nukecad
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Posts posted by nukecad
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23 minutes ago, PinguJohn said:
Out of interest, I reinstalled and ran the previous version of CCleaner Free v5.85.9170 and this did not find any of the 8 Google Chrome Cookies.
That may be because Chrome has changed where it saves cookies and 5.85 didn't look at the new location?
I know from my own experience that is the case with Firefox, CCleaner 58.6 can clear some new cookie locations that 5.85 or older didn't look at. (Because cookies weren't put there before).
The browsers keep changing where they put things, CCleaner changes to keep up.
Just why those particular cookies keep coming back for you is another question though.
CCleaner 5.86 is obviously finding them to clear, they just keep coming back after it has cleared them.
Maybe another Google app (rather than Chrome itself) is putting them back? -
For a browser it is clearing 'Session' that removes the currently-logged-in, open tab, etc. information.
I'm not familiar with Google Drive, but I don't think it has it's own section in CCleaners Custom Clean?
Are you using the winapp2.ini addition by any chance, I believe that Google Drive is included there.If you are not using winapp2 then I'd try unticking 'Session' for Chrome as a first step.
(They may well be sharing the same file locations).PS. Are the logins still cleared if you use Health Check instead of Custom Clean?
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You've had a similar issue before.
https://community.ccleaner.com/topic/58382-ccleaner-v5677763-64-bit-not-cleaning-all-google-chrome-cookies/?tab=comments#comment-320184Try reading again the link I gave there that explains why cookies (and other things) can/will come back after cleaning.
(The first thing I'd look at is do you have Chrome synced. Or have you had it synced at some time in the past?)TBH the first 3 sites on your list could be considered 'dodgy' websites by many. ie. not exactly safe to visit and/or download things from.
Are you using those sites or have they just appeared?
Either way you may want to run scans with ADWCleaner and Malwarbytes to see if they find any PUPs/PUMs, or anything else of concern, on your machine.
https://www.malwarebytes.com/adwcleaner
https://www.malwarebytes.com/mwb-download -
It's useful information anyway, so I'll just edit it a little and move it to the Windows Security forum.
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Quote
Like I said (verbatim) an admin can easily install and forget to untick the UAC skip option.
And as I showed you in a screenshot - even if that happens the option is still greyed out and not applicable for a non-admin user.
When I created that new user I didn't reinstall CCleaner, it was my same CCleaner with 'Skip UAC' selected and active for the Admin user but greyed out, unselected, unselectable, and unusable for the non-admin user.
You seem to be trying to make an issue where one does not exist.
Trying to suggest that somehow CCleaner can give a non-admin user elevated permissions to do whatever they want on your cmputer? CCleaner can't do that.PS. I also never said that UAC had no effect, obviously it does.
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Irfanview (google it) seems to be more tolerant of damaged files and can often open images that other apps can't.
Previous users have had success opening recovered/damaged files in the past.If Irfanview can open them then a 'Save As' from Irfanview will usually correct them so the other apps can also then open them.
If Irfanview can't open them then you may need to give more details of (one of) the recovered files so that someone more familiar with Recuva than I am can say if what has been recovered may be fixable.
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13 hours ago, andrew_nz said:
If you are a non admin user or you have UAC prompts on full, and you don't OK a UAC prompt or have a task that bypasses the UAC prompt you can not modify, add to or delete files in certain folders. Windows, Program Files etc.
Which is why UAC asks a non-admin user to enter an admin username and password - to temporarily use admin rights for that task, and only for that task.
Some apps that can modify the system and settings allow you to choose to skip the UAC for that particular app but still using it for everything else.
For those particular apps it's up to you to as an admin user to decide if you want the UAC security on or not for that particular app.
As you rightly say a non-admin user should not have that choice, see below.Some apps, such as antivirus/antimalware apps bypass UAC as standard and don't give you a choice, you wouldn't want the AV/AM not launching just because a non-admin user couldn't supply an admin password.
I know of at least one security app (Malwarebytes) that doesn't ask for UAC confirmation when it starts - but needs UAC confirmation if you want to stop it running.
That's to prevent non-admin users from turning off the antimalware protection.In the end UAC is a tool - it's (mostly) your choice as an admin user if you use that tool or not.
QuoteIf no UAC is required does that mean a non admin user is able to delete stuff from those protected directories using CCleaner?
To answer your original concern about a non-admin user getting elevated privileges by ticking 'Skip UAC' in CCleaner, - a non-admin user can't do that.
As you can see in this screenshot for a non-admin user the option is greyed out and unselectable:
(And yes, I usually just have an admin account and had to create a new non-admin account to get the screenshot).
PS. I did see your report/request but there is nothing wrong there and the posts can stand as they are
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You have not answered the question from @Dave CCleaner about where you purchased CCleaner?
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(EDIT - Two threads with the same question have been merged).
CCleaner licences for PC/Mac cannot be used on Android devices.
That's a restriction put in place by Google, you have to get CCleaner for Android through the Google Store and pay for the licence there.
I believe that they are in discussion with Google about ways to get around that restriction so that CCleaner licences can become 'universal'
https://community.ccleaner.com/topic/60995-which-bundle-would-suit-me-best/?tab=comments#comment-331145QuoteA noteworthy omission is the paid version of CCleaner for Android, which still needs to be purchased separately (since that is sold via Google Play instead of directly). We are looking to include this in CCleaner Premium at some point in the future once we can resolve the necessary cross-platform licensing shenanigans.
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'Insider' preview Windows versions are testing/development versions of Windows; as such no-one can say for sure if any app will run correctly on them.
It might do, it might have some unexpected issues.That is the main reason why the Insider versions exist - so that willing user can act as guinea pigs to try things out on them and spot things that may not work properly.
Microsoft can then address those things that aren't working properly before the 'official' version is released.In other words Insider versions are 'not yet complete' versions of Windows that users around the world are testing for Microsoft.
(So Microsoft doesn't have to employ beta-testers and pay them).Any application that you try may or may not work properly on a Windows Insider version.
It may work fine on one make of computer but not on a different make, it may work fine in one language but not in another - that's what Microsoft want to find out by having all these users testing for free.So the only way to know if any app will work on a Windows Insider version on any particular make of computer, is to try it and see.
It might work OK for now, but when the next Insider Update comes along it may stop working or stop working properly. -
The UAC is simply an extra 'warning' in Windows, it's on by default but anyone with admin permision can set it to be more strict or less strict, or turn it off globally.
For an admin user it pops up a window to remind/warn them that what they are about to do, or the app they about to run, could change the system and/or Windows settings and asks the admin user to conform that.
However for a non-Admin user it displays a different popup that asks for an admin username and password to complete the task.
If you have Skip UAC set in an app such as CCleaner then it's just the same as if you clicked 'Yes' to the popup as an admin, you are simply saying that you know the app you are about to use can change system files and you trust it to do that.
You are not giving permission for anything other that that app to do it's thing, and that permission is ended when you close the app.Here is an article about how UAC works: https://www.digitalcitizen.life/uac-why-you-should-never-turn-it-off/
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Is it actually causing a problem?
That is: if you weren't looking at the error logs would you even notice it?
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Is this any help?
The answer given includes a section: "What I did I do to solve DCOM error:" -
The "Skip user account control warning" setting simply means that you won't get a UAC warning when launching CCleaner itself.
It is turned on (ticked) by default.
If you turn it off (untick it) then you will get the UAC warning everytime that you launch CCleaner.
So having it on simply saves you having to wait for the UAC to pop up and then tick 'Yes' every time you launch CCleaner.
That's all that setting does, it doesn't change anything else.
(PS. Many applications that would normally cause the UAC to be shown have an similar option to suppress it just for that app, Windows actually make it quite simple for an app to have that option).
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Thanks, we'll have to wait to see what the devs have to say (if they find anything).
I don't know exactly where CCleaner reads the Windows version from.As you haven't said anything else I assume it's just that display and CCleaner is working OK.
I think that we probably need more reports from other users running Windows 11 to see if this '18' thing is widespread.
Up to now you are the only one to notice it and report it here. -
They are generally people who used to use/recommend CCleaner in the past when it was just a cleaner, but they don't like the additions that have been made over the years.
Basically the writers you are talking about are saying to their readers 'You can't be trusted to use CCleaners tools correctly, so leave it alone'.
That's the kind of thing you say when a child picks up one of your tools, which tells you more about what they think of their readers than it does about CCleaner.Like any tool, blithley using the Registry Cleaner without knowing what you are doing can screw up Windows 10 (and has done for some) - any registry cleaner can do that.
(Some people use it everday for years without problem; and then Windows changes something and it suddenly bites them).We recommend that you don't regularly use the Registry Cleaner with Windows 10, only use it if you have a specific problem.
Windows 10 changes the registry often which can give false results.
For the official Piriform advice on using the Registry Cleaner see this:
https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804Here is Microsofts stance on using any Registry Cleaner:
https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilitiesThe new Driver Updater can also cause problems if just used blindly, the devs are building in more safeguards.
So can the Software Updater but that is less usual.CCleaners' tools are just like any other tool.
Used the correct way they are useful, use without care or to try and do what they were not intended for and you will probably damage something.
Electric drills or even hammers are useful tools for the right job, but use them without care or for the wrong job and you are likely to damage something. -
All the Free versions of Piriform products (CCleaner, Defraggler, Speccy, Recuva) can be downloaded and then registered/unpgraded to Pro in a similar way.
As someone once said a picture paints a thousand words:
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I'm not seeing that issue with Firefox here on CCleaner v5.86.
Are you using Health Check or Custom Clean? (Shouldn't make any difference but we'll know which you are using).
It sounds as if your Firefox may not be closing properly (that happens occasionally), or that an extension/add-on is running in the background after you have closed Firefox (some are meant to do that).
Did you check in Task Manager to see if anything Firefox related was still running?However I do notice that you have a Thunderbird Icon on the taskbar showing an item, and that may be what is causing CCleaner to say that Firefox is still running?
ie. Thunderbird may be keeping Firefox files open.(You also seem to have 2 instances of CCleaner open at once; again that shouldn't make a difference but not sure why you have 2 open?)
I'd also take a look at :https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it
and at the link there to 'Firefox is already running but ....'.If none of that helps then it may be time to take a look at your add-ons. Do you have many installed in Firefox?
PS. As for the software updater; it may simply be that you don't have installed any of the softwares that it updates?
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Another user here has reported that his CCleaner Free v5.86 is correctly showing Windows 11.
I don't think that Free/Pro should make any difference though.@Mar&coNot sure if it will help the CCleaner devs, but it might do, so could you give more info on your Win 11 OS build number, and Windows Feature Experience pack?
You should be able to find them in Settings>System>About
You can use that 'Copy' button to copy/paste them into a reply.
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Thanks for that, it shows it's not a global issue but may be something specific to that user.
The issue with the Mac osx version is known about, Big Sur officially has two different version numbers (10.16 or 11.#) depending on where, and how, you ask it.
That was done for software compatibility reasons. It was originally going to be 10.16, but they changed it to 11 at the last minute so had to leave some references as 10.16 for softwares that had already been updated for that.
From what I've read Monterey was always going to be osx version 12.#, so software developers shouldn't be at the same risk of being caught unawares this time -
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11 hours ago, NLeFeb said:
I followed an ad for 9 months of CCleaner Pro for $10. It was disturbing that I got an order confirmation saying that this product would cost $74.85!
Where did you see this ad?
9 months is an odd number, standard CCleaner licences are for a year. (and $75 is too high).
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LOL, do you have a time machine?
Well spotted.
@Dave CCleaner is this a CCleaner bug or Windows 11 itself?
(Maybe something similar to the MAC osx11/osx10.16 oddity?) -
I assume that by "resend my licence key to my email" you mean that you have used the Licence Lookup facility to get it resent to you?
Check this article for the section on : "If you get an error saying that your license key is not valid:"
https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#if-you-get-an-error-saying-that-your-license-key-is-not-valid--0-9If the suggestions there don't help then use the 'Contact Us' button at the bottom of that article to raise a support ticket.
Alternatively you can send an email to support@ccleaner.com describing your problem.Licence keys are private so we cant deal with them on this public forum, but support should be able to quickly sort things out for you.
no entra mi nombre de usuario al registrar
in CCleaner Help Requests
Posted
You must enter the name exactly as it was registered.
(People have been known to misspell their own name when registering).
It is best to copy and paste it from your confirmation email.
For more on problems when registering see the link below:
If still having problems, you can use the 'Contact us' button there to contact support.
Debe ingresar el nombre exactamente como fue registrado.
(Se sabe que las personas escriben mal su propio nombre al registrarse).
Es mejor copiarlo y pegarlo desde su correo electrónico de confirmación.
Para obtener más información sobre los problemas al registrarse, consulte el enlace a continuación:
Si aún tiene problemas, puede usar el botón 'Contáctenos' allí para comunicarse con el soporte.
https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#if-you-get-an-error-saying-that-your-license-key-is-not-valid--0-9