nukecad
-
Posts
7,782 -
Joined
-
Last visited
Posts posted by nukecad
-
-
If you didn't make a backup in CCleaner then you will have to repair, or even reinstall, Office 2007.
You can find instructions on how to repair Office 2007 here:
https://www.howtogeek.com/howto/microsoft-office/detect-and-repair-applications-in-microsoft-office-2007/This is why we tell people that they should not be running the registry cleaner when their machine isn't broken.
(And if they do run it on a problem machine the always make the backup).
Any registry cleaner can 'break' your machine, or an app, if you are not very careful what you are doing.Registry cleaning will not free up space on your disk (well may a byte or two) and it will not speed up your machine.
It meant to be used as a troubleshooting/repair tool not as a regular clean up tool. -
On 28/03/2020 at 20:40, nukecad said:
If you go to C:\ccelaner\ you may see 2 .mtl files. (Can't remember the exact names I deleted them).
I managed to get them recreated with a reinstall, and they are .xml files (not .mtl).outdefinitions.xml contains a list of which apps CCleaner is looking to update (with wildcards).
outinstalledsoftware.xml contains a list of those apps that are installed on your machine.As said if you right click them and open they will open in a browser window.
I'm not sure exactly why these are created, or if deleting them will cure your issue.
(I know that deleting them doesn't stop the Updater working). -
Are you using Health Check or Custom Clean?
Health Check uses its own settings and will always clear Firefox history.
If you don't want to do that then you have to use Custom Clean and untick Firefox history.
Those tick/untick settings apply only to Custom Clean. (They will not be respected by Health Check which always uses it's own settings).If you want to set Custom Clean as the default mode for CCleaner then go to Options>Settings and change the CCleaner Home Screen.
-
The latest version (11th March) is 16.0.1302.
Others have reported that if they update from this page, (rather than updating from within TM), then TM stops blocking CCleaner.
https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspx -
You will not find one mod here who disagrees that Health Check needs more clarity about just what it will do when you run it.
(Some of us go further and think that it shouldn't be in CCleaner at all but should be a seperate product).I suppose that technically thumbnails are not required by the system, but they are required by most users, especially those such as yourself with thousands of images.
I didn't say that Widows would rebuild the cache automatically but it will rebuild it.
I wonder if there is a batch or similar that will do it automaticaly? (I wouldn't hve thought it should be that difficult).TBH I hadn't realy noticed that Health Check was deleteing the thumbnail cache(s), but there again I don't have thousands of images.
-
You could also try restoring your last Windows restore point, if you have them turned on, no guarantees though.
https://www.windowscentral.com/how-use-system-restore-windows-10
And yes, Health Check needs a clear warning that it will do it's own thing and not use the Custom Clean settings.
Plus a clear way in Health Check itself to change the default cleaning method to Custom without having to go and find it burried in the Options.
(it could at least ask during the install which one you wanted as the default). -
When you say "CCleaner opens" just what is opening - the full programe or a pop-up notification?
If it's a notification then can you screenshot it or tell us what it says?
-
The staff are in discussion with various AV companies to investigate why their particular AV is preventing CCleaner 5.65 running whilst other AVs are not stopping it.
With some it's been confirmed as simply a case of the user having an older version of the AV and needing to update (usually for free).
eg, TrendMicro 2019 will say that it's up to date but still blocks CCleaner v5.65, if users update for free to TrendMicro 2020 then that doesn't block CCleaner 5.65.It's always a good idea to make sure that your AV is the very latest version.
-
Sorry to hear that you did that.
It must be annoying but Windows will rebuild the thumbnail cache itself.Health Check is meant for non-technical users - Custom Clean is for serious users.
A serious user would not just blindly run Health Check (or any other application) without first checking what it will do.
Health Check has a simplified user interface, and what it cleans follows it's own cleaning rules.
The Ticking/Unticking of things (such as Firefox components) in the Custom Clean area are settings for Custom Clean only.
The Custom Clean Settings are not, and will not, be used by Health Check.
You cannot change the settings that Health Check will use.
Health Check will always use it's own built-in cleaning rules each and every time that you run it.
Look at the Icons -
Custom Clean icon has a little 'settings' cogwheel to show you can change it's settings, - Health Check icon doesn't because you can't change it's settings.If you want more control of just what is cleaned or not by ticking/unticking the Custom Clean options then you have to use Custom Clean itself to clean.
To change which method CCleaner uses as the default, and also for any scheduled cleans, go to Otions>Settings and change the 'CCleaner Home Screen'.
-
It could be finding something in the registry, but there is something else to try first.
If you go to C:\ccelaner\ you may see 2 .mtl files. (Can't remember the exact names I deleted them).
One is a list of apps that software updater can update, the other is a list of any of those that are on you machine.
You can open these (they open as a browser page) and read them.
CCleaner may be picking up the trial version from there? (I'm not sure but it's worth a try).
I said above what I did with mine, and it hasn't affected CCleaner in the slightest.If it is a reg entry left over from the uninstall then it will be hard to find/isolate as you have a wanted corel application which will have many reg entries of it's own.
This may be one of the rare occasions where it could be worth running CClearers Registry Cleaner to see if it finds anything 'corel' related that's been orphaned and removing anything 'corel' it finds, after saying yes to backing up the fixes of course.You could also try using Revo Uninstaller (Pro trial) for the Pro feature 'Forced Uninstall'. (Or buy the Pro if you think you will need the feature again in future).
'Forced Uninstall' lets you use their log database to remove leftovers of stuff you had installed/uninstalled before you even got Revo.
It may be able to differentiate between the trial and the wanted app, depending on their names.
Read the manual page below carefully, and be careful if you do use it.Here is the manual page for 'Forced Uninstall':
https://www.revouninstaller.com/online-manual/uninstaller/#3.6 -
Uninstall the trial?
-
Thanks for the confirmation.
-
Another user reports that once Trend Micro is updated to 2020 then CCleaner works as expected again.
https://community.ccleaner.com/topic/57718-ccleaner-not-opening/?tab=comments#comment-317551Updating Trend Micro from within Trend Micro itself will tell you that you are up to date - but you may not be.
You may have the 2018 or 2019 versions of TM, so while that is up to date itself - it is not the latest TM version.
You may need to download and install the TM 2020 upgrade - go to this page to 'grab' the 2020 upgrade.
https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspx -
Another user reports that once Trend Micro is updated to 2020 then CCleaner works as expected again.
https://community.ccleaner.com/topic/57718-ccleaner-not-opening/?tab=comments#comment-317551Updating Trend Micro from within Trend Micro itself will tell you that you are up to date - but you may not be.
You may have the 2018 or 2019 versions of TM, so while that is up to date itself - it is not the latest TM version.
You may need to download and install the TM 2020 upgrade - go to this page to 'grab' the 2020 upgrade.
https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspx -
You have added to an old post, it's best to make your own new one for a new question.
We'll need a few more details to give a meaningful reply.
Could you tell us:
Which version of CCleaner are you using?
Are you using Health Check or Custom Clean?
Which Windows version are you using?
Which anti virus are you using?
Which Browser(s) do you use?If you are using Custom Clean then what does it say it's stuck on?
-
Updating Trend Micro from within Trend Micro itself will tell you that you are up to date - but you may not be.
You may have the 2018 or 2019 versions of TM, so while that is up to date itself - it is not the latest TM version.
You may need to download and install the TM 2020 upgrade - go to this page to 'grab' the 2020 upgrade.
https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspxAnother user reports that once Trend Micro is updated to 2020 then CCleaner works as expected again.
https://community.ccleaner.com/topic/57718-ccleaner-not-opening/?tab=comments#comment-317551 -
Having had an unwanted Chrome install myself in the past I sympathise.
I should point out that Chrome is not 'spyware'. (Yes, I know the arguments).
The request for permission to install it is there in the CCleaner installer, but the pre-ticked box is easy to miss if you are not looking for it.
(Always read everything on any installer page before clicking the button).We have campaigned for a number of years to have this pre-ticking of offers removed and have had partial sucess with Avast and Piriform offers which now have a much clearer offer which is now on a seperate page in the install process, and not pre-ticked.
However, I (and other mods) agree with you that the bundled offer for Chrome still being presented somtimes on the initial installer screen, and still pre-ticked, is not acceptable.
We particulary don't like the way that Piriform clearly announced with v5.64 that:
"Offers for Avast and CCleaner products are now presented in a separate step in the installer "
"Offers for Avast and CCleaner products are no longer checked by default "
but totally neglected to warn users that the Chrome offer was still as it was on the initial page, and still pre-ticked.And have told then so.
-
Try using the 'Slim' installer, it's the bottom one of the three on this page:
https://www.ccleaner.com/ccleaner/builds
Download it then double click on ccsetup565_slim.exe to install.
From your description of what is happening I have a suspicion that blank page is where the 'bundled offer' should appear in the standard installer.
The 'Slim' installer does not contain any offers, so if I'm right then it should install without problem.Please come back and tell us if that works.
-
Thanks for letting us know that @ddashorn
-
It's always best to start your own thread rather than tacking onto someone elses.
It can get confusing just who is being answered if there is more than one person asking questions on a thread.Your's sounds to be a different problem from the one where you posted, (which seems to be talking about automatic browser cleaning), so I've split it off.
There are some problems at the moment with certain Anti Virus programes blocking CCleaner from running for some users.
Could you tell us which anti virus you are using? (and which version of Windows?).
-
As the overwhelming majority of these reports involve TrendMicro then this appears to be a TrendMicro problem and it is probably TrendMicro who have to come up with a fix.
Have you reached out to their forum?CCleaner is working 'normally' with other AVs which suggests that it's not a problem with CCleaner itself.
Previous CCleaner version can be found under 'Older Versions' on the right of: https://filehippo.com/download_ccleaner/
Note that you will have to use the older version in Free mode.
If you register an older version then it will immediately update itself to v5.65 as soon as it registers, leaving you were you were at the start. -
There is an issue with some AV's blocking v5.65 at the moment, Trend Micro seems to be the most prominent.
White listing CCleaner in Trend is working for most.
There is an official response here:
https://community.ccleaner.com/topic/57672-march-2020-update-issue/?tab=comments#comment-317489
-
There is now an 'official' reply regarding this issue, but it seems to have missed this thread.
-
That's simply because Health Check calls more things 'Trackers' than the previous Easy Clean did.
As for why some things come back after cleaning it's simply the way Windows works.
It will also happen if you have your browser (or other apps) synced.For more information about both see this post:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043
Problem with Firefox History...
in CCleaner Help Requests
Posted
Afraid not, it's all or nothing.
The only option like that in CCleaner is for the Recycle Bin and Windows Temp Folders, which can be left alone for 24 hours.
Options>Advanced.