nukecad

You have a couple of options: If you want to reset all of your settings everywhere in CCleaner then go to Options>Advanced and at the bottom of the list you'll see 'Restore Default Settings'. If you just want to reset the ticks/unticks in Custom Clean then right-click on the Windows or Applications tabs in Custom Clean. That gives you the option to 'Restore Default State' for the ticks: See also: https://support.piriform.com/hc/en-us/articles/360045474751-How-do-I-restore-CCleaner-s-default-settings-

That screenshot is not CCleaner.

Whilst your original post does raise a valid point; your later responses are unwarranted. We are aware that our Australian members can have a relaxed attitude to language use, and we are generally tolerant of that. But just because you yourself regard something as 'light hearted' does not mean that it will not offend others, especially those in other countries or cultures. A re-reading of the Bene Dictum Benedictum! may be useful here, followed by a reading of section 4 of the CCleaner forum Guidelines which can be found on the menu bar. Both say the same basic thing - you are welcome, but be careful not to offend others or you may no longer be welcome. Back to your original post: The installers available on the official download pages are always the latest version, so there is no need to guard against downloading an older version by mistake. At worst you might just reinstall the current version over the current version. (Unless you are downloading from a non-official site, and what any such site shows on their pages is not in Piriforms' control) In addition the name of each of the main Piriform product installers clearly shows the version number it will install before you download it or use it to install the product. So even a previously downloaded installer will show you which version it will install. The current versions are: ccsetup609.exe, dfsetup222.exe, rcsetup153.exe, spsetup132.exe - and you can see that both before and after you download/save one of them. Edge download: My Firefox asks me before downloading: Admittedly at this time that is not the case for the CCleaner Browser, or Kamo installers which don't show the version numbers in the installer name but will always give you the latest version. Kamo does show the major version number on the webpage, currently Kamo 4

Just for information in case it helps anyone. I don't have a Mac but I've had a play and downloaded the Recuva installer from the builds page onto my Android phone. I then transferred it from the phone to this laptop. I double clicked the transferred installer and Recuva installed sucessfully on the laptop. So that shows that it can be downloaded to a different OS, and then moved to a Windows machine to install there.

If you only have a Mac available then yes. I'm not entirely sure but it may be that the usual download page doesn't play well with Mac because Recuva is only available for Windows. Downloading it directly from the builds page should bypass any such issue. Just to add that download will install on a Windows machine that is not connected to the web, I've just done it to check.

Try downloading the installer from here: https://www.ccleaner.com/recuva/builds

I'd just switch your Home Screen to Custom Clean and simply use the default settings already ticked there. Those defaults are about the sam that Health Check cleans. That way you will not be bothered by any automatic Software updates, and you can always tick some more things in Custom Clean if you want to later. PS. Smart Cleaning uses the Custom Clean rules and settings.

There is - it's Custom Clean. There is no need to go offline because Custom Clean doesn't automatically update anything. There are seperate tools under 'Tools' for doing that if you want to. If you could customise the Health Check settings then it would just be another Custom Clean. Health Check was originally introduced as an option for those non-techie people who just want a quick clean of the 'regular' stuff without bothering about changing settings. It was originally called 'Quick Clean' / 'Easy Clean. When they added the automatic Startup app cleaning (Speed) and automatic Software Updating (Security) for pro it was renamed Health Check. Those 2 features were already there in Tools and they still are, they only run if you choose to run them. In my personal opinion they only added those two functions in Health Check so that they had 'something extra' to temp those non-techie people to buy Pro. (Even though they probably don't want those 2 features anyway).

From what you say then you are using Health Check, and it's CCleaner Professional. For Driver Updates simply ignore it, CCleaner won't update any drivers unless you click on Driver Updates and go through the steps. Software updates can be different though: Health Check in CCleaner Pro includes an automatic check for software updates. (Custom Clean doesn't. There's a seperate 'Software Updater' tool). I guess that you're asking this because v6.09 has just added 50 more apps that it can update, so some people will now be seeing software updates in Health Check when they didn't before. https://www.ccleaner.com/knowledge/ccleaner-v6-09-10300 You have 3 options if you don't want CCleaner Health Check to automatically check for and install software updates. 1- Use Custom Clean. Go to Options>Settings and change the CCleaner Home Screen to Custom Clean. It will then show you Custom Clean when you open CCleaner. You get more control of what gets cleaned or not by ticking/unticking the categories, be careful you do really want to tick extra things to clean because Custom Clean can clean things that Health Check wouldn't touch. 2- Tell Health Check to ignore what it has found to update. If you do want to use Health Check then: When it says it has found apps to update in the 'Security' box click on that box. Untick any apps that you don't want updating, click 'Save and Back to Overview', and continue with 'Make it Better'. YOU WILL HAVE TO DO THAT EVERYTIME THAT YOU RUN HEALTH CHECK. It doesn't remember that you told it to ignore them so will try to update them next time. 3- Go offline before running Health Check. If you're offline then it can't check for any software updates, and can't fetch them to install.

Had you actually run CCleaner v6.09? You don't say there whether you did or not. In particular did you run the Registry Cleaner? If you did run the Reg Cleaner then what version was/is your Office? TBH as yesterday was the Microsoft Patch Tuesday updates then I'd be more inclined to suspect that it's something the Microsoft Update has done. The Microsoft Updates will have installed when you rebooted after your shutdown. On a longer shot - What Antivirus are you using? There was a known issue with Avira and Bullguard AV's moving executables into a Windows temporary folder. If you then ran any cleaner it would clear that temporary folder and the executables would stop working and have to be reinstalled. None of the cleaning apps could fix that, only Avira/Bullguard could have fixed it.Aalthough we did find a way to stop it happening with CCleaner by 'excluding' that particular temporary folder. It affected more than just Office though, and I haven't seen any reports of it happening for a while, but you never know. If you could give us a few more details then things might become clearer as to what may have happened. eg. what Windows version, what Office version, what AV if you have one installed, did you run the Registry Cleaner?

Are you sure that it's only because you are clearing something? An increasing number of sites that deal with finances will require the security of sending a one-time code by SMS everytime you login. (You should be able to set an alternative security method on the website for if you don't have, or can't use, a mobile phone). Most such sites will also log you out automatically after a period of inactivity, again for your security. That's so if someone picks up/steals your device they are not logged into your accounts. (Say I log into my bank account and don't change the page for 5 minutes, it will log me out and I'll then need a new one-time code by SMS to log back in again). Some will allow you to 'trust' a particular device for say all day or the next 7 days, so that you can then login again without a texted code - but they'll want you to get and enter a new code after that day or 7 days. (My bank, utility accounts, etc. all give me that 7-day option. I never use it because it's less secure).

For licencing issues you should contact support, it's not something that we can deal with on the public forum. Email: support@ccleaner.com

I wouldn't be surprised at all if it's going to be another "SpeechRuntime.exe". They just point up that Windows now changes the registry a lot - and that registry cleaning is not something to be done as a routine but only when trying to fix something already broken.

Great. Bear in mind that it's not just the browsing history. It's cookies, Cache, Session, Temporary files, etc. as well. Whatever browser data CCleaner removes - if you have sync for that data turned on it then it will just be synced back from the cloud again. CCleaner can clear things from your machine but it can't clear the cloud.

Is your Edge synced? Syncing will put back from the cloud whatever browser data CCleaner removes from your machine - that's what sync does.

Windows is constantly changing the registry these days - which is why it's unwise to use a Registry Cleaner unless you are trying to fix a specific problem. As you are seeing the same thing on two machines then that suggests that it's something new that Windows is putting there and CCleaner doesn't know what it is so flags it up. There are a number of reg entries that CCleaner will flag/remove and Windows will put straight back. The fact that if you delete it then it comes back only reinforces that it's something Windows wants to be there. As you say "the last couple of weeks" then I suspect it's something new added by the January Windows updates.

How full is the drive? In other words how much free space was there to be wiped? The fact that resetting the Pagefile size by turning paging off then on again appears to have solved your "unrelated disk problem", plus the fact that WFS took only seconds, suggests to me that the "unrelated disk problem" you have may stem from the fact that your disc is simply too full. Windows needs sufficent free space on your C: drive (the OS drive) to work properly. The general recommendation is 15%-20% free for a HDD, or 10%-15% free for a SSD. If you have less freespace than that then you may start to encounter problems. If your disc has less than about 15% free space then it's time to move some files off that disc, or swap it out for a bigger capacity disc. All you have done with your above settings changes is to tell Windows to clear the Pagefile when you Shut Down. (Which will make shutting down take longer). You had told it not to use a pagefile at all, but then you reversed that. Did the Error-checking "Check now" find any errors to fix?

Have you tried Irfanview? That can sometimes open image files that other viewers can't. It seems to be more tolerant of slight errors in the file header. If it can open them then save-as will save a fixed version that other viewers can then open. I recently recovered a bunch of jpgs and Irfanview opened them all but a few. Although some that it opened were only half the image with the other half grey, (that's just all that Recuva could get back of those ones).

All I see there is that Privacy Guard has not detected any fingerprinting attempts to block. Have you considered that's probably because they have already been blocked by CCleaner Browser so there is nothing left for Privacy Guard to detect? So it would be more of a concern if Privacy Guard had found an attempt that CC Browser had missed. Your IP and what OS or what browser you use is not fingerprinting. Digital fingerprinting is about identifying your habits from the websites that you visit regularly. Your IP may change, mine does frequently, but your browsing habits remain the same whatever IP you have, even if you use a different browser you will still tend to visit the same websites. It's that pattern of websites that you visit that is your 'digital fingerprint'. See here for more information: https://www.ccleaner.com/knowledge/what-is-browser-fingerprinting

As these 'extra' profiles are only showing in Chrome add-ons (they are only showing there?) then it does seem to be an issue with Chrome and not Windows. CCleaner is obviously reading them from somewhere in the chrome data. They do seem to be Chrome profiles and not Windows user accounts. TBH I've never really looked much into the Browser Plugins page before, I manage them in the browser. In my CCleaner it lists 'User' as well as 'Profile' for Firefox. I also note the 'File' column, mine just has 'Path' for extensions that I have added, it only shows a full pathname for plugins that Firefox has put there itself. One thing I do note looking again at your screenshot - You say that you have sync turned off but I see that there's a plugin for Google Drive which is cloud storage and syncronisation. It's asociated with profile 'Shirley' and it isn't greyed out there so it's Enabled. You might want to check what, if anything, you have saved on Google Drive. All the other entries there for 'Shirley' look like folder names rather that plugins? Maybe they're folders in Google Drive? Which brings another thought; do you have your Office application (whichever you use) associated to use Chrome, maybe to have Google Drive as an option to save to? Maybe to use Google Drive to make backups? 'Gmail', 'Docs', 'Sheets', 'Slides' - those are typical folder names an Office app would create; and it might create a new Chrome profile to do that in Google Drive? I'm guessing that it's something like that which has created these extra Chrome profiles, an app you have installed which can access Chrome. Removing them may just prevent that app from accessing Chrome, or may prevent it working properly. If you really want rid of them then try using the CCleaner Browser Plugins page to delete them, and then see if they come back. I'd delete the ones for 'Profile 1' and 'Profile 2' just leaving the 'Default' (which is 'Person 1'). Like I said above though that may remove the add-ons from Chrome so if you want/need them you'd then have to put them back on the default profile. Alternatively open Chrome and remove the add-ons from there, then put the ones you want back. Another alternative would be a Refresh, or Repair, of Chrome. And remember - there's always the blitz option.

Have you actually opened your Chrome and looked at what user profiles have been set up? Has your mother ever used your computer and connected to her Google account? Maybe she checked her Gmail? maybe accessed Facebook or something else which is linked to her Google account? maybe it's a while back and you've both forgotten? Anything like that could have set up another profile in Chrome, possibly without you knowing that it had done that, (or maybe you clicked a button to dismiss a pop-up without reading it?) Maybe something else??? - Google collects and hoards all kinds of stuff. It's one reason I don't have Chrome on my computers.

Those appear to be profiles in Chrome itself, and not user accounts on your computer. See: https://support.google.com/chrome/answer/2364824?hl=en-GB&co=GENIE.Platform%3DDesktop It you look at those pathnames in your screenshot: 'Shirely' is '...\Chrome\User Data\Profile 1' 'Person 1' is '...\Chrome\User Data\Default' 'Person 2' is '...\Chrome\User Data\Profile 2' If you haven't set them up in Chrome deliberately then I'd simply remove the unwanted profiles from Chrome. Of course doing that could cause some changes in your Chrome because anything that's only associated with the removed profiles will also go. I'd sugest that you first remove the profiles 'Person 2' and 'Shirley', and then rename 'Person 1' to 'Shirley' so that 'Shirley' becomes the default profile. That should also make sure that your Foxit, PayPal, and Ghostery extensions remain, they are on that default profile. You'll have to check what else has gone missing though, eg, that 'Pinterest Save Button' only seems to be on Profile 2, the Gmail extension only seems to be on Profile 1, and so on. So you may need to reinstall those extensions in the Default profile after removing the other profiles. See the link above for how to remove and rename Chrome profiles. PS. If your Chrome is synced then you may also have to make the changes in the syncing, if you don't then it might just sync the profiles back again? I'm not sure about that because I don't use Chrome so don't know just how those profiles work. (Of course there is also the 'blitz-it' option - Delete any Chrome syncing from your Google account, uninstall Chrome, Restart your computer, then reinstall Chrome and start from scratch).

Interesting thought. However it is a duplicate file finder. It's also deliberately set up not to delete things 'in one fell swoop', you have to select the duplicates for deletion one by one. It's done like that so that you have to think what you are selecting for deletion. Doing things, especially deleting files, 'in one fell swoop' is often the source of mistakes. (Just look on the Recuva sub-forum here to see how difficult and time consuming it can be to try and get mistakenly deleted files back). The best that I can suggest is to search for the duplicate images and then read what folders the duplicate are in. 'Save to text file' after a scan could help with that. Then, when you are sure, you could delete the duplicate folders in File Explorer. Of course you'd want to be sure that any folder contains only duplicates before deleting it. Checking the size of each folder, and the number of files each contains, should help there.

Hazelnut is talking about this; is this not what you see?

It is meant to be like that, that alert needs a response so it takes 'focus' from the CCleaner interface until you respond to it. It's the way that Windows works. When you get such an alert from Health Check and don't want those particular apps to be closed and cleaned simply do the following: Click on the blue ticks to untick the ones that you don't want closing. (Clicking the top one will untick them all). That will change the big blue button to 'Skip'. (The unticked apps will be left running, and not Analyzed or cleaned). Click 'Skip' and it will go back to the main Health Check screen and carry on Analyzing. For example: