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lmacri

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  1. Hi Slawas87: I use the portable build of CCleaner Free which (thankfully) does not include the Driver Updater feature so I can't tell you if there's been any noticeable improvement in detection of available driver updates, but I noticed that the change log for the latest v5.86.9258 (rel. 20-Oct-2021) at https://www.ccleaner.com/ccleaner/version-history now states in part: Lawrence Abrams' 28-Sep-2020 BleepingComputer article Windows 10 is Offering a Confusing Mess of Intel Driver Updates notes that Intel driver updates delivered by Windows Update are sometimes deliberately backdated, stating that "In a 2017 blog post, Microsoft explains that using older dates is intentional as it enables Windows to pick the latest driver when multiple drivers are found for the same hardware device." The 08-Feb-2017 Microsoft developer's blog Why are All Windows Drivers Dated June 21, 2006? also notes that "dates on all Windows drivers are set to June 21, 2006. The version number increases over time, but the timestamp stays put". I suspect Avast/Cleaner is now displaying the original release date of the driver version that is provided by the original hardware manufacturer (e.g., Intel) and ignoring the "fake" driver timestamp used by Microsoft, but it would be helpful if someone from Avast/CCleaner could explain exactly how they now determine the release date for each driver version number. It would also be helpful to know if CCleaner v5.86 now recommends a driver update for each particular hardware device ID based solely on the driver version number [i.e., only if the driver version number is higher (larger) that the currently installed driver, regardless of the driver release date]. ----------- 64-bit Win 10 Pro v21H1 build 19043.1288 * Firefox v93.0.0 * Microsoft Defender v4.18.2109.6 * Malwarebytes Premium v4.4.9.142-1.0.1486 * CCleaner Free Portable v5.86.9258 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 6200
  2. Hi hazelnut: Thanks for the heads ups. The CCleaner builds page at https://www.ccleaner.com/ccleaner/builds is now working for me as well.
  3. Every time I visit the builds download page for CCleaner v5.85.9170 (rel. 14-Sep-2021) at https://www.ccleaner.com/ccleaner/builds I see the following error: The "standard" build for CCleaner Free v5.85 can be downloaded from https://www.ccleaner.com/ccleaner/download so I assume there's no critical bug in v5.85 that prompted Piriform/Avast to pull the Slim and Portable builds from their download servers. Does anyone have an approximate ETA when the CCleaner builds page will be working again? Piriform/Avast still hasn't restored the Slim and Portable builds of Speccy, Defraggler and Recuva to their respective builds pages even though employees promised back in October 2019 that these download links would be "reestablished shortly" (see Dave CCleaner's post <here>) so it's a bit concerning to see the builds page for CCleaner not working. EDIT: Just FYI, the download link for the v5.85 Portable build on MajorGeeks at https://m.majorgeeks.com/files/details/ccleaner_portable.html seems to be downloading the correct ccsetup585.zip file. --------------------- 64-bit Win 10 Pro v21H1 build 19043.1165 * Firefox v92.0 * Microsoft Defender v4.18.2108.7 * Malwarebytes Premium v4.4.6.132-1.0.1453 * CCleaner Free Portable v5.84.9126 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  4. lmacri

    No SSD NVM info

    Hi Andavari: What would you suggest as a Speccy alternative? I've shown <above> that CrystalDiskInfo is able to read the S.M.A.R.T. attributes of my NVMe SSD and I normally use Farbar Recovery Scan Tool (FSRT) and/or Belarc Advisor Free for diagnosing problems on my own computer. However, if I'm helping someone else troubleshoot a problem in a user forum and only need a basic diagnostic to show me their hardware components and installed software then Speccy is often a good choice because it's easy for a non-technical person to collect and publish a Speccy snapshot (File | Publish Snapshot) on the Piriform server at http: // speccy.piriform.com/results/xxxxxxxxxxxxxxx . Some forums don't allow users to attach .txt or .log files to their posts, while others only allow Forum Mods with escalated privileges to view attached files. I can't ask users to publicly post a Belarc Advisor log because of the protected information (e.g., software product keys) it collects. ---------------- 64-bit Win 10 Pro v20H2 build 19042.1110 * Firefox v90.0.2 * Microsoft Defender v4.18.2106.6 * Malwarebytes Premium v4.4.3.125-1.0.1387 * Speccy Portable v1.32.740 Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  5. lmacri

    No SSD NVM info

    Speccy hasn't been updated since v1.32.740 was released on 20-May-2018, and the builds page at https://www.ccleaner.com/speccy/builds only has a download link for the Standard installer. On 20-Jul-2019 Avast / Piriform employee @Dave CCleaner posted in Speccy - No Updates Since May 2018 that "To confirm, updates to the client software for Defraggler, Speccy and Recuva are certainly planned. No committed dates at this point in time, but we're aiming for later this year." On 22-Oct-2019 Dave CCleaner posted in Download Link for the Portable Version is Downloading the Setup Version that "We've got a couple of broken links as a result of moving recently to a new download server. These will all be reestablished shortly." That comment was posted in the Defraggler board (another utility that is missing the Slim and Portable builds at https://www.ccleaner.com/defraggler/builds) but at the time I was told that download links to the Slim and Portable builds for both Speccy and Defraggler would be re-posted on their respective builds pages "soon". I would appreciate if someone from Avast / Piriform would provide a status update and let us know if Avast has any plans to support Speccy going forward and release another update that works correctly with modern hardware components. ---------------- 64-bit Win 10 Pro v20H2 build 19042.1110 * Firefox v90.0.2 * Microsoft Defender v4.18.2106.6 * Malwarebytes Premium v4.4.3.125-1.0.1387 * Speccy Portable v1.32.740 Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  6. Hi johnccleaner: Does Avast / Piriform use any criteria other than hardware ID and driver date to determine whether a "newer" driver should be offered, and where does Avast / Piriform source their drivers? For example, does Driver Updater only offer drivers sourced directly from the manufacturer (e.g., Intel, Realtek, NVIDIA, etc.) and are the dates of these drivers an exact match to the same driver (i.e., with the same hardware ID and version) offered on the manufacturer's support site? Given the number of users reporting that CCleaner's Driver Updater is installing drivers with a lower version number I don't understand how this problem could only occur "if the manufacturer of the driver changed how versions were numbered". Lawrence Abrams' 28-Sep-2020 article Windows 10 is Offering a Confusing Mess of Intel Driver Updates on BleepingComputer explains why Microsoft intentionally uses an older date (e.g., "18-Jul-1968", "21-Jun-2006") to help Windows Update offer the latest driver when multiple drivers are found for the same hardware device (note: some of these backdated drivers were installed at the factory on my two-year-old Dell laptop - see image below for my current precision touchpad driver dated 21-Jun-2006). The 08-Feb-2017 Microsoft developer's blog Why are All Windows Drivers Dated June 21, 2006? notes that "dates on all Windows drivers are set to June 21, 2006. The version number increases over time, but the timestamp stays put", and that blog article goes on to explain: Is Avast / Piriform taking into account that many drivers delivered by Windows Update are backdated? When a user downloads driver updates from the support page of their computer model (e.g., from the support site of Dell, HP, etc.) that are certified for their specific computer model and BIOS is it possible that the date for those certified drivers could also be backdated or somehow mismatch the date of the original manufacturer's driver even if the hardware ID and version match? ----------- 64-bit Win 10 Pro v20H2 build 19042.1110 * Firefox v90.0.2 * Microsoft Defender v4.18.2106.6 * Malwarebytes Premium v4.4.3.125-1.0.1387 * CCleaner Free Portable v5.83.9050 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  7. Hi Shonda: Just checking in to see if you were able to get your HDMI monitor working again. Did you ever find a solution? ---------- 64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.2 * Microsoft Defender v4.18.2106.6 * Malwarebytes Premium v4.4.2.123-1.0.1358 * CCleaner Free Portable v5.81.8895 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  8. Hi Shonda: One other hint I forgot to mention, although it won't apply to you if you run System Restore after booting into Safe Mode. If you use a third-party (non-Microsoft) antivirus or anti-malware program that runs in real-time (i.e., that loads automatically when you boot up normally) and it has a self-protection feature, make sure you disable this self-protection in your antivirus settings before running a System Restore. For example, I used Norton Security for several years and their support article Fix System Restore Problems with Norton Installed recommends that users disable the Norton Product Tamper Protection module before performing a System Restore so that it doesn't interfere with the restore process. If you run System Restore after booting up in Safe Mode this shouldn't be a concern since you will only load the minimal system files and drivers necessary to run Windows and any third-party antivirus should not be loaded. If you use a third-party antivirus and aren't sure if it has a self-protection module post back and let us know the product name and version number. ---------- 64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.2 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.2.123-1.0.1358 * CCleaner Free Portable v5.81.8895 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  9. Hi Shonda: What is your operating system and the make/model of your computer both and external monitor? If you have a discrete graphics card (e.g., NVIDIA GeForce, AMD Radeon, etc.) do you know the make/model, and do you recall if Driver Update installed a graphics driver update? Is this monitor attached to a desktop or laptop computer? Are you able to boot into Safe Mode or Safe Mode with Networking (see the BleepingComputer articles How to Start Windows in Safe Mode and How to Start Windows 10 in Safe Mode with Networking). If you can start your computer in Safe Mode using the minimal diver set you might be able to use your monitor again and follow the instructions in the support article I’m Having a Problem with Driver Updater. What are my Options? to revert your driver updates. If you can boot up in Safe Mode but reverting your driver updates doesn't help you might be able to restore your system to a previous date using Windows' System Restore (i.e., using a restore point saved prior to running Driver Updater) as instructed in the section titled "How to Restore Your System to an Earlier Restore Point" of the How-To Geek article How to Use System Restore in Windows 7, 8, and 10. System Restore can be found on my Win 10 Pro v20H2 computer at Settings | System | About | Related Settings (look on the far right of the About page for this heading) | System Protection (see image below). The Lifewire article How to Access Advanced Startup Options in Windows 10 or 8 notes that you can also access System Restore from the same Advanced Startup Options menu you use to start your computer in Safe Mode. If none of this helps and someone else doesn't jump into this thread and offer further suggestions see employee Stephen CCleaner's Driver Updater - What We're Working on Next for instructions on how to open a support ticket with the CCleaner support team. See employee MeganCCleaner's instructions in Driver Updater Disaster for instructions on how collect diagnostic logs that you can submit with your support ticket request (assuming that your monitor works when you boot into Safe Mode). ---------- 64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.2 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.2.123-1.0.1358 * CCleaner Free Portable v5.81.8895 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  10. Hi Nohti: Given all the current problems reported with the new Driver Updater in CCleaner (including BSODs after some users allowed Driver Updater to install a driver update) I would agree with nukecad that the Intel Driver & Support Assistant (DSA) is more accurate. Be aware that the Intel DSA is not designed to scan for chipset drivers. As a general rule, the Intel DSA only finds available updates for my Intel UHD Graphics and Intel Rapid Storage Technology drivers but it has never detected an available update for many of the Intel drivers shown in the images in Cleaning's 25-Jun-2021 post in CCleaner Driver Updater Scam; Fraud - Broken? Am I Using Wrong; Misunderstand. See the support articles What Components Does the Intel Driver & Support Assistant (Intel DSA) Detect? and Intel Products That Aren't Supported By Intel Driver & Support Assistant (Intel DSA) for more information. In most cases I only install driver updates listed on Dell's support page for my Inspiron 5584, and I usually don't install newer updates recommended by the Intel DSA until they are tested and certified for compatibility with my Dell BIOS and added to that Inspiron 5584 support page. ---------- 64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.2 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.2.123-1.0.1358 * CCleaner Free Portable v5.81.8895 * Intel Driver & Support Assistant v21.3.21.5 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  11. Hi Cleaning: There are multiple threads in this forum discussing problems with the new Driver Updater in CCleaner v5.828950, including installation of out-of-date drivers, or even worse, installation of drivers that cause a BSOD. See StableUser's 17-Jun-2021 Two Issues with Driver Updater and BenRiver's 17-Jun-2021 Driver Update Caused BSD for just a few examples. I've posted my personal opinion about this new Driver Updater bloatware <here> and won't be surprised if reputable malware scanners like Malwarebytes start detecting CCleaner as a PUP (potentially unwanted program) soon. If the version number of the driver recommended by Driver Updater is identical to the version currently installed, see employee johnccleaner's 24- Jun-2021 post in New Drivers Are the Same Version as Existing Ones asking users to click the 'Learn More' buttons for these driver to see if the release dates of the recommended and currently installed driver differ. Just a side note that the Intel Driver & Support Assistant can detect updates for my Intel graphics driver and wireless network adapter but does not detect updates for chipsets (e.g., like my Intel Rapid Storage Technology Driver). See the support article What Components Does the Intel Driver & Support Assistant (Intel DSA) Detect? for further information. ---------- 64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.2 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.0.117-1.0.1344 * CCleaner Free Portable v5.81.8895 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  12. Hi Bigeasy1302: You didn't mention if you use a Free or Professional edition of CCleaner, but osubuckeye9 reported the same issue in Two Issues With Driver Updater in the CCleaner Bug Reporting board where the CCleaner interface closes when the new Driver Updater icon is clicked, and Avast/Piriform employee Brad CCleaner suggested an install with a freshly downloaded CCleaner v5.82 installer. User bjm_ uses the Slim build of CCleaner Free v5.82.8950 (i.e., without third-party toolbars and other PUPs sometimes bundled with the "Standard" installer, available at https://www.ccleaner.com/ccleaner/builds) and reported <here> in the Norton Tech Outpost that the red dot on the Driver Updater icon disappeared after he ran an initial scan for available updates. Note that the Driver Updater in "Standard" and Slim builds of CCleaner Free will scan for available drivers but cannot download and install available drivers unless you upgrade to CCleaner Professional. Given the number of CCleaner Pro v5.82 users who have reported that Driver Updater either installed an out-of-date driver or installed a driver that caused a BSOD (see BenRiver's 17-Jun-2021 Driver Update Caused BSD for one example) I personally think that not having a fully functional Driver Updater in CCleaner Free is a good thing. I can't confirm that this red dot will disappear after the initial scan for drivers since I use the Portable build of CCleaner Free, and fortunately this Driver Updater bloatware wasn't included in CCleaner Free Portable v5.82.8950 (see my post <here>). If you want to test CCleaner Free Portable download the ccsetup582.zip file from https://www.ccleaner.com/ccleaner/builds and save to any location (I normally save the .zip file on a removable USB thumb drive), unzip the .zip file, and double-click the appropriate 32-bit CCleaner.exe or 64-bit CCleaner64.exe executable to run. The first time you run a Portable build it will create a CCleaner.ini file that stores your configuration settings. I have a 64-bit OS and use the default English interface so I normally delete all the unnecessary files bundled inside ccsetup5xx.zip except CCleaner64.exe, Portable.dat and License.txt and then copy the CCleaner.ini file I used with the previous version of CCleaner into the same folder as the .exe executable to retain all my custom settings. Here's a screenshot of the Portable files on my USB thumb drive (E:\) inside a folder I created at E:\Portable\CCleaner after my unnecessary files have been deleted. Note that I'm currently using CCleaner Free Portable v5.81 and have no plans to update to v5.82 or higher until I have a better idea what Avast/Piriform is going to do about the serious bugs in this new Driver Updater feature. If I had a vote I would prefer they remove the Driver Updater feature altogether to prevent users from installing an incorrect driver and damaging their system. ---------- 64-bit Win 10 Pro v20H2 build 19042.1052 * Firefox v89.0.1 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.0.117-1.0.1318 * CCleaner Free Portable v5.81.8895 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  13. Finally some good news to report. It appears the bug fix in CCleaner v5.77.8448 (rel. 18-Feb-2021) that "Fixed a rare bug where Update Notifications would be shown when they shouldn't" worked for my CCleaner Portable. All settings at Option | Updates | Control Product Updates for CCleaner are still disabled ... ... and when I launched CCleaner Portable v5.77.8448 today I didn't automatically see the pop-up nagging me to update. I clicked the "Check for Updates" in the bottom-right corner of the interface link to manually check for an update and only then did I see the pop-up notifying me that minor update v5.77.8521 (rel. 04-Mar-2021) was available. The bad news it that the pop-up still prompts me begin installation of the update. I assume that clicking "Update Now" would have incorrectly installed the Emergency Updater (i.e., CCUpdate.exe plus the CCleaner Update task in Task Scheduler) to CCleaner Portable so I clicked "Remind Me Later" and manually downloaded the new ccsetup577.zip file from https://www.ccleaner.com/ccleaner/builds to get the latest versions of CCleaner.exe and CCleaner64.exe. ------------- 64-bit Win 10 Pro v2004 build 19041.804 * Firefox v86.0 * Windows Defender v4.18.2101.9 * Malwarebytes Free v4.3.0.98-1.0.1173 * CCleaner Free Portable v5.77.8521 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  14. Hi Aelson: The change log for v5.77.8448 at https://www.ccleaner.com/ccleaner/version-history says in part "Fixed a rare bug where Update Notifications would be shown when they shouldn’t" but I won't be able to test if this stops the appearance of the pop-up notification shown below in v5.77 when all options at Options | Updates | Control Product Updates For CCleaner are disabled until v5.78 is released at some point in the future. I haven't heard anything further from Avast / Piriform so I have to assume that clicking "Update Now" in the above pop-up would have incorrectly installed the unwanted Emergency Updater (i.e., CCUpdate.exe plus the CCleaner Update task in Task Scheduler) to CCleaner Portable . Until I hear back from Avast / Piriform I'm not going to test myself - I'll just do what I've done in the past and unzip the latest ccsetup577.zip for CCleaner Portable v5.77.8448 from https://www.ccleaner.com/ccleaner/builds to get the latest versions of CCleaner.exe and CCleaner64.exe. ------------- 64-bit Win 10 Pro v2004 build 19041.746 * Firefox v85.0.2 * Windows Defender v4.18.2101.9 * Malwarebytes Free v4.3.0.98-1.0.1173 * CCleaner Free Portable v5.76.8269 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
  15. Just an FYI that I launched CCleaner Free Portable v5.76.8269 today from my removable USB thumb drive and immediately received a CCleaner Product Update pop-up notification asking me to update to v5.77.8448. I clicked Remind Me Later this time and confirmed that all options at at Options | Updates | Control Product Updates For CCleaner (including "Send notifications when there is a new version of CCleaner") are disabled . If I click the "Check for Updates" link in the bottom-right corner of the user interface it just shows the same CCleaner Product Update pop-up notification shown above. Nothing seems to have changed since I started this thread on 14-Jan-2021, so I assume if I had clicked the "Update Now" button today that the updater would have incorrectly added the Emergency Updater (i.e, by adding the CCUpdate.exe file to my removable USB stick and creating the CCleaner Update task in Task Scheduler) when it updated CCleaner.exe and CCleaner64.exe to v5.77.8448. I unzipped the latest ccsetup577.zip for CCleaner Portable v5.77.8448 from https://www.ccleaner.com/ccleaner/builds and confirmed that CCUpdate.exe is not included. ------------- 64-bit Win 10 Pro v2004 build 19041.746 * Firefox v85.0.2 * Windows Defender v4.18.2101.9 * Malwarebytes Free v4.3.0.98-1.0.1173 * CCleaner Free Portable v5.76.8269 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620
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