Nergal

You can't and don't want to wipe a flash memory or ssd. It will drastically reduce your drive life.

https://support.piriform.com/hc/en-us/articles/360018683371

Mta, is wrong, you DO NOT lose cleaning all users or monitoring. All you lose is priority support and auto-update.

I'm not sure I follow what you mean, ccleaner already cleans cookies (tracking and otherwise) for all known browser families (Ie/Edge, Firefox, Opera and Chrome). Also the enhancing software which we don't mention here (renamed voldemort in your post) is very different from the pro version of ccleaner. Voldemort adds new cleaning rules while pro gives you features not seen in free (multiuser cleaning, automatic updates) and gives a year of priority support from the developers.

This is an English only forum please reply using google or another translator. Это форум на английском языке, пожалуйста, ответьте с помощью Google или другого переводчика.

Please tell us what happens when you try to enter it. Also this is an English only forum please reply using Google or other translator. Vertel ons alstublieft wat er gebeurt als u het probeert in te voeren. Dit is ook een Engelstalig forum. Beantwoord dit alsjeblieft met Google of een andere vertaler.

Double post closed

Still more issues on this update https://www.techradar.com/news/windows-10-october-2018-update-apparently-hit-by-another-bug-that-could-lose-your-files

Probably safer to leave it be then imo

Can you run a debug mode and attach a log of the freeze (on newer version of course). I don't know if it'll tell us anything but it's worth a look.

Make sure the name you're putting in is the same as what you registered. Iirc it's your email address, but i'd check the message you received from piriform (the register button you pressed is the correct one).

Even more woes (and three terrible ideas for a fix) https://www.windowscentral.com/how-restore-internet-access-apps-after-windows-10-october-2018-update

On top of hazelnut's questions, it might help if you ran debug mode and shared us the log. When you say "scanning" do you mean analyzing? Are you running the cleaning section or the registry section?

Moved to ccleaner bugs board

The woes continue https://www.zdnet.com/article/more-windows-10-october-update-woes-hp-users-report-bsod-after-tuesday-patch/

Sorry, that wasn't a suggestion, it was me doing housecleaning and moving it to the correct board. Sadly, we don't have many (any?) mac users on the forum. But because you're dealing with a pro, you may want to take advantage of the priority support your pro license gets you. https://piriform.zendesk.com/hc/en-us/requests/new

Moved to ccleaner Mac

Double post closed, see my answer on your other post

ie must be closed for that section to work. Also some programs run ie as their renderer so be sure to exit those programs to (some examples of past issues were quicken and outlook)

"It appears the bug that caused file deletion was related to Windows 10 users who had enabled Known Folder Redirection to redirect folders like desktop, documents, pictures, and screenshots from the default location." The Verge: Microsoft begins re-releasing Windows 10 October update after fixing file deletion bug. https://www.theverge.com/2018/10/9/17957506/microsoft-windows-10-october-2018-update-data-deletion-fix

Browsers need to be closed for that section to populate. Are you sure that firefox is completely exited (check task manager). Does ccleaner still see firefox in the cleaning section applications tab? If not did you customize your reinstall into a different folder? Is Firefox deleting cookies (history cache etc) on exit? Those are the three ideas I had when reading your question

No need to double post, I answered this in the ongoing thread. Closed

Believe me i'm not wrong, as I said i've been a mod here much longer than Pro has been out. It has always been a year for the two things I mentioned. The rest works as it did when you paid for it. I'm not sure why you have so much anger about losing auto update and priority support.

Hey look, we're (piriform's) still relevant! Good to know that recuva can help though

I've alerted admin to come and provide you with what you need. Are you claiming you've found a privacy related exploitable issue.