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FrancisT

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  1. FrancisT
    Kamo_Logs.zip = 17 MB Exceeds The Max file size of 1.95 MB, will not attach
  2. FrancisT
    Using Windows 10 Pro, After the Nov 17th, 2022, update version 4.6.891.1424, Kamo starts fine, except Private Connection that used to start Automatically does not. I have to manually turn on the Private Connection and re-checkmark all the box settings after every system boot or restart. Everything was working fine before the program update, I also checked Task Scheduler which shows Kamo task was updated on 11/17/2022. And is no different from the previous scheduled Task setting. Is this a program change or an error in the software coding, seems like the settings are not being saved for Protection Connection being ON or OFF.
  3. FrancisT
    Using Windows 10 Pro, After the Nov 17th, 2022, Kamo update version 4.6.891.1424, starts fine, except Private Connection that used to start Automatically does not. I have to manually turn on the Private Connection and re-checkmark all the box settings after every system boot or restart. Everything was working fine before the program update, I also checked Task Scheduler which shows Kamo task was updated on 11/17/2022. And is no different from the previous scheduled Task setting. Is this a program change or an error in the software coding, seems like the settings are not being saved for Protection Connection being ON or OFF.
  4. FrancisT
    [08:19:40::931][INFO ] CCleaner v5.89.9385 (64-bit) [08:19:40::931][INFO ] Windows 10 Pro 64-bit [08:19:40::932][INFO ] [08:19:40::932][INFO ] [08:19:40::932][INFO ] [08:19:40::932][INFO ] [08:19:40::932][INFO ] Application Started [08:19:40::933][DEBUG] Google: Create new file C:\Program Files\CCleaner\gcapi_dll.dll with copied content [08:19:41::072][DEBUG] Google: Renamed old: C:\Program Files\CCleaner\gcapi_dll.dll into: C:\Program Files\CCleaner\gcapi_16431167813156.dll [08:19:41::103][DEBUG] Google: Load C:\Program Files\CCleaner\gcapi_16431167813156.dll [08:19:41::103][DEBUG] Google: Criteria Check. Eligible for Chrome installation offer. [08:19:41::155][DEBUG] License Initialisation. Offer Trial 0 [08:19:41::155][DEBUG] Loading C:\Program Files\CCleaner\CCleaner.dat [08:19:41::155][DEBUG] License Initialisation. This is needed to run IPM TRIALs [08:19:41::160][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::216][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::216][DEBUG] CLicense::CheckProductVariant - ProductType:3, Trial: 0, LicenseExpired:0 [08:19:41::221][DEBUG] CApplication:ShouldShowRenewButton, Shepherd Config:1, License Disabled :0, IsMonitoring:0 [08:19:41::221][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::222][DEBUG] CApplication:IsEligibleForRenewDowngrade, HasLicenseExpired:0, Legacy User:0, IsMonitoring:0, IsProLicense:1, IsTrialing:0, HasLicensePreExpired:0 [08:19:41::228][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::271][DEBUG] ShouldDisplayDriverUpdater: Config - 1, Valid DLL - 1 [08:19:41::523][DEBUG] Read Registry Exception: Cannot get DWORD value: RegGetValueW failed.: The system cannot find the file specified., Windows API error code: system:2 [08:19:41::523][DEBUG] OnTimer::Check update will be executed in 5 minutes [08:19:41::523][DEBUG] OnTimer::Check update will be executed in 5 minutes [08:19:41::524][DEBUG] Read Registry Exception: Cannot get DWORD value: RegGetValueW failed.: The system cannot find the file specified., Windows API error code: system:2 [08:19:41::528][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::528][DEBUG] CLicense::CheckProductVariant - ProductType:3, Trial: 0, LicenseExpired:0 [08:19:41::530][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::530][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::531][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::532][DEBUG] Analytics::SendEvent - Category: UpdateNotifications, Action: Activation, Label: on, Value: 0, bInteractive: 1 [08:19:41::550][DEBUG] Analytics::SendEvent - Category: AutoUpdates, Action: Activation, Label: on, Value: 0, bInteractive: 1 [08:19:41::550][DEBUG] Analytics::SendEvent - Category: SmartClean, Action: Activation, Label: off, Value: 0, bInteractive: 1 [08:19:41::550][DEBUG] Analytics::SendEvent - Category: SmartClean:JunkAlerts, Action: Activation, Label: off, Value: 0, bInteractive: 1 [08:19:41::550][DEBUG] Analytics::SendEvent - Category: SmartClean:BrowserAlerts, Action: Activation, Label: off, Value: 0, bInteractive: 1 [08:19:41::551][DEBUG] Analytics::SendEvent - Category: SkipUAC, Action: Activation, Label: on, Value: 0, bInteractive: 1 [08:19:41::551][DEBUG] Analytics::SendEvent - Category: cc6 research, Action: Detection, Label: webview2 :: 97.0.1072.69, Value: 0, bInteractive: 1 [08:19:41::551][DEBUG] Analytics::SendEvent - Category: Startup, Action: gui open, Label: ccleaner startup event, Value: 0, bInteractive: 1 [08:19:41::551][DEBUG] Analytics::SendEvent - stringMap: [08:19:41::551][DEBUG] AutoUpdates, on [08:19:41::551][DEBUG] IsAdmin, on [08:19:41::551][DEBUG] IsElevated, on [08:19:41::551][DEBUG] SkipUAC, on [08:19:41::551][DEBUG] SmartClean, off [08:19:41::551][DEBUG] SmartClean:BrowserAlerts, off [08:19:41::551][DEBUG] SmartClean:JunkAlerts, off [08:19:41::551][DEBUG] UpdateNotifications, on [08:19:41::551][DEBUG] cc6 research - Detection, webview2 :: 97.0.1072.69 [08:19:41::590][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::697][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::697][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::698][DEBUG] CApplication:ShouldShowRenewButton, Shepherd Config:1, License Disabled :0, IsMonitoring:0 [08:19:41::698][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::698][DEBUG] CApplication:IsEligibleForRenewDowngrade, HasLicenseExpired:0, Legacy User:0, IsMonitoring:0, IsProLicense:1, IsTrialing:0, HasLicensePreExpired:0 [08:19:41::765][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::765][DEBUG] Analytics::SendDebug - Ticket: 7833 [08:19:41::765][DEBUG] {HKLM, 3} [08:19:41::765][DEBUG] {HKCU, 3} [08:19:41::766][DEBUG] Analytics::SendDebug - Ticket: 6729 [08:19:41::766][DEBUG] {PnaclTranslationCacheSize, 819568} [08:19:41::766][DEBUG] Google: Delete file: gcapi_16431167813156.dll [08:19:41::769][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::769][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::771][DEBUG] Get License Key: XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::771][DEBUG] CheckLicenseStatusServiceImpl::Start2 - starting License check service. URL: https://license-api.ccleaner.com/license/v1/status?p=ccpro&c=cc&cv=5.89.9385&l=1033&lk=XXXX-XXXX-XXXX-XXXX-XXXX [08:19:41::771][DEBUG] Shepherd IPM - Fill Custom Pairs
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