nukecad

As I say I'm not familiar with Mac but we haven't seen any similar report from other Big Sur users. PS. I like your typo in the first post above. (Big Slur). Are you sure that it was CCleaner that removed them? There have been reports elsewhere of photos going missing during the update to Big Sur. Have a look at these to see if you can recover them: https://www.cisdem.com/resource/lost-photos-after-macos-update.html https://www.fireebok.com/resource/three-ways-to-recover-lost-data-after-upgrading-macos-big-sur.html

I'm not familiar with MACs, but seeing as no one answered since you first asked on Friday: Where were the photos saved? If they were in a temporary directory, where the OS stores temporary files, then it's probably been cleaned out. If they were in the Photo Library then that could be another question.

There is no need to post the same question twice, I've merged then together so that any answers will be in the same place. (and it is the same question, even though one is Health Check and one is Custom Clean it will be the same files that you are seeing). When you have run a Custom Clean does it tell you the the browser files have been 'Skipped'? If so that's because the browser or some component of it is still open - CCleaner can not clear files that are open. Like this clean done when Firefox was open: If it's not showing 'Skipped' following a Custom Clean then what is it showing?, a screenshot might help. Things not seeming to be cleaned/removed can be a common missconception - some files will come back as soon as you have cleaned them. There various reasons why some files will come straight back, (with browser files it's usually syncing that does that), see this for a fuller explanation and how to stop some of that happening:

From what you say I assume that you already had all Smart Cleaning options turned off. (If not then turn them off). What you are seeing will be because the way that Automatic Updates work has changed so that CCleaner Free users can now get automatic updates. That puts an icon in your system tray, if you don't want to see it then you have to turn automatic updates off. Go to Options>Updates and untick 'Keep CCleaner updated Automatically'. The icon should then disappear.

Just for info while we are talking about RAM and Task Manager: Another memory 'oddity' in Task Manager that I've been asked about in the past is why the Committed memory total is, nearly always, higher that the actual RAM installed. That's because when Windows calculates the 'committed' memory some of it can be in RAM and some in the Pagefile. So Task Manager's 'Commited Memory' shows your RAM size plus your Pagefile size for the total memory available. It could even be higher if extra virtual memory (as well as the pagefile) has been allocated.

I think this notification issue may be because v5.75/ v5.76 are classed as 'Important Updates', and so are being notified in a different way from regular updates. Although the 'Important Update' notification facility has been available since 2018 this is the first time it has been used. Because it's an 'Important update', rather than just a regular product update, it can bypass your usual notification settings and show a notification anyway. You can read about the difference between 'Regular' updates and 'Important' updates in this article from 2018: (of course the screenshots there are out of date now). https://www.ccleaner.com/knowledge/introducing-new-and-improved-ccleaner-update-settings

Speccy only reports what Windows is telling it, and Windows doesn't always get it right. When it comes to RAM speed TM used to show the standard figure given by the manufacturer. If you overclocked the RAM then TM would still show that same base speed. It seems that Speccy is still reading that 'Base speed' variable from Windows, and so Speccy is still showing the standard speed for your RAM. As for the number of slots - I note that Task Manager is also showing that you have 2 slots used out of 4: "Izmantotie slots 2 no 4". So Windows thinks that you have 4 slots, and Speccy is simply reporting what Windows says.

As said above: PS. 'Win7UI.exe' is the Atheros Bluetooth System Tray icon and settings App, the registry entry is there just in case it is installed. The unused registry entry being there makes no difference to how your computer runs. If you remove it Windows will probably put it back later in an update. https://answers.microsoft.com/en-us/windows/forum/all/peculiar-finding-in-ccleaner/8fae2270-3050-48e3-92e0-00a79bf368cb

Updating to 5.76 would be the easiest way. Is there a particular reason why you are avoiding doing that?

Following Patch Tuesday I'm now on build 19042.746. I'd update Windows if it hasn't already and then see if CCleaner v5.76 will install for you. Download the 'Slim' installer "ccsetup576_slim.exe" from here and double click it to install: https://www.piriform.com/ccleaner/builds BTW. I assume that's a Local Group Policy and you are not running a business network? Business networks need a different edition of CCleaner: https://www.ccleaner.com/business/ccleaner-network-edition

As Nergal says these are not 'tracking' you as such, Health Check calls all browser/internet related temporary files 'trackers'. As you say that you are getting a lot at startup I suspect that you have browser syncing (and pre-loading?) turned on. Or possibly 'Live tiles' on the Start menu for news, weather, etc. For a fuller explanation, and to work out what they are and where they come from have a look at this post:

I think that we all agree that this shouldn't be happening with the portable.

Yes, CCupdate.exe is the emergency updater, and creates that task to check for emergency updates. (You can delete them). But it's not in the Portable version that I have downloaded here: It looks that what has happened is that by using the updater you have installed regular CCleaner onto your USB stick. I believe that is what the update would do; I think that as far as the updater is concerned you just have regular CCleaner Free installed at a non-standard location (the USB stick) and so it will install the new version there. There again, as far as I am aware Portable would always do that if you updated from within CCleaner Portable itself. It could be a bigger problem now if you left Automatic Updated ticked in the portable so that it did it itself rather than just prompting you. To avoid that happening in future ignore the update prompt and download the new Portable from the Builds page as you would previously have done. Make sure you turn off Automatic Updating in the new Portable version. @Dave CCleaner any comment about this?

Just for interest I did a Custom Clean analyze of Internet Explorer Temporary internet Files. (Of course I haven't been using IE or any app that I know uses IE storage locations). It found the following 8 entries to clean: Checking the individual files all 8 were put there by CCleaner itself. Usually with CCleaner Pro I only see 2 of them, if I bother to look: But on this occasion I had also just run the Portable Free version of CCleaner which is where the other 6 came from, because I hadn't bothered to turn off data sharing or automatic updates in the Portable. The files themselves contain information about the CC version number, settings configuration, whether its the Free or the Pro or a trial, etc. So everytime that you open CCleaner it is putting at least a couple of files in IE's temporary storage locations, (more if you've opted to share usage data, automatic updates, etc.), and then deleting them again when you actualy run CCleaner. Other apps do the same, but don't clean up after themselves like CCleaner does.

That is an unusual one, 0x6 is a Windows 'Invalid Handle' error. Which Windows version are you using? I suggest that as a first try you restart your computer, make sure that CCleaner is not running in the background (if it is then 'end task' in Task Manager), and then use the 'Slim' installer (3rd down in this link) to try installing v5.76 again: https://www.piriform.com/ccleaner/builds

They are specifically mentioned in the v5.76 release notes: https://www.ccleaner.com/knowledge/ccleaner-v5768269

You can't fully uninstall Edge/IE, they are integrated into Windows and Windows will not work properly without them. Even something as basic as the search on File Explorer uses Bing (via Edge) these days. As I said above may other apps use IE's storage space for temporary files, even though these are not generated by IE because they are in IEs temporary storage locations CCleaner sees them as belonging to IE, Other apps such as Skype, Windows Media Player, Live Tiles on the start menu, etc., etc.use Edge/IE storage locations when they need to store temporary files. It's just somewhere convienient to put them. Again you can see that by using Custom Clean to analyze Internet explorer- there will always be files in Internet Explorer Temporary Internet Files, files that haven't come from IE. (At least one of them comes from CCleaner itself everytime you open it). It's a bit chilly up here in Cumbria at the moment with snow on the fells but we're not supposed to be leaving the house anyway; and somebody shut all the pubs so we have to drink our beer alone.

If you had read the changelog you would see that CCleaner Free is now able to give you automatic updating. (That option only used to be available for Pro users who had paid for their CCleaner). To enable this CCleaner now runs a background task to check for updates every 12 hours, which is what you are seeing. If you don't want that then simply turn off the automatic update option. Go to - Options>Updates - and untick 'Keep Ccleaner updated automatically'. If you are having problems turning that off then give a shout.

As far as I am aware Brave browser deletes it's cookies by default. Which suggest that the cookies, and temporary files that Health Check is finding are from somewhere else and not from Brave browser. Smart Cleaner browser cleaning is only looking to clean the Brave browser if that is what you have ticked in browser cleaning, (which has already cleaned itself anyway). Only the browser you have just closed, not those cookies, etc from elsewhere that Health Check is finding after the browser has been closed/cleaned. The extra stuff that Health Check is then finding is probably from Edge or Internet Explorer temporary storage. You may say that you never use those browsers, but Windows itself uses their storage, as do many Microsoft applications, even if you never open those browsers. Again, what Health Check is finding is not related to Brave, it's other stuff. You could check that by not running Health Check and instead opening Custom Clean. Right click in turn on each entry under Edge and Internet Explorer and select analyze to see what is found. There are always 'Temporary internet files' and often 'Cookies' found for IE, and usually something in Edge/Edge Chrome as well.

Spammer indeed. (Check his IP) User banned and thread closed.

Smart Cleaning uses the options you have set for Custom Clean, which are different from the Health Check cleaning settings. TBH though I suspect that what you are seeing with Health Check is simply the files and cookies that are not related to your browser, as well as the files that always come back automatically after any cleaning. You can find an explanation of what those files are (and why it sometimes looks like you have cleaned them but they'll be back soon) here:

Good to hear you have got Firefox back on track. Registry cleaners can still be useful tools in the right circumstances, but they are a 'repair' tool to try and help fix errors, and so shouldn't be run as a regular thing. They need to be used carefully and are realy intended for advanced users. Whilst CCleaners Reg cleaner is one of the gentler ones it can, and does, still cause problems and break things if used unnecessarily, especially with Windows 10 which is always changing the registry at least each month. One of the problems is that CCleaner used to be a tool mainly for advanced users and technicians but now it has become a cleaning tool for everyone, techies or not. The developers have promised they will make CCleaner's Reg Cleaner less prominient so less tempting for non-advanced users, by moving it into the Advanced tools - but they haven't got around to doing it yet.

I've tidied your posts up. (For some reason there was an odd extra weblink tagged onto the first image that you posted).

Firstly we need to know if you are using Health Check or Custom Clean? Which browser(s) are you using? There could be many reasons for what you are seeing with cookies. If you are only seeing 20 or 30 on one machine, and only 10 or so on the other, then I suspect that something else is cleaning the browser cookies before you even run CCleaner. (Especially as you say it doesn't change regardless of how much browsing you do). Things that come to mind for where the browser cookies may have gone are: Do you have the browser(s) set to clear cookies on closing on one machine? (or on both). Are you using the browser(s) in 'Private' mode? Do you have a browser add-on that clears the cookies as you browse? Do you have CCleaner Smart Cleaning enabled for the browser on one or both machines? If you are using Custom Clean then are the ticks/unticks the same for each machine? Is CCleaner set to clean multiple accounts on one machine but not the other? Then additionaly for where the other (non-browser) cookies come from: Do the machines have 'live tiles' in the start menu? (eg. News, weather, etc).

Those are the standard files for an installation of CCleaner Free, some extra files get added when it is registered as Pro. The 'Lang' folder is simply translation files for other languages, you can safely delete them but they'll come back next update. (I make them an 'include' in CCleaner so it deletes them itself when first run after an update). One thing that has solved a similar problem for another user this week was to create a new admin account on the computer (and then remove the old account). For some reason the old account had become corrupted (it happens), the new account had no problems installing or running CCleaner.