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Everything posted by nukecad

  1. Try ADWcleaner from Malwarebytes, its good at getting rid of that annoying Adware. (Note it's not a rival of CCleaner - they do totally different jobs). https://www.malwarebytes.com/adwcleaner/ Malwarebytes itself can also remove some Adware alongside it's usual malware protection. It does it differently from ADWcleaner, so may be worth a go if ADW doesn't get rid of the stuff. https://www.malwarebytes.com/
  2. Take a read of that link that I gave you. A system restore point can take your computer system back to a know working state if something goes wrong with the system settings. It's better than nothing, and has it's uses but - It will not repair any fault, it will not recover anything other than certain system files and settings. It is only meant to get your computer working minimally again - So that you can then do other things to repair it and/or get any lost files back. But if your computer is not working at all then how are you going to use the restore point anyway? Windows 10 has some built in recovery options that are better than restore point at fixing things. eg. If your computer fails to start properly 3 times in a row then it will automatically run this special 'Recovery Environment' to allow you to repair or reinstall Windows 10. But if the problem is a failed chip or other component , or a broken hard drive, or just a loose wire, then neither a restore point or the Recovery Environment can fix that. If you can't trust your computer then I'll say it again - Back up your personal files onto an external disc, or a USB stick. (Do it now). That way if it dies altogether you have not lost your important files.
  3. This explains restore points with Windows 10: (You need to turn them on, they are off by default in Win10). https://www.windowscentral.com/how-use-system-restore-windows-10 Restore points have limited functionality, they are NOT a system backup. Windows 10 has other, better, repair tools. You can Reset, Refresh or restore a System Image. Restore points do not save your personal files (documents.pictures, etc.), you need a backup for those. If you are having problems then it is better to make a full 'mirror' backups of your system regularly to an external disk. There are many backup programmes out there, Macrium Reflect is a popular one which has both free and paid for versions: https://www.macrium.com/reflectfree
  4. Don't worry too much about it, and it isn't a bug to be fixed, it's the way a computer works. - I'll explain why. Tracking Files: These files are not 'tracking' you in the way most of us would regard 'Tracking'. (ie. Getting your physical location and following you around). It all depends on what you mean when you say 'Trackers'. What the CCleaner Health Check screen calls 'Trackers' are simply cookies, called a 'tracking cookie'. Health Check also calls all Temporary Internet Files 'Trackers'. Tracking cookies are simply cookies that make a record of which page(s) you have visited on a website, and usually for that website only. Some greedy ones (Google, Facebook, etc.) will try to record every webpage that you go to so that they can then target ads about what you are interested in. I ran a test and found that what the Health Check screen calls 'Trackers' are in fact simply cookies and Temporary Internet Files. Use Custom Clean and go to Options>Advanced and select 'Advanced Report', that will give you a better idea of just what CCleaner is finding to clean. Files that re-appear after cleaning: It is normal for files to reappear after you have just cleaned them. Your computer is using and creating temporary files all the time. These particular files that reappear are created as empty 'storage' and 'fill up' with information as you use your computer. Think of it like like this: Someone puts an empty box on your desk for you to put temporary notes in. (Windows makes an empty temporary file). You gradually fill it up with notes and then throw the box away to get rid of the notes you don't want. (Windows writes things there, you run CCleaner). So they immediately put a new empty box in its place for you to start filling again. (Windows makes a new, empty, temporary file). You throw it away again, they put another empty one there. So these files will always get recreated shortly after you clean, there is nothing in them until you start working again. If you keep deleting the empty ones Windows will pause the recreating while it works out what is going on. So for a while it may look like you have finally got rid of them, but they will be back minutes later. It's just the way that Windows works. PS. Since v5.64 CCleaner itself now puts a couple of files in 'Internet Explorer - Temporary Internet Files' when you open CCleaner, and then finds them to clean. Slightly odd, but it does that. (One of them contains the CCleaner version number). SYNCING - As well as Windows creating empty files there is another way that cleared/deleted files can reappear. These days many users have their browsers (and maybe other apps) SYNCED. If you have your browser synced then anything you clean from your computer will be restored by the syncing next time you open the browser. (That's how syncing works, it saves your data in the cloud and sends it to all your devices when you open the browser on them). To stop that happening you have to clear the synced information from with the browsers sync settings, or turn off syncing altogether.
  5. No one can keep up entirely with what Microsoft does these days. For instance CCleaner used to have the option to remove the windows.old folder, it was (fairly) safe to do so. But with Windows 10 Microsoft changed they way they do upgrades, now removing the windows.old folder could break things in certain circumstances. (And did for some people). So CCleaner now leaves it alone and let's Windows handle it itself.
  6. This has been reported as happening when Windows 10 is in safe mode without networking. (Boot option 4). It seems to be OK in safe mode if networking is enabled. (Boot option 5). There have also been reports that the same happens with Windows 7 in safe mode. https://forum.piriform.com/topic/52111-ccleaner-crashing-in-windows-safe-mode/
  7. It can be handy for finding things that you may have saved twice, or copied without meaning to. But with system files then unless you are very short of disc space it's probably best to err on the safe side and leave them.
  8. What kind of files are they? If they are your documents/photos/videos/etc. then only you can tell which you want to keep. If they are system files then they are best left alone, you could break your machine by removing them. They may be backup files so you can repair or reinstall Windows if you ever need to, or they may look like the same file but be slightly different versions for different apps to use. Tick the option to ignore system files. Follow the general rule - If in doubt leave it alone.
  9. It's been reported previously, 5.47 does not seem to be able to run, or even analyze, in safe mode.
  10. Only you can decide which of your files you want to keep. If they are not your files but system files then leave them alone, removing system files could break your machine.
  11. Sorry my bad explanation / poor choice of words. Indeed you can do it that way, - but it's not the usual way of doing it, and doesn't seem to be the way that eliascam is doing it. I was trying to get to the bottom of just what eliascam was (or wasn't) doing and so had ignored that particular method.
  12. That's what they said above. At least they acted quickly this time, rather than letting a lot of people download a version with a known bug.
  13. And 5.47 had a Beta release to find bugs before the main launch. Did nobody use it? PS. I'd just installed 5.47 released version to check it out, (downloaded it yesterday) and a few minutes later it got pulled . LOL.
  14. Have they got the Monty Python team writing this stuff?
  15. Sorry but it's still not clear just what you are seeing. Can you post a screenshot? Make sure that 'Advanced Report' is selected in Options>Advanced. Go to the cleaning screen and either Analyze or Run Cleaner. Take a screenshot of the results and post it in your next reply. It should look something like this:
  16. Hi eliascm, I've been trying to follow this thread but it's not clear just how you are trying to use CCleaner. Some of the things you have posted seem to say that you are not quite sure how it works. Let's see if I can help with some screenshots. Firstly That says to me that you mean this screen: You can't clean cookies at that screen, it just enables you to move them between the 2 lists. To delete cookies you need to select them on the main cleaning screen, for each browser you use. If they are not selected there they will not be cleaned. If they are selected then when you click on the big blue 'Run Cleaner' button they will be removed. Firefox or other browsers are on the second tab, 'Applications', again they need to be selected to be cleaned. That is the reason for the screen shown in the first screenshot above. You move the cookies you want to keep into the 'Cookies to Keep' list and CCleaner with leave those ones alone. Hope that helps.
  17. I redacted that bit but it's quoted now, fair enough.
  18. For a while I've been of the opinion that the alienation of the CC userbase is being done deliberately. I now even have a reasonable theory of why it is being done in this way, one that could make sense of it. I've no proof of course, it's a theory that I can't share openly on the forum, but it is compelling.
  19. I'm sure you know that you could change your ethernet or wifi settings to tell it that your internet connection is metered, that will stop it updating. But don't forget to change it back once in a while and check fo updates when you have time or you won't get any security updates.
  20. Piriform have freely admitted that they have done, and are still doing, this. For "some users" read everyone who has an older version, and who hasn't already blocked/deleted their 'emergency' updater. Once again though it's the big issue of lack of communication with users that is annoying everyone. the lack of any announcement that they would start to do this. the lack of any option to decline the update. the lack of any notification that they had force updated your version. Once again it took a raft of complaints on the forum before the deigned to respond with a (misleading and incorrect) statement. Piriform/Avast seem intent on a slow suicide for CCleaner. (I have my own suspicions about just why).
  21. Cheers Andavari, I hadn't clocked that they had reduced it to 10 days. It does make sense I suppose, if it was still 30 days then they'd be clearing it just before the next patch Tuesday.
  22. Well that was timely, this afternoon during my weekly clean up routine I ran WU and got an update, KB4100347. It's 1.2 MB download to patch Intel CPU microcode against Spectre (again). Running Free up space now in Storage Sense found it as 1 MB so I grabbed another screenshot: (You can also see that the figure for Delivery Optimisation Files has gone up since the previous screenshot, from 236 to 508 KB). So obviously from that if you runs SS manually then you do not have to wait 7 days. I'm not sure just how it works though if you have SS set to a schedule or just runnning when it thinks it needs to, which is why I put that bit in parenthises. Also from reading that I'm also not sure if will remove it, or compress it pending removal later? Of course minor updated and Patch Tuesdays don't usually craete a windows.old, but I'm pretty sure that SS also removed that after the last feature update. (We'll be able to check on that in a month or so when the September feature update to v1809 comes). With the recycle bin I'm also not sure how it works there, but there is a setting in "Change how we free up space...." to leave files in the bin alone for different periods. Of course its easy enough to empty the bin yourself at any time so I believe SS just does it with older files. Storage Sense is one of the features MS are keen on improving, so I would expect more changes/improvements with the setting options in next months September 2018 feature upgrade.
  23. Well GDPR regulates the collection, storage, and use of data/information. So while forcing an update on people is not good practice it's not actually covered by GDPR. If that update then collects any information/data then that is covered by GDPR. The 5.46 update is still not GDPR compliant, because the 'privacy' tickbox is still pre-ticked after a new install. GDPR clearly states that tickboxes like this should not be pre-ticked. As I have been told in the past that Piriform being a large organisation knows better than I do, I'll give a couple of quotes from the ICO website to back that up: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/consent/how-should-we-obtain-record-and-manage-consent/ https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/consent/what-is-valid-consent/ Right at the bottom of the page gives (among a long list of invalid consent methods):
  24. Even if there are none to clean up (or they have not been there long enough, I think it's 7 days) you can still see SS scanning for them. See the text above the progress bar in this screenshot: And yes if they are there to clean then it takes a long time to remove them, same as with Disk Cleanup to remove them. That was where CCleaner won out, the speed of removal, but of course that speed (less checking?) became unsafe with Win 10 so they removed the feature from CC. TBH if you leave them alone then Windows itself will remove them in the background after 30 days, storage sense or not. Which is why after a feature update in Win 10 you only have 30 days if you want to roll back to the previous version.
  25. Running Storage Sense manually will remove old Delivery optimisation files, and old Windows 10 update files if there are any. If you select 'free up space now' it scans for files to be removed and lists the catagories and size to be removed. Some catagories will be pre-selected by default, others like the update files you have to select yourself. The big difference between Storage Sense and Disk Clean-up is that SS can be easily scheduled to clean in the background. Select 'Change how we free up space automtically' for the scheduling options. Be careful when looking up Storage Sense articles online, like much of Windows 10 it's changing all the time.
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