Hi everyone, we are monitoring customer feedback from this forum and other sources. I wanted to take the opportunity to apologise to every customer who has had a negative experience with Driver Updater. This is certainly not our intention, and we are working very hard to avoid CCleaner creating problems instead of solving them.
If you have encountered an issue and you have not been able to resolve it by:
Restarting the PC after an update
Reverting the driver update from within CCleaner Driver Updater (see guide - sometimes this can require a restart to complete the reversion)
Ensuring Windows is up to date
Going back to a System Restore point (Ctrl+R, then type "Recovery")
...or if you need assistance with any of the above, please don't hesitate to get in touch with our customer support team who will do their very best to help you get your PC back back to normal. If it's still fresh in your memory, please try to note down the driver that was updated (if known) and how you first noticed something wasn't working as it should. This will be very helpful for our investigations, thanks!
Aside from this, we are committed to making this the best Driver Updater out there and are working on various improvements, including:
Reducing the likelihood of failed/incomplete driver updates, and the need to attempt updates multiple times
Making the button for reverting drivers more obvious
Making it simpler to revert only the drivers that relate to an issue you're having
Making it easier to report problems from within Driver Updater
Gathering more useful device/driver information when problems occur to facilitate speedy statistical analysis and help us to make driver definition improvements much more rapidly
Providing explanation for why a certain driver version is offered
Fixing when scanning gets stuck
Improving messaging for certain types of connectivity errors