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RBMunkin

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  1. I see no way of actually contacting the company so I'm posting it here. I just wanted to let you know that I am uninstalling Ccleaner because of your constant pop up windows asking me to upgrade! It's annoying as hell. My advice: STOP IT! I know I don't want to upgrade. I don't have to be asked constantly.
  2. I can tell when it's doing an update. It says so. This is not that. I powered it down and started it again and now Ccleaner doesn't get stuck! Thanks for all your help.
  3. I couldn't post yesterday. Apparently there is a limit to the number of posts in a given day and I reached the limit! I'm on a different computer writing this...I decided to restart the computer (why not a shutdown?). It's not restarting. Just says it is and to not turn off the computer. But what choice do I have if it isn't restarting? I guess I have to just hold down the power button to shut it down and then try restarting. Ugh. Something wrong with that computer
  4. Hi again, I did what you suggested. Disk Clean Up did not help. But unticking System Temp Files did! So the problem is definitely there. But like you said, this isn't really solving the issue. Not sure what to do from here except using CCleaner with that unticked. Thanks, Rick
  5. Hi nukecad, I'm using Custom Clean. Windows 10. CCleaner version 5.76.8269 (64 bit). Also, I thought I'd uninstall it and reinstall but it won't uninstall either! It also gets stuck. So two screenshots below. The first one where it is stuck while analyzing and the second one where the uninstall gets stuck. Thanks MUCH for your help. Rick
  6. I'm trying to use CCleaner on two computers. On my laptop, after I clicked analyze, it finished very quickly. But on my desktop, it goes very quickly to 45% and then stops there. It has the spinning icon to show that its working, but it's not. I tried 3-4 times and every time it stops at 45%. I left it for over an hour and it didn't budge past that. Any thoughts on why that would happen on one computer and what to do about it? Thanks.
  7. I'm curious why it defaults to cleaning some of the items but not all.
  8. Thank you. I will check out that link. I hope it has a section dedicated to explaining each of the boxes one can check or uncheck. I don't know what a lot of them are. Thanks.
  9. Hi, When trying to decide which boxes to check to have deleted, I don't know what a lot of them are. I'm not a computer techie. Does CCleaner have a list of them with brief descriptions? Also, why are programs like Windows Media Player and VLC Media Player checked by default? Does that mean those programs will be uninstalled...gone?! Thanks. RB
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