nukecad

The 'Helper tool' is Apple's way of trying to push you to only use apps from their app store, (so they get a cut of any price paid?), it affects most 3rd party software not from the store. If a 3rd party app needs Administrator access to run then you will see that message, and have to put in your password to confirm that you have admin rights. It's the equivalent of the 'User Account Control' in Windows (but Windows doesn't ask for a password, you just click a button). Here's an example from another app (Malwarebytes): Unfortunately although CCleaner can be set not to show the UAC in Windows it can't do the same for MAC's Helper Tool, it's a restriction of the MAC OS. The double password thing with Safari is also a requirement of the Mac OS, since El Capitan, if you want to thoroughly clean Safari then I'm afraid it is what it is. See this for an explanation from the support team:

It's working fine on Win10 2004 here, but Personal Computers are, well personalised, and it may be that the Windows Update has changed a setting on yours that it didn't change on mine? Are you getting any error message when trying to install CCleaner? As this was following a Windows update then I'd check that Settings>apps>'Choose where to get apps' has not been set to only allow installing apps from the MS store. (I've seen an update change that one before). With failed install issues we usually suggest downloading the 'Slim' installer from here and seeing if that will install sucessfully: https://www.piriform.com/ccleaner/builds If the Slim installer still won't install CCleaner then try the suggestions in the following thread: https://community.ccleaner.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/ Note in those tips the distinction between 'Reboot' and 'Restart'. (With Win 10 a restart actually clears more than a shutdown and reboot).

Good to hear that you found them and got your workspace back. I suspect that there was a reg entry redirecting from Roaming to Local (or vice-versa) and the Registry Cleaner didn't recognise it and so deleted it. We don't recommend running any Reg Cleaner on a regular basis, especially not with Windows 10. Reg Cleaners do have their uses to help fix a 'broken' computer - But they won't save more than a few KB of space or 'speed up' you machine. Here is what Microsoft has to say about using them (basically don't use them): https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities EDIT. One thing to bear in mind is that next time you update OpenRefine it may re-create that registry entry and redirect the directory paths again.

OK running the Registry Cleaner may have lost some kind of link to the workspace directories. As you made a backup then you should be able to try restoring the deleted registry entries. But first I would check if the data is still there. The OpenRefine backup page gives a list of the directories where that data may be depending on your Windows version. https://github.com/OpenRefine/OpenRefine/wiki/Back-Up-OpenRefine-Data If the data is still somewhere in one of those directories then try restoring your registry backup. Simply find the .reg file (usually in your documents folder), right click on it, and select 'Merge' to restore the entries. https://www.ccleaner.com/ccleaner/faq/using/how-do-i-restore-registry-backups Let us know how it goes.

My mistake, I was led astray by your report of CCleaner updating apps, and going on the OpenRefine update pages which say you should always backup your workspace before updating. I'm already talking to the person who raised the issue on github about this. They were going on your post on Google Groups. As far as I can see you are the only person reporting this issue, if CCleaner was removing the OpenRefine workspace then I would expect to see more reports of it. (Of course someone has to be first to notice something). AFAIK CCleaner does not touch anything OpenRefine by default. Can you confirm whether you used Health Check or Custom Clean in CCleaner? Did you also run the Registry Cleaner?

Are you trying to update by checking for updates from within CCleaner itself? Try downloading the 'Slim' installer from here and double clicking on the downloaded 'ccsetup567_slim.exe' https://www.piriform.com/ccleaner/builds

@Lgauvreau Are you sure that CCleaner updated your OpenRefine? The guy on github seems to think that is not possible.

I believe he used Health Check not Software updater, but the choice is still already there, see my post above.

I assume that you were using Health Check? It does give you the option not to update apps, but it's not very intuitive. (Again this has been pointed out to the staff). When Health Check shows '# apps to update' under 'Security' then clicking on it will show a list of the apps found to update. You can then untick those apps if you don't want them to be updated. (PS. clicking on any of the 4 boxes at the bottom of Health Check will show more details of what it has found in that category). To avoid this problem in future the I suggest that you use Custom Clean rather than Health Check. Custom Clean will not update any apps. (There is a seperate 'Software updater' tool that does that). To set Custom Clean as the default method used in CCleaner go to Options>Settings and change 'CCleaner Home Screen' to Custom Clean.

@SpudMcFeebie You have answered a nine year old thread, Windows and CCleaner have both changed a lot since then. Please check the date on the last post of a thread before replying.

It is the Open Refine update itself that has removed your Workspace, (not CCleaner). Updating Open Refine may remove your workspace, and the official update page warns you to backup your Workspace before updating Open Refine. It's a good idea to back it up regularly, even if you are not updating. https://openrefine.org/download.html https://github.com/OpenRefine/OpenRefine/wiki/Back-Up-OpenRefine-Data I understand your concern though that by automatically updating through CCleaner you didn't know about that warning and didn't get the chance to make a backup. The issue has been flagged up to the staff. I'm not sure if you can now get that workspace back, but suggest that OpenRefine's user community or 'Contact Us' is the place to ask for help from those more familiar with it: https://openrefine.org/community.html

Just to add that you need to always use Custom Clean if you want to keep some cookies like that. If you run Health Check then it will use it's own set rules, ignore your Custom rules, and clear the cookies anyway. (Which can be useful if you want to clear those particular cookies only now and again).

We don't have many Mac users here, I don't use Mac myself. Is one of you using Safari and the other not? And/or are you using different ticks/unticks for cleaning Safari? This has been an ongoing problem with the Mac operating system, see this 2018 reply from support : https://community.ccleaner.com/topic/51931-pasword-required/page/2/?tab=comments#comment-300530

I believe that you mean "Run CCleaner when the computer starts"? And I believe that you have misunderstood just what that does. Ticking "Run CCleaner when the computer starts" simply means that when you start your computer CCleaner will do a clean in the background (so you don't see it onscreen) and then close so that it is no longer running. It usually takes seconds to do that. The thing that starts CCleaner when the computer starts, and doesn't then close it, is "Smart Cleaning". Smart Cleaning monitiors your computer for a 'build-up' of junkfiles and removes them when they reach a certain level. If you want to use Smart Cleaning then CCleaner has to be running all the time, otherwise it can't monitor what is building up. I hope that clears up the misunderstanding.

It's something that has been happening on and off for a while now and the staff are aware of it. I noticed one yesterday where a post from 2005 was showing in 'Unread Content' (even though the user had been banned in 2005). It appears to be an underlying issue with the Invision software that the forum runs on, which means that only Invision can track it down and sort it out. For some reason the announcements section and posts made by 'MrG' are particulary prone to it. (Possibly because MrG is a robot and not a real person?)

You need to contact support to resolve licencing issues; for privacy reasons it's not something that we can do on the open forum. There is a contact form here: https://support.piriform.com/hc/en-us/requests/new Or you can email them: support@ccleaner.com

That's quite a common error with video files, and can have a few causes. Google the error code '0xc00d36e5' and you will find various articles about what can cause it and how you can (try to) fix it. Many/most of the articles promote their own 'repair tool' as well as giving you manual instructions. As I don't know any of these tools (or how good/bad they are) then I won't give a link to any particular one, personally I'd just use the manual methods described. The easiest method is to try a different media player that has more codec's as standard. (Windows own players in particular tend to throw this error more often than others). Try VCL media player, it's very popular, free, and can play virtually any type of media file. Of course - Other media players are available.

Basically it's a warning that the app your are downloading (in this case CCleaner) contains advanced features that could cause problems for your computer if used incorrectly. (These warnings are meant for inexperienced users - they're a bit like a mother warning chidren not to cross the road on their own). Which application is showing you this message? I'm assuming that it's your antivirus showing the message, so which antivirus are you using? It could also be something that's built into your browser. Some AV's, and other security measures, do not like the fact that CCleaner (still) includes a registry cleaner. Microsoft themselves keep changing their mind about it, occasionally Windows will show such a warning most of the time it won't. And they are quite correct that using the Registry Cleaner can harm your computer - If it is used wrongly, or blindly by someone who is not familiar with the workings of the Registry. We do see posts on here at times from people who have run the Registy Cleaner blithely without understanding what it is intended to be used for, and so have 'broken' their registry. Often that means that they have to reinstall Windows again from scratch. If you don't understand the Registry then don't run any Registry Cleaner, Especially do not run a registry cleaner if you have Windows 10.

I'm not sure now if this is a genuine post or setup spam. (I note that a link has been removed, but no further action taken). Plus although this is the 'Windows Security section the OP is now talking about a Mac. We are not alowed to help with malware removal on this forum. We are allowed to point you to approved sites where you can get one-to-one help if you think (or know) that your machine is infected. Malwarebytes forums have a section where you can get help cleaning up an infected Mac, or just having it checked over if you suspect an infection: https://forums.malwarebytes.com/forum/165-mac-malware-removal-help-support/

It's just a warning (from Safari probably) that the sites you are visiting may not be fully trusted. There could be may reasons why; The site may still be using http instead of https The sites security licence may be expired (or be due for renewal). there nay be something dodgy about an advertisment on that webpage. There may have been some 'infection' on that site in the past. and other reasons. They are just being careful and looking after you, sometimes they are too careful - but they are trying to look after people who don't know much about computers and computer scams. I use Malwarebytes Bowser Guard on Firefox and get 4 or 5 similar warnings everyday;. It depends what I am looking at - as a moderator of a few forums I probably see and visit more dodgy stuff than a 'normal' computer user would. In the end they are just warnings to say: 'that webpage/website has something unusal that we don't like and we think you should avoid it - but it's up to you to decide'. Of course the only way to decide is to go there and have a look for yourself. And that's up to you, if you are unsure then don't go there.

We have seen this before, but not for a while. Which version of Windows are you using? If I remember correctly then it can happen if you are using a low resolution or a magnification factor on your desktop, usually as part of Windows Accessibility options. Clicking on the Maximise button in the CCleaner window should fit it to your screen resolution so that you can access everything.

If it's being removed after it has installed then that's usually being done by an Antivirus app. There are currently (at least) three AV's where if the AV is an old version it will remove the latest CCleaner versions. Updating from within the AV itself will not always cure the issue, you need to download the latest version from the AV's website. For example - Trend Micro 2018 and 2019 will both say that they are up to date but will remove newer CCleaner versions, Updating Trend Micro from their website to the 2020 version stops that happening. Which antivirus are you using?

Yes you could transfer them to cookies to keep, or make them an exclude in Options>Exclude. Either method will leave them alone and not display them when you analyze or clean with Custom Clean; but of course that means they are ignored and will not be cleaned. Note that those options only work if you are using Custom Clean. If you are using Health Check then it does it's own thing and doesn't follow your custom choices. Which can be used to advantage - If you ocassionally want to clean your 'Cookies to Keep' or 'Excludes' then running Health Check will usually clear them.

That is simply an addition. If Firefox crashes then it will create a report and send it to mozilla so they can analyze why it crashed. CCleaner 5.67 has added an option to remove those crash reports. If you want to make sure that mozilla gets any crash report then leave it unticked. Maybe tick it a week after any Firefox crash, clean, then untick it again?.

Those look like empty cookies that Chrome is recreating again as soon as you/CCleaner deletes them. They probably have above 0KB the first time that you run CCleaner, after that they are empty until you use Chrome again. I wouldn't worry too much about them. See here for an explanation of why some cookies and other files always come back straight away after you have cleaned them: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Just how google is recreating those empty cookies if Chrome isn't actually running is another question. Do you stay logged into your google account? Any 'Live Tiles' on the start menu connected to google content? (Weather, news, etc.). Any kind of google content pre-loading?