nukecad

That's because they are false positives, the thing that needs to be fixed is the AV that is getting it wrong. Once reported they check and see that their AV is indeed giving a FP - so they change the AV definitions so that it stops reporting it wrongly. With Virus Total you have to look at the results and make a judgement. All VT shows you is what a number of different AV engines think about a file or website, at any particular time. In the case of your screenshot only one AV engine flagged it as suspicious, the other 64 said it was clean. So it's almost certainly a false positive by that one. You find that the lesser known AVs throw up more FPs, but the big names are not immune to giving the occasional one. Of course it is always just possibly that the one is right and the 64 are wrong, so if you are worried check again later.

Defragglers standard defrag does both a 'files defragment' and a 'consolidation' of files on the drive. If you are seeing something that is not in the files list then it's probably unfragmented files that are being moved as part of the consolidation. You can do a 'files only' defrag (without the consolidation) by clicking the box at the top of the files list and then selecting 'Defrag Checked'. PS. The LCU folder is the 'Last Cumulative Update' folder which contains a backups in case you want to undo a Windows update. There can be thousands of files in there. Windows should clean it up after a while and only leave the latest ones, but you can do it yourself by running Windows built in Disk-Cleanup with the 'System Files' option.

Many System Files and programme/application files do need duplicates in different folders to work properly. I'm not sure about Ansys as you show in your screenshot but many design applications do have/need duplicate files in different folders (my AutoCad and NanoCad both do). You should normally only use the Duplicate Finder to find duplicates of your own files - documents, photos, videos, music files, etc. and leave system/programme files alone. If you set the following then Duplicate Folder will ignore the System files, and many programme/app files:

CCleaner doesn't make a log unless you specifically invoked the 'debug' option from a command line (or the Windows 'Run' command). If you would like to say what issue running CCleaner has caused for you then we should be able to tell you how to avoid it in future.

The first thing I would do is a "Restart" of your computer. (Not a Shutdown but a Restart). And then try the email again. Just for information - I assume that in CCleaner you used Health Check and nothing else? Does this only happen with one particular file, or with any/every file that you try to attach to an email?

Just to add that I had been doing some testing yesterday and had reverted to an older CCleaner version. When I opened CCleaner today it did take around 18-20 seconds for the window to come up - that was because it was doing an automatic update to v5.91 before opening. Now it's done that update v5.91 takes about 3 or 4 seconds to open.

I've taken a closer look at this and found that if I do a manual update as described then I also get two installation dialogues. In my case one is directly covering the other and so I only see the one unless I drag it from it's default location to uncover the other. It doesn't matter how many times I try it the one is always directly covering the other for me, so wouldn't be noticed unless you drag the top one aside. From what @Sarexsays about sometimes getting an error writing the same file then it appears that it is actually doing two installs at the same time for some reason. Whilst that wouldn't generally be a problem (apart from the occasional write-the-same-file error) it shouldn't be happening. I'll flag it up to the staff/developers.

I was meaning a manual Windows "Check for Uptates" not a CCleaner check. A Windows "Check for Updates" will bring the latest Defender definitions, which can change multiple times daily so may not have caught up until you check manually.

Defender does throw FPs now and again. When it does one here I do a manual 'Check for Updates' and then try the download again once the defender definitions have updated.

Can you elaborate on what isn't working? A screenshot of your Smart Cleaning window may help us to spot any setting issues.

I suspect that you may have your browser synced? Have you read this: If none of that helps then try doing an 'Analyze' with Custom Clean to give an indication of just what CCleaner may be finding. It won't quite be the same as what Health Check finds but should be close enough for an indication. If you could screenshot that Custom Clean results screen then that should give us and idea of what it is finding to be cleaned.

Looks like it's getting there eventually, if slowly, you are now down to 27 fragmented files from the original hundreds, and a 'guesstimated' 7 hours. Im not sure if that's because you have collected/clumped them files into one or more rar's though. And TBH I'm not sure if that was a good move or not, Defraggler now probably sees one very large file that needs to be defragged rather that a lot of smaller ones. And it won't care just what is inside that file, just that the whole rar itself is in fragments. Plus a larger file will need more space to put it into in one piece, so defraggler may now have to move more about to try and create that larger space. Personally I'd prefer to see quite a bit more free space for moving large files about, but unless you can temporarily move some files off the disc to elsewhere then you have what free space you have. TBH I think that, again personally, as long as I had another 2TB of drive space available (say a couple of 1Tb discs, or 4x 500GB's), I'd move all the files off the drive then move them back again. Depending on the disc transfer speeds then it may be quicker doing things that way, as long as you have the extra storage of course.

After some testing I can confirm that the Wordle scores are currently saved in a cookie - www.nytimes.com If/when you clear that particular cookie then the puzzle resets and shows no previous score(s). To stop CCleaner removing your Wordle score you need to set that particular cookie to be kept. Open CCleaner and go to Options>Cookies. Click on the www.nytimes.com cookie and then the blue arrow, to move it into 'Cookies to Keep'. CCleaner will now leave it alone and not clear your Wordle scores. NOTE - Be careful not to select the wrong cookie to keep by mistake. You may see 3 (or more) 'nytimes' cookies, the one that you need to keep for the Wordle scores is - www.nytimes.com - the one highlighted in the screenshot below You don't need to keep 'nytimes.com' (without the 'www') or 'a.nytimes.com' which are also shown in this screenshot, those two are different cookies for different purposes (and they may not even be there for you). It should now be in the 'Cookies to Keep' like this:

Hi, Let's see if I can answer some of that. Nags: They are what they are and all freeware contains them. Once you have seen each of the nags it shouldn't show you it again for a while (but may show a different new offer if there is one). However some people clear out CCleaners own cookies, (either by changing settings in CCleaner itself or using another cleaner), and if/when they do that CCleaner doesn't know that it has already shown the nag so will show it again. Of course buying a Pro licence will stop most of it. You'll still get reminders and cut price offers when your licence is due for renewal. CCleaner doing things on it's own, running at startup: A few settings can do that in CCleaner Free. (more in Pro). If you have Options>Settings>"Run a one time clean with the Custom Clean tool when you start Windows" ticked then it will do just that. Options>Smart Cleaning if enabled will run in the background and ocassionaly clear built up junk. It will put a CCleaner icon in your system tray. Options>Updates>"Keep CCleaner updated automatically" if ticked also runs in the background, and will put the icon in the tray. None of those should open the CCleaner window though, they run in the background. I'm not sure what the defaults are in the Free version these days, but think that both Smart Cleaning and Automatic updates are on by default - You can turn them off if you don't want that. As you say an automatic check for updates might fetch back a 'limited time/low price' offer to upgrade to pro. (Not sure but I could easily see it doing that). Controlled Folder Access: CFA is off by default in Windows, you have to turn it on yourself. I turned CFA on a long time ago when it first came out; and quickly turned it off again because it was always causing problems, throwing up false positives and stopping non-Microsoft apps from working properly. CFA is a bit of a nanny who likes to keep you 'safe' by never allowing you to do anything that a grown-up might do. It will often block cleaners, Antivirus apps, and other grown-up, serious, software from accessing folders that it doesn't think a 'dummy' user should access. (MS don't think much of their customers intelligence, or of any app not written by MS). It's even been know to stop Microsoft's own software, and sometimes the Windows operating system, from accessing folders that they need to. Microsoft themselves say: https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034 For 'Ocassionally' substitute 'Often' (In my experience anyway). If you google- "\device\harddisk0\DRO folder" you'll find just some of the issues that turning on CFA can cause with that folder and others. Of course it's your choice whether you want to keep CFA enabled or not. If you want to keep CFA on but still let CCleaner do it's cleaning unhindered then you can make CCleaner an exception in CFA by adding it to the safe list, see that link above.

Interesting because I had noticed CCleaner Pro becoming slower to open over the last few releases geting to 9 or so seconds for v5.90 to open, but 5.91 opens for me in about 3 seconds. No Idea what the difference is and whether it's CCleaner, Windows, different user settings, different AV's/firewalls, or whatever else? I've certainly done nothing in particular that could account for the change. (Maybe Windows, or Windows Defender has?)

You may have noted that I had edited my post before you replied. No blame game, but by giving us the wrong information, and/or not the full information, at the start you got the wrong answers. If you had said that it happened when you clicked 'Check for Updates' then obviously I wouldn't have suggested that you try doing just that. (We are not mind readers, we can't guess what someone has done, they have to tell us exactly what they did if we are to work out what may have happened). Anyhow; now I know what you are doing I've been testing it myself and I am seeing the same the same thing with that 'CCleaner could not be updated' popping up occasionally rather than the 'Congratulations' message. It does seem as if there may be an intermittent issue with the update server, or possibly elsewhere on the internet, I'll ask one of the staff to check.

It's also a pain with the download menu popping open and staying open everytime you download something. The release notes say that is by design; but to me it's just an annoyance and the download icon has now been removed from my menu bar to stop it doing that.

So you are now saying that it isn't happening at launch at all - you are getting that message when you click on 'Check for Updates'. (I'm not sure why you are doing that as you only updated to v5.91 a couple of days ago, but that's your choice). That check will show you the message 'CCleaner could not be updated' if it cannot reach the update server for some reason. That isn't a bug, it is meant to give you that message if it can't do a check for updates. The most usual cause for that happening is if you are offline. As you say that you are only seeing that message intermittently then that indicates that either your internet connection is dropping out, or there is an intermittent issue at the CCleaner update server. (or a problem somewhere on the internet route between your computer and the server). From other posts in the last couple of days I think that the update server has been a bit over-busy with users updating to v5.91, and there seems to have been times when people had problems connecting to it. (Possibly it's been busier this particular update because of the new licencing thing?) If that is the case then things should settle down again, if they haven't already, and you should stop getting that message and get this one instead: If it doesn't settle down for you, and is still showing you the 'CCleaner could not be updated' a few days/week from now, then come back and we can try and take a look at why you are having intermittent connection problems.

Thanks, not what I was thinking it might be then. Has anybody else seen this happening?

Just for a bit more info do you have CCleaner Pro or Free version?

Try clicking on 'Check for Updates', bottom right of the CCleaner window. Hopefully that will give it the kick needed to recognise that you are already up to date.

The latest Firefox update changes to how it handles downloads managed to reset all my "open-with's" for downloads. I was sat there clicking PDFs, images, etc. and swearing because the bleeping things weren't opening, till I figured it out. Firefox had been saving them to downloads rather than opening them. I had to set them up again.

Can you not simply run the app in 'Compatibility Mode' for Win7 ? On your Win 10 machine: Install the software. Right-Click on the installed app and select 'Properties'. Go to the 'Compatibilty' tab and set it to run the app in Win 7 mode. (Or try the compatibility troubleshooter). Try it on a Win 10 laptop first, and if it's successful you won't need the XP laptop. (Or you could update the XP laptop to Win 10. I did one a few months ago and it runs fine. You may need to buy more RAM for it but RAM is cheap enough).

Fine, we understand the 'for-dummies-language' request. So the first thing to say is that Firefox is a web browser and does not send mail. It sounds that you are using a mail provider that you accesss within the Firefox browser. Do you know what that website is? For instance - I use IONOS basic mail which I open in Firefox by going to their webpage and logging into my IONOS account.

When you upgraded from 7 to 10 Windows would have kept the old Win 7 OS files for 30 days (so that you could roll-back if you didn't like Win 10). After those 30 Days Windows would/should have automatically removed the old OS files. 3 years on with multiple updates to Win 10, and writes/deletes of other things, there is very little chance that even forensic recovery could get any of those Win 7 OS files back. Why are you wanting to do this?