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Stephen CCleaner

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About Stephen CCleaner

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  1. We've fixed the issue where the Smart Cleaning could be turned off by toggling the Automatic Updates setting. This means CCleaner should only run in the background if either Autoupdates or Smart Cleaning (or both) are enabled. We deemed this the more serious bug so we fixed this first. The dump issue will take a bit more time to resolve, but it is under investigation. The dump files are not particularly large but when we apply that fix we will clean up any dumps generated.
  2. Hi geraldr, I'm sorry for the difficulties. Can you tell us when you were getting the application error, this part seems a bit unclear and it will help us to diagnose the problem.
  3. This version comes jam-packed full of exciting improvements for all our users! Read more View the full article
  4. File Verification Please find below the MD5 and SHA-256 file hashes for the first v5.74 release, v5.74.8184. This was superceded by v5.74.8198. CCleaner Application Executables CCleaner.exe - CCleaner 32-bit binaries MD5: f3e5106ef7d2c5d0a88d81fe318bb892 SHA256: 9089b1e5078b4fa7ddcedc71dd169692c3b37c7487617651a98102a25c64d7d8 CCleaner64.exe - CCleaner 64-bit binaries MD5: 3ef19e54d621e54ab7f90029ccaf6cb0 SHA256: 8d3eaff79487b554aca9d66b89952bde111b7849fffe224707506d61897b40e2 CCUpdate.exe - CCleaner Emergency Updater MD5: 989a
  5. Hi D2S, this is not something I have heard reported before, although it seems plausible that the Administrator change could have effected things. CCleaner needs these privileges to do most of its cleaning. I would suggest uninstalling and reinstalling CCleaner and seeing if that resolves the issue. You may want to back up your CCleaner settings which are stored in the Registry before you uninstall: Computer\HKEY_CURRENT_USER\SOFTWARE\Piriform\CCleaner Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Piriform\CCleaner
  6. The dump file is a different issue and likely not introduced in this version. It's to do with something not being closed down correctly, but it's nothing to worry about.
  7. Hi markfleener, there is a bug here. If you don't want Smart Cleaning enabled, uncheck all checkboxes on that screen and then switch off 'automatic updates' on the Update screen. We'll patch it in the next day or so.
  8. Quick question: are you all using .ini files to set an external configuration for CCleaner?
  9. Hi there. I'd just like to add to what Dave has said above, to explain how this works. To check for updates automatically, something needs to run in the background. The update checks occur once every 12 hours, or immediately if you launch CCleaner. CCUpdate.exe is an emergency updater. It is effective but it doesn't have any interface which can get confusing, so we prefer to only use it in emergencies. It's for use when no other method will effectively keep our users' safe. It's very effective at securing users, but not the best in terms of explaining what's going on. We understand t
  10. What's New in Version 5.74 Note, this version received a small patch update (v5.74.8198) to fix a settings bug. This patch update will be applied automatically if automatic updates have been disabled. This version comes jam-packed full of exciting improvements for all our users! Free users of CCleaner: REJOICE! We have extended automatic updates to all our users! Once version 5.74 or later is installed, you will no longer need to visit the website to update CCleaner - the app will keep itself updated automatically! We want everyone to enjoy using the latest and safest vers
  11. Hi Jonny0r, and thank you for reporting. This is unintended behaviour, and a member of our team will contact you shortly here on the forums to ask for your license key so we can check this out.
  12. File Verification Please find below the MD5 and SHA-256 file hashes for verification purposes. CCleaner Installers ccsetup572.exe - CCleaner Free Installer MD5: 11d3794e01aff0283facc93c1a56404d SHA256: e6b3ca474de0d73383e64d36633f4ffab4c665985c397499e4c42889c0fec113 ccsetup572pro.exe - CCleaner Pro Trial Installer MD5: ce7c5f534b60a002f0e519abcb9afc51 SHA256: d96c8f6a484c1bb3bbe12f6a89f9704ac3f3f4913c8611975afed593ac1a2516 ccsetup572_pro.exe - CCleaner Pro Installer MD5: 406cd0d28195537e43f271b6b6aa229c SHA256: 1d48791afd350641
  13. It may be that you have intentionally or unintentionally selected this checkbox:
  14. This is likely to do with your Windows account settings. Try right-clicking the CCleaner installer and 'Run as Administrator'. You probably won't get the message again.
  15. Thanks, this is a known issue and will be fixed soon.
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