nukecad

Health Check will not remove restore points, CCleaner has a seperate tool in the Tools menu for managing existing restore points. Windows itself will occasionally remove old restore points, that can depend on how much space you have allocated for them, as well as other factors. Windows itself will automatically remove restore points that are more than 90 days old. That's because they will be so 'out of sync' with changes to the filesystem that they are probably useless anyway. Running Windows built in DisK CleanUp can also remove restore points. Having said all that - By default Windows System Restore utility only shows you the 2 latest restore points, you need to click on "Show more restore points" to see earlier ones. OR As said above CCleaner has a tool for managing restore points, that shows all the available ones. so you might want to take a look at that, in CCleaner click on Tools then System Restore.

Those cookies could be coming from many things, not just from Edge. It isn't just browsers that can put cookies on your computer these days. Live Tiles on the start menu, News and Interests on the task bar, email apps, etc. - basically anything that can connect to the web can/will put cookies on your computer. Many of them will use Internet Explorer's storage spaces to save their cookies and files, but as IE will at sometime be discontinued some have started to use Edge's storage spaces. They use those storage locations simply because they are always there and it's more convienient than creating their own. Because the files are saved in those storage locations CCleaner sees them as coming from IE or Edge, no matter where they actualy came from. It is also not unusual for files, cookies, etc. to come straight back after you have cleaned them. For why that happens, and what you can do about stopping some of it, have a read of the second half of this: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

@rj79 Skipping like that indicates that something Edge related is still running, even though you have closed the Edge browser itself. Turning off 'Startup Boost' stops Edge from pre-loading, but if you have had Edge open then things can still be running in the background after you close it again. To stop Microsoft Edge from running in the background after it's been closed there is another switch, it's just underneath the one for Startup Boost: Open Microsoft Edge. Click the Settings and more (three-dotted) button from the top-right. Select the Settings option. Click on System & Performance. Turn off "Continue running background extensions and apps when Microsoft Edge is closed".

Thanks for clarifying what you are seeing. CCleaner is now at v5.90 so you may want to update it, but I doubt it will fix your issue with the Acronis backup files. As you say that this warning is coming from Acronis and is happening 'almost every day' would I be right in thinking that you have Smart Cleaning enabled in CCleaner? If you are and want to continue to use Smart Cleaning then it will simply be a question of setting an exception for the Acronis files so that Smart Cleaning doesn't try to touch them. I suggest that your first step is to turn off CCleaner's Smart Cleaning which I believe will then stop the messages coming from Acronis. Then if you want to put Smart Cleaning back on we can work out which exclusions you need to make.

The first question is when actually cleaning do you run Health Check or Custom Clean? To use customisations of what will be cleaned or not cleaned then you have to use Custom Clean. Health Check cannot be customised and will always use it's own rules.

Did you read what I posted above? Did you do what I said to do? Are you actually losing the saved passwords, or are you just being logged out of websites and having to log in again? In Firefox if you go to Settings>Privacy & Security>Logins and Passwords>Saved Logins have your saved passwords gone? Can you screenshot your settings for cleaning Firefox like I did above? Are you using Health Check or Custom Clean?

It's telling you there what file is going missing, so you can make that pathname an 'Exclusion' in CCleaner Custom Clean and it will then be left alone. This article at ABBYY tells you the same thing: https://support.abbyy.com/hc/en-us/articles/115005336829-Error-message-C-Users-Local-Temp-FRBatch-pac-was-not-found-appears-for-Screenshot-Reader To do that in CCleaner: Open CCleaner and go to Options>Exclude>Add In the box that opens, 'Drive or Folder' section, browse to: C:\Users\d1har\AppData\Local\Temp\ABBYY\FineReader\15\Bonus.ScreenshotReader Click OK, click OK. (You can copy and paste that path into the box if you don't want to browse, or if you can't see 'AppData'). Once you've done that it should look like this: Now when you run Custom Clean it will leave the reader alone. Note that the excludes only work in Custom Clean, if you run Health Check then the files will still be cleared.

It could well be new cleaning, the release notes for v5.90 that was released this week do say: Expanding our cleaning Added new temp file cleaning for Chrome User Data https://www.ccleaner.com/knowledge/ccleaner-v5-90-9443

This is a common misunderstanding. The entry you mention says 'Saved Passwords' and if you tick it then as it says it will remove all your saved passwords from Firefox. However what you are reporting is that you are being logged out of websites, which is a different thing. Your Saved Paswords have not been removed and are still saved in Firefox. If you go to Settings>Privacy & Security>Logins and Passwords>Saved Logins you'll see them all. To stop CCleaner from logging you out of websites: In Custom Clean untick 'Session' for Firefox. (It's that Session information that tells a browser which tabs were open and which websites you were logged into). Don't run Health Check, only use Custom Clean with 'Session' unticked. (Health Check uses it's own rules and ignores those ticks/unticks).

OK, Win 11. The files are on a backup on drive D. Are you using Health Check or Custom Clean? Can you now tell us exactly what you are doing and what is happening to annoy you?

Apparently it's been around for a while, this is from 2018: https://groups.google.com/a/chromium.org/g/crashpad-dev/c/2YZHzOpeAT8 From the 3rd post there: The "BrowserMetrics-identifier.pma" files are the actual written-to files. One of them is live and any others are from previous runs that we'll be deleted once any final information is retrieved from them. The "spare" file is an optimization. it takes time to create and fully realize the file (done to minimize the possibility of disk errors while in active use) so one is created after Chrome has been running a short while. This empty (all zeros) file will be used on the next run so as to not delay startup trying to create one.

Just a thought that may or may not work: Have you tried uninstalling Speccy and reinstalling it? Some entry/flag may have got stuck in Speccy itself?

Well remembered @Nergal

Sorry, I hadn't seen your post because I was editing mine.

I think that I see why it's greyed out now - from the look of the drive map I assume that is your 1TB Data drive? (A big clue is that there is no pagefile showing there). I think that Boot Time Defrag is only available for the boot drive, which has the system files on it. (Select you Acer drive and BTD should be available for that). So for the drive shown in that drive map: I'd first run a 'files only' defrag (Ananlyze>View Files>tick the box at the top of the list>Defrag checked), and then a Defrag Freespace to consolidate the files on the drive. You appear to have Defraggler set to move 'Large Files' to the end of the drive, there's a big chunk of consolidated files there - so before using Defrag Freespace go into Settings>Options>Defrag Tab and ensure that "Do not move 'Large Files' during Defrag Freespace" is ticked. Note that doing all that defragmenting/consolidation is going to take time on a 1TB drive.

As JohnCCleaner says, Recuva users in the past have found that Irfanview can open 'slightly damaged' recovered files that other viewers can't. And then you can resave them as 'whole' files again. As Irfanview is free then it's worth a try, John gives the link in his post.

I've not heard of that happening before, it's available on both of my Win 10 machines. One thought: Are you using a Windows Admin account? I could see it not being available if you were not a Windows administrator. Just to note though - I've used Boot Time Defrag in the past to rejoin a pagefile that had become split into two blocks for some reason, but it didn't move the pagefile just defragmented it into one block at the same starting location as previously. ie. Boot Time Defrag defragments the system files (as it says it will) but it doesn't consolidate the disc; it's the same with the other system files they'll be defragmented but not moved from their original starting locations.

Note that none of this should normally be done with a SSD, they work differently to spinning HDDs. SSDs should be Optimised and not defragmented (or consolidated). So as long as we are talking about a HDD then: What you are looking for is the 'Holy Grail' of hard drive consolidation - it can hardly ever be achieved. You can get close, but there is usually something that Windows says can't be moved. (For example the Windows pagefile stays in a set location on disc, as do some other files). To try and achieve it though what you need is drive consolidation rather than file defragmentation. Confusingly although they are different processes and do very different things most people still call both of them 'defragging'. There are historic reasons for that, in the days when discs had much less capacity than they do now consoildation then was normally what was wanted, so it's what 'defragmenters' did (and still do). With todays larger capacity drives consolidation is not that important, there is usually plenty of free space so it's more advantageous to have the files in one piece and not to care too much about where they are physically located on the disc. (PS. You may have noticed that the Windows built in defragmenter/optimiser no longer even shows a 'drive map' of where the files are, that's simply because it's no longer that important where files are on the disc). So, How to (try and) do it with Defraggler: By default Defraggler does a mixture of both defragmentation and consolidation as it sees being the best for your drive, but you can make it do either one or the other. To do a whole disc consolidation of a HDD and attempt to get your files all at the start of the disc/partition what you need is the 'Defrag Freespace' option which can be found on the menu under Action>Advanced. Note that there are 2 options there - 'Defrag Freespace' and 'Defrag Freespace (allow fragmentation)'. The first tries to put all your files in the smallest number of clusters while keeping the files themselves in one piece. The second one allows files to be packed-in to the available clusters by fragmenting some files to fill up empty space in the clusters - so although you will get them into the least number of clusters that is at the expense of some files being fragmented to fill the clusters completely. Also note that this process can take a long time, especially if your drive is 500GB or bigger - that's another reason why consolidation is not done much with todays larger capacity drives, it just takes so long. Again though, having said all that, what you are looking to achieve is something that is rarely ever accomplished. You may get close with a few runs of 'Defrag Freespace (allow fragmentation)', if you have the time, but there will always be some files that Windows won't allow to be moved. And also note that as soon as you use your computer the files will start getting fragmented again as Windows and yourself use them.

I note that the drive is a Maxtor One Touch 3. That's meant for use as a dedicated backup drive and comes with its own backup software. Are you using it for backups? (I notice that there is a 'Maxtor Backup' folder). Is the backup software still running and so may be overwriting what is/was on the drive?

You can use CCleaner Pro Plus licences on PC, Mac, or any mixture of the two. Unfortunately though not Android, you have to get a licence for each Android device through the Google Play Store. That's because of Google's licencing setup. (They want their cut upfront). We are told that there are negotiations ongoing to try and get around that restriction so that the same CCleaner licences can then be used on all 3 operating systems, but I wouldn't hold your breath. For more info on CCleaner licensing, bundles, and which OS's they can be used on see here:

Yes if the didgita content is the same then they are true duplicates, no matter what the name. I was pointing out though that it won't find 'almost' duplicates where one has been just slightly modified. If it's a small change (like red eye reduction) then you might not notice the change at a glance, but they are different.

It means the exact contents of the file. For instance I recently had 2 'identical' photographs - but in one a few pixels had been changed by 'red eye reduction'. So they looked similar but the digital content was different so matching 'content' would not see them as duplicates.

Is this on Windows, Mac, or Android? Can you describe a bit more what is happening?

Another thought is what antivirus are you running? The 'closes immediately' behaviour you describe is typical of when an antivitus is blocking CCleaner. (It was a problem for a few users who wer using a certain antivirus when CCleaner v5.89 was first released, but that was quickly patched within 24hrs so shouldn't be happening now).

I'm wondering if this is because it's Windows 8.1? (I've seen one other report, on another forum, of a problem installing the latest CCleaner on Win 8). Please try using the 'Slim' installer, it works slightly differently but installs the same CCleaner. It's the 3rd one down here: https://www.ccleaner.com/ccleaner/builds Please let us know if that 'Slim' installer will install CCleaner on Win 8.1 for you.