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Everything posted by nukecad

  1. I think that what Leon is attempting to describe is the automatic logout after a period of 'inactivity'. (Translation Problem?) I think that when he says 'make a new password' he is meaning he has to re-enter his password and log in again. Leon, Tick the 'remember me' box when you are logging in, this will stop you from being logged out automatically.
  2. Could you give more details of just what is happening, and when it 'stops'? A screenshot of when it has stopped working would probably be helpful.
  3. 1809 is back on general release again. https://www.microsoft.com/en-us/software-download/windows10 If like me you already have 1809 then there is a cumulative update to fix the glitches, and there are a shedload of security updates and patches. https://www.bleepingcomputer.com/news/microsoft/windows-10-cumulative-update-kb4467708-kb4464455-and-kb4467702-released/ https://www.bleepingcomputer.com/news/security/microsoft-november-2018-patch-tuesday-fixes-12-critical-vulnerabilities/
  4. I suspect that is a False Positive from Norton. Virustotal shows the installer to be OK with one detection out of 67. https://www.virustotal.com/#/url/4816c7962091d7043cf54373a4a7aa1dfda007bd18a1963a9767dd56b51c824b/detection Try downloading the installer again and see if Norton still says the same. https://download.ccleaner.com/cctrialsetup.exe
  5. AFAIK the first/only/current 'feature preview' is "Quick Clean". Stepen Piriofrm has a few comments about it in this thread: https://forum.piriform.com/topic/52831-quick-clean/?tab=comments#comment-300832 I'm not sure if the feature previews are included (randomly) in the portable or not? I would suspect not, I'm guessing that the feature previews will get added by the installer, which portable doesn't have. (But that's only a guess, how can you reliably test something that is random anyway?) And of course unless you have the feature preview yourself then you have no chance of helping someone who may have a problem with it. If you don't have the fearure then you can't even do any testing to see if you can replicate their problem. As JDPower says- At the moment it's beta testing new features - without even telling the user that they are beta testing features. And of course the only way that can work is by collecting 'anonymous' test data without telling the user either. (Maybe if you have data collection turned off in the privicay tab you won't get the feature previews?). Piriform realy must try harder and give more relevant information and explanations when/before adding things (or making changes), and also be a lot quicker to answer questions about any new features when asked.
  6. Hi, First thing to say is that the forum is a user forum. The members here are users helping each other. If you have a paid for version then there is "official" support by email. So if you ask a question here it's other users that answer you, and if nobody knows then you may not get an answer. If you have a paid version then you cam use the the email to get official support. Having said that it sounds like your computer is going into sleep or shutdown when you are not avtively using it yourself. If you are not moving your mouse or touching/clicking anything then it may do that. You need to go into your settings and tell it not to.
  7. With Firefox it's a setting in About:config. https://www.howtogeek.com/howto/internet/firefox/quick-tip-turn-off-prefetching-in-firefox/ More detailed info about how Firefox automatically connects to and load things (and how to stop it) can be found in this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections
  8. It's a question that comes up now and again. The images being found have been cached there by your browser 'pre-loading' (or pre-fetching) them. Most modern browsers do this, they look at links on a webpage you are visiting and 'pre-load' images etc. from those linked pages so they will open faster if you do go there. So even if you never click those links images from them can get saved to your drive in the browsers cache. The browser usually removes them later (when you close it) without you even noticing that they were there. But of course a file recovery programme can see that they have been there at some time and then later removed. You can turn off this pre-loading behaviour in your browser settings.
  9. With Fast Startup enabled Windows 10 can be 'woken up' from shutdown to perform an action by a scheduled task. Usually this does not turn on the monitor. Try taking a look in - Control Panel > Administrative Tools > Event Viewer > Windows Logs > System Check the time when you heard the buzzing to see if something (some scheduled task) is waking it. Alternatively go to - Control panel > Power options > Change plan settings > Change advanced power settings > Sleep > Allow wake up timers and disable them. That should rule out anything waking it up.
  10. Cheers Hazel, I do like the statement that- "our engineers are working tirelessly to resolve this issue." Is that an admission that the wheels have come off?
  11. Third guess- you are in sleep (or hibernate) (or only turned the monitor off) and it's your AV (or the OS itself) checking, or updating files on, your hard drive while the computer is 'idle' and you are hearing the hard drive start up and spin.
  12. Firstly 'Tracking Files' are not what you or I would call tracking files. Tests have shown that the 'Summary' user interface in CCleaner now calls every file found to clean a 'tracking' file. Change it in Options>Advanced to show 'Advanced Report' instead, that will tell you what it is finding instead of trying to scare you. The others (or maybe the same files) will be temporary files that get recreated as soon as you delete them. My favourite explanation is the box on your desk- Someone puts a box, or two or more, on your desk to put rubbish in, these boxes fill up over time. You throw the box(es) away to get rid of all the rubbish. Someone immediately puts new boxes, the same size, on your desk but these are now empty until what you do fills them up again.
  13. I seem to recall that there was a problem with the way CCleaner worked with the Firefox sqlite database, - about a year ago? Shouldn't be an issue now.
  14. It's probably not CC that is doing this, especially as other logins are being left alone. I'm betting it's a change your bank has made as an extra security measure. Many accounts dealing with financial transactions do not now allow the autofilling of user IDs or passwords. Even those that did allow it in the past may have changed. I have a couple of sites I visit regularly that now do this, you have to manually enter your password every time you visit. (You didn't have to in the past). You could try stopping CC using the Task Manager and seeing if the banking site will then remember your ID, but I'm betting it won't do.
  15. Yes it's legit. It's a promotion that they have been running with a discount if you buy the pro version.
  16. I don't know if it should be included as default in CCleaner, not all browsers are, that's a question for the developers. But if you know the locations to clean manually then you could just add those files/folders as an 'Include' in CCleaner. (Options>Include). Any file/folder that you add there will be cleaned when CCleaner is run. A bit more advanced -You might also want to take a look at the 'winapp2.ini' CCleaner addition, that includes many programmes that are not in CCleaner as default. EDIT- Just had a quick look and Avast browsers are included in winapp2. https://forum.piriform.com/topic/32310-winapp2ini-additions/?page=258&tab=comments#comment-287464
  17. nukecad

    Version 5.40

    You could try the latest version (or any other version you fancy) and if you don't like it then just reinstall 5.40 again. Be aware that, as Andavari says, some of the versions have had issues and or bugs. Be careful with the Avast offer if you are going to be installing and trying out various versions. (I'd download the installer(s) then disconnect from the internet while installing it, and still be sure to untick the offer box each time). You can get various versions from filehippo, look on the right of this page: https://filehippo.com/download_ccleaner/
  18. You can clean them safely. All it means is that they can no longer be sent to Microsoft. (Unless you have recently had a lot of errors then most of them have probably already been sent anyway). If you have Windows 10 then try turning on 'Storage Sense', (Settings>Sytem>Storage).
  19. It's annoying when it happens isn't it? When it's happened to me I've used Revo Uninstaller Pro to get rid of all the leftover bits and registry entries. It needs to be the Pro version, https://www.revouninstaller.com/ But you can get a free 30 day trial, https://www.revouninstaller.com/revo_uninstaller_free_download.html Use the 'Forced Uninstall' option (only available in Pro), this will let you select which programme you want to get rid of the traces of. Select the log file for 'Avast Free AntiVirus', and follow the prompts. https://www.revouninstaller.com/revo_uninstaller_uninstall_features.html Be careful with the registry cleaning bit, I would untick anything not in bold.
  20. +1 'Necessary' for the user or 'useful' for your marketing department? Personally I'm not impressed by your "protect against abuse or denial of service attacks" justification. Many servers have protection that does not rely on collecting IP's. Blocking IP's to stop a DoS is a pretty ineffective (crude) way of doing it, and doesn't work against a modern DDoS anyway. "IP data is stored temporarily for the primary business purpose" - presumably marketing/selling product is "the primary business purpose" The rest of the 'justification' is simply an acknowledgement that you are collecting information for marketing purposes. PS. If a user is now 'selected' for the new 'Feature Preview' - without any choice in the matter (at the moment) - that would be another excuse for collecting data along with monitoring the preview.
  21. Mmm... I see a potential problem when we get questions on the forum about 'new features' we have no idea about and can't try/test. At least the Piriform staff (Stephen, Ben) seem more active recently so should be able to answer them? Maybe a new sub-forum for "Preview Features" would be a good idea. (As long as the user realises it's a preview that's the problem).
  22. Cheers Hazel, I've not got round to looking at 5.48 yet. Let alone any 'feature previews'.
  23. Could you give more information? As far as I am aware CCleaner 'Quick Clean' is an Android widget and is not availabe with the Windows version? https://support.piriform.com/hc/en-us/articles/212565758-What-is-the-Quick-Clean-Widget-
  24. Probably what all the AVs are shouting about. See various other new threads.
  25. I would suspect that it is something that has been enabled but not used yet. From my reading of the release notes it seems like a beta-testing thing where you may be invited to try something new before anyone else - when there is something new to try. The notes say that 'in future' there will be an opt-out.
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