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Everything posted by nukecad

  1. "The product is not permitted for use in your current location" is a known CCleaner issue. Certain countries have banned the use of CCleaner, and the detection of if a PC is in one of those countries has gone a bit awry. The Developers are working on a fix. As for "Faceliker". If you had read that linked McAfee article fully you would have seen that 'Faceliker' is not on the CCleaner webpage - it's on your computer already. It is trying to redirect you when you visit websites, in your case when you try to visit ccleaner.com, which is when your AV sees what it is trying to do and blocks it. (PS. I've just used Firefox Web Developer tools to look at the source HTML of the ccleaner webpage and can't see anything odd there). Faceliker is not usually too bad as infections go, it has been around for years and is an advertising hack to click lots of facebook 'likes' without you knowing (normally). Certain strains will also try to redirect your browser elsewhere, usually to advertising pages, which is what you seem to be seeing (or would if your AV wasn't blocking the redirect). You usually get infected through a browser extension, specifically Chrome extensions. Have you added any browser extensions recently? https://www.bleepingcomputer.com/news/security/sudden-rise-detected-in-faceliker-malware-that-manipulates-facebook-likes-/ I'd say it came through that javascript file "addthis_widget[1].js" which your McAfee seems to have already removed. (Note though that the [1] indicates that that is/was the second copy of "addthis_widget.js" that is or has been on your machine). Not all "addthis_widget.js" files are malicious, it's a commonly used filename in js. A full scan with Malwarebytes, or possibly ADWcleaner should check for any left overs, rouge registry entries, etc. I strongly suggest that you get your computer checked and cleaned of malware ASAP. We are not allowed to give more detailed malware removal help on this forum, but if you look at item 10 of the forum rules there are links to where you can get FREE 1-to-1 help to check and clean your computer: https://forum.piriform.com/announcement/15-forum-rules/
  2. Actually not. 'Cookies on Computer' will show them when the browser is still open, but CC can't remove them until the browser is closed. Louilou, Have you told Firefox not to accept cookies? Check the setting of - Options > Privacy & Security > Cookies and Site Data > Block cookies and site data.(may cause websites to break). Other than that check Nergal's suggestions. Also check any FFx extensions that you have installed, some of those will remove cookies 'on the fly'. (I use one that when you leave a website removes all cookies that came from from that website).
  3. It does seem to be a problem with using Update Assistant before the upgrade is fully compatible with certain machines. If you try to 'force' the update yourself before MS says it's ready for your machine then you may have problems.
  4. Interestingly the rest of that announcement also seems to point to the manual installation using Update Assistant being the problem, with Check for Updates not given the same emphasis. Of course if people made backups of their files then it would not be a problem. (I saw one guy shouting that he had lost 23 years worth of work files - Really? Never backed up your work files in 23 years?)
  5. Again, as per your other question, I think that you will find this is already included in winapp2.
  6. Isn't that stuff already included in winapp2.ini? If not there already then it's probably the better place for it rather than the main programme.
  7. Noticed a small one with Storage Sense 'Free up space now' and 1809. When you run it it seems to be doing nothing at first. It's not until after about 30 secs that it starts showing what it is scanning and filling in the progress bar. I've not come across anything major, just these little oddities that many users wouldn't even notice. I thought that was what the insiders programme was for, to find and get rid of these oddities before RTM.
  8. Just a bit more info. The cleaning of windows.old by CCleaner was first removed in version 5.45. Unfortunately the changelog for v5.45 was taken down when 5.45 was withdrawn, so the removal of that option may have escaped peoples notice. It is mentioned elsewhere in other threads. If you run Storage Sense 'Free up space now' then you should see it scanning for "Windows Update Clean-up'...... BUT- Unfortunately Storage Sense seems to be broken on my 1809 and isn't scanning at all? (Disk Clean-up is still working and finds 'Previous Windows installations' at 26.7GB on my laptop) EDIT- SS is in fact scanning and will find 'Previous Windows instalation(s)' - it's just taking it's time to show anything on the progress bar when it starts scanning. Leave it a while and the progress shows, and the list of things to be cleared is populated.
  9. I also have a lot of warnings in the event viewer, all for the User Profile Service, all with event ID 1534. Looking at the Hex code it's the same component loading error and it's trying multiple times to load it. Looks like it does eventually load. Sometimes first retry but I have one instance where it took 20+ tries. It's not clear yet, but all the 'confirmed' reports of lost files that I have seen seem to have used the 'Update Assistant' rather than 'Check for Updates'. There are some suggestions that it is also linked to usage of One Drive local storage in some way. (Suggestions that if the files don't exist in One Drive they get deleted?). There also seems to be a problem with certain Intel audio drivers and MS has blocked Automatic Update to machines with certain Intel chips until they can fix it.
  10. Cheers Hazel. Not a big issue just a strangeness. Still not had a good look round at the new stuff yet, but nothing seems 'broken' up to now.
  11. It was a policy decision. Cleaning Windows.old too early could break Windows 10 and after discussion with Microsoft the option was removed from CC. Leave it for windows to remove when its the right time. PS. Storage sense will either remove it, or compact it if its not ready for removal yet. (Still takes ages). Try it when you get the 1809 update. Cleanmgr/Disk Cleanup is still there if you still want to use it instead of Storage Sense.
  12. Task Manager seems to be showing the wrong CPU usage, its fine in the list but the total seems way too big. Unless there is something using CPU that is not showing in the list? I'm currently showing about 2% for the individual apps/services, yet the column heading says 65% and the graph shows about the same. Some non-microsoft desktop Icons changed image on their own, and some icons elswhere seem to have changed size. Particularly noticable in 'Settings>Home' where they seem about 25% smaller. I like the new dark theme in File Explorer. (Now I need to work out where this new clipboard stuff is saved so that I can add it into my batch file).
  13. TBH if something was wanting to steal your contacts or any other data then it would not give you a warning first, it would just take it. I have had CCleaner on Android phones and devices, and when installing (and at other times) it warns that it needs 'access' to your contacts list among other things, in order to be able to clean it. Presumably it's the same with an iMac? Most cleaners and anti-virus/anti-malware programmes need such access to work properly, they are not taking anything just checking that it's clean. So the first question is was it just saying that it needed 'access' to your contacts list - in order to clean it? I suspect that is all you were seeing. However if you want to be cautious then run an anti-virus or anti-malware programme to check your machine is not infected. In the end though if you don't like what any particular app is trying to access then don't use it.
  14. LOL. I checked for updates and it started downloading - at 200-500 Kbps! (It's usually better than that but still rural BB speeds). After an hour it had downloaded 7%. So I unplugged the laptop and tookit across the road to the pub. (Any excuse). 50-57 Mbps fibre, download complete in 10 mins. Still installing.
  15. Simply stop using the registry cleaner, you don't need it. It is a specialist tool (for trying to fix a virused/broken PC), - it should not be run regularly. Running it will not 'speed up' your machine. Microsoft policy the use of registry cleaners: https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities
  16. This seems to be being asked a lot recently. (Not sure why?). Take a look at the CCleaner documentation here: https://www.ccleaner.com/docs/ccleaner/using-ccleaner/finding-duplicate-files Also this recent thead ask much the same:
  17. WinSxS (Windows Side by Side) is sometimes refered to as the equivalent of the old i386 folder, a backup of your system files. - But it is much more complicated than that. Whilst you could remove i386 if you were short of space, Windows needs some (most) of the components in Win SxS to run properly. Removing WinSxS, or it's files, could break your Windows, resulting in BSOD's etc. It clearly states in that link given above - Leave it to Windows to clean and optimise WinSxS automatically, - or run Disk Clean-up, or Storage Sense 'Free up space now' if you must. If you want to check just how big your WinSxS is, and if Windows recommends cleaning it, then see this link: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/determine-the-actual-size-of-the-winsxs-folder
  18. If you look at the files in the list you attached you will see that each duplicate was created at exactly the same time but in different folders. This often tells you that these are files that have been installed by programmes, and they need the same file in different locations to work properly. I may be that there is only one actual file, with the others just being shortcuts that point to it. If you remove one or more of these duplicates then the programme may/will not work properly, and you will then need to reinstall it to put the duplicates back and get it working again. I would leave all the drivers, and anything in 'C:\Programme Files' well alone. You could break your machine altogether by removing those. (Try another scan but make sure that you have 'Ignore','System Files' ticked in CCleaners Duplicate Finder. (It may still find some of those anyway)). The rest of them seem to be iTunes files, one copy in '....\Music\iTunes\iTunes Media\...' and another in '....\Music\iTunes\iTunes Music\...' I'm not familiar with iTunes, but again I suspect that there is only one actual file, with the other just being a shortcut that points to it. Although it is possible that they may in fact be full copies. - See "Consolidate your iTunes Library" in the second link below. These may help you with deciding about the iTunes files: https://appsliced.co/ask/where-are-my-itunes-songs-stored-on-my-hard-drive https://support.apple.com/en-us/HT201625 You may want to ask more about the iTunes files on an iTunes forum. Here's the official Apple one, there are others: https://discussions.apple.com/community/itunes/itunes_for_windows
  19. One of the perpetual open source problems with projects growing too big. The contributors start squabbling amongst themselves, (in this case over political/race/gender issues), and forget why they were there in the first place.. This March 2018 article from the Linux Foundation seems strangely prophetic: https://www.linuxfoundation.org/blog/2018/03/lessons-learned-from-growing-an-open-source-project-too-fast/ Anyone want to bet that Google will just take Linux development over to 'protect' the Android OS? The devs can withdraw their copyright licences but Google already have the code, it's open source. The devs could try to sue for breach of copyright, but do they have the resources to take on Google? We've all seen these copyright battles in the software/hardware industry, they go on for years.
  20. You read/quoted me wrong trium, I was saying that ADWcleaner was not a rival, despite them both having '...cleaner' in their names they are do widely different things.
  21. Try ADWcleaner from Malwarebytes, its good at getting rid of that annoying Adware. (Note it's not a rival of CCleaner - they do totally different jobs). https://www.malwarebytes.com/adwcleaner/ Malwarebytes itself can also remove some Adware alongside it's usual malware protection. It does it differently from ADWcleaner, so may be worth a go if ADW doesn't get rid of the stuff. https://www.malwarebytes.com/
  22. Take a read of that link that I gave you. A system restore point can take your computer system back to a know working state if something goes wrong with the system settings. It's better than nothing, and has it's uses but - It will not repair any fault, it will not recover anything other than certain system files and settings. It is only meant to get your computer working minimally again - So that you can then do other things to repair it and/or get any lost files back. But if your computer is not working at all then how are you going to use the restore point anyway? Windows 10 has some built in recovery options that are better than restore point at fixing things. eg. If your computer fails to start properly 3 times in a row then it will automatically run this special 'Recovery Environment' to allow you to repair or reinstall Windows 10. But if the problem is a failed chip or other component , or a broken hard drive, or just a loose wire, then neither a restore point or the Recovery Environment can fix that. If you can't trust your computer then I'll say it again - Back up your personal files onto an external disc, or a USB stick. (Do it now). That way if it dies altogether you have not lost your important files.
  23. This explains restore points with Windows 10: (You need to turn them on, they are off by default in Win10). https://www.windowscentral.com/how-use-system-restore-windows-10 Restore points have limited functionality, they are NOT a system backup. Windows 10 has other, better, repair tools. You can Reset, Refresh or restore a System Image. Restore points do not save your personal files (documents.pictures, etc.), you need a backup for those. If you are having problems then it is better to make a full 'mirror' backups of your system regularly to an external disk. There are many backup programmes out there, Macrium Reflect is a popular one which has both free and paid for versions: https://www.macrium.com/reflectfree
  24. Don't worry too much about it, and it isn't a bug to be fixed, it's the way a computer works. - I'll explain why. Tracking Files: These files are not 'tracking' you in the way most of us would regard 'Tracking'. (ie. Getting your physical location and following you around). It all depends on what you mean when you say 'Trackers'. What the CCleaner Health Check screen calls 'Trackers' are simply cookies, called a 'tracking cookie'. Health Check also calls all Temporary Internet Files 'Trackers'. Tracking cookies are simply cookies that make a record of which page(s) you have visited on a website, and usually for that website only. Some greedy ones (Google, Facebook, etc.) will try to record every webpage that you go to so that they can then target ads about what you are interested in. I ran a test and found that what the Health Check screen calls 'Trackers' are in fact simply cookies and Temporary Internet Files. Use Custom Clean and go to Options>Advanced and select 'Advanced Report', that will give you a better idea of just what CCleaner is finding to clean. Files that re-appear after cleaning: It is normal for files to reappear after you have just cleaned them. Your computer is using and creating temporary files all the time. These particular files that reappear are created as empty 'storage' and 'fill up' with information as you use your computer. Think of it like like this: Someone puts an empty box on your desk for you to put temporary notes in. (Windows makes an empty temporary file). You gradually fill it up with notes and then throw the box away to get rid of the notes you don't want. (Windows writes things there, you run CCleaner). So they immediately put a new empty box in its place for you to start filling again. (Windows makes a new, empty, temporary file). You throw it away again, they put another empty one there. So these files will always get recreated shortly after you clean, there is nothing in them until you start working again. If you keep deleting the empty ones Windows will pause the recreating while it works out what is going on. So for a while it may look like you have finally got rid of them, but they will be back minutes later. It's just the way that Windows works. PS. Since v5.64 CCleaner itself now puts a couple of files in 'Internet Explorer - Temporary Internet Files' when you open CCleaner, and then finds them to clean. Slightly odd, but it does that. (One of them contains the CCleaner version number). SYNCING - As well as Windows creating empty files there is another way that cleared/deleted files can reappear. These days many users have their browsers (and maybe other apps) SYNCED. If you have your browser synced then anything you clean from your computer will be restored by the syncing next time you open the browser. (That's how syncing works, it saves your data in the cloud and sends it to all your devices when you open the browser on them). To stop that happening you have to clear the synced information from with the browsers sync settings, or turn off syncing altogether.
  25. No one can keep up entirely with what Microsoft does these days. For instance CCleaner used to have the option to remove the windows.old folder, it was (fairly) safe to do so. But with Windows 10 Microsoft changed they way they do upgrades, now removing the windows.old folder could break things in certain circumstances. (And did for some people). So CCleaner now leaves it alone and let's Windows handle it itself.
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