nukecad

Got to Options>Smart Cleaning and under 'Enable Automatic browser cleaning' you will see your browsers listed. To the right of them is a box with an action and an arrow to drop down the various actions. You can set a different action for each browser - to do nothing, to monitor and notify you if there is something to be cleaned, or to clean on closing the browser either with or without a notification. Selecting 'Clean on closing without notification' would still clean the browser when you close but will not show you a message that has done. Or you could tell it to do nothing in which case the browser will not be automatically cleaned on closing. Or you could untick 'Enable automatic browser cleaning' and your browsers would then only be cleaned when you run CCleaner.

Yes, Easy Clean will clear your browser history every time that you run it. Well that option is in Custom Clean, and as said above if Easy Clean was the same as Custom Clean then it would be pointless having them both. If you want to see what Easy Clean will clean on your computer then launch CCleaner in Debug mode. You run debug mode by going to the searchbox and typing in 'Run' to open the Run-Box. In there type- CCleaner.exe /debug and then click OK. (Doesn't matter if you have 64-bit, the correct one will run). CCleaner will open as normal except for a notification that 'no updates are available' (If you already have the latest), click OK to dismiss that notice. Start Easy Clean and wait until it has analyzed, then quit out without cleaning by clicking on the 'x' in the top right of the window . (Once you close CCleaner you have exited debug mode and it will run in normal mode next time). Debug mode will have made a log file of what it has analyzed, and saved that file it in the CCleaner folder, usually "C:\Program Files\CCleaner". You can open that log in any text editor (Notepad, etc.) to see just what CCleaner analyzed. There is a set of program related stuff an then you will see a line saying- "[current time][INFO ] Entering Analysis" Below that you will see a lot of entries like these which is what CCleaner was Analyzing, (this is only a small section): That section shows that Easy Clean looked at Edge Download History and didn't find any thing to clean, same with Edge RT URLs, then it looked at Temporary Internet files (That's internet Explorer) and found 2 files to clean. Each of those 'OnRuleStarted/OnRuleFinished' tells you what catagories Easy Clean will analyze, and clear if there is anything in it. Some of the list will be slightly different for each computer depending on what Browsers and other software you have installed. (For instance I don't have Chrome so there are no entries for Chrome, but I do have Firefox and those entries show under Mozilla).

Have you tried ticking 'Run CCleaner when the computer starts'? PS. I note from your screenshots that you are using Easy Clean, which seems odd for a Pro user but each to their own. If you want to Use Custom Clean as the default instead then my screenshot shows you where to set that as well.

Easy Clean and Custom Clean work with different settings, that's why the two different cleaning types are there. Whilst I can understand your frustration at using the wrong one for your needs I'm not sure why you thought they would both do the same thing? If Easy Clean did the same thing as the Custom Clean settings then it would be Custom Clean. (There would be no point in having two things that did exactly the same). Easy Clean uses it's own basic settings, Custom Clean gives you more control over what gets cleaned or not. PS. You can set Custom Clean to be the default clean by changing the following-

Which version, and build, of Win 10 do you have? You can find the information in Settings>System>About There were some problems with the sytem tray and taskbar (and Start menu) in some recent 1903 builds.

I assume that this is the 'Black Friday' offer which was launched today, with a pop-up appearing when you launched CCleaner. https://www.ccleaner.com/black-friday (We are told that you'll see a maximum of 4 'Black Friday' offer pop-ups up to December 3rd when the offer ends). If your puchase a new licence whilst your current one still has time left on it then the time left will be added on, and the new one will run for one year after your existing one ends. This means that existing users can take advantage of special offers without losing out. We have not been told that this particular offer is any different than normal. If you upgrade to the Pro-plus bundle at the same time then you will get a new licence key for that, and it may take a little longer to add on the existing time. @Dave CCleaner explained it in a post back in September:

I don't use automatic Browser cleaning myself, but I thought that you had to click on the notifications to dismiss them? If you don't want to see the notifications at all then in CCleaner go to Options>Smart Cleaning and in 'Enable automatic browser cleaning' change the action for each browser to "automatically clean on closing without notification." (Or you could turn off the automatic cleaning of browsers on closing altogether?)

Apologies that nobody replied to you before, I'm not sure why. The false licencing notification issue has been fixed. There was a intermittent problem with the old licence server which has now been replaced with a new server, you should not get those messages anymore if your licence is still in date. The problem with your browser cleaning is a seperate issue, could you explain a bit more just what you are seeing? What browser you are using, and your Windows version, may also give a better clue of what the problem might be.

I'm not sure exactly what you are describing there, but it sounds like you may have a corrupted bin. See this for a solution for that:

It sounds as if you may have a corrupted Recycle Bin. It happens more often than you may think, but most people wouldn't notice for a while if at all. (You probably wouldn't have if you weren't using CCleaner) See this for how to reset and so fix a corrupted bin: https://www.thewindowsclub.com/recycle-bin-is-corrupted-windows

As said above some system, and application, files need to have duplicates in more than one location in order to work properly. If you remove one then unexpected things may start to happen. A Windows update will also leave duplicate system files for a while (as a backup), Windows will (should) automatically remove the uneeded copy after a time (once it's sure that it is unneeded). Unless you are a computer repair expert then it's best to leave system files well alone and only ever remove duplicates of your own files - photos/videos/documents/music files/etc.

Good to hear that you seem to have found the issue - and even better found a solution.

It's something you see with a lot of software on Virus Total. (Not just Speccy). There are nearly alway one or two of the engines that report false positives, the other 65 (including all the 'big boys' report it as clean. It's usually the same 2 or 3 engines that report FPs. Either they are too being cautious, their definitions are not updated often enough, or they are simply poorly written, make your own mind up which. Most regular VT users would not be bothered about 2/67 flagging an item, especially when it's those particular AVs that are throwing the flags. In my opinion, and I'm not the only one, those particular AVs should be removed from the VT listings. I, and others, suspect that they may be doing it deliberately so they can claim that they 'find more' than major AVs.

The last news we had from a staff member was on the 14th, which said the new server was being brought online over last weekend. In the meantime the incorrect pop-ups had been stopped, and we have stopped seeing complaints about them. You should no longer see these incorrect messages. I've asked the staff for an update on progress with the new server installation.

I'm afraid not. As one of the reasons for using CCleaner is to free up disk space then making a backup of deleted files would defeat the object, because the backup would then take as much space as the deleted files. However if you have your Firefox synced, then your history will be stored in your Firefox account in the cloud (their servers) and you should be able to restore if from there by logging in to your Firefox account and re-syncing it. This explains how to use syncing in Firefox. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

Can you not do this by adding the 2 folders as 'includes', and then ticking both those folders and only those 2 folders? Similar to this:

I wonder if it's anything to do with the Meltdown (and Spectre) vulnerabilities in Intel chips? https://www.wired.com/story/intel-mds-attack-taa/

Makes marketing sense, you don't want to risk a (another) buggy feature update in the run up to Black Friday and Christmas, that could affect sales.

Well, there have been indications that Win 10 2003 (currently known as 20H1) may be 'released to market' in December 2019, - 3 months early. (Who knows what they'll call it then?) Which may help explain why 1909 didn't have new features apart from a couple of mediocre changes?

I suppose that what MS said is fair enough then - it seems an odd problem and if you are happy with 1903 then keep using it. Not a real fix for the problem but sometimes you just have to be practical and stick with what works for you. (And hope there is a real fix later). I had a few niggles (not problems) with 1903 that 1909 has cured. PC= Personal Computer, with the emphasis on personal, each one is set up differently with different components and software installed.

Sounds very odd, 1909 is not all that different to 1903. It was more of a fix update rather than a full feature update. Reliability History usually has errors in there and reports them back to MS, if you haven't turned the reporting off. Most users aren't even aware that these errors are hapening as they don't usually stop things working. I do note that you say you tweaked the registry to stop RB using high CPU, have you tried undoing/reversing that tweak in 1909? It could be that 1909 has fixed the original high CPU problem and is now balking at your tweak? PS. MS support seems to be pretty useless these days

As Hazelnut has said the staff have advised that you contact support seeing as it is a special business version. I'd note a couple of things: The Technicians edition is not cheap, you may be better (your pocket will be) with a home version either a PRO subscription or simply the Free version. Malwarebytes will not clash with CCleaner or vice-versa, they do entirely different jobs. (I'm not sure why your chap thought that they might clash?). MB is an Anti-Malware/Anti-Virus/Anti-Ransomware application it does not clean junk files, - CCleaner is a junk cleaner it does not protect against malware. I have both on my machine, as do many others, without any problem.

Thread moved at members request.

I note that you have the 'Technician Edition' installed, did your "guru" install that for you? That's a special business version for computer technicians - it's not something we would normally see on the user forum so I'm not sure whether you would need special steps to uninstall it. Edit - I've asked the question of the Piriform staff.

Ahh, Windows 10 feature updates, the ones that change the version number ie.to 1909, will (annoyingly) remove old programmes that it thinks are 'Incompatible' with the new version, and doesn't warn you when it's doing it. This is supposedly to safeguard you and avoid the 'old' programme crashing Windows. It doesn't remove them completely and it is possible for a while to get them back, but it's usually better just to reinstall the latest up to date version of the removed programme, if there is one. https://www.howtogeek.com/243581/windows-10-may-delete-your-programs-without-asking/ Alternatively you could roll-back the Windows version, but you only have 10 days to do that following the update. Go to Settings>Update & Security>Recovery>'Go back to the previous version of Windows 10'. I still suspect that it was your AV and not Windows that would not let you install a new version of CCleaner, some AV's do not like the Standard installer because it contains 'offers', the Slim installer does not contain these 'offers' and so the AVs let it install.