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nukecad

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Everything posted by nukecad

  1. I'm not sure that the issue is with cookies to keep, but as you know the names then you can add them to the list in the following way; Righ click the white space anywhere in the 'keep' side and in the menu that pops up select 'Add', that will bring up a box where you can manually enter the cookie(s) you want to keep.
  2. If you want to be logged out of sites then in Custom Clean's applications tab tick the "Session" box for Firefox. Clearing a browsers session closes all the open tabs, logs you out of websites, etc. ie. Cleaning it removes the traces of what you did in your last browsing session. If that still doesn't work then you probably have your Firefox synced, and the syncing is restoring them the next time you open Firefox.
  3. Well reinstalling Windows is a bit of a more drastic step, but sometimes it is needed to sort odd glitches out.
  4. It definitely sounds that something is blocking it from starting. Whatever it is isn't blocking the installer which is why you can run it from there, but is blocking the app itself when you try to launch it. It might be a permissions issue, are you still admin when you try to run it the second time? Another couple of things to try to find what the problem may be. Disconnect from the internet and see if CCleaner will run. Boot Windows into Safe Mode with Networking (Safe Mode with Internet connectivity) and see if CCleaner will run. Instructions for getting into safe mode in case you need them: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234#WindowsVersion=Windows_11
  5. AppCrash is a Windows error that is simply saying that the application has crashed for some reason, and there can be many reasons why. Some common reasons for an AppCrash happening are: A Registry corruption. A Virus or malware is interfering with the app. The computer is out of system/virtual memory. A bug in the code of the application. The operating system is incompatible with the application. There are other less common possibilities. Tackling the easier ones first: CCleaner isn't known to have problems with Win11, but as Win 11 is still quite new it's not really fully stable yet and even minor Windows Updates can have funny effects. But we'll discount compatibility issues for now. I doubt that it's malware but it never hurts to run a scan with a tool like Malwarebytes just in case you have picked up an infection, the free version is fine for scanning and removal of malware. It won't interfere with the built in Windows AV. https://www.malwarebytes.com/solutions/free-antivirus Next I would download a new CCleaner installer, just in case the one you have already got corrupted when you downloaded it. Uninstall CCleaner from your machine if you haven't already, make sure that you have your licence key noted down because you will need to register it again. (You can remove the old installer as welll). Download the 'Slim' installer, it's the 3rd one down here: https://www.ccleaner.com/ccleaner/builds Use that to reinstall CCleaner. Let us know if that fixes things for you.
  6. So you can run CCleaner from the installer when you install it, but next time you try it will not open. This is usually a problem with an antivirus, certain AV's are worse for it than others. 3-weeks ago is about when CCleaner last updated to a new version, so your particular AV may not be recognising that new version yet. The first thing to try is updating your antivirus. Which antivirus are you using? If you could also tell us which version number it is that will help.
  7. If it's skipping then something related is running in the background even though Thunderbird itself is closed. See the section "For other apps" of this post which is about turning off background running for apps. Try using it to turn off background running for Thunderbird:
  8. Good to hear you found it. The 'mitigation' registry entry he deletes seems to be something to do with Windows Security exploit protection, I'm not sure how that got scrambled but the fact that it's worth making a video shows that it can't be a rare occurence.
  9. I think it's probably more to do with the changes made by Android 12 itself. I recently got a new phone with Android 12 and there are quite a few things that you used to be able to do in older Android versions that are not available (yet?) in 12. (I haven't put CCleaner on the new phone, I'm not keen of CC for Android).
  10. Your first issue is that Edge Chromium is being skipped because it is running in the background, see this for how to stop that: (or you could just untick all the entries for Edge Chromium and CCleaner won't even look at it) Second - Many things on your computer use Edge Chromium (and Internet Explorers) storage spaces, so those spaces may need to be cleaned. (Live tiles, weather, news, etc. plus even 3rd party apps will use their tempory folders because they are there and handy) Have a read of this, especially the 3rd section "Cookies (Tracking Cookies) and other files that can reappear straight after cleaning" for an idea of where they can come from:
  11. Like I said in my post above we all have moments of inattention, at least you found it. PS. Superantispyware has a different purpose than CCleaner so they will each look for different things, although some will be the same. PPS. It's by no means the first time I've fixed/changed a tap, this one has been give a dose of WD40 before I put the handle back on. WD40 is not really recommended on a tap because if you don't clean it off afterwards it can degrade rubber seals over time, but as I'm going to be taking the ceramic cartridge apart (once I've got it out) to replace all the O-rings anyway that doesn't matter.
  12. Uninstalling CCleaner is not going to change you permissions for Excel in any way at all. If the problem is persisting after you have uninstalled/reinstalled Office then it's something other than CCleaner causing it anyway. Did you do the 7 steps that I gave you above? If you have then: Do the 7 steps above again only this time under 'Settings' tick the 'Run this program as an Administrator' and then 'Apply'. What we are trying to do here is toggle the setting off and on again (with a restart after each change) to try and 'give it a shake'.
  13. Sorry I have no idea how to interpret Recuva logs. Hopefully someone else will be able to give an answer here. Or you can contact support directly by emailing them at support@ccleaner.com
  14. Recuva needs to be able to see the drive the whole time that it is working. If your computer goes to sleep and/or the drive powers down then it can't see the drive anymore and so has to stop. Which means that you have to start all over again. (Recuva may contine it's scan after the computer/drive wakes up, but you won't be able to do anything with the results, because the contents of the drive may have changed). Try setting your computer to never sleep before running Recuva, see this post:
  15. Sorry redwolfe_98, lack of attention on my part. (I'm posting in between trying to fix a kitchen tap (faucet) and it's proving a pain to get the valve body out, as it often is. Given up for now, I'll take the whole tap off in a few days and get it in a vice where I can apply more force).
  16. That's not quite the same name as the ones shown in your first screenshot. So are you saying that CCleaner has cleaned them now?
  17. Despite their being in a folder called 'cookies' I don't believe that those 2 are cookies at all. From the names they look more like logs that Total Zero has collected about user/usage statistics. (Have you tried opening one of them in notepad to see if it contains anything intelligible?)
  18. Does the entry for Telegram in CCleaners Applications tab on the first machine have an asterisk (star) next to it? If so that indicates that it is an extra that has been added to the standard cleaning list, (probably by winapp2).
  19. If the apps will run as administrator then I don't beilive that you need to reinstall them. They are obviously still there if they will run as admin, so it's a permissions issue if they won't run as a standard user. Reinstalling should reset the permissions, but there may be an easier way(s). Try this first; (do it from an Admin account). Go back into Program Files and right click on Excel.exe Select 'Properties' and go to the 'Compatibility' tab. Click 'Change settings for all users'. Under 'Settings' see if 'Run this program as an Administrator' is ticked, if so then untick it and 'Apply'. 'OK' your way out of the Properties windows. Restart your machine, use Restart not Shutdown. (a restart may not be needed but best to do it anyway).). Try opening Excel again as a standard user user.
  20. I'm afraid there is no solution. Windows must be able to see a drive for any recovery tool to work on that drive. And as you have found modern Android phones can not be seen as a drive. Ich fürchte, es gibt keine Lösung. Windows muss in der Lage sein, ein Laufwerk zu sehen, damit ein Wiederherstellungstool auf diesem Laufwerk funktioniert. Und wie Sie festgestellt haben, können moderne Android-Telefone nicht als Laufwerk angesehen werden.
  21. It's much easier to restore from copies (backups) if you can rather than trying to recover deleted data, especially if if you have to go through extra steps just to get the drive where Windows can see it.
  22. OK, so your is a different issue. If you are clicking an excel file to open it and it isn't opening then it may simply be the file association that has somehow been lost. That's easy to put back, but to find out if that is the problem then try this first: What happens if you go to the file location (C:\Program Files\Microsoft Office\...etc) in File Explorer and double click excel.exe? Does excel open?
  23. But you are using Avari Free Security? (if so you may find that other programmes have also been affected). Do you have "Hidden Items" turned on in File Explorer'sView menu? Note that this Avira problem is not just seen with CCleaner, it has also been reported as happening with other cleaning tools, and on Avira's own forum. If any cleaning removes that Avira temporary folder (which should only contain temporary files) then Avira will 'wipe' programme executables. The excecutable file(s) is still there but it is empty. (It seems to be programmes that have been run since you installed, or maybe since you last updated, Avira that are affected but that is not yet confirmed). As Redwolfe_98 says the only currently known soultion if it happens to you is to reinstall the affected programmes. If you contine to use Avira and a cleaning tool then you have to make that "C:\windows\temp\sentry_temp" an exclusion in the cleaning tool. Personally I would be uninstalling the Avira and either letting Windows Defender (Windows Security) protect my system, or getting a different 3rd party AV. An Antivirus should not be 'breaking' programme files when something simply cleans a temporary folder. Defender will turn itself on when you uninstall Avira. Windows Defender (Windows Security) has improved over the years and now does as well as most of the top paid for AV's in testing, and outperforms all but a few free AV's. https://www.trustedreviews.com/versus/windows-defender-vs-third-party-antivirus-4206380
  24. It may have something to do with it, and it would fit with my suspicion. But there again as you say it contained 'old_msedge.exe' it may have been to do with an Edge update, so you could roll back if needed/wanted? Or it may even have been the old non-Chromium MS Edge? MS only started fully removing that recently. I'll re-read your thread at Malwarebytes to see what he said about it. Edit, nothing there in your thread it must have been in a PM, it's not important. PS. I've let AdvancedSetup know what we have found here about Avira.
  25. It does make you wonder just what Avira have done (and how) so that deleting their temporary files, from a Windows temporary folder, modifies/wipes programme executables? It's definitely not something that anyone would expect to happen. EDIT- I think that I've possibly worked out what they are doing. (I could be wrong but it would explain why the exes get wiped if you clear that Temp folder). If I am right then it's a half-baked safety/protection measure that isn't 'safe' at all the way they have done it, as we can see. (I might check/test my idea later, but not on this laptop I'm not putting Avira on here).
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