nukecad

It may be something in the cleaning of Teamviwer itself then, I'll note/flag this to the staff to see if they can give any insight.

TBH I always found found cleaning of ie to be a bit slow, even though I never used it. That's why I now only keep those 2 sections ticked. You could untick everything for ie in Win 11 and see if it makes a difference for you. I doubt it will though, my money is that something in Windows Security/Defender causes CCleaner to sometimes slow down following a Windows update.

Just let the trial expire, it says there is less than a day, and it will revert to CCleaner Free version. As far as I recall you don't need to enter an email address or anything else to get the trial. They only need such details if you do purchase. PS. I have removed your email address, it's not a good idea to put it in plain view.

There have been a few issues with the cleaning of teamviewer and some changes made in 6.11 and 6.12. From what you describe though yours sounds like something different - the cleaning of the browser Session which Health Check does as standard. Use Custom Clean instead of Health Check and untick "Session" for the browser(s) you use for Teamviewer. That should then leave the browser sessions alone and prevent you being logged out from them. Set Custom Clean to be the default that you are shown: Options>Settings>CCleaner home screen. Note that if you do run Health Check then it will always clear the browser sessions, you can't customise that which is why you have to use Custom Clean instead.

I noticed that my CCleaner v6.11 slowed down following the last Windows Update, I have noticed before that Windows Updates can sometimes have that effect of slowing CCleaner. I haven't got a clue just why that should be, but the next update to either Windows or CCleaner usually (but not always) gets it back to speed again. Have you updated to CCleaner v6.12.10490 yet? (make sure that it's 10490, and not 10459 which was never oficially released). As for IE cleaning: Although IE itself is gone some other Windows apps, and non-Windows apps, still use it's storage locations for temporary files. It was always just a convinent place for apps to put temporary files, and some still do. So those old IE locations still need cleaning. I keep 'Temporary Internet Files' and 'Cookies' ticked for IE. Also remember that some CCleaner users are still using Windows 7, so may still be using IE. (Some even still run XP/Vista but those can't run the latest CCleaner so there is a 'Sunset' CCleaner version for XP/Vista).

As Dave CCleaner stated above; the cause was if an advanced user installed CCleaner into a non-standard location but didn't specify a seperate folder for CCleaner in that non-standard location. If that had happened and CCleaner was then uninstalled, then everything in the folder where it had been installed would be deleted by the uninstall. That's why CCleaner should have been installed in it's own seperate folder. If CCleaner had been correctly installed into a folder of it's own (whether called 'CCleaner' or not) then only the CCleaner files would have been removed on an uninstall. It would be pretty rare for that particular set of circumstances to happen, but it could happen (did happen) and so it was a bug.

Try running Custom Clean with the default settings to see if that shakes loose whatever is causing Health Check to baulk. If Cusom Clean completes then try Health Check again. If Custom Clean gets stuck too then it should tell you at the top of the cleaning window what it is trying to clean. If that does happen then let us know what it is stuck on. And/or: Run the Windows built in Disc Clean-Up. Run it once as it is for user files, then run it again but this second time select "Clean up system Files". Note that "Clean up system files" can take some time, particularly with 'Windows Update clean-up'. Have patience and let it finish. Then try Health Check again.

Would this be the registry entry for "SpeechRuntime" and/or maybe "ChangeTracker" by any chance? There are a number of registry entries that CCleaner will flag/remove and Windows will put straight back, those two are the most common ones. Certain entries are needed by Windows, and so if you delete them (to clear them) then Windows will just put them straight back again. And next time you run CCleaner it will remove them again. (Then Windows will put them back, then CCleaner will remove them, then ..........) Have a read of the second half here for why some files and registry entries will come back straight after cleaning: PS. We recommend that you don't regularly use the Registry Cleaner with Windows 10 or 11. Windows 10 and 11 change the registry often which can give false results. Whether you do run it or not is your choice of course See this: https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804 Here is Microsofts stance on using any Registry Cleaner: https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities

Don't uninstall, just reinstall CCleaner over the top of the existing one and it will keep all your settings, and your licence key registration if it is Pro. It's something that I do often. You can download the latest version installer at any time form here (Tip, use the 'Slim' installer). https://www.piriform.com/ccleaner/builds PS. You should also have 'Save all settings to INI file' selected in Options>Advanced, that option saves a 'ccleaner.ini' file in C:/program files/Ccleaner. You should then make a backup of that file somewhere. (Then if you ever do lose your settings for some reason you can copy/paste the contents of the backup into a new ini. It can also be used to give the same settings to CCleaner on another machine).

Good to hear that you got it fixed. Translation: "After some research, I figured out what must have happened. I tested the use of "winapp2.ini" ... and it "screwed up" a bit. Moreover, it's a "slightly" dangerous addon if you tick too many boxes of items to clean. I removed "winapp2.ini" and everything is back to normal: the management of the context menu has reappeared."

You've made new backups to a working disc of course. (So the old backups are probably not so important now, but a few files might still be wanted). The way that I've been able in the past to recover from an external HDD that had become RAW format (unplugged from USB without using 'Safely eject media' first) was: 'Quick Format' the drive with Windows. Recuva can then recognise the drive as one with a valid file table. Use Recuva to search the newly formatted drive for non-deleted files, and restore them to another drive. See also: https://support.piriform.com/hc/en-us/articles/360048890271-Recovering-files-from-damaged-or-reformatted-disks-with-Recuva#recovering-files-from-damaged-or-reformatted-disks-with-recuva-0-0 As with any attempted recovery there's no guarantees, but it worked successfully for me* although a very small number of files were incomplete. (Even then for those few partially recovered files I could usually display a partially recovered image in Irfanview with the rest blank, still read partial text files in Notepad, etc.) PS, The crashed HDD I had was also a backup drive, copy/paste backups which meant that Recuval found multiple copies of the files because of course there were multiple backups of them on the drive, Although I had selected 'Restore folder structure' on the Advanced tab Recuva couldn't recover the file structure for me, (A RAW drive has no File Table). So I used the Duplicate Finder in CCleaner to help speed up removing the multiple files. Using the 'contents' filter in Duplicate finder so that it differentiated between different versions of the same file. (don't use 'Name' the copies will ahve different names with a copy number). It still took a while and of course, and even when I was down to 1 copy of each file they were still just a block of backup files with no file structure. (You shouldn't have the same problem if the backups were images done with something like Macrium Reflect, each backup image should be one file and contain the structure within the image itself). TBH I didn't bother sorting them any further and just left them as they were. I'd already made new backups with the file structure as it should be, so by far the majority of the the recovered files were not needed, just a few as backups for anything that had been previously modified or deleted. *PPS. I've also successfully used that same 'Quick-format, recover non-deleted' method on a USB thumb drive which had also just been yanked out without 'Safely eject' and become RAW.

Speccy has not had a functional update since 2018, so it's hardly surprising that it can struggle to recognise newer CPU's and/or other components. (They did update it last year so that the Pro version uses the new product licencing system, but no functionality was changed at that time). We have no idea when, or even if, Piriform intend to update Speccy.

The updating was intentional, and you should have been geting notifications that it would be happening, (unless you specifically took action to prevent it) see these posts:

Windows is obviously expecting a parameter which is not being passed to it. Which is why you are getting that installer message. I'll make the staff/developers aware of the issue. These are Networking applications and not many people would be running Share-it and Node.js at home, is this a business computer? Node.js is a bit of an odd case when it comes to versions. v18.16.0 LTS is the recommended version for most users, BUT v20.1.0 is the latest version available. https://nodejs.org/en Can you tell us what the Software Updater says your Current Node.js version is, and what New version it has found? EDIT. PS. An option is to always use Custom Clean and not Health Check - Custom Clean does not do an automatic check for software updates, that's what the seperate Software Updater is there for. (Note that Health Check in the Free version doesn't do the automatic check either, it's only automatic in Pro). You can set CCleaner to always show you Custom Clean instead of Health Check, OPtions>Settings>CCleaner Home Screen. PPS. If you go offline before running Health Check in Pro then it can't try to automatically update anything either; because it isn't connected to the web to check for updates.

Health Check has found an installed software that has an update available, so it has told Windows to update it. (Health Check doesn't do that in the Free version of CCleaner which is why you weren't seeing it before you got the Trial). So Windows installer is now asking your permission to install the update. If you click OK then Windows should go ahead and install the update for whatever software it is. Once the software is up to date then Health Check should not try to update it again, until there is a new version. We can't see from that screenshot just what software it is that Health Check has found to update, (You say it's Share-It, fair enough). But you can find out if you haven't already updated it. If you go to Tools>Software Updater then that should show you what Health Check is finding to update on your machine. For example Software Updater here says that it has found an update for Zoom on this lapton (to Zoom v5.14.7 which I know was released last Friday):

I recommend that you simply download and use Recuva Free version. It has exactly the same recovery functionality as the paid for version, there is no difference whatsoever. If you buy Recuva then currently you would be paying the extra just for automatic updating (There haven't been any updates to Recuva for a number of years now) and priority support (You can get support here on the forum, or non-priority support by email). Of course if you still want to pay for Recuva, for no particular reason, then Piriform will be quite happy to take your money https://www.ccleaner.com/recuva

There is a system in place to periodically update outdated/obsolete versions of CCleaner. CCleaner versions 5.## have reached End-of-Life and so are currently being updated to the latest version, v6.11. https://support.piriform.com/hc/en-us/articles/13760826790669-End-of-Life-of-CCleaner-for-Windows-v5 In particular you should note that CCleaner versions below v5.92 no longer clear cookies effectively, because the major browsers have changed how they handle and store cookies. You need to keep your CCleaner up to date for it to be effective. Browsers, apps, and Windows change all the time so the cleaning has to change to keep up. As you were using a very old version of CCleaner you should have been getting notifications that this update would happen soon. (I have not seen the notifications myself but believe that they would have also told you how to prevent the automatic update if you really wanted to). This week versions 5.36 to 5.73 that are still in use will be automatically updated to v6.11. Next week it is intended that versions 5.74 to 6.0 will also be automatically updated to v6.11 As noted - These automatic updates of outdated versions can be prevented by more advanced users, who realise that by doing so their old CCleaner version is unsupported and will not be cleaning things properly. PS. As moderators we were last week given a 'heads up' that these updates would be happening this week and next.

Do you mean this? As you can see it is working here: You could try reinstalling your CCleaner if yours isn't working. Go to: https://www.piriform.com/ccleaner/builds Download the 'Slim' installer. (3rd down). Double click on the Downloaded 'ccsetup611_slim.exe' to reinstall CCleaner. Check if it's working properly for you now.

The ban is an internationally imposed sanction on certain areas. Which areas are subject to the sanctions is a matter that politicians decide. CCleaner, nor any other company, has any say in the matter. They are just told that certain areas are sanctioned. If you believe the sanction on your area to be wrong then you must complain to the politicians.

We have seen this before. (and can replicate it). It's a permissions thing and happens/can happen if you untick 'Run CCleaner' at the end of the install. There's an easy fix - Reinstall CCleaner but this time leave 'Run CCleaner' ticked in the installer and let CCleaner open from the installer. That's it - You can close CCleaner and it will now open/run as normal for a non-admin user. If you need the latest installer then you can download it here: https://www.ccleaner.com/ccleaner/builds Don't uninstall your current CCleaner Pro. Once downloaded just double click on the 'CCsetup611.exe' and it will pick up your licence key from the current install. (If you have uninstalled your current one then you'll have to enter your key into the new install to re-register it).

Idrive recommend that instead of using the Standard Windows Uninstaller (which is what CCleaner does) you open the Start Menu > All Apps, find idrive in the list and right click it, click uninstall. https://www.idrive.com/help/Windows/uninstall If you are still having problems then see Methods 3 and 4 here (or Method 1 if you want to install the Revo Trial): https://www.revouninstaller.com/preview-log/?pid=8767&pname=IDrive

I suggest that you contact the support team by email: support@ccleaner.com They will probably then ask you to send them some of the logs from the CCleaner folder to help work out what may be happening for you.

I think you have a missundestanding about the 2 types of computer 'Memory' What is cleared from 'memory' (Random Access Memory) is not your real issue here. Your issue is what can be cleared from 'storage' (Storage Memory). Although both are commonly referred to as just 'memory' they are different things. A restart will clear your RAM but will not clear what is stored on the drive. (There is a bit of overlap there though with the pagefile which is temporary RAM put on the drive for a while to free up actual RAM). CCleaner clears temporary and junk files from Storage Memory (the drive) but not from RAM. However you have that much other stuff stored on the drive and so what can be cleared from storage by CCleaner can only be a temporary help - As we have being trying to say will you have to move or delete a lot of that 'other stuff'. Lmacri was trying to help you find just what that 'other stuff' on your drive might be. You say that you want to learn so please calm down and look at what is being explained, that is the way to learn.

A patch update 'hotfix' to v6.11.10455 has been released earlier today: https://www.ccleaner.com/knowledge/ccleaner-v6-11-10455

A patch update 'hotfix' to v6.11.10455 has been released earlier today: https://www.ccleaner.com/knowledge/ccleaner-v6-11-10455