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About johnccleaner

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  1. To begin with, there is no software that has ever been made or, likely, ever will be made that can render data "100% unrecoverable". There's a reason that large corporations, governments, and so on use giant shredders to destroy drives that they wish to make unrecoverable rather than software. With that in mind, for conventional (non-solid state) hard drives, you can turn on Secure Deletion in CCleaner's options, as described here: https://support.piriform.com/hc/en-us/articles/360048321751-Change-CCleaner-for-Windows-settings#h_01ET84PW80ETAMZ00XDRC8NJY9 - this will make CCleaner's cl
  2. Malheureusement, cette réponse est probablement «les fichiers sont perdus». Recuva ne peut pas réparer vos fichiers; il ne peut récupérer les données que telles qu'elles sont écrites sur le disque au moment de la récupération. En tant que tel, si ces données supprimées ont été endommagées, écrasées ou autrement corrompues, c'est précisément ainsi que Recuva tentera de les récupérer. Dans cet esprit, vous pourrez peut-être essayer de réparer les fichiers récupérés. Pour les fichiers image comme les fichiers .JPG, vous pouvez essayer le logiciel IrfanView situé ici: https://www.irfanvi
  3. Please double-check that you're using the latest version of CCleaner for best results (version 5.78 at the time of writing) - if not, you should be able to use the Check for Updates button at the bottom-right corner of the CCleaner window to update. If you're using this version already, or still have problems after updating, try restarting the computer and running the Health Check after the restart is complete, before you run any other programs. You can also try going to Tools > Software Updater, then attempt to update any software that it detects updates for manually. If there's
  4. It's really in Iolo's hands entirely; it's not feasible for us to run an extension 'store' of our own (plus, Iolo would still need to publish on said store even if we offered it), and it's entirely up to them whether they choose to implement an installation procedure for CCleaner Browser as they have for other browsers like Google Chrome. (For what it's worth, I can say I personally use LastPass and it works quite nicely with CCleaner Browser as well as Firefox. It's also on the Chrome Web Store, which is how I added it to CCleaner Browser. I know changing may not be feasible for you, b
  5. Nosso GM, David, tratou disso aqui: "Olá @HugoM: temos muitos CCleaner para usuários do Android, então estamos procurando criar um navegador CCleaner com privacidade aprimorada para Android também. É muito cedo para dar indicações realistas de cronogramas ainda - mas é bom ver isso há algum interesse nisso."
  6. At this time, the only way for a user to add extensions to CCleaner Browser is via the Chrome Web Store. Unfortunately, I don't see any Iolo extensions on the Chrome Web Store (as shown in this example search: https://chrome.google.com/webstore/search/iolo ) so, unless Iolo either chooses to support CCleaner Browser to install the extension directly (like they would for Google Chrome), or to add their extension to the Chrome Web Store, their extension(s) cannot be used with CCleaner Browser.
  7. Please check the discussion here: (and the responses after the message I linked to) where this same behavior was being reported. It was in Google Chrome, I believe, but Brave is also a Chromium-based browser and thus would demonstrate the same behavior. In short, it's nothing to worry about, the system is just recreating them after they're cleaned, but if you absolutely must have them removed (at the risk of breaking things), there's a few options in the link for trying to block them permanently.
  8. I just ran the 'Add To Chrome' process from: https://chrome.google.com/webstore/detail/bitwarden-free-password-m/nngceckbapebfimnlniiiahkandclblb/related?hl=en and it seemed to install and run in CCleaner Browser v89.1.8954.117. As I don't have an account for this extension (and use another password manager myself), I can't test it fully, but it did bring up the BitWarden website, I could click on it and have it ask me to log in, and so on. I did have to click 'Keep' on the download bar at the bottom of the window in order to install the extension, though; perhaps that might have b
  9. This is a known issue; our development team is aware of it, it's just not a major priority at the moment as it's solely a display error. No action needs to be taken on your side, and it doesn't affect the cleaning - just disregard the duplicated entries for the moment. (I notice you're using the previous version, 5.77, but I believe that this still affects 5.78 as well.) Sorry for any inconvenience that this might cause, and I hope I could clear this up at least.
  10. I believe that this behavior is in place so that you can go from one part of the software to another (say to the Tools section) and back, returning to the exact same spot that you left off at. I'll be happy to get this feedback to our UXD team, though, so we can look it over further.
  11. Hey, nothing to worry about - thanks for letting us know what you found! That is a... weird thing for Samsung to do (I wonder if it saved them having to certify another set of drivers or something?), but at least that's one mystery sorted out, then. Definitely a good call comparing with Device Manager, though (and WMIC) - I figured you'd already done so, at least for Device Manager, when you mentioned the other spec software, or I'd have suggested it. As a general rule, Speccy should match what the Device Manager reports, so at least in that respect it seems the software's working corre
  12. This is correct, and that is, generally speaking, the only time a defrag should ever be done on an SSD. (Specifically, while fragmentation doesn't affect the SSD's performance at all, there's an upper limit to how many individual file fragments it can track - Windows' occasional defrag prevents that limit from being exceeded.)
  13. Thanks, Nukecad. That matches behavior I've seen reported. In regards to Optimizing a hard drive, it will do the zero feel procedure instead, since TRIM cannot be used with a conventional hard drive. (The end result would basically the same to using the Wipe Free Space function in CCleaner set to a single pass; at least, once that function is able to be safely re-enabled, anyway.) As for using Defraggler with SSDs, the optimization process is useful when the drive starts to slow down (specifically when its write speed slows), though this feature is also often offered by software pr
  14. Very curious; I've got an 850 EVO in my personal computer that is identified correctly as such. (Not exactly the same thing, of course, but similar enough that it seemed worth comparing.) I'd recommend emailing a Speccy Snapshot to our support team at support@ccleaner.com (mention that the drive should be seen as an 870 Evo, of course) so that our development team can look into this further for future versions of the software.
  15. The ability to defragment an "SSD" is a useful workaround for cases when a drive is mistakenly detected as an SSD; as such, it's hidden away a bit so that you can't really select it by accident, but it is available when needed. (Yes, it would be best if a drive was always perfectly detected, but as there's even rare cases where Windows misdetects it, that's unlikely to ever be 100% accurate.) As for Optimize, it will automatically perform a TRIM function when the software is able to do so. (And, if it cannot, then there wouldn't be any point to attempting to TRIM.) So, the Optimize
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