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About chrissywiss

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    Brampton, Ontario
  1. I am very untech savy and have no idea how I would check the connections to the video card. Please excuse the stupid question but if you are simply referring to the cord that connects the monitor to the PC, yes I have checked that. If you are referring to how the card is connected inside the PC I have not checked that. I have not tried another monitor because I don't have one. Should I try exchanging the monitor at the store where I bought it? I have the warranty valid until April. Thanks Chrissy
  2. I have been having this same issue since I purchased my Acer over a year ago. First let me give the details to my PC, Monitor and software to help you help me My PC is an Acer AM5100 with a quad core processor, AMD Phenom 9500, ATI Radeon graphics and I am running the Vista software. My Monitor is also an Acer monitor. Now that those particulars are out of the way let me get to the issue. I can be working on anything, browsing the net, working in OneNote, listening to music etc. and suddenly my monitor goes black yet does not go into standby mode, the blue on light remains lit, my PC c
  3. When ever I try to scan an item I get the below error. This error makes me believe this is a registry issue. When I select cancel I get this error: Does anyone know why this is or how to fix it? It started happening since I updated the HP Software. I am on the vista system. Any ideas?
  4. I have run into this quite a bit also. As you can see from the attachment the majority are from my current antivirus software, Norton which is combined with Symantec. Why are they there? What makes them appear? Is it okay if I delete them? Will my antivirus still run okay? I bought this huge book on windows vista and it is "french" to me because I still have no idea which keys in the registry are okay and which aren't. I still have much to read though. What is the quickest and easiest way to find out what keys I should and shouldn't touch?
  5. Well so I started experimenting after I read your reply, thank you by the way. I found a section that said upper filter instead of lower filter like the article said so I was a little aprehensive about removing it from the registry not being sure what it was. I did download the USBdeview and after installing it and looking through it I got the idea that I should uninstall both the plug and play devices that were not working. After uninstalling them and then reconnecting them the device manager was able to locate the device once again. Should the problem re-occur....I may have to do som
  6. I can't help you with all your problems but I can answer one or two of your questions. You do not have to download CCleaner under each user account as long as you are saving the file as a program in the systems program files. All the files saved as program files are accesible to all the users however some users may be restricted from doing certain things under the standard account. I.E removing, deleting, amending etc. When using CCleaner some functions require administrative privilege, this is a mechanizm to avoid unwanted errors from occuring. Because the other accounts are standard
  7. Wow, it seems that when one problem is fixed with my computer another begins. I have had to restore to factory defaults about 100 times since I got this computer, exageration but it feels like that way for sure. I have used CCleaner only to remove item which I new what they were but now when I plug in my CreativeZEN mp3 player or my husband plugs in his Samsung MP3 player we get the following message: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Click 'Check for solutions' to send data about t
  8. I have been searching and searching for a solution since I made this post and I have finally found one. For others that have this same problem the solution is so simple. It was right in front of my face and I didn't see it. The file I have been downloading is called Weight Watchers Suite for HanDBase 1.0. The software that I needed to read the pdb file is the HanDBase software. By selecting the developer of the program it led me to the HanDBase software page where you have the option to purchase the shareware. For others trying to download a reader for pdb files remember to re
  9. okay Davey, it has taken me some time and I have not even finished yet but I have a couple of questions since my readings....not that I am done yet. LOL I went out and bought a HUGE vista book to try to learn everything and I have not even opened it yet. 1. App cleaning cleans temp files and recent file lists, does that mean it will delete my library from windows media player? 2. What are logging files? Is it just as simple as it sounds, files that log your activity in some directory on your computer? 3. ERUNT this is not compatible with my system so I am guessing not necessa
  10. So I have a new problem but this time it is with my PalmOne. I have installed some software on my device, a Treo 650, and the software is a pdb file. The software I have downloaded is the weight watchers software from http://handheld.softpedia.com/get/Health/N...ase-30833.shtml. I have tried searcing and searching the site for the version of a pdb reader that I am to download and I cannot find it anywhere. I have tried saving the files to my expansion card but when I place my expansion card back in my device it shows nothing on the card. I see the files on my phone because when I
  11. Well I wanted to let everyone know how this issue is being resolved. I have managed to resolve two of the errors and I am still working on one. In order to get rid of the Service HP CUE DeviceDiscovery Service hung on starting for the HP Photosmart All in One 7280 series I did the following: 1) Click on the "Start Menu" icon on the bottom left corner of the screen , type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Serv
  12. Thanks Hazelnut. I did get in contact with HP and they provided me with one of the solutions listed on that forum you provided. I have attempted the solution and am awaiting the results. Davey, I have checked CCleaner and under the startup menu it shows HP Software update, hpqSRmon and HP digital imaging monitor .ink. My computer is connected via the wonderful world of wireless I have reviewed the task manager and I am not sure if you want me to check under processes or services but each has several HP programs. Completely unrelated to this issue, as it still happens when I
  13. chrissywiss


    Yokenny, I have downloaded the most recent drivers and I also have the driver dectective software and it does not indicate that the drivers are out of date either. I actually got the drivers directly from the HP website to ensure they were the most up to date. Chrissy
  14. I checked out the MS solution centre and found that it is in fact the HP software. It indicates the follow errors have occured: 1. Device stopped working; Appcrash occured. This has happened three times since I installed the software. 2. Service Hang Report; Service HP CUE DeviceDiscovery service hung on starting. This has happened twice since I installed the software. GRRR...I recently had to restore to factory defaults twice because my PC kept losing communication with my monitor and I was told it was a software issue. Now I am installing each software one at a time to try to f
  15. See I didn't know Malware will do that. Thanks Davey, my journey of learning continues.
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