davey

Maybe you can contact the local pigeon club and they can come over and rescue it. At least before Steven King has it come down the chimney and eat your eyeballs. davey

Thanks for the information. Can you explain this log-on or log-in process that you mentioned. I don't understand what that is about ? Are you using Generic descriptions of what Cleaning you requested? The are no actual options like that in CCleaner. davey P.S. Please download CCleaner from this webpage. This is one of the two "official" websites. See if this is what you ran. http://www.CCleaner.com/download/downloading This will show what CCleaner looks like and the options etc. http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites

When you run CCleaner try turning off Spybot. I am not sure that you want the "TeaTimer" Program running under Vista anyhow. I think it will cause conflicts. Give it a shot so you can get CCleaner to run for you. You will learn a lot from this forum. davey P.S. You at least know how to get "snap shot" and that is more than I knew when I came here 9 months ago. Also turn off all other programs when run CCleaner. Have you rebooted since you installed CCleaner. It is advisable to do so.

Hello Chrissy, Welcome to the forum You are a wise lady. Start here with this link and follow its advice. http://forum.piriform.com/index.php?s=&amp...st&p=105208 P.S. Also see this link about the Registry and newbies. http://forum.piriform.com/index.php?s=&amp...ost&p=96510 Come back and let us know how you did and what else we can help you with. There are lots of easy things to learn. One step at time. Good luck, davey http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites

Hello Milou64, Welcome to the forum WE will try to help you as much as possible. I do think that from what you describe that you were not using CCleaner at all but another Cleaner program. The options that you describe do not exist in CCleaner. There are other "cleaner" programs that do cause disastrous problems. You may also have picked up a "Rogue" program from an innocent looking site but these sites are very dangerous . The answers to the following questions will help us to help you. From what website did you download this Cleaning program? In this log-on process were you asked to provide any personal data ? OS,edition ,32bit or 64bit and version ? Browsers and ver.? Security software and ver? Other data you think might be relevant? What did you do and then what happened? Best wishes, davey P.S. The steps that you are taking sound positive but you need advice from Members of our Spyware Hell and Help forum. http://forum.piriform.com/index.php?showforum=12 Do this before you do anything . I would not install another C: drive until I got their advice or you may end up with another infected drive. I would copy your post the other Spyware Hell and Help forum as a new topic. I also would not leave your PC connected to the Internet when you think it is "frozen". Some evil malware may be collecting information from your PC at that time.

How sweet of you, Hazel. Some of those with pigeons will definitely respond. In the mean time I think you should provide for it. It may have been a neighbor's "friend" and for some reason they are not around to guarantee it's nourishment and security. You can also copyright the concept and then get in contact with Steven King. Bless you, davey

Peekaboo !!!! I agree with you Alan. I find if I just leave the "TEMP" files alone they do roll out a couple of days later. Was quite amusing and puzzling at the same time. Especially when some member would report the file not cleaning. The only way to get rid of it was to tell the user to turn off that option. I am not sure if it would ever go away on some machines because of some anti-virus constantly updating that "accessed" date also. Of course if you tell some one not to do something then you can be pretty darn sure they will do it. Don't look in those "temp" file folders or directory !!!! Hear what I mean? I can hear everybody clicking away right now. davey P.S. You and I have stirred up a hornets nest!!! Wait until tomorrow.

Hi Ali, CCleaner does clean Real Player 6.0 . [Real Player] LangSecRef=3023 Detect=HKCU\Software\RealNetworks\RealPlayer\6.0 Default=True RegKey1=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips1 RegKey2=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips2 RegKey3=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips3 RegKey4=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips4 RegKey5=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips5 RegKey6=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips6 RegKey7=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips7 RegKey8=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentClips8 RegKey9=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins1 RegKey10=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins2 RegKey11=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins3 RegKey12=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins4 RegKey13=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins5 RegKey14=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins6 RegKey15=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins7 RegKey16=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\MostRecentSkins8 RegKey17=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\LastOpenFileDir --------------- <<<<<<<<<<<<<<<<<<< RegKey18=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\OpenLocationClips1 RegKey19=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\OpenLocationClips2 RegKey20=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\OpenLocationClips3 RegKey21=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\OpenLocationClips4 RegKey22=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\OpenLocationClips5 RegKey23=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\OpenLocationClips6 RegKey24=HKCU\Software\RealNetworks\RealPlayer\6.0\Preferences\OpenLocationClips7 FileKey1=%appdata%\Real\RealOne Player|cookies.txt FileKey2=%appdata%\Real\RealOne Player|ctd.dat FileKey3=%appdata%\Real\RealOne Player|realplayer.ste FileKey4=%appdata%\Real\RealOne Player\History|*.* FileKey5=%appdata%\Real\RealPlayer|cookies.txt FileKey6=%appdata%\Real\RealPlayer|ctd.dat FileKey7=%appdata%\Real\RealPlayer|realplayer.ste FileKey8=%appdata%\Real\RealPlayer\History|*.* FileKey9=%ProgramFiles%\Common Files\Real\Update_OB|RealPlayer-log.txt Hope this helps also, davey http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites

Thanks for your follow up. You just follow Jamin4u advice to move any "cookies to keep" to that "cookie jar" and Save all settings to INI file then you will end up with a good (CC)leaner.ini file to save as a backup and your cookies file will always accumulate the "cookies" you want to keep and all the other junk will always be deleted. See note at bottom to eliminate junk cookies from your PC. Of course,take your time but always have a backup of your (cc)leaner.ini file . Your browsing is always faster without a bunch of junk cookies in your "cookies" file. Good luck, davey P.S. Keep it simple !!! Install SpywareBlaster (free) http://www.javacoolsoftware.com/spywareblaster.html The most important step you can take is to secure your system. And SpywareBlaster is the most powerful protection program available. Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox. Restrict the actions of potentially unwanted sites in Internet Explorer.

Hi mouse, CCleaner is a Windows OS cleaning program and not really a "disk wiping" program. However it will overwrite the files that "it" deletes in it's process when requested. There are many reasons why other data still exists on your PC after being deleted by other means. I don't use the "secure delete" option because I know that most of what I delete will be overwritten very quickly in my normal daily use. If I accidentally delete data that I want to recover I have a better chance of recovering it if I have not used the "secure delete" option in CCleaner. I also know that I must act quickly and use my previously installed copy of Piriform's "Recuva" program to "recover" that data as soon as possible. I also use "Recuva" once a month to "secure delete" any left over pieces of data. One (1) overwrite is sufficient to "secure delete" data for 99.999 % of users. davey http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites .

Hello mouse, Welcome to the forum Glad you like CCleaner !!! Just to clear up something as regards Recuva. Recuva program is a great tool for those who somehow have lost access to valuable data and pictures and such. We are very happy that so many people have benefited from it's use. It has also been updated to include the feature to "secure delete" data that it has found. This can be important to many for security and privacy reasons. It also does so very quickly and efficiently. Of course it's feature is to "recover" valuable lost data and pictures from other than just PCs but many devices. RECUVA ALSO ROCKS !!! Best wishes, davey

Congrats ansell, We don't have any special place other than the thread itself to tell if something is resolved. The thread itself tells the story. It also provides much learning material for many others. You keep on finding those abandoned PCs and see to it that they are put to good use in the community. There is always someone that can benefit tremendously by even the simplest PC setup. Good Work and Good Luck, davey

Hey Pengman, It hasn't been very long since you first posted the above is it ? You have come a very long way in a very short period of time. You have done extremely well to return the performance of that PC. Man, This is great news !!! Now, as regards "Defraggler" , the program itself has come a long way in a short time as regards it's features and abilities. It is very hard to defrag any drive no matter what size it is. It is even harder to defrag a file(including work space) that is the equivalent of 5% of your HDD when you only have 6 % to work with. I can't explain why you got some of the messages that you did but we are taking positive actions to get your PC in the best shape it has been in awhile. Let us see if we can't improve conditions a little bit. I don't normally advise users to use the Advanced options too often but in your case it is time to use one just this one time then turn the option back off. This one doesn't have to be used often. Turn on the option to clean at Cleaner > Windows tab > Advanced cleaning list > Hotfix Uninstallers .This will delete all the Uninstall programs for Hotfixes that have been applied to your PC. These were put on your PC each time that you installed "fixes" from Microsoft. If you have never cleaned these before they could be anywhere from 100 MB to well over 1 GB. This will give you another 5% of your hard drive space back. This space will sure come in handy when "defragging" your other files. Don't worry about needing them because the "fixes" have been working and now it's time to get rid of the Uninstallers. After you do this cleaning, run the Registry Issues function and back up your Registry "fixes" each time. Do this always. You need to do this until you get no more "issues". Now we can do some more "defragging". That 500 MB file you can leave alone for now. It is too big and probably not worth trying to defrag any further. It is remarkable that "Defraggler" defragged it as much as it did. Let's concentrate on the files between 50 - 100MB. Concentrate on files like Documents and Settings. If you have none left then concentrate on 10 -50 MB. Remember don't bother Defragging System Volume files at any time. They are automatically deleted and replaced by Windows. We may get you some more space from them later. Don't bother with any log files as CCleaner will get rid of these. The whole idea of what we are doing is doing things a little at a time and avoiding problems and wear and tear on your PC. Honestly as full as your Hard Drive it is safest and smartest this way. Good luck and keep in touch, davey P.S. I am glad you are keeping track off and providing information as to size and number of fragments. This helps us all learn.

Deanz, Who makes your WLAN and did you buy it or was it provided by your ISP. Does it also serve as a hardware firewall? P.S. Do you ever use the option to reset Internet Explorer Options in Internet Options > Advanced tab ? P.S. Do use any CCleaner Advanced cleaning options ? If yes, please turn them off. davey

Hi ansell, Saw your thread somewhere else too. Bad News !!! Maybe you can get the original stuff from the PC donors .Plus the BIOS floppies . Maybe??? Of course like I said, Your local "school friendly" PC shop might be able to help. Nothing wrong with some little ad stickers on the monitor to let the locals know where there is a good PC repair shop. Local businesses get good support from school and church members where I live. Beats the the heck out of "PC City" or whatever !!! Good luck and I applaud you efforts, davey,

HAA HAA HAA !!! You got me Hazel. I first linked to C-Net ,read the first two sentences, and came back here. Read the other members replies and saw yours. Went back to C-Net then I saw the screen shots below the first couple of sentences. "Puke Pink" AAHHAAA HHAAA. BOWL. So much for aesthetics. davey

Hey Dennis, If I knew how to set of all the fancy fireworks on this page I would. CONGRATULATIONS Sincerely,thanks for all the informative posts and advice. davey Where is that "RED RING" pub? You're gonna buy us all a pint. Make mine a Root Beer. I'll bring the food !!! http://www.youtube.com/watch?v=pjionp0erdA...feature=related Who is going to bring the "COOKIES"? Like all the U,S Sheriffs say "You in a heap o' trouble now, boy". I hear "Disneyland Resort Paris" is nice this time of year !!! Parlez-vous fran?ais ? http://hotels.disneylandparis.co.uk/hotels...nch/index.xhtml

Hi Pengman, THANK YOU for such a great report. My list of questions sometimes scares "heck" out of some users but all this info helps the BUG FIXERS track down hard to find bugs. A "cookie monster" is just my funny way to describe something that doesn't look right. For you that may be hard to detect. Do you know how to "unhide" hidden folders? The Cookies folder for each user is hidden but if you are not bothered by all those cookies that is OK. However too many can slow down your browser and PC while all the advertising "bean counters" look at and update your cookies. I am glad to see that you are using AVG 7.5 . If they do stop support then you come here for advice OK ? I like to use both Windows Defragmenter program and Piriforms "Defraggler" program. I want you to try "Defraggler" and just Defragment the biggest files first. A few at a time since you don't have much space. DO NOT try to defrag the whole drive. It will help your PC to defrag some files. Don't bother defragging System Volume files just "your" big files. What is nice about "Defraggler" is you can do just a few at a time. It won't take long to do it that way. Defraggler can work with less available space than Windows Disk Defragmenter. Just don't try too big a file or too many at one time or it may "hang". Maybe between 50 - 100MB first. P.S. http://forum.piriform.com/index.php?showtopic=16318 I always run CCleaner manually. As far as the Advanced options go I recommend only leaving the last option for Custom Files and Folders. The other Advanced options are constantly resetting too many things for the average user. Leave the Prefetch file alone. Windows will take care of it for you. There are other things that you can do but enough for now. You did mean 20 GB hard drive and not 20 MB. Later we can get you back some more disk space. IE7 is much better than IE6. Good luck for now, davey P.S. I have ONLY 256 MB RAM. VERY IMPORTANT. Run CCleaner and Defraggler only when all other programs are closed. They will run faster,work better, and not cause any conflicts. With other programs closed you should try Options > Cookies again. Let us know how it goes. P.S.We are glad to hear that your PC is running faster. http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites

Thanks Andavari. I always have because it only makes sense to me.This is a "CRITICAL" reason. I am glad you pointed it out. There are so many "esthetic" options that make me want to puke!!! How esthetic is that ? davey P.S. Thank you all. I think I might have fallen for that except I don't use UPS. Still is tricky though.

What a predicament !!! You need to go to your "local school friendly" PC repair shop and explain your situation. When you get the other PCs you can create BIOS reinstall/update floppies.(see page 45). Good luck, davey

Hi again ko220, You were the victim of HP and Symantec. MS has picked up the pieces on this but just so you have a history of this save this link. This guy is probably the best source there is for insight and help and not a bunch of finger pointing. SP3 does contain a lot of fixes but if your system is stable that is what counts. If you do decide to go to SP3 it will be more obvious if you read this link the best way to go about it. Member render has provided you with a lot of the data already but depending on your configuration there may be other things for you to consider. http://msinfluentials.com/blogs/jesper/arc...ing-xp-sp3.aspx Good luck, davey

Hi Mike, Why not just use Windows "Services" Program to enable/disable these services ? run services.msc You can also use CCleaner Tools > Startup to enable/disable or delete startup entries completely. You forgot to tell us what OS ver. etc that you are using. Best wishes, davey http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites

Hi Randy, Welcome to the forum Thank you for taking the time to make a report. It is not that I doubt you because I also have checked things in the past. Make sure that WinZip is closed when you are doing the checks. before,during and after CCleaner or any Registry checking. There are three .ini files that are available for your perusal. These files are embedded in CCleaner for special purposes. You can get them at this link. http://forum.piriform.com/index.php?s=&amp...st&p=107739 However, if you know what you are doing, you can modify these files and put them in the CCleaner folder.They will take precedence over what is embedded. Review the winapp.ini entries for WinZip and you may make changes to do what you want. I am relatively new to PCs so I cannot advise you but there are some very experienced programmer members that may be able to help you. The WinZip entries have been set this way for a long time.You are the first member that I have seen to bring this up. Maybe WinZip has changed and winapp.ini changes need to be changed also. Good Luck, davey http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites

Hi Pengman, Welcome to the forum I presume that you "Analyzed" then "Run cleaner". Some people forget to "Run cleaner". Were you trying to use CCleaner while your browser was open ? Did you reboot after installing CCleaner ? If you did,try having a look in that "Cookies" folder and see if there are any Cookie Monsters in there. No,I am not kidding. Sometimes users "Cookies" folders get corrupted and you have to manually delete stuff from there. Then try CCleaner. If it still hangs then turn off Cookies clean option at Cleaner > Windows tab > Internet Explorer until we get this fixed. Are you a new user of CCleaner? I am presuming that you are. Apparently your PC has not been running as fast as you expect and you are trying CCleaner for the first time. This is good and understandable. We want your PC to perform better also. You say you did a full sweep of everything. If you turned on any Advanced cleaning options please turn them off. Have you done a Disk "defrag" recently. If not please do so when you are not going to use your PC for awhile. It may take a little while for your PC to speed up again. This happens to some users. Can you answer these questions if your PC does not run faster after you reboot and do the above items? The following info will help others to come up with a solution. These answers help to evaluate the problem.Provide as much information and detail as you can. Just fill in the answers next to or below the questions? Did you reboot after installing CCleaner before trying to run it? Did you do any Registry issues fixing? Do you continue to scan for issues until no more are found? Did you do any software or hardware changes installs or uninstalls? Are you running with Administrator privileges. CCleaner version ? OS,edition ,32bit or 64bit and version ? Browsers and ver.? Security software and ver? Other data you think might be relevant? What did you do and then what happened? Best wishes, davey The CCleaner Guide is your first source of information. http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark & save to Favorites Thanks for taking your time to make a report.

It is a WDH1B5000N. The "PC Fairy" left it for me. http://www.wdc.com/en/products/products.as...amp;language=en http://www.wdc.com/en/flash/index.asp?fami...yBook_Office_1B The only application I have in mind right now is "Karen's Replicator". http://www.karenware.com/powertools/ptreplicator.asp I can backup the whole neighborhood. davey http://www.albinoblacksheep.com/flash/banana Now,I wonder if the "PC Fairy" might drop off a bit of RAM. (Or like the Verizon commercial says "lotsa sheep")