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Posts posted by hazelnut
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It would be best to contact ccleaner directly either by email
support@ccleaner.com
or via the web link
https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507
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copy and paste this in the cmd prompt (run as admin) then press Enter key on your keyboard
rd /s /q C:\$Recycle.bin
By the way are you running as an administrator on the machine?
Also are your Program Files, Pictures and Downloads etc. all on your C drive?
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I doubt it was really anything you did wrong as such.
Computers are just so weird at times
What about your original query (the folder options one) Is that okay now?
By the way that link I gave you is from the alphabetical sevenforum tutorials, a treasure trove of info for you to browse at your leisure.
https://www.sevenforums.com/tutorials/257-windows-7-tutorial-index.html
(P.S. I agree with the bit you said about staying away from the driver updater)
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It looks like your permissions may be a bit corrupt.
Do none of these suggestions here work for you?
https://www.sevenforums.com/tutorials/783-elevated-command-prompt.html
If none of them do, then I would suggest (as a test) going into user accounts, making a new user, make it an admin user, and then boot into it. No need to give it a password at this stage
I suspect everything would work for you then.
If not, just boot into your original account and delete the test one
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@AnraWhat type of account is showing for you when you look in Control Panel...User Accounts.
Is it a Standard User.. Admin ....or Guest?
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Open the taskmanager.
At the very top click File.. then click Run new task.
In the box that opens type cmd and tick the box which says run with admin privileges.
Then you should be able to type where the cursor if flashing and press Enter to run it.
SFC /SCANNOW
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14 minutes ago, Watch the Birdie said:
I did try, but running as admin didn’t come up as an option?
I’ll try again!
thank you
What operating system are you using?
If it is Win 10, press the start button once and immediately type cmd (no need to put the letters in a box or anything, just press start and type)
This in my screenshot should come up automagically
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One of the quickest ways you can check if it's any thing to do with any security type software interfering is just to boot into safe mode and run ccleaner.
I know quite a few people who use the free version, even on Win 10, kill the internet connection before running ccleaner as they don't like the 'phone home'
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It can sometimes take a few hours for the licence details to update.
If you still haven't had the details refreshed by tomorrow please contact either
support@ccleaner.com
or
https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507
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Did you also try 'Restore defaults' from Folder Options?
Reboot afterwards.
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There is nothing to fix. These are false positives.
Does your own Anti- virus detect it?
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Weird as Virus Total doesn't show MS as detecting it.
https://www.virustotal.com/gui/file/ed4855acc0239c7e1c5dd4554a6e360173f23458832420000445a20fa3fc6450
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What is the cd burning software called?
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Yes, that is the ''latest'' version.
There is some talk of an update in the future, but when no one knows.
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Quote
Internet users who download the Firefox web browser from the official Mozilla website get a unique identifier attached to the installer that is submitted to Mozilla on install and first run.
https://www.ghacks.net/2022/03/17/each-firefox-download-has-a-unique-identifier/
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Email is...
support@ccleaner.com
or online at ...
https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507
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Have you done a full restart of your machine yet?
Not shutdown, instead choose restart.
Use something like Treesize to see where your disk space has gone.
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Also have a read here in case it helps
https://community.ccleaner.com/topic/52094-how-to-run-ccleaner-in-startup-minimized/
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In case people are wondering what you mean
QuoteWe're pleased to announce that the latest version of Recuva has had a small update. This change introduces some basic product usage data reporting so we can understand which Recuva features are being used and which aren’t. This will allow us to decide how we develop Recuva and build features we think our users will like.
QuoteBasic product usage reporting, covering:
Feature usage (click events, so we can see which features are used and not used)
Inactive sessions (a ping will be sent back to our servers every 6 hours so we know if users have decided not to use Recuva anymore)https://www.ccleaner.com/knowledge/recuva-v1-53-2065
So not an update to the abilities of Recuva itself, just data gathering.
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If nothing here helps it be best to contact CCleaner directly as you are a paying customer.
support@ccleaner.com
or via a webpage
https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507
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I believe that the devs are now looking into this.
CCleaner slow to open
in CCleaner Help Requests
Posted
@RobRay
Does it make any difference to the time to open if you disconnect from the internet before trying to run CCleaner ?