nukecad

I'm not sure what else to suggest, other than 'Feature version' updates to Windows will usually remove such leftovers. Win 11 (and Win 10) is due a feature update to version 22H2 probably in October. You could always try reinstalling Win 11, but that seems pretty drastic for what is a minor issue.

What you describe does sound like a corrupted bin as Hazelnut says. Just a thought: As this is CCleaner Pro then do you have it set to clean other user accounts? (If there is more than one). Each user account will have it's own bin.

It's something that I have never used before, giving it a quick try I see what you mean. TBH I'm not sure if it is designed to restrict searches to a particular pathname rather than the whole drive, because there is another way to do what you are looking for: Just use *.jpg and search the whole drive - it doesn't take long. Then in the list of jpgs found highlight the ones in the required pathname. You can right click on any one in that pathname and 'Highlight folder' from the context menu that pops up. Once highlighted it will show on the drive map where the highlighted files are located. You can right-click again on any one of the highlighted fies to defrag or move them. If you want to do more than one sub-folder/file, but not others, then you can 'Check Highlighted' and then go and highlight some others and 'Check' those as well, (or just click the checkbox for each file), then work with checked rather than highlighted files. Have a bit of a play and you'll soon see how the highlighting and checking works.

Just to be sure, can you tell us: Your CCleaner version. You Windows version. What browser you are using.

That is usually a sign that an AntiVirus is blocking CCleaner from running. What AV are you using? (and what version is it?) What version of CCleaner? What version of Windows? If you are using a 3rd party AV (ie. not Windows Defender) then make sure that your AV version is up to date. Check on their website, certain AV's are known to say that they are 'Up to date' when in fact they are an old version and it's only the definitions for that old version that are up to date.

What your screenshot is showing is not Recuva, it is some other recovery software. I'm not sure what you have there but Recuva looks like this:

We had a similar report recently, with Win 10 though. @MeganCCleaner were you looking into this?

@MeganCCleaner That key has been truncated so the user doesn't know what you want to be looked at. Not everyone is happy using regedit anyway, I wouldn't ask a questioner to access the registry unless they have indicated they are comfortable doing so.

Smart Cleaning uses the Custom Clean rules you have set so shouldn't make a difference if it's on or off other than automatically cleaning the browser when it's closed (if you have it set to do that). So it's a process of elimination to find out what is clearing the data. It may be that you have not excluded the particular cookie for that security information. Try unticking 'Cookies' for the browser so that CCleaner won't clean any cookies and see if that stops it happening, if so then you have missed one to exclude. It may be that the security information is being saved elsewhere than in a cookie. (TBH that's more likely). So my next step would be to make sure that 'Saved Form Information' is unticked. It should be unticked by default, and I doubt security details would be saved in a form anyway but it's something to check. Next I'd try unticking 'Session' for your browser to see if that stops it from happening. Just for completeness, had you closed and reopened the browser? Which browser are you using?

Just to check what Windows version are you running? Is Recuva installed in the standard folder? C: /Programe Files/Recuva/ Unusual, or long, pathnames can cause the error. A trick I have heard around NSIS error is to rename the 'uninstall.exe' to some other filename eg. 'anyword.exe' in File Explorer and then double click on it to run. (Never had to try that myself though).

Hi Bill, there is no need to post twice so I've removed your other one (which was in this forum too not in the Lounge). Firstly- are you using Custom Clean or Health Check? Do you have Smart Cleaning enabled? Secondly- some bank, email, and other account sites require you to login and do security every time that you visit, and they will automatically log you out after a period of inactivity. If they have (recently?) set that up then cleaning cookies, or not, makes no difference. So what happens if you leave the site and then later go back to the site without running CCleaner? (My bank wants a login/password, then 3 letters from a security code, then sends another code by text message that has to be entered, and logs me out if I don't click anything for 10 minutes so I have to do it all again).

An NSIS error usually means that there is something wrong with the installer/uninstaller that you are trying to run, or something wrong with app that you are trying to install/uninstall. Often it happens because the download of the installer, or the install itself, was incomplete or corrupt. Was your Recuva working OK? So the first thing that I'd try would be to download the installer and reinstall Recuva (don't bother about uninstalling first it will just overwrite the old one), then try uninstalling it again. You can get the installer here: https://www.ccleaner.com/recuva/builds Once downloaded double-click on 'rcsetup153.exe' to reinstall Recuva.

Personally I'd save your money and just use the Free version. TBH I've come to the conclusion that defragmenting is not needed at all these days, the technology no longer requires it, and Windows will do any that is necessary. I do still have Defraggler (Free version) but only use it very ocasionally on older external HDD's that I still have. You can schedule defragmenting at specific times in the Free version. It does everything that the Pro version does except automatic updates, and you can set it to tell you if there is an update avaialbe so you can then update it yourself.

There is still some remnant of or reference to McAfee somewhere on you machine despite what the McAfee techs did/said. (probably in the registry but could be elsewhere). Many softwares, especially AV softwares, leave such remnants/references behind after uninstalling them. Speccy is seeing that remnant/reference and so is reporting it as still being there. McAfee itself will have been uninstalled, it's just that persistent remnant that Speccy is seeing. You could try Revo Uninstallers 'Forced Uninstall" mode to see if it can remove the remnant. (Revo will probably have a list of all the things McAffe can leave behind in their removal database) https://www.revouninstaller.com/products/revo-uninstaller-pro/#forced You will need the Pro or 30-day Trial version of Revo to use 'Forced Uninstall'. PS. I hope that these were genuine McAfee employess who you let access your machine. There are many 'Tech Support' scammers out there who at best will take you money for doing nothing, and at worst will install malware if you let them remotely access your machine.

How long have you had your key? Did you buy Defraggler on it's own or as part of the 'Pro Plus' bundle? If your key expires then your Defraggler should simply revert to the free version and continue to work exactly as before. Without a licence key you will lose priority support and automatic updates. You can ask for and get support on this forum. As Defraggler has not had an update for 4 years now that shouldn't be any great loss either, and you can still update manually if an update is released. Basically buying the pro version of Defraggler is simply paying for priority support and automatic updates. (Many of us think that isn't worth the money).

Can you install the free version rather than the trial? Try the 'Slim' installer which is the third one down on this page: https://www.ccleaner.com/ccleaner/builds

I have asked the staff to take a look if it's anything to do with the situation there. In the meantime there a few things that you can try. Try disabling your antivirus just while you install the trial. Try putting the computer into 'Safe mode with networking' and installing the trial from there.

You appear to be in Ukraine, is that correct?

It's quite simple. If you want to run an app, any app, that needs to be kept up to date to work fully/properly then it's going to keep reminding you if you are not up to date and so not working fully. That is entirely your own choice of course, but if you insist on using an out of date version then it is always going to warn you that it's out of date. Update it and it will work fully and won't keep reminding you that you are not up to date. PS. As you have been using CCleaner in your company do we take it that you had a licenced business edition ?

I'd noticed it has apparently been fixed both here and elsewhere (fingers crossed). TBH I'm half wondering if it is a deliberate anti-spambot measure by Invision that they run now and again? If you deliberately 'fake' a login error for a month or two then you should get dropped from a number of spambot lists when they can't login first time. I found something similar myself a couple of months ago, although in my case it wasn't deliberate. There was an issue with my personal domain and it was unreachable for six weeks. I couldn't send or recieve emails at that "name@domain" address. Before that issue I had been getting 20 to 30 spam marketing emails a week. (I'd got on some spam lists when moving house last year). Since I have managed to get my domain back working again I have not had a single spam email. Obviously because they were bouncing back as 'unreachable domain' for a month and a half my domain address has been removed from their lists.

If you continue to insist on using a well out of date CCleaner version then you are going to get notices to update. There have been many changes to Windows itself, to browsers in particular, and to other apps - your v5.33 will no longer be cleaning them properly. The way cookies are stored in particular has changed in both Firefox and Chrome, and browserers based on them including MS EDGE. 5.33 will not/cannot clean that new cookie storage. If you want up to date cleaning then you have to use the up to date CCleaner version. You were told the solution to the CCleaner window size being off screen back in March, it's partly because you have scaling set at 300% - set your CCleaner UI to full screen and it will then fit the screen. In the end we can only advise, whether you take that advice or not is up to you. (But if you ask the same questions again then you'll get the same advice).

The EVO range are SSD's - and you will have very little sucess using a recovery tool such as Recuva on an SSD. That's just the way that SSD's work, which is different to spinning drives. I'd suggest that the best place to get help with questions about EVO drives would be the Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

@Spagman The Software Updater team say that this issue with CPU-Z version numbering has now been resolved.

Nope, it's the Invision forum software. It's the same on most Invision Community hosted forums that I visit. We have seen exactly the same issue before but they seem to be slow fixing it this time. It may be that they are trying to let it run and get more data about the underlying cause rather than just doing a quick patch like they have in the past?

Yes the version numbers shown, although the same, are being parsed differently for some reason, it does sometimes happen with some softwares depending on how the version number is stored internally. I've flagged this particular one up for someone to take a look at. Obviously if you don't run Software Updater it won't bother you. With Health Check though it runs automatically, and so after the analyze but before 'Make it Better' you will need to click on the 'Security' box and unselect it to prevent Health Check trying to update it. Alternatively you could go offline before running Health Check, if there is no internet connection then it can't try to do it. Or use Custom Clean rather than Health Check, that Just cleans what you have set it to and doesn't run the Software Updater (or 'Startup').