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hazelnut

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Posts posted by hazelnut

  1. Can you tell me if you have Fast Boot  (sometimes known as Fast Startup) enabled on your machines?

    Start--Settings--Power and sleep ----Additional Power Settings (on right hand side of page)---Choose what the power buttons do----then look to see if Fast start is enabled or disabled. If it's enabled and you want to see if it helps your problem by disabling it, click on 'Change settings that are currently unavailable' (which is at the top of that last page)

    I keep mine disabled...always.

    https://www.howtogeek.com/243901/the-pros-and-cons-of-windows-10s-fast-startup-mode/

     

  2. 1 hour ago, nukecad said:

     

    I do agree that they should have thought about that before using surveymonkey to do the survey for them.

    Terrible way to solve the problem isn't. 

    You must keep the cookie...sort of defeats the object of having a cookie cleaner doesn't it.

    I wonder if they did a deal?

  3. 3 minutes ago, AW7 said:

    ....well, I've heard from MB and there seems to be no evidence of malware. They gave me a few bits of advice regarding browser settings, but I can't see these being an issue as it's not only browsers that are affected. I've run dism as suggested and no issues were reported. So it's all a mystery really. I suppose the next step is to download and install CC again and see if I still have the problem...

    Did you do a System File Check as well?

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