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Everything posted by nukecad

  1. I've long suspected that to be the reason why Avast acquired Piriform in the first place.
  2. While better than nothing that's hardly a prominent warning, more of a CYA. (Well we did give you a warning, if you didn't see it that's your own fault). The person who would just tick all the options is exactly the person who is not thinking what they are doing, and would not see/read a message like that.
  3. Hi again Carolynn, I've replied to your PM seperately, as you say you didn't give them any card details then there is no way they could have taken any payment so you are fine. If you are seeing the 'Pro' features enabled then you will have downloaded a 14-day trial, which will just disable the Pro features after 14 days leaving you with the Free version.
  4. Just to ask; where were you downloading this from? 5.51 could be either the Free or Pro version. Did you key in any payment/card details? Did you receive an Activation Code to also key in? If not then you haven't bought anything and have downloaded the Free version. If you were downloading it directly from Piriform, or from the Filehippo site (which is the 'official' distributor), then they would not have your payment/card details so could not have taken any payment from you. Unless you subsequently keyed in your card details, which would hardly be 'suddenly'. (And would be an odd thing to do if you wanted the free version). Any of the 'non-afiliated' download sites that carry CCleaner would not have your payment/card details either. However if you have purchased it from Amazon, or the like, then what you have purchased is an Activation Code. In that case you would need to contact the company that was selling it on Amazon, rather than Pirform themselves. If you purchased it directly from a computer stores website, then you should contact that particular store. PS. have you installed and run the programme? If you have then it will tell you in the top-left corner if you have the Free or Pro version.
  5. Can't see the link on my phone, but when I went to shutdown before leaving the house I also got a 'restart' notification for a CU. I didn't shutdown and just closed the laptop lid. I'll look at it, and what the KB knowledge base says later.
  6. From a bit of searching that key is related to Intel graphics. As you may be aware there have been problems with intel chips recently which both MS and intel are working on.
  7. If it's reappearing after cleaning then it's probably a new key that's needed in 1809 and that CCleaner doesn't recognise yet so is clearing by mistake. I'd just ignore it, it will probably be recognised in the next CC update. BTW. There is no need to use the registry cleaner unless you are trying to repair a broken/infected machine. It does not improve performance in the slightest unless the machine IS broken/infected. Microsoft specifically advise agains using registry cleaners, especially with Windows 10.
  8. That's the way to go to start with. If there are 'hundreds' then you have done a lot of browsing since you last cleared them. (or haven't cleaned them before). Let CCleaner delete them all for you. If you then find that something on a webpage you visit regularly is not how you like it next time you visit you should be able to look at the "Cookies on Computer" again and there won't be hundreds, so it will be easier to see which one(s) you should move to "Cookies to Keep". Once you have the cookie(s) for that website in the "Keep" list it will not be cleared and so your settings for that site should remain the same.
  9. Since the update to Windows 10 version 1809 the Downloads folder is included for cleaning (by Windows) in both Storage Sense and Disk Cleanup. If you have Storage Sense set to clean automatically then you need to tell it not to clear the downloads folder if you don't want it to. Better still don't leave things in the download folder if you want to be sure to keep them. If they are moved to another folder they won't get cleaned by mistake.
  10. It's the nature of 'identifiable individual' that seems to be a blind spot for some companies. The usual response is "We are not collecting your name or address, so the information collected is anonymous". Of course it isn't and can still be connected to an Individual, even if not by name. GDPR tries to cover this issue, but it's taking some companies time to realise it. (Especially when they don't want to). GDPR specifically includes the term ‘online identifiers’ within the definition of what constitutes personal data. https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/what-is-personal-data/what-are-identifiers-and-related-factors/
  11. I understand it to mean 'recommended' extensions and the like. https://support.mozilla.org/en-US/kb/extension-recommendations?as=u&utm_source=inproduct Of course at the moment developers can't pay to have their extension "recommended", but who is to say what's going to happen when someone decides that they could make some money? (Which is what I meant about the first step on the slope, we've all seen it before - 'we recommend this' turns into 'BUY THIS NOW'). It also appears that although set to accept by default in Firefox these will initialy only be pushed in the US.
  12. Has anyone else been getting the slight annoyance of Firefox unpinning itself from the taskbar when you update it from the UI and 'restart Firefox'? It's happened to me with the last 3, (possibly 4), Firefox updates. It's not a major issue, just the strange annoyance of having to pin it again each update.
  13. AKA advertising pop-ups. At least they can currently be turned off in 'Options', but is this the first foot on the slippery slope?
  14. As this is a 'refurbished' machine then you may want to run something like Malwarebytes ADWcleaner, which can remove any advertisingware, junkware, and other Potentially Unwanted Programmed (PUP's) that the reseller may have put on there as a 'bonus' for you. https://www.malwarebytes.com/adwcleaner/ It's intuitive to run, but just in case you want to know more there is a user guide: https://www.malwarebytes.com/pdf/guides/Malwarebytes-AdwCleaner-User-Guide.pdf?d=2018-12-11-14-20-20--0800
  15. For information: You don't need discs with Windows 10; you can do a clean install online. (Or you can create your own discs using a machine that already has Win 10 if you want to put it on a brand new setup). Sorry I can't link it from here but search for "Update Assistant" or "Microsoft media creation tool". You will need a valid digital licence. If your machine already has Windows 10 it's licence is stored on Microsofts server for that machine/motherboard and you won't need to enter it again, even for a total clean reinstall. If it's a new build and/or first time instalation of Win 10 then you will need to buy a key/licence and enter it. When you buy Win 10 that's usually all you get anyway, a licence number and a link to the MCT (no disc).
  16. nukecad

    Epic Browser

    As it's Chromium based then the Chrome options in CC should clean it. However from a quick look it seems as if it probably cleans itself on closing anyway, leaving nothing for CC to clean?
  17. I believe that you are looking at the wrong thing. Run at startup runs a clean at startup. If you have monitoring turned on that will also start at startup, but only run in the background until you reach the level of junk that you have set, at which time it pops up and asks if you want to run a clean. Both options have their own on/off so stopping one doesn't stop the other. You have to turn them off seperately if you don't want them.
  18. Microsoft are reportedly scrapping Edge in favour of 'A Chromium based browser' as the default. https://www.windowscentral.com/microsoft-building-chromium-powered-web-browser-windows-10 The ultimate way of getting Chrome onto your computer, whether you want it or not?
  19. There have been reports that some users are seeing vastly inflated file sizes for the junk to be cleaned, often more than the size of the Hard Disk.
  20. nukecad

    Drive Wiper

    When you use wipe free space in CC it overwrites any previously deleted files so they are not recoverable - BUT Windows keeps a list of all the files that have ever been there. This list is not overwritten by CC. So Recuva, or any other recovery programme, can still see that list and report that the files are potentially 'recoverable'. If you actually try to recover them then they can't be recovered, because they have been overwritten. Only a list of their names is there. A crude analogy, but think of it like having a cabinet full of paper files, with the contents list written in permanent marker on the cabinet. You can throw away all the files and then put blank paper in there, ('wipe free space'), but the list is still there on the cabinet until you scrub it off. Someone (recuva) can come along and read the contents list, but if they try to read any of the files listed they'll just find blank paper.
  21. The pro version of CCleaner already includes automatic updates. It's one of the 'paid for' features, so they are hardly going to start giving it away in the free version.
  22. Another member submitted theirs to Virustotal a few days ago https://forum.piriform.com/topic/53056-false-positive-ccleaner-5506911/ Looks like an FP from Comodo.
  23. nukecad


    Is ticking Firefox 'Sessions' not clearing it for you?
  24. Appreciated that this being on display was an error and so we have no way of seeing the context in which those comments were made. Thanks for the explanation.
  25. I'd say neither. 'Feature previews' are not 'Updates'. 'Feature previews' are 'do some (unasked) beta testing for us'.
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