15 hours, but can be up to a week sometimes two. However in your case it looks like you did have more than 90 days remaining on the old licence. If there were more than 90 days left on the old license, you must contact support to get the additional time added manually.

@marcobras Si vous renouvelez tôt, mais qu'il reste moins de 90 jours sur l'ancienne licence, le temps restant est automatiquement ajouté à la nouvelle licence, mais cela peut prendre un certain temps à s'afficher dans CCleaner lui-même. On nous dit que cela prend généralement environ 15 heures, mais peut aller jusqu'à une semaine. S'il restait plus de 90 jours sur l'ancienne licence, vous devez contacter le support pour obtenir le temps supplémentaire ajouté manuellement.

I'm not sure what you are meaning by 'the end of your comment'? If you mean the screenshots of Health Check skipping messages for an open browser then that applies to Health Check in both Free and Pro versions; it makes no difference which you have. Leave your browser open and try running Health Check to see them for yourself. But in general you have got the way that Health Check and Custom Clean are different. Health Check does what it does and can't be changed. Custom Clean is the thing to use when you want to change things and have more control.

Moved to CCleaner for Mac forum.

TBH my Samasung (from 2013) is older than that and is nowhere near that full. It does slow down now and again and I clear out the applications caches myself, then power off and power on to restart it. Some newer apps won't install and I've also had apps that stopped working, because my Android version is now too old for the app updates. But I guess we use or phones in different ways. Besides calls/texts I mostly use it for browsing, with Firefox. I don't use social media apps, and I always use the Task Manager to fully close any apps after use. A factory reset would put your phone back to how it was when it left the factory and so remove all those apps you (or your phones provider) have added, freeing up space in the RAM. Take the SD card out before factory resetting, after saving any photos etc. to it first because they will go from the internal memory as well. After a factory reset you'd have to reinstall the apps you realy want - if the latest versions will still install on old Android. Of course if you put all the same apps back then your space problems are likely to come back again. So as they suggested, it's a good excuse to get yourself a shiny new phone with up to date Android. I'd also suggest that you get the most RAM and internal storage that you can afford. I could probably do with a new phone too, but as long as it's working fine for what I want then it's difficult to justify the cost.

No, it's not a bug. It is the way that the two different cleaning methods are supposed to work. If they worked the same way then there would only need to be the one. Health Check uses it's own Cleaning Rules which you cannot change, it is meant as a quick option for those who don't want to be bothered with changing settings. You can tell Health Check not to clean something in particular, (by clicking on a section and unticking what it has found to clean), but have to do that every time you use it. Health Check does not save any settings, it always uses it's own rules. Custom Clean gives you more control of what get cleaned or not by ticking and unticking the categories. (And even more control by making Includes and Excludes and/or by adding the user add-on 'winapp2.ini' to give extra cleaning categories). Custom Clean remembers what you have ticked/unticked. Those ticks/unticks only apply to Custom Clean. So if you don't want your browser history cleared then you have to use Custom Clean and not Health Check. (or manualy deselect it after each and every Health Check scan). I'm not sure why you say that Health Check is sometimes not removing the browser history, it should clear it every time that you run Health Check. Unless the browser is open, in which case you should get an option to close the browser, or 'skip' cleaning it by unticking the blue tickbox.

See the following guide: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional Error 12029 is a Windows error that can have a few different causes, but it is usually a server connection error, you may want to check that your firewall (antivirus) is not blocking the connection to the licencing server. If you are still having issues then please contact support by email at support@ccleaner.com

That could explain it. I think that you need to talk to your university IT department about scheduled tasks, or as you say do your cleaning manually. However if it's just browser history that you are wanting to clean then CCleaner's Smart Cleaning will do that automatically for you when the browser is closed without any scheduling being needed. There are various options for how Smart Ceaning will clean a browser on closing, you can set them differently for each browser: Note that as it says there Smart Cleaning uses the Custom Clean settings, whatever you have set for a particular browser in Custom Clean is what will be cleaned for that browser. PS. If/when you enable Smart Cleaning it will put a CCleaner icon in your System Tray near the clock, that icon will flash when you close a browser as it cleans the files, but it may be so quick that you don't notice the flashing.

I just tested this and mine will let me set a start date in the past without any problem, in fact I used the exact same settings as jflatto. However 2 things I do note - mine is 24 hour format not AM/PM, and mine has inserted zero's before the day and month not spaces. Which is most likely our different Windows setting and brings the next point: @jflatto I notice from your screenshot that you have Win 10 Enterprise edition. We have in the past seen some odd errors with users running CCleaner home version on Windows 10 Enterprise edition. Enterprise edition is for medium/large businesses/organisations. It is supposedly only available through Microsoft's Volume Licensing Programme and not normally available for individuals. (You can buy an Enterprise license as an individual, but it's costly and Pro would be a better option because the extras with enterprise would be of no use to an individual). Is this a works computer? Can you schedule any other tasks in Windows Task Sceduler? It may be that your user profile on Enterprise is not allowed to schedule tasks, that would be so the company IT department has control of them. CCleaner home version would not have a specific error message for that, so may be showing the nearest that it has.

Some Windows files will always come back straight after cleaning, but they will now be empty with all the junk removed from inside them. CCleaner doesn't know if they are empty or not, so finds them to clean again. (You don't have to do a restart, the files come back anyway). You could also be seeing files that are 'synced' by your Chrome, so will come back from the cloud if/when you delete them from your computer. For more details of why this happens and what you can do to prevent (some of) it, see this: (Click the title in bold). See in particular "Files and 'Trackers' that re-appear straight after cleaning"

You can use Tools>Software Updater instead, it does the same job and gives more information and control of what you update or not than the one in Health Check. Personally I would not touch any Driver Updater with a bargepole, not even CCleaners. But that's my preference, others seem to like it, although some have had issues with it. You might want to take a look at the Driver Updater sub-forum: https://community.ccleaner.com/forum/46-driver-updater/

@F H You need to have wildcard characters at the end of the searchpath you specify, eg. C:\Users\Name\Documents\*.* for all files or C:\Users\Name\Documents\*.txt for just txt documents, and so on. If you look at both screenshots above you will see that 'System Files' is ticked under 'Ignore'. That is the default setting and so unless a user unticks it System Files will be ignored. (Advanced users may want to see the system files in special cases, an advanced user is unlikely to delete anything by mistake). Duplicate Finder only finds duplicates, it doesn't delete anything unless you specifically select something that has been found and then tell it to delete it. The rule is the same with any file, if you don't know exactly what it is then you should leave it alone.

For a drive specified 'All files' as you have there (D:\*.*) then it will search subfolders of that drive. If you had specified a filetype (D:\*.txt) you then have the option to search subfolders or not. I note that you have 'Content' selected for the matching - that can take a long time depending on what type of files you are searching, and how big they are. (Which is why there is an 'ignore files size over' option). TBH though it may just be something specific to the filesystem the SD card is formated to? I don't know about #3 without seeing the path(s) specified, in particular the wildcard characters. Quite often when a duplicate search concludes immediately it's because the wildcards are not quite correctly specified. Again though if that is with the SD then it may be related to the cards filesystem? Anybody else have any ideas?

You could simply set it to clean the browser(s) on closing without giving the notification, you can set different options for each browser. Unless you want to see them of course.

The quickest way for us to see what may be going on for you is if you can post a screenshot of your Duplicate Finder settings similar to this one:

Fire off an email explaining your problem to: support@ccleaner.com You should get a confirmation by return email, which will suggest a few things (that probably won't help in this case), and then a support person will email you shortly to help out. They are usually pretty quick to get back to you, within an hour seems to be usual.

It's because you have upgraded to CCleaner Pro rather than the Free version, you can stop it happening. There are a couple of things that you can do- I assume that you are using Health Check which includes an automatic check for updates to software installed on your machine. With the Free version that will only check, but now that you have Pro it will actually try to update them. (Unless you stop it, see below). That's one of the extra features of Pro. Use Custom Clean instead which just does cleaning, and won't try to update your apps. To set Custom Clean as your default go to Options>Settings and change the CCleaner Home Screen. PS. You can stop Health Check updating your software by doing the following each and every time you use it: After the checking stage click on 'Security', untick everything there, go back to overview, continue with 'Make it better'. But you have to do that everytime and that would be a PITA, forget to untick them just once and Health Check would try to update them. It's much easier to use Custom Clean instead which won't even try to update anything. PPS. "CCleaner Update" is for updating CCleaner itself, it's not for updating other apps, you may want to let it back through your firewall.

Is this on a PC, a Mac, or an Android device?

Are you trying to find the same 'tunes' saved in different formats? Files of different formats would not be duplicates as far as a computer is concened, they will contain different data (even if the 'tune' is the same when played). The names will be different, because the file extensions are different. The filesize with different formats would not be the same. (A Flac is typically six times larger than a MP3 of the same tune). The modified dates will be different, if only by minutes. The contents will be different, because they are different formats. However if you are just wanting to search for duplicate Flac's and duplicate MP3's at the same time then you set up different paths to include in the search and tick both. It will then search for duplicate Flac's, and for duplicate MP3's, but it won't match one type to the other. (Except possibly on filesize only, which would just be a coincidence if you did find a match between Flac/MP3 formats). eg. This will search for duplicate 'doc' files and duplicate 'txt' files on the users desktop, but it wouldn't consider 'ABC.doc' to be a duplicate of 'ABC.txt'. Even if they actually contained the same text they have different names, will be different sizes, have different dates, and the contents will be different because the doc will contain more formatting data. If you could explain more just what it is that you are trying to do then someone may have a suggestion.