nukecad

I understand. Unfortunately there hasn't been a Recuva portable on the builds page for some years now. I've sent you a PM.

It sounds as is something has gone awry with your USB connection or controller(s), particularly as you say that Windows itself will not start if devices are connected to USB. It isn't common but it does happen. I assume that you have tried a different USB port, checked the ports/plugs for dirt, checked the cables, etc.? I'd look at the USB controller drivers. Right-click the Windows icon on the taskbar and select Device Manager. Look at the USB controllers and see if there is a yellow warning triangle next to one or more. (There isn't one here, this is just to show where they are). If there is a warning then personally the way I'd fix it is to right-click the problem controller and "Uninstall device". Don't worry it will be put back by the next steps. Next 'Restart' Windows. When the computer restarts, Windows should find the device and reinstall a new copy of the latest driver for it. If for some reason Windows does not reinstall it automatically on a 'Restart' then use 'Check for Updates' which should then find it. Note that if you do use 'Check for Updates' it may find the driver as an 'Optional Update' which you will then have to click to install. ~~~~~~~~~~~~~ I actually had to do that process myself last week for the Intel Trusted Execution Engine Interface driver which had gone bad and was showing a yellow triangle in Device Manager, I did need to 'Check for Updates' after the restart, and it was found as an 'Optional Update'. I had first noticed there was a problem when Windows suddenly wouldn't give my external USB backup HDD a drive letter when I plugged it in, but why that particular Intel driver should cause a USB HDD issue I have no idea.

We are not trying to "hack" anything or "bypass security". (I wouldn't help anyone trying to do that). But if your system isn't working as it should to allow installs then I would have thought you would have wanted to get it working properly? If however this is something such as a works machine where software installs are not allowed by company policy then using portable versions will also (usually) be prohibited by that policy.

So it's a permissions issue that prevents you installing anything. Is this your own computer, works computer, university computer, something else ...? What Windows version is it running? Are you logged in as an Administartor account or a standard user account?

You hadn't said that you had lost the one that you had before. Can you say more about why you can't simply install Recuva on this machine? If it's because you are running Windows S mode and so can only install apps from the Microsoft Srore then Recuva is available on the MS store https://apps.microsoft.com/store/detail/recuva/XP8LGT18LSS4QS As are Speccy and CCleaner itself: https://apps.microsoft.com/store/detail/speccy/XPFFT31D40MGFQ https://apps.microsoft.com/store/detail/ccleaner/XPFCWP0SQWXM3V If there is another reason why you can't install apps then we may be able to suggest some other way if we know what that reason is?

You stated in your first post of this thread that you already have Recuva portable. So you can use that - it's portable. Portable just means that it is meant to be carried round from machine to machine on a USB stick so that there is no need to install it on each machine. If you want it on the machine itself rather than on a stick then just copy/paste it onto the machine, it's portable so it doesn't need to be installed.

It sounds as if Windows may be seeing the card reader as being idle (even though it is being accessed) and so putting it into sleep mode; and once it's in sleep mode Recuva can no longer access it to complete the scan of the card. You sometimes see that with long scans on external drives. There should be a setting to stop Windows doing that and never put it to sleep, but I'm not sure where it would be for a SD card. "Devices and Printers" maybe, or perhaps in "Device Manager"? Look for the card reader and right-click it to access the properties/settings.

Thanks @APMichael I'd forgotten about that bug in Winapp2. (well TBH I'd thought that it had been fixed).

If CCleaner is hung then you can usually close it by using the 'X' at the top right of the CCleaner window. (You could also open Task Manager, right-click on ccleaner there and 'End Task'). That should save you having to do a restart. Is this CCleaner Free version or the Pro version trial? Which one it is could help point to why it is hanging for you. Also please tell us what version of Windows you have, and if you are using an Ativirus other than Windows Security then what that AV is and what version it is. To try and work out what may be happening and so fiix it for you:- Firstly try running an 'Analyze' in Custom Clean instead of using Health Check. If the Analyze completes then click 'Run CCleaner'. If Custom Clean also hangs then please post a screenshot of it in the hung state. If Custom Clean runs OK, and if you have the CCleaner Pro trial, then try disconnecting from the Internet before running Health Check. If Health Check runs without the internet connection then that will help point to the issue. Let us know how those go and we can advise what to do next.

When you say that passwords are being deleted do you actually mean that you are being logged out of websites? I ask because we often get a post saying that saved passwords have been deleted when they haven't been. It's a missunderstanding. On further investigation the saved passwords are still there, the user is simply cleaning the browser session and so being logged out of websites. If you are being logged out of websites, but don't want to be logged out of them, then untick 'Session' for Chrome so that the session doesn't get cleared.

We don't usually bother. But I'll change the title to better reflect the issue and that it's solved.

Make sure that it is not ticked here: (Wipe Free Space is not something that is usually needed. It's an advanced option for particular situations. It takes a long time to do so you don't want to be doing it everytime that you run a Custom Clean). If you already have that unticked then please explain more just what it is that you are seeing happening.

You don't say if you are using Health Check or Custom Clean? Health Check is the 'simple' option for non-advanced users, it does a basic clean and removes the junk that most people would want removed. Health Check does it's own thing and there are very few things that you can change in Health Check. Custom Clean is for more advanced users and can be customised as to what it cleand by deafult simply by ticking/unticking boxes. There are also Include and Exclude options where you can tell CCleaner to clean things that it wouldn't normally do, or to leave certain things alone that it would normally clean. https://support.piriform.com/hc/en-us/articles/360048231491-Select-files-and-folders-to-clean-with-CCleaner-for-Windows#include-files-or-folders-in-the-custom-clean-process--0-4 https://support.piriform.com/hc/en-us/articles/360047757492-Choose-files-you-don-t-want-to-clean-with-CCleaner-for-Windows#what-excluding-a-file-folder-or-registry-key-means--0-1 More advanced users can even add more tickboxes to Custom Clean, for cleaning apps that are not included as standard options in Custom Clean. To do that they use the Winapp2 community extension. https://community.ccleaner.com/topic/32310-winapp2ini-additions/ It is for advanced users, so not everyone would want/need to add it to their Custom Clean.

You can easily/quickly download the latest installer at any time form here (Tip, use the 'Slim' installer). https://www.piriform.com/ccleaner/builds Once downloaded double click it to install CCleaner Free, then if you have a valid licence open CCleaner Free and enter the key to register it as Pro.

It may be something in the cleaning of Teamviwer itself then, I'll note/flag this to the staff to see if they can give any insight.

TBH I always found found cleaning of ie to be a bit slow, even though I never used it. That's why I now only keep those 2 sections ticked. You could untick everything for ie in Win 11 and see if it makes a difference for you. I doubt it will though, my money is that something in Windows Security/Defender causes CCleaner to sometimes slow down following a Windows update.

Just let the trial expire, it says there is less than a day, and it will revert to CCleaner Free version. As far as I recall you don't need to enter an email address or anything else to get the trial. They only need such details if you do purchase. PS. I have removed your email address, it's not a good idea to put it in plain view.

There have been a few issues with the cleaning of teamviewer and some changes made in 6.11 and 6.12. From what you describe though yours sounds like something different - the cleaning of the browser Session which Health Check does as standard. Use Custom Clean instead of Health Check and untick "Session" for the browser(s) you use for Teamviewer. That should then leave the browser sessions alone and prevent you being logged out from them. Set Custom Clean to be the default that you are shown: Options>Settings>CCleaner home screen. Note that if you do run Health Check then it will always clear the browser sessions, you can't customise that which is why you have to use Custom Clean instead.

I noticed that my CCleaner v6.11 slowed down following the last Windows Update, I have noticed before that Windows Updates can sometimes have that effect of slowing CCleaner. I haven't got a clue just why that should be, but the next update to either Windows or CCleaner usually (but not always) gets it back to speed again. Have you updated to CCleaner v6.12.10490 yet? (make sure that it's 10490, and not 10459 which was never oficially released). As for IE cleaning: Although IE itself is gone some other Windows apps, and non-Windows apps, still use it's storage locations for temporary files. It was always just a convinent place for apps to put temporary files, and some still do. So those old IE locations still need cleaning. I keep 'Temporary Internet Files' and 'Cookies' ticked for IE. Also remember that some CCleaner users are still using Windows 7, so may still be using IE. (Some even still run XP/Vista but those can't run the latest CCleaner so there is a 'Sunset' CCleaner version for XP/Vista).

As Dave CCleaner stated above; the cause was if an advanced user installed CCleaner into a non-standard location but didn't specify a seperate folder for CCleaner in that non-standard location. If that had happened and CCleaner was then uninstalled, then everything in the folder where it had been installed would be deleted by the uninstall. That's why CCleaner should have been installed in it's own seperate folder. If CCleaner had been correctly installed into a folder of it's own (whether called 'CCleaner' or not) then only the CCleaner files would have been removed on an uninstall. It would be pretty rare for that particular set of circumstances to happen, but it could happen (did happen) and so it was a bug.

Try running Custom Clean with the default settings to see if that shakes loose whatever is causing Health Check to baulk. If Cusom Clean completes then try Health Check again. If Custom Clean gets stuck too then it should tell you at the top of the cleaning window what it is trying to clean. If that does happen then let us know what it is stuck on. And/or: Run the Windows built in Disc Clean-Up. Run it once as it is for user files, then run it again but this second time select "Clean up system Files". Note that "Clean up system files" can take some time, particularly with 'Windows Update clean-up'. Have patience and let it finish. Then try Health Check again.

Would this be the registry entry for "SpeechRuntime" and/or maybe "ChangeTracker" by any chance? There are a number of registry entries that CCleaner will flag/remove and Windows will put straight back, those two are the most common ones. Certain entries are needed by Windows, and so if you delete them (to clear them) then Windows will just put them straight back again. And next time you run CCleaner it will remove them again. (Then Windows will put them back, then CCleaner will remove them, then ..........) Have a read of the second half here for why some files and registry entries will come back straight after cleaning: PS. We recommend that you don't regularly use the Registry Cleaner with Windows 10 or 11. Windows 10 and 11 change the registry often which can give false results. Whether you do run it or not is your choice of course See this: https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804 Here is Microsofts stance on using any Registry Cleaner: https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities

Don't uninstall, just reinstall CCleaner over the top of the existing one and it will keep all your settings, and your licence key registration if it is Pro. It's something that I do often. You can download the latest version installer at any time form here (Tip, use the 'Slim' installer). https://www.piriform.com/ccleaner/builds PS. You should also have 'Save all settings to INI file' selected in Options>Advanced, that option saves a 'ccleaner.ini' file in C:/program files/Ccleaner. You should then make a backup of that file somewhere. (Then if you ever do lose your settings for some reason you can copy/paste the contents of the backup into a new ini. It can also be used to give the same settings to CCleaner on another machine).

Good to hear that you got it fixed. Translation: "After some research, I figured out what must have happened. I tested the use of "winapp2.ini" ... and it "screwed up" a bit. Moreover, it's a "slightly" dangerous addon if you tick too many boxes of items to clean. I removed "winapp2.ini" and everything is back to normal: the management of the context menu has reappeared."

You've made new backups to a working disc of course. (So the old backups are probably not so important now, but a few files might still be wanted). The way that I've been able in the past to recover from an external HDD that had become RAW format (unplugged from USB without using 'Safely eject media' first) was: 'Quick Format' the drive with Windows. Recuva can then recognise the drive as one with a valid file table. Use Recuva to search the newly formatted drive for non-deleted files, and restore them to another drive. See also: https://support.piriform.com/hc/en-us/articles/360048890271-Recovering-files-from-damaged-or-reformatted-disks-with-Recuva#recovering-files-from-damaged-or-reformatted-disks-with-recuva-0-0 As with any attempted recovery there's no guarantees, but it worked successfully for me* although a very small number of files were incomplete. (Even then for those few partially recovered files I could usually display a partially recovered image in Irfanview with the rest blank, still read partial text files in Notepad, etc.) PS, The crashed HDD I had was also a backup drive, copy/paste backups which meant that Recuval found multiple copies of the files because of course there were multiple backups of them on the drive, Although I had selected 'Restore folder structure' on the Advanced tab Recuva couldn't recover the file structure for me, (A RAW drive has no File Table). So I used the Duplicate Finder in CCleaner to help speed up removing the multiple files. Using the 'contents' filter in Duplicate finder so that it differentiated between different versions of the same file. (don't use 'Name' the copies will ahve different names with a copy number). It still took a while and of course, and even when I was down to 1 copy of each file they were still just a block of backup files with no file structure. (You shouldn't have the same problem if the backups were images done with something like Macrium Reflect, each backup image should be one file and contain the structure within the image itself). TBH I didn't bother sorting them any further and just left them as they were. I'd already made new backups with the file structure as it should be, so by far the majority of the the recovered files were not needed, just a few as backups for anything that had been previously modified or deleted. *PPS. I've also successfully used that same 'Quick-format, recover non-deleted' method on a USB thumb drive which had also just been yanked out without 'Safely eject' and become RAW.