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Nergal

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Everything posted by Nergal

  1. This entry is used by windows, run an analyze and right click the entry and add to excludes list See here
  2. Yes because it can't analyize those programs as they've locked the files for use. So ccleaner needs them xlosed to nake the assessment of their junk.
  3. Ccleaner does have routines for both these softwares. In custom clean they are on the second, apps, tab. If they don't show on your pc there, it might be that you chose a non default location for them. This can be resolved with custom loctaion command. https://support.piriform.com/hc/en-us/articles/360048432991-How-to-clean-user-data-from-other-browsers-with-CCleaner-for-Windows#extra-cleaning-for-chromium-or-mozilla-based-web-browsers--0-1
  4. Do you have a winapp2 or other enhancing for ccleaner?
  5. Yup someone left a boilerplate statement on. @Dave CCleaner
  6. Please email support@ccleaner.com from the email address you registered with.
  7. Please email support@ccleaner.com from the account you registered ccleaner with. Iirc you should have gotten a reminder a month before, but, like you, I'm just a user and can't help with registration issues on this user forum.
  8. 12% is a small amount, you're trying to get to zero, you never will achieve that . Windows is a messy child and fragments immediatly. If it was always 30% maybe something to worry about but 12 is normal
  9. This is a user forum so you won't get help unless a user can identfy the issue. Maybe you're blocking server access in your firewall?
  10. The blue is just a piriform color it isn't (too my knowledge) a color coded message
  11. It's informing you that the minimum limit has been reached and is asking you do you want to clean. That said yours is quite low at 1/2 a GB. You can set this limit in options>smart cleaning. I have mine set to the default 1GB.
  12. Make sure you aren't clearing the cookie for www.ccleaner.com. You should only see the offer rarely but if the cookie is cleared adverts may popup more often.
  13. Nope this sticks, it's a hidden option (usually one using group policy in a corporate environment ) but no upgrades don't touch the setting
  14. System restore (attempts) to make services, drivers and registry back to where they were when the point was made. It has no effect on apps and docs Ok let's try to assertain some info. Are you saying this happened only installing and not running any section that caused this? Ccleaner has no ability to have caused this solely on install. (it doesn't update any windows components such as .net or visual basic c). This does not discount that this has happened i just don't see how.
  15. Winapp2 isn't a third party program. It is a template of other cleaning routines made by ccleaner users. Entries from winapp2 often are added later to ccleaner's default rules. There's a link to an explanation in my signature
  16. I think they mean general trash (junk) not the recycle bin .
  17. Glad you figured it out, thanks for coming back with your report
  18. The very act of shuting down and starting up overwrite some. The location you restored to may also be a factor (if you chose to restore them to the same drive they were lost from). Just using portable is not enough if it is not placed on a separate drive from the drive being recovered from. Finally, if you used, the same pc to download recuva that's some writing.
  19. Wow ok so i just read your terible (should not happen and I'm sorry that it did) post. But you did, in all your details, leave out what exactly you did in ccleaner. The behavior you described cannot (should not, rather) happen in a default state custom clean. When you used ccleaner what features did you use (performance optimizer, driver updater, health check, registry, any combo).
  20. No, sorry at this point all licensing for the android app is through play store (and maybe amazon it might be listed there but i haven't checked amazon appstore in years).
  21. To be sure, where did you get ccleaner from ? If not the official page you may have a problem
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