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edge browser not close these days


user20182019

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Could you improve this automatic browser cleaning in pro-version, so that it would force-close edge without asking (like in manual cleaning? )

This seems more edge browser problem after new updates, and i have try send lot of feedback to microsoft too.

 

Edge does not follow settings anymore, because is open at background when closes and does not empty cookies and log-out that

way from websites. All this worked for me before and settings are right, but browser does not do like settings command.

 

For this reason if i would use cc-cleaners automatic cleaning, browsers immediate force-closing would be very important,

because today edge is not working and that must be closed from task manager (or from app like cc-cleaner)

 

 

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A fairly recent Edge update appears to have messed up or lost the settings that relate to background running. (Possibly deliberately ?)

The solution others have found works for them is to toggle the settings off and then back on again.

 

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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@nukecad   What worked initially on October 16th for my friend was to play with the Edge toggle switches -- turn startup boost on as well as the background processes -- restart -- turn back off and restart.  That worked until the latest Edge update a day or so ago.  I had my friend repeat turning the toggles back on and off -- restarting.  That appears to work, but not all the time.  As mentioned in my original thread, I can't check my machines as I'm still not back in my home thanks to Hurricane Ian.  

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@crizal Thanks for the update that Edge is messing about yet again.

I don't normally use it myself, - unless I have to because some website is being funny with Firefox.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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Update, seems continue problem, i opened edge and went to some website, closed browser, i was log-in ,

 

but there arrived new windows11 update, that might be reason edge open to background when open computer?

(applications that start automatically)

i put that OFF.

I dont know how can they in big company like microsoft , flagship browser and settings not work? when closes browser, it does

not empty any cookies? 

Could cc-cleaner pro have anything to do with problems to edge ? If uninstall cc-cleaner, edge might work again as used to?

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After reading and scouring several Windows 10 and 11 forums, I am quite certain that this particular issue with Edge is not the fault of CCleaner Free or CCleaner Pro.

We are all familiar with the fact that some Windows updates change some settings.  But in this case with Edge, it seems some recent Edge updates are keeping Edge processes running in the background, even though the Edge settings toggle switches for startup boost and background processes are turned off.  This is a Microsoft issue.  Only MS knows if it's being done deliberately.  Further muddling things, some people report the problem happens all the time now -- others see it come and go.  This would all be a moot point if Microsoft would actually respect user settings.

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I'm also having the same problem. When I use CCleaner I get the pop up message that Edge is still open. This problem was present last year and the forum gave me an answer to fix the problem. Now the issue has reappeared. Any suggestions? See attached screen shots. Thanks

edge.png

cc cleaner-1.png

cc cleaner-2.png

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I found out on my system at least that during one of the umpteen updates for Edge Chromium that it has places itself to run on startup in the Windows registry in one of the Run key areas.

It can be disabled or deleted from doing that in CCleaner, instructions:
1. Open CCleaner.
2. Go into: Tools > Startup > Windows (tab).
3. Locate the Edge reference and highlight/select it and choose to either Disable or Delete it.
4. Close CCleaner.
5. Recommended but not necessary: Restart the computer.

If it was located in the Windows registry Run key area it will likely get placed in there again sometime in the future during another Edge Chromium update.

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Today opening Edge noticed there update-page. Short time seemed things might be back to normal, but more i started open /close browser, nothing changed.

Seemed something forced browser back to wrong settings. First it was like, if i close browser, i am out of website and no backgr. processes?

But then same problems continue soon. I must use google chrome and long time thinking of changing laptop to chromebook too,

although there is not hdmi-place for some reason in those, but i could use adapter maybe.

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For those that chose edge, settibg this group policy to disable seems to fix the edge stays open and can't clean "bug"

Screenshot_20231109-000741.png

I'll follow up if this changes and it comes back.

Edited by Nergal

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Group Policy Editor ("GPE") is only in Win10/11 Pro, albeit there are ways to make it install and work on Home Editions because it's technically already installed on those systems too.

I've had that box toggled to Enabled in GPE for ages at this point (so long ago I forgot when I did it since back then I didn't write a comment like "Enabled on: <date, time>"), and Windows ignores it. Problem with GPE is some things can get outdated and no longer used.

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  • 1 month later...

MIGHT be maybe working again after months but i prefer edge more to mobile than computer,

keep checking if on/off background. Sometimes jumped back on, then off . . i have sent them

feedback from browser before. I like browsers edge and chrome, then firefox but there is some small things in my

use that i would not 100% use firefox. If i not want those "small things", then that ok too. Firefox also different way

changes videos to full screen, there is short time black screen.

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If you are running Windows 11 (I am, but I am very new to it), note that there is a setting under control panel/power options for Fast Startup that may keep certain programs running. I have turned off Fast Startup and my "Edge needs to close" message has gone away. You may need to reboot after turning it off to see the result. 

This is different from Startup Boost, FYI. I had that turned off and I still got the message.

Note that it will take some longer for the OS to start. That's fine by me. 

 

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12 hours ago, Jimbo53 said:

If you are running Windows 11 (I am, but I am very new to it), note that there is a setting under control panel/power options for Fast Startup that may keep certain programs running. I have turned off Fast Startup and my "Edge needs to close" message has gone away. You may need to reboot after turning it off to see the result. 

This is different from Startup Boost, FYI. I had that turned off and I still got the message.

Note that it will take some longer for the OS to start. That's fine by me. 

 

That not good to me , if edge keeps sometimes running background and sometimes not, /you never know how and how long that happens/, it is problem of browser,

solution is to slow down your computer? Instead i use other browser. If goes one year without sometimes testing edge use and then not receive "needs to close" ..

then continue more with that.

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15 hours ago, Jimbo53 said:

If you are running Windows 11 (I am, but I am very new to it), note that there is a setting under control panel/power options for Fast Startup that may keep certain programs running. I have turned off Fast Startup and my "Edge needs to close" message has gone away. You may need to reboot after turning it off to see the result...

3 hours ago, user20182019 said:

That not good to me , if edge keeps sometimes running background and sometimes not, /you never know how and how long that happens/, it is problem of browser, solution is to slow down your computer? Instead i use other browser....

Hi user20182019:

Just an FYI that I always recommend that Win 8.x and higher users disable Fast Startup as instructed in Option # 2 of Brink’s ElevenForums tutorial How to Turn On or Off Fast Startup in Windows 11 and then re-boot a few times to ensure the setting change takes effect. The Fast Startup power option (also known as hybrid boot-up / hybrid shutdown) is enabled by default in Win 10 and Win 11 but it can sometimes interfere with the loading of drivers and services at boot-up and cause all sorts of unexpected glitches and problems. Many third-party software manufacturers recommend that their customers turn off Fast Startup (see Malwarebytes employee AdvancedSetup's tutorial Disable-Fast-Startup for one example) and Microsoft has acknowledged that Fast Startup can even interfere with the installation of updates by Windows Update (see the MS support article Updates May Not Be Installed With Fast Startup in Windows 10).

When I purchase a new computer one of the the first things I do is to turn off Fast Startup to ensure my drivers and services are initialized correctly at boot-up, and the amount of time this adds to my shutdown / boot-up times is negligible.  If disabling Fast Startup and testing for a few days doesn't fix your MS Edge problem and you find this is adding a significant amount of time to the boot-up on your own computer then just turn Fast Startup back on.

From Control Panel | Hardware and Sound | Power Options | Choose What The Power Buttons Do | Shutdown Settings on my Win 10 computer, which shows Fast Startup is  disabled (unchecked):

WIn10Prov22H2PowerOptionsDisableFastStartup08Jan2023.png.11061413ffa3c8b9e1544b5a95da4f25.png

---------------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.19.10858

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4 minutes ago, lmacri said:

Hi user20182019:

Just an FYI that I always recommend that Win 8.x and higher users disable Fast Startup as instructed in Option # 2 of Brink’s ElevenForums tutorial How to Turn On or Off Fast Startup in Windows 11 and then re-boot a few times to ensure the setting change takes effect. The Fast Startup power option (also known as hybrid boot-up / hybrid shutdown) is enabled by default in Win 10 and Win 11 but it can sometimes interfere with the loading of drivers and services at boot-up and cause all sorts of unexpected glitches and problems. Many third-party software manufacturers recommend that their customers turn off Fast Startup (see Malwarebytes employee AdvancedSetup's tutorial Disable-Fast-Startup for one example) and Microsoft has acknowledged that Fast Startup can even interfere with the installation of updates by Windows Update (see the MS support article Updates May Not Be Installed With Fast Startup in Windows 10).

When I purchase a new computer one of the the first things I do is to turn off Fast Startup to ensure my drivers and services are initialized correctly at boot-up, and the amount of time this adds to my shutdown / boot-up times is negligible.  If disabling Fast Startup and testing for a few days doesn't fix your MS Edge problem and you find this is adding a significant amount of time to the boot-up on your own computer then just turn Fast Startup back on.

From Control Panel | Hardware and Sound | Power Options | Choose What The Power Buttons Do | Shutdown Settings on my Win 10 computer, which shows Fast Startup is  disabled (unchecked):

WIn10Prov22H2PowerOptionsDisableFastStartup08Jan2023.png.11061413ffa3c8b9e1544b5a95da4f25.png

---------------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.19.10858

 

All right, i find where that is , i have that on, have to think.

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1 hour ago, user20182019 said:

 

All right, i find where that is , i have that on, have to think.

 

.. and then after that, closed browser, test with cc-cleaner .. "edge needs to close..", not sure what to do, because i feel most of my system

works as needs using this fast start? what is recom setting? 

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Is this same if uses SHIFT same time when select close computer from left down corner?

I noticed task manager, computer was on 26 hours in row(which is not true, means not fully closed then), but after closing with SHIFT pressed , then opening again

from power button, task manager only 1 minute on in row?

 

I have read about this fast or slow start before too but if this type helps to edge problems too, probably worth use?

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5 hours ago, user20182019 said:

Is this same if uses SHIFT same time when select close computer from left down corner?...

Hi user20182019:

Yes, I believe that is correct. According to the dispromo article Shutting Down Doesn’t Fully Shut Down Windows 10 (But Restarting Does), if Fast Startup is ENABLED then you can perform a full shut of the Windows kernel  down "by pressing and holding the Shift key on your keyboard while you click the “Shut Down” option in Windows. This works whether you’re clicking the option in the Start menu, on the sign-in screen, or on the screen that appears after you press Ctrl+Alt+Delete."  However, if Fast Startup is DISABLED then you do not need to hold the Shift key to perform a full shutdown.

5 hours ago, user20182019 said:

... I have read about this fast or slow start before too but if this type helps to edge problems too, probably worth use?

Yes, I think it's worth leaving Fast Startup disabled, even if disabling that Windows power option and then powering your computer off (Start button | Power | Shut Down) and back on a few times does not fix your MS Edge problems.  See the section titled "Why disable fast startup?" in the WindowsCentral article How to Disable Windows 10 Fast Startup (and Why You'd Want To) for more reasons why you might want to disable Fast Startup.  I know of many third-party programs, especially programs that load early in the boot process like Norton, McAfee, and other antivirus software, that can behave erratically and display all sorts of odd behaviour unless Fast Startup is disabled.

After testing for a week or so, if disabling Fast Startup dramatically increases your shutdown and startup times (which I doubt it will) but hasn't fixed any odd glitches you've noticed on your computer then you can turn Fast Startup back on again.

________________________________________
 

Keep in mind that  you don't need to use CCleaner to clean your MS Edge browser data. I have my MS Edge browser configured to clear most of my browser data on exit (Privacy, Search and Services | Clear Browsing Data | Choose What to Clear Every Time You Close The Browser) so there isn't much MS Edge browser data that needs to be cleaned when I run my weekly Custom Clean with CCleaner.

MSEdgev120_0_2210_121SettingsClearBrowerDataonClose08Jan2023.png.dbd7632a5ce7ad61f37f8e299e012f10.png

--------------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.19.10858

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3 minutes ago, lmacri said:

Hi user20182019:

Yes, I believe that is correct. According to the dispromo article Shutting Down Doesn’t Fully Shut Down Windows 10 (But Restarting Does), if Fast Startup is ENABLED then you can perform a full shut of the Windows kernel  down "by pressing and holding the Shift key on your keyboard while you click the “Shut Down” option in Windows. This works whether you’re clicking the option in the Start menu, on the sign-in screen, or on the screen that appears after you press Ctrl+Alt+Delete."  However, if Fast Startup is DISABLED then you do not need to hold the Shift key to perform a full shutdown.

Yes, I think it's worth leaving Fast Startup disabled, even if disabling that Windows power option and then powering your computer off (Start button | Power | Shut Down) and back on a few times does not fix your MS Edge problems.  See the section titled "Why disable fast startup?" in the WindowsCentral article How to Disable Windows 10 Fast Startup (and Why You'd Want To) for more reasons why you might want to disable Fast Startup.  I know of many third-party programs, especially programs that load early in the boot process like Norton, McAfee, and other antivirus software, that can behave erratically and display all sorts of odd behaviour unless Fast Startup is disabled.

After testing for a week or so, if disabling Fast Startup dramatically increases your shutdown and startup times (which I doubt it will) but hasn't fixed any odd glitches you've noticed on your computer then you can turn Fast Startup back on again.

________________________________________
 

Keep in mind that  you don't need to use CCleaner to clean your MS Edge browser data. I have my MS Edge browser configured to clear most of my browser data on exit (Privacy, Search and Services | Clear Browsing Data | Choose What to Clear Every Time You Close The Browser) so there isn't much MS Edge browser data that needs to be cleaned when I run my weekly Custom Clean with CCleaner.

MSEdgev120_0_2210_121SettingsClearBrowerDataonClose08Jan2023.png.dbd7632a5ce7ad61f37f8e299e012f10.png

--------------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.3803 * Firefox v121.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.6.294-1.0.2201 * Macrium Reflect Free v8.0.7783 * CCleaner Free Portable v6.19.10858

I know that cc-cleaner not needed , but that was problem before too ,because last year at least, many months or weeks , that setting also was not working.

Now i need to follow that too, if i am logged out from site or already in when open browser again. So there are two things i follow,

background on/off, cookies etc. on/off like in settings.

 

Seems this "long" start is quite fast too, i keep that off then, maybe uses less power too when closed.

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