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Everything posted by nukecad

  1. Yesterday I was tethering through my phone because the broadband was playing up again. (Rural living for you). I noticed that although the tethering was OK the phone was not charging from the laptop as it usually does, in fact it gave me a low battery warning after an hour or so. I plugged in my vape pen with a different lead and that wasn't charging either. (And yes the laptop was plugged into the mains). It was an odd one, data transfer through the port was fine, but not power. I thought I would investigate today why the USB port didn't seem to be putting out any power. However when I booted up I noticed that Microsoft was downloading a ton of data in the background via the 'Background Intelligent Transfer Service'. I've no clue exactly what it was downloading, I may look for updated OS files later. But when I then came to test the USB port it was putting out power and now the connected phone charges as usual, as does the vape pen. Had patch Tuesday Updates 'broken' the USB drivers/ports (again) and MS quickly patched it without telling anyone? I recall they broke some USB ports last year as well so USB mice/keyboards stopped working for some. https://windowsreport.com/kb4103727-usb-bugs/
  2. You are not alone there. As this is a Piriform forum it is not acceptable to mention competing software. I will say that I took a good look at why I had CCleaner and wrote my own batch file to clear most of what I wanted. (Browser stuff mainly, it helps if you take a look at what files CC is cleaning). CC is still on my machine for some of it's other tools.
  3. Are you using the registry cleaner? Sometimes these annoying pop-us set a registry value to say 'don't show it again". (Sometimes it's a cookie). If you clear that entry (or cookie) it will pop up again. CC shouldn't clear it's own stuff but it would need one of the devs to check if this is happening by mistake.
  4. You don't pay tax for occasionally selling unwanted possessions. It's only if you are selling things regularly, for a profit, that tax becomes an issue. https://www.theregister.co.uk/2007/02/09/ebay_uk_traders_tax_guidance/
  5. It's a common issue (your post is the second today) and is caused by CCleaner still running in the background, as CCleaner64.exe is still running the upgrade can't replace it. Try the steps given here: https://forum.piriform.com/topic/53111-fail-to-install-ccleaner-pro-v5516939/?tab=comments#comment-302097
  6. It's a common issue and is caused by CCleaner still running in the background, as CCleaner64.exe is still running the upgrade can't replace it. Try the steps given here: https://forum.piriform.com/topic/53111-fail-to-install-ccleaner-pro-v5516939/?tab=comments#comment-302097
  7. Download the application to check if your particular battery is affected, the recall programme has been expanded so run the new checking application which you can find on this webpage: https://batteryprogram687.ext.hp.com/ Also take a look at the FAQ's there. If it is affected then there are contact phone numbers and email details on that webpage. If you have a non-user replaceble battery which is affected you should also update your BIOS to diable the internal battery until it can be replaced.
  8. I have no problem with Storage Sense itself, it's merely a newer version of Disk Clean-up that allows a scheduled automatic clean or a manual clean. The problem came when Microsoft added the Downloads folder to the cleaning and didn't realy tell anybody that they had. (They also added it to Disk Clean-up at the same time). Once you know about it then you can avoid it in Storage Sense. In 'Change how we free up space automatically' there is an option to never clear the Downloads folder, or only clear files that have been there for over so many days.
  9. Storage Sense will run a clean occasionally in the background if you have it turned on. I'm not sure though if the download folder is cleaned in 1803, I know that it is with 1809. You could try a 'Free up space now' and see if it includes the download folder. I now make sure to move anything I want to keep out of the Downloads folder, just in case Windows decides to clean it. PS. The fact that 3 different machines seem to be affected is interesting. I would possibly suspect a Windows update in that case, although I've not heard of the latest updates deleting files there was one last year that did if you had some folder redirects set.(If I remember it was the update to 1809).
  10. Defrag shouldn't affect any of that. It just moves things about. I'm wondering if the download folder is a clue here? Is this Windows 10? The fairly new Storage Sense feature in Win10 now cleans the contents of the download folder unless you tell it not to. It shouldn't run by default, but it's something to look at if you have Win10.
  11. If Timeline is set to syncronise then the data is saved on Microsofts' cloud servers, and no third party cleaner will be able to touch or clean it there. You can clear it locally, but sync will just put it back again. To clear it from the cloud servers you have to clear it within Timeline itself.
  12. I'm only guessing but it looks like something in the settings/options got screwed up. Uninstalling will have junked those settings (including any INI) and so you started from scratch with a new install. You should check the settings, what is ticked to clean etc. The new install will have reset everything to defaults again. In particular if you had any 'Cookies to keep', exclusions, or includes; these will need setting up again in the fresh install. And no, there is no ratings system here, and threads are usually left open even when the issue has been solved; someone else may want to add something later.
  13. Have you checked in Options > Advanced that 'Close programme after cleaning' is not ticked?
  14. It's already there, but semi-hidden behind a right click for safety. As Augeas says right cick the section heading, (or you can even right click the whole 'Windows' tab or 'Applications' tab), to get a check/uncheck all option. I don't particularly like 'select all' buttons - it's a lazy way to make mistakes in a hurry. Much better to think about each item and whether is should be checked or not. Act in haste, repent at leisure.
  15. That's correct, Office 2010 covers all version of Office from 2010 to 2015. The Office file/storage format changed with 2016, and so Office 2016 covers all versions since then.
  16. I see it as part of an attempt by the big players Microsoft, Google, et-al. to prevent (certain) 3rd party programmes from working properly. Leaving Edge 'suspended' rather than closing it means that 3rd party cleaners won't be able to clean it automatically. (I suspect Chrome will be next on the suspension rather than full closing). Of course if you have CC set to clean the browser on closing then it won't clean it on merely 'suspending'. Think of 'suspending' as being similar to minimising to the taskbar, but not showing an icon on the taskbar, you wouldn't want everything in the browser cleaning when you just minimised it. With a full run of the cleaner they could give a warning that the suspended browser needs to be closed. CCleaner already does this with running browsers - unless you have told it to 'Hide warning messages' or used 'Do not show this message again' in which case it will just Skip the cleaning without notification. It's not just cleaners, it's already being talked about that coming changes to Chrome will prevent most Ad-Blockers from working properly. (And Firefox is expected to follow suit, no doubt Edge will also). Wonder what they'll try to cripple next? I have a Firefox add-on that cleans cookies 'on the fly' - as you exit each webpage it cleans that pages' cookies, I can't see them liking that either.
  17. They have changed the name from 'Monitoring' to 'Smart Cleaning' a version or two ago. ('Monitoring' was thought to have negative connotations, but old articles on the web will still use that old name). Under Smart Cleaning untick 'Tell me when there are junk files to clean', or turn off the automatic browser cleaning altogether.
  18. They are just flagging up the bundled offer (Avast AV) in the standard installer - which is pre-ticked. Some AV's flag these bundles, especially if they are pre-ticked. But as you can see from the VT list most (68 of 71) don't, because they are not malware just potentially unwanted. You can use the standard installer being careful to untick the pre-ticked offer. Or use the 'Slim' installer which does not contain the offer, you can find it here: https://www.piriform.com/ccleaner/builds
  19. I had no problem downloading that .reg file and opening it with notepad. It contains just 3 registry keys. [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store] "C:\\Windows\\System32\\igfxTray.exe"=hex:53,41,43,50,01,00,00,00,00,00,00,\ 00,07,00,00,00,28,00,00,00,e8,ab,05,00,1f,43,06,00,01,00,00,00,00,00,00,00,\ 00,00,00,0a,73,22,00,00,67,07,7c,ba,c5,4c,d4,01,00,00,00,00,00,00,00,00,02,\ 00,00,00,28,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,00,8f,6b,a7,00,00,00,00,00,03,00,00,00,03,00,00,00 [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store] "C:\\Windows\\System32\\igfxHK.exe"=hex:53,41,43,50,01,00,00,00,00,00,00,00,\ 07,00,00,00,28,00,00,00,e8,c1,03,00,80,7b,04,00,01,00,00,00,00,00,00,00,00,\ 00,00,0a,73,22,00,00,67,07,7c,ba,c5,4c,d4,01,00,00,00,00,00,00,00,00,02,00,\ 00,00,28,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,0c,6c,a7,00,00,00,00,00,03,00,00,00,03,00,00,00 [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store] "C:\\Windows\\System32\\igfxEM.exe"=hex:53,41,43,50,01,00,00,00,00,00,00,00,\ 07,00,00,00,28,00,00,00,e8,11,08,00,cb,8b,08,00,01,00,00,00,00,00,00,00,00,\ 00,00,0a,73,22,00,00,67,07,7c,ba,c5,4c,d4,01,00,00,00,00,00,00,00,00,02,00,\ 00,00,28,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,a8,6c,a7,00,00,00,00,00,03,00,00,00,03,00,00,00 The key is related to the executed programmes list. The 3 entries are all related to Intel graphics. igfxtray.exe is a 'Graphics Accelerator Helper Module' for Intel and nVidia graphics cards. igfxHK.exe controls video-related hot keys as part of Intel's Common User Interface. igfxEM.exe is the executable of Intel's Common User Interface. They should be OK to ignore/exclude. But as Andavari said you are better off (safer) not using the reg cleaner at all with Windows 10 (unless you have a particular problem). It will not speed up your machine or save space, and has been know to cause problems and even brick machines altogether.
  20. You can still see the recent files in Excel so the list is still there. On the 'Windows' tab in CCleaner look under 'Windows Explorer' and untick 'Taskbar Jump Lists'. That's the setting that removes those 'recent' lists from the taskbar icons if it is ticked.
  21. Hmm, I can't realy comment on that. Like I say I only enable that advanced administrator account for special tasks and then disable it again. It may well be intended behaviour (by Microsoft) if the MS Admin account is enabled? If you disable that special admin account and then CC will run in the other accounts that would support that it's intended to be that way.
  22. It is not a bug in CCleaner. Certain programmes/applications will not run in the built in Administrator account, (including CCleaner). That is not a bug - it is by design for safety, Microsofts design to protect your Windows installation. You should not be using that special Administrator account in general use. It is an elevated Administrator account that is used for troubleshooting and 'special' admin tasks. (It has elevated privileges, and some checks like the UAC are disabled when running it) Because it has greater privleges and less checks then it can be a security risk to run it as a general use account, particularly if you are accessing the internet. Enable it, do the advanced troubleshooting, disable it. https://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ If you know what you are doing then you can change certain registry settings to let those 'blocked' apps run. Remember that by doing this you are overriding Microsoft design and safety protocols, so are at greater risk of breaking your machine. I won't give details of how to do that, if you can't find them yourself then you shouldn't be doing it.
  23. Fine that woud seem to rule out the syncing being your problem here. (But it's always something to bear in mind. When you put something in 'the cloud', on someone elses servers, you don't always have full control of it). That's the question, and it could only be answered by the developers. Obviously they may not want to give away just what it is set to find and clean or how it finds it, businesses don't tell their rival what they are doing. You could do an analyse with CC and look at the filelist of what it finds for Chrome to get a clue. But of course that would not tell you what it is not finding/cleaning. It looks like you have already dug deeper and done your own investigation of where this data is being saved, and found it. But it's not going to be easy to strip out unwanted data from that file and leave the rest. And if you did write a routine to do that then who's to say that Chrome won't change things again next month? It's one of the problems for third party apps that work with browser (or system) data. The current browsers (and even Windows itself) frequently (monthly updates) change how they work and what they store and where, the third party app developers then have to find out just what they have changed and react to it - if they even can. (By which time it may have changed again). It's one of the reasons that CC has simply dropped cleaning of certain things in the last year, eg. CC no longer cleans Windows Update Files. With the likes of Google and Microsoft it may be a deliberate attempt to make third party apps unusable, Google have well reported plans to cripple adblockers soon. (And Firefox are set to follow). https://www.ghacks.net/2019/01/22/chrome-extension-manifest-v3-could-end-ublock-origin-for-chrome/ PS. If sync is on and you clear browsing data from within the browser then it will be cleared from the sync server as well. But a 3rd part cleaner can never touch the server, only the browser.
  24. Avast have now issued a HotFix for both Avast and AVG products. (They have just temporarily disabled https scanning by default in those AV's for Firefox browser, so more of a work round than a fix). https://bugzilla.mozilla.org/show_bug.cgi?id=1523701#c20
  25. I believe that you may have touched on your problem yourself; the sync setting. CCleaner can only clear what is on your machine. CCleaner does clean Chrome history, see the screenshot in this post: However: When you have syncing enabled your settings, history, etc. will also get saved on Google's servers so that it can be synced. That's why 'Keep local data only...' pauses the syncing (ie. stops saving it on the Google server).. If you use syncing then when CCleaner, (or anything else including yourself), removes this synced data from your computer the syncing just puts it straight back again. You can delete it as many times as you like locally but the sync will keep putting it back until it is removed from the sync server. Obviously CCleaner does not have access to Google's sync servers to remove it, so that has to be done within Chrome if you are syncing.
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