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Everything posted by nukecad

  1. I think that you may have a misguided idea of just what a duplicate finder is and what it can do. No software is going to 'know' what you want to keep and what you don't, only you can decide that. The main function of any duplicate finder is to find things that you have saved twice, or more, on your computer. Examples would be: You work on a document and save it in different folders. You copy something by mistake. You download the photos from your phone, and then do it again later saving them to a different location. You download video/music from a website, forget and then download it again. They are not meant to examine the operating system files or any applications/programmes you have downloaded. (Although they can do that for more advanced users and technicians). Just limit yourself to duplicate Documents, Photos/images, Music, and Videos, leave everything else alone (or do a lot more research on what it actually is). But even with Documents, Photos/images, Music, and Videos only you can say which one of a duplicate pair you want to keep, nobody else can read your mind especially not a piece of software.
  2. You are showing both CCleaner.exe (32-bit) and CCleaner64.exe (64-bit) there. (You can't see the '.exe' part because of your settings). That is normal, the installer puts both there. Your desktop icon/shortcut will/may point to the 32-bit .exe but it's not a problem, when it starts it will recognise you have a 64-bit system and launch the 64-bit .exe instead. (If you want to then you could change what the shortcut points to by right clicking on the desktop icon and selecting 'Properties').
  3. Again just what are these files? Are they all documents, images, videos, music files, etc.? These are really the only type of files you should be removing duplicates of. Duplicates of other types of files may be needed by the OS or by a particular application, removing them could break your OS or that particular application. Be very careful when deleting duplicate files. CC can find duplicate files, but it can't tell you if they are safe to remove or not - you have to decide that for yourself. Just because CC finds a duplicate does not mean that you should remove it. You need to put some input into the process to make sure that you do indeed want to delete the files. You could end up deleting files that are wanted/needed if you just delete every duplicate found without you carefully checking just what you are deleting. It's your choice what to delete, and your choice only. If you chose to delete a file then you can't blame CC if something (or even your whole computer) stops working because you shouldn't have deleted it. You can select multiple files using the right click, have you read the documentation? https://www.ccleaner.com/docs/ccleaner/using-ccleaner/finding-duplicate-files/working-with-the-results-list
  4. What are the duplicates? If they are system files then the duplicates may be needed, and the system may not let them be deleted. In particular the operating system may need copies of the same .dll file in more than one location. Try ticking 'System files' in 'Files to ignore' before searching for duplicates.
  5. Many of the regulars here have requested that CCleaner makes the registry cleaner tool less prominent and move it into the 'Advanced Tools' section. It does have a use as an advanced tool, but it's snake-oil to say it will speed up your system. We've all seen posts where someone has used the reg. cleaner indiscriminately and broken/bricked their machine, we used to get quite a few on here. But we are only users so can only suggest, we can't make them move it. If you never ran a registry cleaner you would never know that there were 'orphaned' entries in the registry, and not knowing would not affect your computers performance in the slightest. TBH a lot of the temporary files and logfiles that CCleaner removes do not affect performance at all, they just take up space on your drive. That could be a problem in the past but with the size of hard drives these days you'll hardly notice these either. For me the point of using CCleaner was to remove cookies left behind after a browsing session. (and I now do that with my own batch file). Programmes like CCleaner do have their uses, which is why I still have it on my computer, but some of the features that were useful in the past are no longer needed with modern computers. (Microsoft Windows used to have a built in registry cleaner but it's not needed anymore - you've seen their stance on those now).
  6. Yes I'm not sure why it didn't do that either? Just for info the 'backup' that CC makes is not a full registry backup; it just makes a copy of the items that it is going to remove. You can make a manual full Registry backup with Windows 10, or make a restore point. https://support.microsoft.com/en-gb/help/322756/how-to-back-up-and-restore-the-registry-in-windows TBH you should not be cleaning the registry as a regular task, it's a specialist tool usually used to help recover a compromised/virused computer. Registry cleaning will not 'speed up' your computer. Microsoft recommend that you don't do it except as a last resort, especially with Windows 10. Microsoft policy on Reg. cleaners: https://support.microsoft.com/en-us/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities You may also find this of interest if you think that you may have corrupted your registry: https://pureinfotech.com/restore-registry-backup-windows-10/
  7. Once it's prompted you to make a backup, and you say 'YES', then it gives a 'Saveas' dialogue asking where you want to save the backup each time. If you didn't get this then it's probably not made a backup for some reason.
  8. Firstly these are not what you or I would call Tracking Files. When they introduced the 'simple' report screen they decided to call every temporary file found a "Tracking File". It's simply a marketing ploy to scare you and then maybe you'll then download Avast AntiVirus. 10K of temp files and/or cookies is not that unusual if you use your browser a lot and only clean once a week. Change the report screen to one of the other options and you will be able to see just what files are being found to clean. If you want to get your PC checked over then I suggest that you join the Malwarebytes forum and go to the Malware Removal section. Follow the instructions and post your logs, one of their experts will check things over and advise you from there. You don't need to actually have malware, they are happy to check anyones machine for free.
  9. True, But TipTop being a new member probably searched for a problem similar, found this and didn't realise how old the thread was. So a bit of leeway can be given for a new member. We were all newbies to forum etiquette once.
  10. Just another thought TipTop. Do you have your antivirus/antimalware set to run a scan on startup? That can slow things down for half an hour or so, depending on what priority it has. Or maybe something else is running at startup and using all your CPU until it's finished.
  11. You will usually find (the same) files again on a second or subsequent run. This is because CCleaner deletes some Windows files as an easier alrernative to editing them. Windows then (almost immediately) recreates those files to store more junk in when needed. If you keep deleting them with CC then after a few times Windows doesn't recrate them straight away but runs a diagnostic to see why they keep being deleted. When that happens CC can no longer see them to delete, but they will come back later once the Windows diagnostic has finished. For a while now CCleaner has called everything it finds a 'Tracking File' , but they are not what you or I would call a tracking file - it's just an advertising ploy to make you think you are being infected and maybe get Avast antivirus. Switch from the basic results display to one of the advanced displays to see what it's actually finding.
  12. This sounds like a known Win 7 bug that surfaced earlier this week. It's caused by a Windows 7 update, nothing to do with CCleaner. https://www.zdnet.com/article/microsofts-killer-windows-7-patch-breaks-networking-bricks-legit-not-genuine-pcs/
  13. It's been a problem for a while, it was caused by changes that Microsoft made to IE. As you've found the solution is not to select Internet Explorer History for cleaning, unless you use IE frequently. If you do want to clean it occasionally you can right click on the unselected category and clean it from the small menu that pops up.
  14. Indeed, as with anything else you should take care to know what you are using and just what it is doing.
  15. If the files are in use , by a Windows Process or anything else, then they cannot be deleted/cleaned. As Andavari says that s probably also the problem with Opera, if it (or part of it) is still running in the background then the open files cannot be cleaned. As always if you are unsure what you are doing with the registry then leave it well alone. Making an error in the registry can turn your computer into an expensive doorstop. Here is a link to some take ownership tools, I've never tried them so at your own risk and read everything carefully first to make sure it's compatible with your OS (there may be different versions for Win 7, 8 or 10) and that you understand how to install/use it. https://www.raymond.cc/blog/easily-take-ownership-and-grant-full-control-permission-with-winownership/ But even if you have ownership of the files you will not be able to delete/clean them if they are in use. TBH if they are being used by a Widows System Process then I wouldn't touch them at all, I'd use the Windows built in Disk Clean-up utility to clean them and nothing else.
  16. Again I would ask the bank just what you need to make as an exclusion in CCleaner. They will have come across this before and should know what they are putting there that needs to be excluded from cleaners. Just to make sure, you are not also running the registry cleaner are you? They may be making a new registry entry that CC will not recognise and so will remove.
  17. If you try to manually delete one of the files in file explorer or a command window what error message do you get? The 'context menu' is simply the small menu that pops up when you right click on something. (It changes with the 'context' of what was clicked). As this is a company forum we don't usually give links to other software, but it depends on just what it is. If you put "take ownership" into google the first two hits should be howtogeek and tenforums, both of which will tell you how to add it to your context menu. It means making some registry changes, so if you are not confident using the registry editor I suggest you download the registry 'hack' from howtogeek which should do it for you.
  18. Try navigating to the folder in Windows Exlorer, you will probably find that you do not have access to one or more of the sub-folders in the pathname. (You may also not have access to delete the individual files). If this is the case then Windows Explorer will ask if you want to have access/take ownership of the folder, once you do then CCleaner should be able to clean them in future. (There are also 3rd party apps you can download that let you take ownership of folders/files if you are having access problems, I have one on my context menu). Be aware that Windows limits access to certain folders like this for good reason. Windows does not want users managing these folders because they contain files critical to the system, unless you are sure what you are doing then you should leave Windows to manage them. Another possibility is that the file(s) may still be open for use by Windows, CCleaner cannot clean files that are open.
  19. Did the bank say that the code is saved as a cookie? If so you could try asking them for the name of the cookie you need to exclude. From what you say then it does sound like a cookie but I would also try unchecking 'Saved passwords' and 'Saved form information' for the browser that you use (Chrome). (Sometimes what you think is being saved as a cookie or password is actually being saved as a form entry). And just to note that if it is being saved as a password/form entry then a lot of banks and other websites dealing with financial transactions are now coded not to accept auto-fill of saved passwords/codes, you are forced to type then in each time you visit. It's a security measure. If your device is ever lost or stolen then whoever 'finds' it does not have your password/code entered automatically.
  20. It's reading inaccurately (probably). Just look at all the other threads in this Speccy forum about wrong temperature readings. AFAIK Speccy just reports what the OS is telling it, so ultimately it's the OS that's giving the wrong figure and Speccy is just reporting it. (Unless there is some conversion error going on, but if there was I would have expected it to have been fixed after all the reports of wrong temps).
  21. Patience, this is a user forum - all answers are given by other users just like you, and it is new years eve so there may not be many logging on today. Why were you doing a drive wipe, and did you let it finish? A drive wipe (or Wipe Free space) is typically used to securely clear your data off the drive before you sell/pass on a machine. It's not somethig to do as normal maintenance, it will not 'speed up' anything. Drive wipes work by filling up the disc (or the 'free' parts of the disc) with random data, (typically X's and Zeros) and then deleting that data. That way any files that you have previously deleted get overwritten with random data, and so cannot later be recovered by recovery software. Of course if anything should stop the drive wipe before it has deleted the random data that it has written then that random data will remain, taking up space on the disc. That sounds like what has happened to you, the wipe has been halted before it has finished removing the random data.
  22. Which data? Can you not just sync the devices? Or transfer the data using Bluetooth? Or save it to the cloud and then download it to the other device?
  23. I'd suggest the problem is with Windows poor try at anti-ransom protection. I've had problems previously with Windows 10's own ransomware protection. AKA 'Controlled Folder Access'. It was (and still is?) very poorly executed. When it was first introduced it worked by stopping everything except Microsoft applications writing anything at all to your 'user' and 'system' folders. That did mean ransomware couldn't encrypt your files in those folders, but it also meant that nothing except MS applications could save anything at all. (Because MS applications could never be infiltrated, right?). I soon turned it off once I realised why I could suddenly no longer save documents, pictures, or other files. (Unless I used Microsoft's own software). There are much better anti-ansomware applications out there, that work without tying one hand behind your back. Malwarebytes, Bitdefender, or Zone Alarm are among the popular ones for home use.
  24. I've long suspected that to be the reason why Avast acquired Piriform in the first place.
  25. While better than nothing that's hardly a prominent warning, more of a CYA. (Well we did give you a warning, if you didn't see it that's your own fault). The person who would just tick all the options is exactly the person who is not thinking what they are doing, and would not see/read a message like that.
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