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Everything posted by nukecad

  1. The tilde simply makes the expression case sensitive. As * doesn't have a case then the tilde is meaningless unless there are other letter characters present as well. *.* is allowed in a CCleaner include/exclude, but only if you specify the rest of the pathname. (and it isn't a pathname to system files). eg- C:\Program Files\Some-program\Logs\*.* C:\Program Files\Some-program\Temp\*.* Are both perfectly acceptable, and wil delete all files in the specfied directories.
  2. Oh well, it was just a thought as we have seen similar before when a user had unticked some options but EasyClean was still removing them. As dvdbane suggests your best option is to do an Analyze and list the files found to see which relate to Office. (use the Advanced listing). You can then right click anything related to Office and 'Add to Exclude list' then try cleaning again. If that doesn't work then you will need to look at what else CC is finding to remove and work out (exclude them one-by-one) which file deletion is causing the problem. It can be time consuming, especi
  3. Are you running Easy Clean or Custom Clean? Easy Clean uses default cleaning actions set by Piriform, - I'm not sure if that includes Office products by default or not. AFAIK Piriform have not yet published information on just what the Easy Clean defaults are. Easy Clean is not even mentioned in the CCleaner documentation yet. We have seen previously that for unticked boxes to have effect (and so not clean Office?) then you need to Ananlyze/Clean using Custom Clean rather than Easy Clean. ie. Easy Clean does not respect your Custom Clean ticks/unticks, it only uses it's own
  4. This seems to be a common problem reported by many this week. The software update feature seems to have been released too early, without comprehensive testing. I have no doubt that Piriform (and Filehippo) are looking into it.
  5. Also to note that if your browser is still running (maybe in the background) then CCleaner won't be able to clean it. If that's the case then you should get a pop-up asking if you want to close it. But it is possible to tell it not to show the pop-up again, in which case CC will just skip cleaning the browser without asking you. However if it does skip the browser because it's still running then it will tell you so in the results, like this where it's skipped (most of) Firefox:
  6. Update - this seem to be a problem with the software updater. Another user has reported the same error.
  7. I understand that, but maybe the 'official' Piriform documentation could/should also explain it more prominently. Espically as winapp2 is so popular. As I've said before it's good that Pirifom allow such user customisation, many wouldn't.
  8. Can you give anymore details? I just a couple of hours ago downloaded/installed the slim build on a Windows 10 - 1803 with no problems.
  9. Maybe a note somewhere in the official CC documentation? TBH though most of the Piriform documentation is out of date. I guess it's another thing on the 'to do' list?
  10. As long as those boxes are pre-ticked than as the old song says - "There may be trouble ahead..." I don't see why it should be a big issue to have them unticked, it should just be a simple change to remove the word 'checked' from a couple of lines of the code. Of course, that's if you want to change it - which I guess is down to company policy.
  11. I believe it's the new CCleaner browser doing this when it installs. (By itself?). I saw on another thread that someone had got it when installing the 5.59 CC update. Pre-ticked box issue again maybe? (Or is it doing 'stealth' bundleware again?) PS. Here in the UK being "pissed" has a different meaning. (I'm in the pub now working towards it).
  12. It's a setting in Windows, see this for how to turn it on/off : https://www.thewindowsclub.com/system-restore-disabled-turn-on-system-restore-windows EDIT: Once you have turned it on it will take some days/weeks for Windows to build up a list of restore points. You can manually create one straight away when you turn it on, there is a 'Create' button, see the first screenshot in the link above. Then Windows creates them on a schedule, or when there is a Windows Update, PS. Note that is the free version, Manage Restore points is not only a CC Pro feature it's in the Free
  13. The professional features within the programme will keep working after a year. What you lose if you don't pay again is the ability to get direct support from Piriform by raising a support ticket, and I belive that automatic updates also stop. You can still get support/advice from other users on this forum, just like with the free version, and will still get notification of new versions to install yourself (and they will still be Pro). The registry cleaner is still there in Pro - Don't use it; it is not necessary with modern computers and may even 'break' them, especially Windows
  14. Just to make sure here; Can we assume that "c:\Pogram Files\CCleaner\CCleaner64.exe" is a typo? "The extended attributes are inconsistent" is a Windows Operating System Error, (not CCleaner or Avast) see the following for possible fixes: https://www.thewindowsclub.com/extended-attributes-are-inconsistent EDIT One of the solutions there involves running SFC. You may want to hold off doing that for a couple of days, see this post by Hazelnut -
  15. nukecad

    Drive Wiper

    I've just taken a look with CC v5.59.7230 (64-bit) on Win 10 1903 and have no problem selecting the drives. Which does suggest to me that it may well be a Win 7 / CC version issue, especially as you are seeing this on multiple Win7 systems.
  16. nukecad

    Drive Wiper

    It seems odd that it's affecting multiple devices, but you gave me an idea. When I tried before it was with version 5.58 and Win 10 - so it may be a glitch with the 5.59 and Win7? It's known that newer versions of CC can be tempramental on older Windows and some users avoid updating for that reason. I don't have Win7 to try it here, but you could try using an older CC version to see if it cures the issue. You can find previous CC versions on the Filehippo website, they are listed to the right of the CC download page there.
  17. nukecad

    Drive Wiper

    Sorry, I don't know then. I can select both my drives to wipe free space. (But not C: for entire drive). One thing that springs to mind is that CCleaner may be seeing the drive as SSD rather than HDD, it is a well known problem. However, you say this is with 'multiple laptops' so you wouldn't expect it to see all of them wrong. It does seem odd that you are seeing the same issue on multiple laptops. Are you installing CCleaner on each of these multiple laptops, or are you using the Portable version? It might also help others to help you if you can tell us what CC ver
  18. nukecad

    Drive Wiper

    Drive Wiper can take a long time to complete, hours or even days depending on the size of your drive and how many passes you have specified. It has to write meaningless data (Xs and 0z) to every 'free' cluster on the drive, whether it previously contained data or not. (Or all clusters if you are wiping an Entire Drive). And then it has to delete that meaningless data again, to leave the space free again. If you've specified multiple passes then it repeats this for the number of times you have specified. Note that if you are trying to wipe 'Entire Drive' then for safety reasons it
  19. Nice to see the explanation of 6 month and 3 month offer dates for the different types of offer. That is exactly the sort of information we 'helping' users have been missing to be able to offer focused help.
  20. It may not be a business use @Dave CCleaner I recall starting a previous thread about Windows Pro home users suddenly showing as Windows Enterprise. One or two had been confirmed as company laptops, but the rest remained mysterious. Never really got to the bottom of whether it was a Microsoft error, or if they were dodgy installs bought of ebay and the like.
  21. Firstly you need to note the distinction between "Update" and "Upgrade". "Update" is keeping your application (Free or Paid) current with the latest version. "Upgrade" is changing from the Free to the paid for 'Pro' application with extra features. So even with "Update" notifications turned off you will still get "Upgrade" offers. (Summer Sale, Black Friday Sale, Winter Sale, etc). Everybody using the Free version gets shown them, and many complain about them. It's marketing though and they are not going to stop anytime soon. Having said that, it shouldn't be being offe
  22. The problem as I see it is the more 'clone' browsers that are added as standard then the longer CC will take to look/scan for the files associated with those browsers. And so that is obviously going to slow things down for those who don't use them. TBH I think that Winapp2 from the user community is an excelent way to handle that problem. Credit where it's due. Not many software companies would even let users to have that much control over the 'standard' programme.
  23. I think that you would have to ask Pandora. Once the box has been opened you can't put things back. (But there is always hope).
  24. You could simply make the cache file a specific exclusion so that CCleaner will leave it alone. Simply right click on the path/filename after you have analyzed and select "Add to exclude list". Or go to Options>Exclude and enter the full pathname there.
  25. They have recently stopped offering the Google toolbar, which may be why you are now seeing the Avast offer instead. Most of us still disagree with any offer being pre-ticked to catch the unwary. EDIT I see that in the screenshot above the offer is not ticked. So if it installed anyway that would seem to be a different issue.
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