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Stephen CCleaner

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  1. The bug with the installer screen not showing correctly is likely to do with some remote content not being retrieved. This could be down to a rule in your firewall, blocking some but not all communications. Please double-check to see if anything from CCleaner or our parent company, Avast, is being blocked.
  2. Hi all, I'd like to clarify some things. The UI framework technology in the installer is not the same as the app. As an aside, the main CCleaner installer should run correctly on Windows 7 and I see no indication of any widespread malfunction here. To be clear: users on Windows 7 do not need to use the Slim installer. Any specific cases where it doesn't run on Windows 7 are likely due to an edge case bug. The UI framework used for Health Check (and its forebears, Quick Clean/Easy Clean) is different to the rest of the application. It uses something called 'Sciter', which is essentially a web-driven UI. Therefore, if you have anything blocking script-like functions, this may cause problems in Health Check (Sciter uses something called TIScript, which is based off an early version of Javascript). Re; Health Check, as nukecad has said, his is the first we've seen of this issue. As much information about your Windows operating system version and your graphics card would be helpful. If possible, you can send a private message here on the boards with your 'dxdiag' file. To generate this, go to Start > Run and type in 'dxdiag' (without quotes), then hit Enter. It will produce a set of information that can be saved.
  3. Patch v5.66.7716 hashes: ccsetup566.exe - CCleaner Free Installer MD5: 797151cd3ab620952b459afd163e4787 SHA256: b1345f4b3e011245ef3fb742a53ee6b388aac4edb857c09b6aecae8cc85e317a ccsetup566pro.exe - CCleaner Pro Trial Installer MD5: d2f18e404f8361fbc60b03bc0ba61f97 SHA256: 29f3adb2b4d0cadfdfe8f018566e8623029b25c0b7c9e3b2d434ce5822e111fc ccsetup566_pro.exe - CCleaner Pro Installer MD5: 48bb45c5a4eb4ffda784b23fead989fc SHA256: e417ce0952e02ff7f31ef428f25c4a616c77ea47122c25e2861f9e6f937b14dc ccsetup566.zip - CCleaner Portable (zipped) MD5: 9e7087629ee372fca4adfc92c43dfb9c SHA256: 9ebc3cd55dc5cbbc2d30063a2d824b9abd2252f5b023504d2f75730ccc49739b ccsetup566_slim.exe - CCleaner Free Slim Installer MD5: 373656932fd70cc1c1e6625f7f212ecf SHA256: b85d258c9c992e6417d333cfe630643be09d27383ac25809e310a7ad759a500c ccsetup566_be.exe - CCleaner Business Edition Installer MD5: b3be0b857df1818c4dc50d9c1a9a129f SHA256: 72933cc395e8758e401b3956b081b709b8e8e68dd6814bd1d0c8f04345624c12 ccsetup566_be_trial.exe - CCleaner Business Edition Trial Installer MD5: 7d6affef662a49782d9b49f248c80440 SHA256: e30c71c32f2daa43d3ff4ea2b5cac62ee81f361a23586744c2a2b5f7b60b0936 ccsetup566_x64_be.msi - CCleaner Business Edition 64-bit MSI Installer MD5: 43113ef0a2ee4255f0b3947f60e9e4f6 SHA256: f4456ad3cec489c20f491194f1f6d171c02a8e91c31077af7f0fd61d5d5a4950 ccsetup566_x86_be.msi - CCleaner Business Edition 32-bit MSI Installer MD5: 9d3b8aef08436bac8087350077969661 SHA256: 780c14d158b81ec17a364d32e279a462b0e146dd6a00ba25e8b53adbb0cc4b8d ccsetup566_te.exe - CCleaner Technician Edition Installer MD5: 838686c5ac02b8f94cf592c08bf28227 SHA256: e413ec55f9c8472a20fd3e5a45f908e9d5d1b0f2ef861c9a2a9dc0f27c2d8e80 CCleaner Application Executables CCleaner.exe - CCleaner 32-bit binaries MD5: 14b29eda9254ed0e092d0505cf7bb3c5 SHA256: ea8488b0c79a3e45b5d559ae772b861ed3c62c3cedbcc51fde96ccd6b50bf7c5 CCleaner64.exe - CCleaner 64-bit binaries MD5: 80f6604490bc6ae056e332414d3da197 SHA256: 0937ed1e78ae0111493fcc1739230ebd31948d9f50c52885cdc31075ed8bb140 CCUpdate.exe - CCleaner Emergency Updater MD5: 989a64bae7ec06e9b9b2e9bf70849289 SHA256: 6c997590da9a900e09fb0e0f469ed09c07199e461661d0346f9dd431f9534b26
  4. In this version of CCleaner we have added full cleaning support for the Brave and Vivaldi browsers! Cleaning - Brave browser can now be cleaned independently - Vivaldi browser can now be cleaned independently Health Check - Fixed an issue where 'Cookies' was also deleting internet history and was incorrectly reporting large numbers of trackers - Internet history is now deleted via the ‘History’ Privacy category, which also includes download history and recently typed URLs Pro Trial - Starting a CCleaner Professional trial now gives you a guided experience to its features Download now! You can download CCleaner Free here. Fancy a few more features? Download the CCleaner Professional trial version here If you are already a CCleaner Professional user your installation will update automatically. Read more View the full article File Verification Please find below the MD5 and SHA-256 file hashes for verification purposes. CCleaner Installers ccsetup566.exe - CCleaner Free Installer MD5: d104fa2b6d6d19556b9b3b2955d667f4 SHA256: 2f8e69f891726b373c915faaa4bd45169959c0ee784ad9bf9d38fc9659197341 ccsetup566pro.exe - CCleaner Pro Trial Installer MD5: 5307caad188f920f45c060ba202c81c8 SHA256: 8f8c0ee27d5bfb433ef5597da6a0104e790e0e3e94ae5c32fadf8fd479da0c9d ccsetup566_pro.exe - CCleaner Pro Installer MD5: 2d750048c7474c26deddd4dfb389ebe6 SHA256: 517328aa3323e29584cd9607d99fa33f7eca820b79e38e7fe3481356a9077c68 ccsetup566.zip - CCleaner Portable (zipped) MD5: 15a7269edb01b1c295ca5ff5e3e1e8b2 SHA256: aa3b9cdb962394f0cdd8a72c1d407bcee525d906f4abf4634d4521003051b014 ccsetup566_slim.exe - CCleaner Free Slim Installer MD5: 8eaae4d9a444bc988f6aeaa3a53aa27c SHA256: 4171e40d58845cbd4b1506a0f44d0c0dde2e1e05a78398b756d762db33d555b3 ccsetup566_be.exe - CCleaner Business Edition Installer MD5: b1356f64f4a04432762e75f2d58dc196 SHA256: 1ec0bbb204308b692fda4d6f090719a1b49c02d9e7246ae77a255dbd4fd95267 ccsetup566_be_trial.exe - CCleaner Business Edition Trial Installer MD5: d52d82ce158baee4cdf353cbbe96c17b SHA256: 73071d4f557811d706d0d4d0f54dca82f727571d5c6995b55496ef3bdb70cf13 ccsetup566_x64_be.msi - CCleaner Business Edition 64-bit MSI Installer MD5: 075c2b9ab07e6229999c91084dfec2a8 SHA256: 7b356c681de11ccbc7fff3687c6550e0673bd674b5e36a3ab5bfab1a00903bc9 ccsetup566_x86_be.msi - CCleaner Business Edition 32-bit MSI Installer MD5: 891fd1990bb08d692923328b6d65b4f4 SHA256: f0fc5caa9e9d1d0acb300bec30cc1500e3744d6512a2574a0fc173b61674a8fa ccsetup566_te.exe - CCleaner Technician Edition Installer MD5: c369e7a67d46f7aae214d37d3850f2c7 SHA256: 6e28988b050ae5901ae4cdc83355f7140496b4d3024dcf6259943d0bcbc8735b CCleaner Application Executables CCleaner.exe - CCleaner 32-bit binaries MD5: 153a57221381c5847ce2e9a6517b0bce SHA256: 39fa20c53eb133235e5feb8bbcd00eb33e33e1858c795719ec6b4b81eae30903 CCleaner64.exe - CCleaner 64-bit binaries MD5: 5d70c297f89efedf5021fd4da3577299 SHA256: c3716121f0c0e41b64462b88e0bf3b38028b088d50f8aad7c5b0940d582e62e7 CCUpdate.exe - CCleaner Emergency Updater MD5: 989a64bae7ec06e9b9b2e9bf70849289 SHA256: 6c997590da9a900e09fb0e0f469ed09c07199e461661d0346f9dd431f9534b26
  5. This is a fair point, we will re-run the survey to capture any users whose opinions may have changed.
  6. Hi everyone, We surveyed over 1m people after they had completed their first Health Check. Here are the results: [+] Positive 72% [-] Negative 5% [+] Loved 31% [+] Liked 41% Indifferent 17% [-] Disliked 3% [-] Hated 2% Confused 7% While there is agreement among the 5% who view Health Check negatively, it is by no means the general consensus. The vast majority of people who tried Health Check were positive about their experience. That said, I'm open to hearing all feedback. In the current setup of CCleaner I don't think it's possible to make a one-size-fits all cleaning flow for both the camp that wants the 'control, efficiency and detail' package and the camp that wants the 'jargon-free, intuitive and curated' package. But I wouldn't rule out a product that could suit both groups in one guise or another. It's something we've given a lot of thought to and I'd be very interested to hear any and all opinions on the matter. @John Thank you for your comments. I'd like to respond to a few here: Our goal with the Speed list was to make it safe to use. The runtime disable list is incredibly stringently vetted. We only disable applications that we know are safe to do so. No risk of apps being 'caught in the net'. We also keep the master list on a server so it can be updated in realtime should any problems arise. It sounds like you do use Health Check instead of Custom Clean, but you have some problems with HC. Is that an accurate assessment? It may not be to your personal liking, but I have seen more positive comments about the Health Check interface than I have seen negative comments. Our users are a very broad church, and we're not about to exclude any users from the ability to easily clean up and maintain their PC. nukecad Maintaining two products is impractical at present and may not be the best way forward, but I appreciate the frustrations that are motivating this suggestion. Thisi year we will be working more closely with the various types of users we have using the product to try to enhance their experience wherever possible.
  7. Update: Engineers at Trend Micro are investigating this issue and I expect to hear from them when they've made some progress.
  8. Pro users do not need to use the Free version. They can simply disable automatic updates in the Updates menu and continue to use all other paid features on v5.64 while we investigate this. To do this: In a Pro-registered version of v5.65, disable Automatic Updates in the Updates menu Without uninstalling, install v5.64 over the top of v5.65 by downloading and running the v5.64 installer
  9. This should be fixed in v5.65, released 24th March: https://www.ccleaner.com/ccleaner/version-history
  10. Can you please confirm what antivirus, antimalware an antispyware apps you have running on your machine?
  11. Please can you confirm if this issue is still occurring today? VirusTotal shows that TrendMicro doesn't have a problem with the install file: https://www.virustotal.com/gui/file/810d4b0d8f4171b13f6d5a4c5c6c5e33209af7af6c378a2218007caae12dc2d6/detection
  12. This issue (update bug relating to Business Edition only) has been fixed. Please try the update once more.
  13. Hi FlyingV, please could you provide some more info about your operating system and precisely how you have set up CCleaner for automatic cleaning?
  14. File Verification Please find below the MD5 and SHA-256 file hashes for verification purposes. CCleaner Installers ccsetup565.exe - CCleaner Free Installer MD5: 91751c5a706278868b6e157c2d8dd686 SHA256: 810d4b0d8f4171b13f6d5a4c5c6c5e33209af7af6c378a2218007caae12dc2d6 ccsetup565pro.exe - CCleaner Pro Trial Installer MD5: bdd551a1d292873dba5d695271493495 SHA256: 1bbdc6c7857417f9ac40b9349bfae861dc7a4b313299812cbda858332a4e2ca2 ccsetup565_pro.exe - CCleaner Pro Installer MD5: 477de524c7cfd979f0b8c75a5b2babb4 SHA256: 71ed2181a8320e2c5821426e89d6537ed71367efe4da4e93aaa8cc859d6972e4 ccsetup565_te.exe - CCleaner Technician Edition Installer MD5: 87245e495e4b9c232f97afef3c10e42f SHA256: 86d0005836714702c58e56d9f8d8f04d8d5567fda0bbf9d132bec8cfe0b74ea2 ccsetup565.zip - CCleaner Portable (zipped) MD5: 555042f61cad32e3747cff18d1aeeeec SHA256: 6472407be1243005468b194e21441f3fbe16319f116df5831646cb5e25981c9c ccsetup565_slim.exe - CCleaner Free Slim Installer MD5: 85dbbbd7ed1d3b9d83e0bb8926118549 SHA256: df25574f2a2a9264f706d7732d39702dc6b49a10f9b1832ebaab21b98a1c4d55 ccsetup565_be.exe - CCleaner Business Edition Installer MD5: 4bab94d84285d2e4922d921955dbd0e0 SHA256: 932fd016c6f5a6c24a8f94d159952b94054b5bb057cdd7fe74308bc894e38da2 ccsetup565_be_trial.exe - CCleaner Business Edition Trial Installer MD5: cab53ed8dcb462494b97aa3f9ea1cfe0 SHA256: f64b6bfc0520c794c47fda8c67827b2975c7c91d2c0d37b2b611fd3284f5f9c9 ccsetup565_x64_be.msi - CCleaner Business Edition 64-bit MSI Installer MD5: 228354de24aaa6866066f4859d1c5f07 SHA256: 9a45c7ef39c16c09e39258d5388c753dd9267972f935ee802b44c87df672baeb ccsetup565_x86_be.msi - CCleaner Business Edition 32-bit MSI Installer MD5: 2ed64184a2da5f46734e47c82fc349e6 SHA256: b3bcb2d15b85c4662a26edafa0e0f963e3fa5caec97065859c1c4d5c76658657 CCleaner Application Executables CCleaner.exe - CCleaner 32-bit binaries MD5: e53145082d03c9c7cfa0e07c5bd02cb0 SHA256: a1ba6ea535cb8c9cdc5d348f2a69ef7274c462e111c8f156ab0d8d26eca3cbca CCleaner64.exe - CCleaner 64-bit binaries MD5: 5cc50dee57be4adfce7bb63ddfaeb309 SHA256: d2f391341c8145f3faf445db6c6ef3adf2019f1f8264cd7c4bd52239d6bfbff0 CCUpdate.exe - CCleaner Emergency Updater MD5: 989a64bae7ec06e9b9b2e9bf70849289 SHA256: 6c997590da9a900e09fb0e0f469ed09c07199e461661d0346f9dd431f9534b26
  15. In this version of CCleaner we have focused on adding new cleaning improvements and improving our new Health Check feature so it’s running smoothly for all of you. Better Cleaning - Added further cleaning of Internet Explorer’s LocalAppData - Improved Internet Explorer cache cleaning Smart Cleaning - Browser Smart Cleaning now supports Edge Chromium Health Check - Health Check no longer shows a connection error incorrectly (thanks nukecad!) - Improved wording around connection errors to avoid unnecessary confusion - Fixed Health Check freezing in some cases when CCleaner is launched (thanks APMichael!) Localization - CCleaner is now translated into Bengali and Urdu - Made improvements to various translations - Fixed a bug where the Estonian language option was showing Slovenian Bug Fixes & Minor Changes - Fixed a bug where erroneous data was being added to the .ini file (thanks larryg1516!) Download now! You can download CCleaner Free here. Fancy a few more features? Download the CCleaner Professional trial version here If you are already a CCleaner Professional user your installation will update automatically. Read more View the full article
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