Karrie

Yes, I do tend to use my phone a lot for many different things. I practically manage my life through there as well as perform creative work and communicate with friends & family around the world; stay up to date with what's going on in the world, etc etc, so I yeah I do need a strong operating system. I had decided not to get a new phone for a while as the shiny ads don't attract me - as long as my phone is functional and serves me for the purpose I need, I'm fine with it. However that is no longer the case with my S7 and they're purposely made that way - you can't use them for more than a number of years because of said updates. That is if you use your phone intensely like I do. So yeah, I will have to research and find the best new option at the moment. Hi, thank you for trying to assist me with my issue. I knew I don't have this amount of files as my phone states I do, so I took my phone to a tech specialist store for them to have a look. In their opinion my phone's internal system is just messed up because the device itself is already nearly 5 years old and the apps have been updating for so long they've messed up the phone's internal system. A factory reset is an option, but in their opinion I would reach the same state very quickly just because the device is very outdated already. So the best option is to just buy a newer phone. And no, they didn't suggest I buy it from them...

Hi, thank you for trying to assist me with my issue. I knew I don't have this amount of files as my phone states I do, so I took my phone to a tech specialist store for them to have a look. In their opinion my phone's internal system is just messed up because the device itself is already nearly 5 years old and the apps have been updating for so long they've messed up the phone's internal system. A factory reset is an option, but in their opinion I would reach the same state very quickly just because the device is very outdated already. So the best option is to just buy a newer phone. And no, they didn't suggest I buy it from them...

Hi. This makes no sense whatsoever. My phone clearly shows this is an internal storage problem, not a RAM problem. Please see my next screenshots in the links below, as there seems to be a limit of the size of attachments that I can add on here. Screenshot 3 Screenshot 4 Screenshot 5 Screenshot 6 Screenshot 7 Screenshot 8

Ok, thank you. The explanation helps me understand why this happens, however it still doesn't solve my problem. What is the purpose of the phone's storage space being 'full' of empty containers? My phone shows me the 'storage full' warning all the time now and no I don't know how to clear it up anymore. I don't have many files - (less than 2 GB in total), as I've moved them all to my SD card. I've moved as many apps as possible to the SD card as well, but they make less and less of them possible to be moved anymore. Most of my storage is used up by system files and apps. I've been deleting apps, but I've reached the most necessary ones that I actually use and need. And yes, they are quite large - Facebook, Firefox, OneNote, etc. But I mean what's the point of having a smart phone if I can't use the apps I need, because 'they take up too much storage'?? I've had this phone for 4 years and I'm pretty sure in the past I've had even more apps on it and the storage was not a problem. Now, I've been narrowing down the amount of apps because I keep getting the 'storage full' warning every day, yet I can never seem to resolve the issue. What are the system files anyway? Why do they take up so much storage? You can tell I'm obviously very frustrated, as doing a CCleaner clean up has become part of my daily routine now - even doing it numerous times a day sometimes and it's still not enough. Manually clearing up cache and deleting the thumbnails file also doesn't help because the storage is still the same. It feels as though something is constantly filling up my storage even when I hardly use the phone! I'm getting so fed up with this. You shouldn't have to deal with such stuff when simply having a smart phone!

Can somebody please explain this? It tells me I've cleaned 3GB+ of space, yet after the clean I still have less than 1 GB space on my phone..???!!