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nukecad

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Everything posted by nukecad

  1. That could explain it. I think that you need to talk to your university IT department about scheduled tasks, or as you say do your cleaning manually. However if it's just browser history that you are wanting to clean then CCleaner's Smart Cleaning will do that automatically for you when the browser is closed without any scheduling being needed. There are various options for how Smart Ceaning will clean a browser on closing, you can set them differently for each browser: Note that as it says there Smart Cleaning uses the Custom Clean settings, whatever you have set for a particular browser in Custom Clean is what will be cleaned for that browser. PS. If/when you enable Smart Cleaning it will put a CCleaner icon in your System Tray near the clock, that icon will flash when you close a browser as it cleans the files, but it may be so quick that you don't notice the flashing.
  2. I just tested this and mine will let me set a start date in the past without any problem, in fact I used the exact same settings as jflatto. However 2 things I do note - mine is 24 hour format not AM/PM, and mine has inserted zero's before the day and month not spaces. Which is most likely our different Windows setting and brings the next point: @jflatto I notice from your screenshot that you have Win 10 Enterprise edition. We have in the past seen some odd errors with users running CCleaner home version on Windows 10 Enterprise edition. Enterprise edition is for medium/large businesses/organisations. It is supposedly only available through Microsoft's Volume Licensing Programme and not normally available for individuals. (You can buy an Enterprise license as an individual, but it's costly and Pro would be a better option because the extras with enterprise would be of no use to an individual). Is this a works computer? Can you schedule any other tasks in Windows Task Sceduler? It may be that your user profile on Enterprise is not allowed to schedule tasks, that would be so the company IT department has control of them. CCleaner home version would not have a specific error message for that, so may be showing the nearest that it has.
  3. Some Windows files will always come back straight after cleaning, but they will now be empty with all the junk removed from inside them. CCleaner doesn't know if they are empty or not, so finds them to clean again. (You don't have to do a restart, the files come back anyway). You could also be seeing files that are 'synced' by your Chrome, so will come back from the cloud if/when you delete them from your computer. For more details of why this happens and what you can do to prevent (some of) it, see this: (Click the title in bold). See in particular "Files and 'Trackers' that re-appear straight after cleaning"
  4. You can use Tools>Software Updater instead, it does the same job and gives more information and control of what you update or not than the one in Health Check. Personally I would not touch any Driver Updater with a bargepole, not even CCleaners. But that's my preference, others seem to like it, although some have had issues with it. You might want to take a look at the Driver Updater sub-forum: https://community.ccleaner.com/forum/46-driver-updater/
  5. @F H You need to have wildcard characters at the end of the searchpath you specify, eg. C:\Users\Name\Documents\*.* for all files or C:\Users\Name\Documents\*.txt for just txt documents, and so on. If you look at both screenshots above you will see that 'System Files' is ticked under 'Ignore'. That is the default setting and so unless a user unticks it System Files will be ignored. (Advanced users may want to see the system files in special cases, an advanced user is unlikely to delete anything by mistake). Duplicate Finder only finds duplicates, it doesn't delete anything unless you specifically select something that has been found and then tell it to delete it. The rule is the same with any file, if you don't know exactly what it is then you should leave it alone.
  6. For a drive specified 'All files' as you have there (D:\*.*) then it will search subfolders of that drive. If you had specified a filetype (D:\*.txt) you then have the option to search subfolders or not. I note that you have 'Content' selected for the matching - that can take a long time depending on what type of files you are searching, and how big they are. (Which is why there is an 'ignore files size over' option). TBH though it may just be something specific to the filesystem the SD card is formated to? I don't know about #3 without seeing the path(s) specified, in particular the wildcard characters. Quite often when a duplicate search concludes immediately it's because the wildcards are not quite correctly specified. Again though if that is with the SD then it may be related to the cards filesystem? Anybody else have any ideas?
  7. You could simply set it to clean the browser(s) on closing without giving the notification, you can set different options for each browser. Unless you want to see them of course.
  8. The quickest way for us to see what may be going on for you is if you can post a screenshot of your Duplicate Finder settings similar to this one:
  9. Fire off an email explaining your problem to: support@ccleaner.com You should get a confirmation by return email, which will suggest a few things (that probably won't help in this case), and then a support person will email you shortly to help out. They are usually pretty quick to get back to you, within an hour seems to be usual.
  10. It's because you have upgraded to CCleaner Pro rather than the Free version, you can stop it happening. There are a couple of things that you can do- I assume that you are using Health Check which includes an automatic check for updates to software installed on your machine. With the Free version that will only check, but now that you have Pro it will actually try to update them. (Unless you stop it, see below). That's one of the extra features of Pro. Use Custom Clean instead which just does cleaning, and won't try to update your apps. To set Custom Clean as your default go to Options>Settings and change the CCleaner Home Screen. PS. You can stop Health Check updating your software by doing the following each and every time you use it: After the checking stage click on 'Security', untick everything there, go back to overview, continue with 'Make it better'. But you have to do that everytime and that would be a PITA, forget to untick them just once and Health Check would try to update them. It's much easier to use Custom Clean instead which won't even try to update anything. PPS. "CCleaner Update" is for updating CCleaner itself, it's not for updating other apps, you may want to let it back through your firewall.
  11. Is this on a PC, a Mac, or an Android device?
  12. Are you trying to find the same 'tunes' saved in different formats? Files of different formats would not be duplicates as far as a computer is concened, they will contain different data (even if the 'tune' is the same when played). The names will be different, because the file extensions are different. The filesize with different formats would not be the same. (A Flac is typically six times larger than a MP3 of the same tune). The modified dates will be different, if only by minutes. The contents will be different, because they are different formats. However if you are just wanting to search for duplicate Flac's and duplicate MP3's at the same time then you set up different paths to include in the search and tick both. It will then search for duplicate Flac's, and for duplicate MP3's, but it won't match one type to the other. (Except possibly on filesize only, which would just be a coincidence if you did find a match between Flac/MP3 formats). eg. This will search for duplicate 'doc' files and duplicate 'txt' files on the users desktop, but it wouldn't consider 'ABC.doc' to be a duplicate of 'ABC.txt'. Even if they actually contained the same text they have different names, will be different sizes, have different dates, and the contents will be different because the doc will contain more formatting data. If you could explain more just what it is that you are trying to do then someone may have a suggestion.
  13. You will get a confirmation that your request has been recieved, and then support will contact you when your request gets to the top of the queue. (It is best if you send your request from the same email that you used to purchase CCleaner). They usually get back to you fairly quickly. I see that you posted this 15 hours ago, have you had a reply from support yet?
  14. I also could not see any 'Chat' button on that webpage. So I did some testing and found that it was my Adblockers that were hiding the chat button. I use both Adblock and Malwarebytes Browser Guard, and had to pause both for the button to become visible. Once I had paused both of them for that webpage then the chat button came up in the bottom left. EDIT: I have now narrowed it down further and for me it is the Ads/Trackers component of Malwarebytes Browser Guard that is preventing the Chat button from being shown on that webpage. Once Ads/Trackers is turned off for that website in MBG then the button shows as it should.
  15. I believe that the community add-on 'Winapp2.ini' already clears Nvidia files, including logfiles, so you may want to give that a try. More about Winapp2.ini can be found on this forum thread:
  16. As the (original) idea of CCleaner is to remove junkfiles, including logfiles, from your machine then having it create more logs itself would seem to be defeating the object. (I'm sure I've seen posts by the staff themselves making that point in the past). Having said that: recently we have seen a proliferation of CCleaner being able to create more logs itself, especially since the Driver Updater was introduced.
  17. The same advice as above; It may take a day or two to show as deactivated. If it doesn't show as deactivated after a few days then send an email to support.
  18. OK, that's fairy simple to do it how you want. It is the 'Session' information for the browser that keeps you logged into websites, if you clear the 'Session' you get logged out of everything (and any open tabs get closed). You can avoid CCleaner clearing the Session information by only using Custom Clean and simply unticking 'Session' for the Browser(s) where you want to stay logged in. Once unticked then Custom Clean will leave the session information alone. (Unless/until you tick it again). Note that Health Check does not respect those ticks/unticks in Custom Clean, they are only for use by Custom Clean. Health Check is meant as simple option and so always uses its own cleaning rules which you can't change. (You can control them a bit but have to do it each time you use Health Check). So even with 'Session' unticked in Custom Clean if you do happen to run Health Check that will still clear the Session information.
  19. A few questions: Are you using Health Check or Custom Clean? Which browser? And is it actually deleting the saved passwords - or just logging you out so that you need to login again? (It usally also helps if you say what Windows version/build you have an which antivirus you are using).
  20. Should have gone to Specsavers. Disclaimer - Other high street opticians are available - if not closed due to the plague, driver shortages, gas/CO2 shortages, or all their staff going back to Europe because of Brexit.
  21. I can't read that screenshot, it isn't clear - and the OP doesn't say which entry is being talked about. However I believe that you are both talking about the Toast Notifer "SpeechRuntime". This is known about, and it is not a bug it's just the way that Windows 10 works. See this:
  22. You can whitlist websites that you do not want to be affected by Kamo. See the online documentation: https://support.piriform.com/hc/en-us/articles/360045558192-How-can-I-ensure-that-Kamo-does-not-clear-cookies-from-a-particular-website- Ghostery and Kamo work in different ways. As I understand it Ghostery blocks the trackers, but Kamo doesnt block them and instead feeds them false information. So with Ghostery a tracker can know it's being blocked because it isn't collecting anything, (so may try to collect things a different way), with Kamo it still get something but what it gets is false. Ghostery also blocks ads, as does Adblock - Kamo is not an adblocker. https://support.piriform.com/hc/en-us/articles/360045559792-Does-Kamo-block-ads-
  23. Interesting, I thought that CCleaner called the Windows uninstaller - but EP211 said Kamo wasn't showing in Windows Settings>Apps to uninstall. Kamo has it's own uninstaller in the setup exe - is that just calling the Windows uninstaller? (The more we know about these things the better we can help others).
  24. nukecad

    Windows 11 ?

    https://www.bleepingcomputer.com/news/microsoft/microsoft-pc-health-check-adds-detailed-windows-11-compatibility-info/ The tool: https://aka.ms/GetPCHealthCheckApp
  25. The Windows Media Creation Tool formats the USB drive to a partition of about 32GB for a 64-bit installation. - It does warn you that all files on the drive will be deleted and advises you to make a backup of any files on the drive before continuing. Because it's a reformat then that deletion will include the original Windows Master File Table, which is what Recuva normally uses to recover deleted files. The new MFT will only show what is on the newly formatted (approx. 32GB) partition. However you should (may?) be able to find the deleted files on the rest of the drive with a 'Deep Scan' in Wizard mode. https://www.ccleaner.com/docs/recuva/using-recuva/wizard-mode/the-deep-scan-option In particular read the 3 notes there, - you will still have to do some work to rename any files that are recovered. Obviously you need to recover to a different drive to avoid overwriting the data that you are trying to recover. I'm sure that in future you will be making regular backups of your important files, regardless of mistakes a drive could get corrupted or fail at anytime and trying to recover from a broken drive is (almost) impossible.
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