Compbck

Thank you for your advice, but even when using the custom clean with sessions for all browser entries unticked, the remote client still goes offline during the scanning process.

I use a premium account to remotely access my clients computers in various locations both in the UK and abroad. However, when I run the CCleaner Health Check it shuts down the remote sessions, and it is necessary to keep loggin back into the remote client. I have only noticed this since version 6.11was created and the problem has continued into 6.12. I'd be interested to know what has changed within the software upgrades since version 6.10 to cause this annoying issue to occur.