nukecad

CCleaner, including Health Check, is fine to use with a SSD without problems. Health Check simply removes junk files, removes unwanted startup items, and checks certain apps to see if an update is available. It doesn't do any kind of defragmenting/optimising. If Defraggler recognises it as an SSD (it sometimes has a problem determing the drive type correctly) then it's also fine to use as it will 'optimise' rather than defrg. Windows built in drive defragmeter/optimiser will occasionally 'inteligently' defrag an SSD when needed. Which comes as a surprise to some. It will do that automatically, see this for more info. https://www.hanselman.com/blog/TheRealAndCompleteStoryDoesWindowsDefragmentYourSSD.aspx

Please answer Hazelnut's questions, so that we can help you. Did you read the link given? This is the user forum not the official support. https://support.piriform.com/hc/en-us/requests/new

Posting this from the pub. Normal Saturday regulars are in, just sat a bit further apart.

Which problem? This thread is over 3 years old, both Chrome and CCleaner have changed quite a bit in that time, so yours is unlikely to be the same issue as back then. Please start a new thread of your own and explain in more detail what issue you are seeing.

Malwarebytes is now at version 4.1.2.73, component package 1.0.972 - you may want to 'Check for Updates' when you next use it to make sure that you have the latest version. Settings>general>'Check for Updates' (Or you may want to turn on Automatic updates?). MB4 can sometimes have problems with blocking other applications if 'Ransomware Protection' is on. Try turning off 'Ransomware Protection' in Malwarebytes and see if CCleaner/Health Check will run then. If not try turning off the others one at a time to see if one in particular may be blocking CCleaner.

To remove those leftovers try 'Forced Uninstall' in Revo uninstaller trial version, for more info see this post: https://community.ccleaner.com/topic/12077-uninstalled-firefox-still-showing-in-ccleaner/?tab=comments#comment-313139

It all depends on how you have set up Smart Cleaning, and which option you are using for manual cleans. Smart Cleaning will monitor your computer and can automatically remove junk when it reaches a certain level of GigaBytes. With CCleaner Pro you can set what that level is, you can also set if it cleans automatically or prompts you to clean. If the junk has not reached that level, or if it's been automatically cleaned and is building up to the level again, then it won't be cleaned automatically and so there will always be something to be found by a manual clean. Smart Cleaning cannot clean browser files while the browser is still open, so there is also a section to say what it should do when you close a browser. If you haven't set automatic browser cleaning on closing then after you have closed the browser a manual clean will find those browser files and cookies to clean. Finally it may also depend on what method you are using for a manual clean. Smart Cleaning uses the options, ticks/unticks, that you have set in Custom Clean. If you use Health Check for manual cleaning then it uses it's own rules so may(will) find different things.

If you need to use both Edge Chromium and Ye-Olde Edge then see this article. It is not recommended to have both active on the same machine as a regular user, but is sometimes needed by developers and support staff. https://docs.microsoft.com/en-us/deployedge/microsoft-edge-sysupdate-access-old-edge

When you say "I have already contacted ccleaner" who did you contact and how? The official support would/should have sorted out your query, not just refered you to this forum. The official contact methods are by using this form: https://support.piriform.com/hc/en-us/requests/new Or by emailing: support@ccleaner.com See this post by Dave CCleaner for some more info about canceling subscriptions:

Read Dave's post above.

If there are particular files that you don't want CCleaner to clean then simply make them an 'Exclude' in the Custom Clean Options.

Can you see the 84% recovered files? (ie. have they been sucessfully recovered?) If so then I think you'll still need to do a new scan, but will only need to select that last 16% for recovery. Someone more familiar with Recuva may be along to confirm that. PS. A bit late for you now, but maybe useful for future reference. If it was a Windows Update that caused the issue then with Windows 10 you can pause updates for up to 35 days, there's even a quick 'Pause updates for 7 days' button. It's a good idea to put an update pause on if you are going to be leaving the computer working unattended on an important task for several hours. You can also change the 'Active Hours' so that Windows will not automatically restart the computer following an update during those hours.

If you can give us more details of what you are expecting to happen that is not happening then we may be able to help you to get it doing what you want.

Unfortunately (or fortunately, depends on how you look at it) it is set up that way deliberately so that you have to at least half think about what is being selected for deletion. It helps to avoid mass deleting the wrong files/copies.

Unfortunately (or fortunately, depends on how you look at it) it is set up that way deliberately so that you have to at least half think about what is being selected for deletion. It helps to avoid mass deleting the wrong files/copies.

Are the files (or the duplicates) in sub-directories on K: ? If so then have you told 'K:\*.mp4" to include files and subfolders? (It defaults to files only when setting up an include).

Maybe submitting a sample to that (or another) recovery service for a free diagnostic scan may better indicate what the problem actually is with the files?

It can/will happen if there is a crash or power failure while WFS is running. This explains why it happens and what to do now to get your space back: PS. You only realy need to Wipe Free Space if your are selling on your computer or hard drive. (So that the new owner can't use a recovery tool to recover your deleted files).

Are you being shown the same message as above? If not then what message are you seeing? Read again the article that Dave linked to above. Check carefuly on your confirmation email to make sure the name you gave when purchasing is exactly what you are trying to enter. It has been known for people to spell their own names wrongly when buying CCleaner, and so they then have to use that same wrong name to register. If you are copying and pasting the name from the confirmation email then make sure that you don't include any stray leading/trailing space. Check that you haven't purchased a CCleaner for Windows licence when you have a Mac, or vice-versa. If you are still having problems then contact support and explain your problem. They can double check that the name you are trying to enter is the same as the name registered to your key. There is a contact form here: https://support.piriform.com/hc/en-us/requests/new

Moved to CCleaner for Mac forum. It is a know issue with the 'Apple Gateway' see this for the solution:

Thanks for that. It's been noticed previously that the software updater, both in Health Check and when used seperately from the Tools menu, can sometines have issues with some software versions. The numbers as you report are typical of that issue, it seems to be something internal to the way some softwares store the version number when installed on Windows. After running the Health Check analyze stage you can click on the 'Security' box at the bottom and tell it to ignore the update. Alternatively use Custom Clean instead of Health Check, custom does not run the Software Updater automatically. (You can run it separately under 'Tools' if you want to). To set Custom Clean as the default method to use go to Options>Settings and change 'CCleaner Home Screen'.

Have you tried VLC? That can play most things whatever the codec. (It can even play damaged files - provided that the files isn't too corrupted). https://www.videolan.org/vlc/index.en-GB.html https://www.techwalla.com/articles/how-to-update-vlc-codecs A company called Aero Quartet can repair damaged XAVC and other video files, but they charge for the service. (The prices seem fairly high to me, but if it's something important, like a wedding video, that needs to be fixed then no doubt worth it). https://aeroquartet.com/ No doubt you will find other video repair services with a google.

Your wish has already been answered, It's available in the Free version as well.

It's a common misunderstanding. "Run CCleaner when the computer starts" runs a one-off clean in the background and then closes CCleaner. If you uncheck it then it doesn't run that background clean at startup. If your CCleaner is starting and then continuing to run then that is the Smart Cleaning. Smart Cleaning monitors how much junk is building up on your computer, and deletes it when it reaches the level set. (You can change that level in CCleaner Pro). So it has to run all the time in the backgroud to monitor how much junk is building up as you use your computer. You can turn Smart Cleaning off if you don't want it running.

'0x6 handle is invalid' is a Windows error code. Something is stopping Windows from fetching/applying the update. (Windows Updates, such as the monthly Patch Tuesday updates, can sometimes cause 0x6 errors). Try downloading the 'Slim' installer from here and double clicking it to install the new CCleaner version. Make sure that your current CCleaner is not running before installing the new one. (Check in Task Manager and if it's running then 'End Task'). https://www.piriform.com/ccleaner/builds