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Everything posted by nukecad

  1. Because the updated part of any application needs to write itself to your disc, to the registry, etc, which is changing the memory. As noted in that quote from Malwarebytes above, it's not what CCleaner update is doing, it isn't doing anything different from normal. - It's the MB3 anti-ransomware component that is blocking many updaters not just the CCleaner one. It's Malwarebytes that needs to fix MB3 - not CCleaner, or Skype, or Visual Studio, or KeePass, or any of the others that are currently being blocked by MB3. And yes, updates from all those apps will continue to be blocked by MB3 anti-ransom until Malwarebytes fixes it. As advised by Malwarebytes - turn off the AR during updates. As for the rest about Avast, you are aware that Avast now own Piriform? (But you're not on your own with those thoughts, many don't like the changes).
  2. Usually CCleaner shows 'Skipped' when it is unable to delete files because they are still open in the background. (Although there could be other reasons). In that case you should normally get a pop-up saying that Firefox is open and asking if you want to close and clean it. Select Yes and it closes and cleans Firefox, Select No and Firefox is skipped. BUT if you have previously ticked the 'Do not show this message again' then you won't see the pop-up again, Firefox won't be closed and you will just see the 'Skipped'. You can turn the pop-ups back on again. In CCleaner go to Options> Advanced and uncheck the box next to 'Hide warning messages'.
  3. All AVs update their definitions and detection methods daily, sometimes 2, 3, more, times a day (at least all the good ones do). And occasionally mistakes get made and things get blacklisted that shouldn't be. I'm not familiar with SecureAnywhere, but this is their webpage about checking what it has quarantined: https://www.webroot.com/En_US/SecureAnywhere/PC/Content/C5_Quarantine/CH5a_ManagingQuarantine.htm If you do find that it has quarantined CCleaner then you should restore it, and SecureAnywhere will then ignore it in future scans (Unless you later tell it not to again). And if it has quarantined CCleaner then you might report it as a False Positive to Webroot so that they can check just why it did so.
  4. Seems simple enough to go to Settings> Privacy> Activity history and click on Clear. Or you could turn timeline off altogether from the same place. Method #1 here: https://news.softpedia.com/news/how-to-disable-timeline-in-windows-10-spring-creators-update-520447.shtml
  5. There is a current problem with the anti-ransomware component of Malwarebytes blocking updates with various applications. Malwarebytes are working on it and their advice is to turn off the anti-ransomware, update, turn the A-R back on. The Windows Defender problem with Controled Folder Access sound like one I've come across before myself. Again this is Windows Defender version of anti-ramsom protection. It works on a "block everything by default" philosophy . When it was first introduced I found that it was preventing some non-Microsoft applications from saving anything at all in the folders Documents, Pictures, Videos, etc. All the 'user' folders in fact. (A bit of an amateurish 'sledgehammer to crack a nut' solution to ransomware - if you prevent everything from being modified then ransomware can't modify it). I couldn't even save documents from my, non-Microsoft, word processor. https://www.bleepingcomputer.com/news/microsoft/windows-10s-controlled-folder-access-anti-ransomware-feature-is-now-live/ As I already have AR with MB3 I just turned off Controlled Folder Access in Defender and left it off.
  6. That's a very odd one. I have no problem with CCleaner v5.43.6522 on my 1803. My best guess is that you have an anti-virus programme that is removing it by mistake, this is known as a 'False Positive' in malware fighting circles. (There was an issue with one version of CCleaner last year, It was resolved but some AV's can still be a little over-agressive about it). If you have a 3rd party AV (Kaspersky, AVG, Avast, Norton, etc.) check if it has removed or quarantined CCleaner. If it has then you will need to make CCleaner an 'Exception' in the AV to stop it being removed/quaratined.
  7. Do you have Malwarebytes running? There is a bug in the Malwarebytes anti-ransom module which is currently preventing various programmes from updating.
  8. There is an 'official' post about this on the Malwarebytes forum, it is affecting various programme updates. It's a bug in the ransomware protection, the workround is to disable the ransomware protection while you download and install updates. https://forums.malwarebytes.com/topic/229458-ladies-and-gentlemen-malwarebytes-35/?tab=comments#comment-1245964
  9. There have been reports of this afecting Windows 10 for a while. It's best not to use CCleaner to clear windows.old with Windows 10. (I believe it's been removed from the latest CCleaner versions?) You may find the new 'Storage Cleaning' in Win10 1803 faster than using disk-cleanup. You can find it at: Settings> Sytem> Storage> 'Free up space now'.
  10. Looks like a hotfix has been released to let you uncheck the options: EDIT- Confirmed, there is now only the 3rd party warning and it is unselectable. (Still shouldn't be pre-selected to fully comply with GDPR, but it's a start). Quick work and shows that they do listen. Apologies for the link, I can't edit it - just scroll up from there.
  11. Again, I'm not bothered about the data - I'm just trying to help Piriform comply with the new legislation.
  12. Interesting thing just happened. I also have CCleaner Free on my Android phone and it's just updated. In the Menu > Settings there is a new 'Personal Privacy' section which has one entry - "Share usage data with third parties for anaylitics". This has a slider button which is on by default but it CAN be turned off. An improvement by letting it be turned off, but under GDPR it should still not be on by default. (and it probably shouldn't be 3 levels in, but that one is debatable). 8/10 must try harder.
  13. It's simple, if you are an EU resident. (I'm not sure of the rules in the USA or elsewhere in the world). Same as before, you put in a "Subject Access Request" for all the data/information that they hold on you. This can be done by phone, email, or letter. And can be done to any employee of the organisation, but it's best to contact the correct department, most organisations will now have a 'Data Protection Officer'. Some organisations do have a special form to make things easier/clearer. But even if they do you don't have to use it, they must respond to all requests however made. There have been a couple of changes, in the individuals favour, to SARs under GDPR - They must now supply your information within 30 days. They cannot (normally) charge you a fee for supplying the information. (Under previous UK DPA law it was 40 days, and they could charge a £10 fee). Here is the UK Information Commissioners Office page about 'Right of access' under GDPR: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/ Edit- that's the page about an organisations responsibilities for SARs, here's the consumer page: https://ico.org.uk/your-data-matters/your-right-of-access/
  14. You are looking at the "Windows" tab which shows Edge and IE browsers, click the "Applications" tab next to it and Firefox and any other browsers will be shown there.
  15. Those who say they will use an older version are completely missing the point. The older versions will still collect exactly the same data, they just won't have the (untickable) privacy option showing. The new legislation just makes data collection more 'transparent', and is supposed to give you a clear opt-in, not an otp-out. (And it has to be a choice, it can't be 'accept or don't use our stuff'). As I keep saying, it's not a big deal, people are going to make mistakes with this new legislation, and they are not going to get penalised for it unless they refuse to put it right. http://www.bbc.co.uk/news/business-44208456 Some US concerns are already overreacting and have blocked access to their websites in the EU in a panic move, (news sites especially for some reason?)
  16. This is already being discussed, here on this forum, on the Avast forum, and on various tech industry blogs. https://forum.piriform.com/topic/51913-ccleaner-5436520-cannot-opt-out-of-privacy-exposing-compulsions/?tab=comments#comment-295944 https://www.ghacks.net/2018/05/24/ccleaner-update-introduces-privacy-options/ Many people have now pointed out that the ability to untick the first box (not the second one) does not coply with the new EU legislation. It doesn't even comply with Piriforms own new privacy statement. (The privacy statement does comply with the new legislation). It looks like there has been a minor disjoint between the lawyers and the developers. We are all awaiting the next move.
  17. You are correct that the second checkbox has nothing to do with it. I'm also not bothered about what data Piriform may or may not be collecting. I'm simply pointing out that as it stands it does not comply with the new legislation. The privacy statement does comply, but I guess that something got lost between the statement and the implementation. It happens, nobodys going to get crucified for it. Fix it and move on.
  18. That sound like the Filehippo site, which is the 'official' distribution site for CCleaner. It does have a 'watch this video' while you're waiting page. If you have an adblocker or similar then the video could be blocked and not show. (Or it might be to do with what browser you are using, or just your slow broadband). Just ignore the driver updater and anything else that Filehippo offers you, close the tab and look in your 'downloads' folder for the CCleaner installer. I've just had a look at Filehippo and the download did not complete for me the first time, I had to try again before I got a pop-up asking if I wanted to save the file. TBH. I, and other regulars here, always download updates from the official Piriform Builds page rather than Filehippo. Even when prompted from within CC I say 'no' and then go get it myself from builds. You might like to bookmark this for future use: https://www.ccleaner.com/ccleaner/builds PS, I'm also rural and know what you mean about slow broadband. EDIT, Hazelnut just beat me to it.
  19. They are not collecting any data that they didn't with previous versions. These new laws are not so much about what they can take, more about getting your permission, and especially how they look after your data The new EU legislation means that they have to be more open and transparent about it, and can't without your consent. Of course these new, strengthened, rules only apply in Europe. The USA and elsewhere have their own data protection rules. (Sorry Andavari, you are not covered by EU/UK legislation). In Europe, as from tomorrow, they need your explicit consent to collect and store your data, and they must give you an opt-out, they need explicit consent to pass it on to others, and they must tell you just what they are holding about you if you ask them to, and generally they can't charge you for suppling you with your own data. There are new rules about just what explicit consent means, and pre-selected (or hidden behind 2 or 3 levels of weblinks) tickboxes definitely do not comply. There are also new rules about individual rights to get incorrect data corrected, and/or even deleted in some cases. If the big organisations had been more conscientious, and especially more transparent, about what and how they collected data, and didn't keep loosing it to hackers and leaving unencrypted laptops lying about on public transport, then there would have been less need for this new legislation. Not that you are ever going to stop hacks, but again the new regs are very clear about what you must do if data you hold is lost, hacked, or otherwise made public. It's the big organisations that have made the new rules necessary, and as usual it's the small business who will affected most by it.
  20. Please re-read my post above, and the link to the UK regulators information regarding consent. By having those boxes pre-selected, and not accesible to un-select, you are not complying to EU/UK legislation. You are not even complying with your own published privacy policy! Section B, Options, clearly states: No - as it stands we can't "turn off this feature". Read the legislation (or get someone who can understand it), if you have such a consent setting showing then the individual must be able to opt out, whether you are actually collecting data or not. One of the main reasons for GDPR was to address and clean up practices like this in spftware and online. I'm trying to help you out here, your are not going to get censured for this, at least in the early days of the legislation. But it is something that you should be addressing, especially once it has been pointed out.
  21. It's been reported and I've asked for it to be escalated to the Admin/developers.
  22. GDPR is about your consent to data about you being collected/retained. And it's correct that pre-ticked boxes should not be used to obtain your consent to data collection. However the Avast offer is not data collection, it's an offer, so GDPR does not apply to it. Once you download the installer it is does not collect anything until you actually install Avast, (either by clicking on the icon or by restarting your computer), at which time it is Avast that will be collecting data and not CCleaner. GDPR will apply to Avast itself when it collects data as it is / once it is installed.
  23. Under the new UK-DPA 2018 and GDPR, both of which come into force on Friday 25th May, this method of consent to data collection/sharing will be illegal in the UK and Europe. I've been looking into them over last couple of weeks and the inability to untick the boxes would count as an invalid method of consent. At the bottom of this ICO article there is a list of what makes consent invalid, among others these include: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/consent/what-is-valid-consent/ I would also judge that by having this consent 'burried' in Options>Privacy it would also not be classed as valid consent as "the individual doesn't realise they consented". Avast/Piriform may want to take another look and ensure that their products comply with the new legislation. They have obviously included that new privacy section because of the new legislation, but the data consent options should not be pre-ticked and must be unselectable to fully comply with the legislation - even in the Free version. Of course that doesn't directly help here because the OP is in India where UK and EU law does not apply. (But if Piriform are going to change it then the change will probably apply worldwide).
  24. Yes, that's fine. Apologies that I wasn't clearer. Defender turns off real time protection and lets the other AV handle that if one is present, but Defender will still run scheduled scans about once a week as a double check that the other AV hasn't missed something. The cloud thing is a definition update so it's scanning for the latest nasties, and if it finds anything it will report it to MS with a sample of what it found during the scan. It's up to you whether you stick with Avast or uninstall using the utility. If you do uninstall it then Defender will turn on again and take over the real time protection.
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