Jessicav

Thank you! it may well be related, as it started after recent updates to both TeamViewer and ccleaner, which is super frustrating as i use both to support elderly family members.

Yes I use Teamviewer, could that be causing the issue?

Win 10 1909, Custom clean, V6.11.10435, default settings with smart clean off

It recently started doing this on the previous version uninstalled and reinstalled the latest version and it keeps happening. its somewhat intermittent. Would any have any thoughts on why this started happening?